426-1613 Improperly Wired Breakaway Switch – 2023 Palomino Puma Pause Travel Trailers

SEOCONTENT-START

Page 1 of 2
Corporate Compliance PO Box 30 Middlebury, In 46540
March 2024
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest has decided that a defect, which relates to the motor vehicle safety, exists in certain 2023 Pause Travel Trailer Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The breakaway switch may not be wired properly; therefore, the breakaway battery may not charge in transit.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If there is not power to the breakaway switch, the trailer brakes will not activate which may lead to property damage, crash, injury, and/or death.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy to rewire the breakaway switch. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .75 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Pause
Forest River, Inc.
Attn: WARRANTY MANAGER
520 Gerber Street
Ligonier, IN 46767
NHTSA RECALL: 23V201
CANADA RECALL: N/A
FR ID: 426-1613
<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
FOLLOW-UP NOTICE
OF SAFETY DEFECT
Our records indicate your vehicle has not been remedied; for your Safety and the Safety of others, please have your vehicles’ recall remedied as soon as possible.
Page 2 of 2
WHAT IF YOU NO LONGER OWN THIS VEHICLE?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
WHAT IF I HAVE ALEADY HAD THIS RECALL PERFORMED?
Please provide a copy of the work order, or invoice showing the recall was performed. Please ensure the VIN is visible on the paperwork and send it to:
Email: [email protected]
Mail: Forest River Office of Corporate Compliance
PO Box 30 Middlebury, IN 46540
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 327-2681
If you are still having difficulty getting your vehicle/towable repaired in a reasonable amount of time or without change, you may write to the following address:
For US Owners Please Contact:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 23V201
Sincerely,
Forest River Inc.
Office of Corporate Compliance

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RECALL 23V201 REMEDY INSTRUCTIONS
Make(s): PUMA PAUSE
Model(s): PETXC20.2 & PETXC20.3
Model Year(s): 2023
Concern:
The breakaway switch may not be wired
properly, therefore the breakaway battery
may not charge in transit.
Repair Code: RC-036-22-00-004311
Allotted Time: .75 HRS.
Inspection Code: N/A
Allotted Time: N/A
Photo(s) Required: NO
Prior Authorization Required: NO
Part(s) Kit Number: NO
Part(s) Return: N/A
Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
STEP 1: DISCONNECT UNIT FROM SHORE POWER;
STEP 2: TURN BATTERY DISCONNECT TO THE OFF
POSITION (FIGURE 1);
STEP 3: REMOVE ACCESS PANEL UNDER BATTERIES
IN REAR STORAGE COMPARTMENT (FIRGURE 1);
STEP 4: REMOVE THE 10AMP FUSE THAT CONNECTS THE
10 GA. GREEN WIRE COMING FROM THE FLOOR TO
THE 10 GA GREEN WIRE GOING UP TO THE BATTERIES;
STEP 5: REPLACE ACCESS PANEL;
STEP 6: LOCATE BATTERY UNDER A-FRAME STORAGE BOX
DIRECTLY BEHIND HITCH COUPLER;
STEP 7: REMOVE 4 MOUNTING SCREWS FROM BATTERY BOX
AND CAREFULLY DROP DOWN TO GAIN ACCESS TO
THE LID (FIGURE 2);
STEP 8: CUT ZIP TIE, OPEN LID, AND DISCONNECT BLACK AND
WHITE WIRES FROM BATTERY TERMINALS (FIGURE 3);
FIGURE 1
2
3
7
8
FIGURE 2
FIGURE 3
Page 2 of 3
RECALL 23V201 REMEDY INSTRUCTIONS
Make(s): PUMA PAUSE
Model(s): PETXC20.2 & PETXC20.3
Model Year(s): 2023
Concern:
The breakaway switch may not be wired
properly, therefore the breakaway battery
may not charge in transit.
Repair Code: RC-036-22-00-004311
Allotted Time: .75 HRS.
Inspection Code: N/A
Allotted Time: N/A
Photo(s) Required: NO
Prior Authorization Required: NO
Part(s) Kit Number: NO
Part(s) Return: N/A
STEP 9: LOCATE JUNCTION BOX IN FRONT CARGO AREA AND REMOVE COVER TO GAIN ACCESS TO WIRING;
STEP 10: SEPARATE 10 GA GREEN (TRAILER HARNESS) AND 14 GA BLACK (TRAILER HARNESS);
STEP 11: CAP 10 GA GREEN (TRAILER HARNESS);
STEP 12: DISCONNECT 14 GA BLUE (TRAILER HARNESS) AND 10 GA BLACK (7-WAY);
STEP 13: CONNECT 14 GA BLACK (TRAILER HARNESS) TO 10 GA BLACK (7-WAY);
STEP 14: CONNECT 14 GA BLUE (TRAILER HARNESS) TO 16 GA RED WIRES (1-TRAILER HARNESS & 1- 7-WAY);
STEP 15: RE-INSTALL JUNCTION BOX COVER;
JUNCTION BOX END RESULT
7-WAY
Trailer Harness
Page 3 of 3
RECALL 23V201 REMEDY INSTRUCTIONS
Make(s): PUMA PAUSE
Model(s): PETXC20.2 & PETXC20.3
Model Year(s): 2023
Concern:
The breakaway switch may not be wired
properly, therefore the breakaway battery
may not charge in transit.
Repair Code: RC-036-22-00-004311
Allotted Time: .75 HRS.
Inspection Code: N/A
Allotted Time: N/A
Photo(s) Required: NO
Prior Authorization Required: NO
Part(s) Kit Number: NO
Part(s) Return: N/A
STEP 16: PRIOR TO RE-INSTALLING SMALL BATTERY IN A- FRAME, VERIFY THE BATTERY IS FULLY CHARGED;
STEP 17: IF A BATTERY CHARGE IS NEEDED, CONNECT APPROPRIATE CHARGER FOR A LEAD-ACID BATTERY TO THE CORRECT
BATTERY TERMINALS;
STEP 18: ONCE A FULL CHARGE CAN BE VERIFIED, RE- CONNECT BLACK & WHITE WIRES FROM THE TRAILER HARNESS TO THE
APPROPRIATE TERMINALS ON THE BATTERY;
STEP 19: RE-SECURE LID ON BATTERY BOX;
STEP 20: RE-SECURE BATTERY BOX TO TRAILER FRAME;
– Break-Away Cable battery will now have constant power from Tow Vehicle when trailer is electrically connected to Tow Vehicle –
– TOW MODE for the Garmin / MORryde systems will now be activated when the Tow Vehicle’s brakes are applied –
STEP 21: CLAIM REMEDY REPAIR CODE.

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IMPORTANT SAFETY RECALL
Page 1 of 2
March 2023
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2023 Pause Travel Trailer Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The breakaway switch may not be wired properly; therefore, the breakaway battery may not charge in transit.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If there is not power to the breakaway switch, the trailer brakes will not activate which may lead to property damage, crash, injury, and/or death.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The remedy will wire the breakaway switch correctly to constant power. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .75 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Pause
Forest River, Inc.
Attn: WARRANTY MANAGER
520 Gerber Street
Ligonier, IN 46767
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 23V201
CANADA RECALL: N/A
FR ID: 426-1613
<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
O Integrity
O Safety
O Quality
O Customer Service
IMPORTANT SAFETY RECALL
Page 2 of 2
WHAT IF YOU NO LONGER OWN THIS VEHICLE?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 327-2681
If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without charge, you may write to the following address:
For US Owners Please Contact:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 23V201
Sincerely,
Forest River Inc.
Office of Corporate Compliance

**************************************************************************************************************

IMPORTANT SAFETY RECALL
Page 1 of 2
March 2023
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Forest River has decided that a safety defect exists in certain 2023 Pause Travel Trailer Recreational Vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN referenced in the attached document(s).
The designated Date range of production is 12/28/2022 through 03/07/2023.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The breakaway switch may not be wired properly; therefore, the breakaway battery may not charge in transit.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If there is not power to the breakaway switch, the trailer brakes will not activate which may lead to property damage, crash, injury and/or death.
SERVICE PROCEDURE:
Dealership Service Department procedures can be found on Dealer Connect.
DEALER REPAIR CODES: Dealer Connect
UNITED
STATES
CANADA
REPAIR
CODE
DESCRIPTION
ALLOWABLE HOUR(S)
23V201
N/A
RC-036-22-00-004311
PERFORM REMEDY
.75 HRS.
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 327-2681
The Recall shall be considered the utmost priority to remedy the 2023 Pause Travel Trailer in question. The retail consumer shall not be charged any amount of monies for remedy to their 2023 Pause Travel Trailer listed under this Recall.
If your dealership has already performed the remedy to 2023 Pause Travel Trailer, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2023 Pause Travel Trailer in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 23V201
CANADA RECALL: N/A
FR ID: 426-1613
<<DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
O Integrity
O Safety
O Quality
O Customer Service
IMPORTANT SAFETY RECALL
Page 2 of 2
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
Sincerely,
Forest River, Inc.
Office of Corporate Compliance

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-201
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. APR 03, 2023 NHTSA Recall No. : 23V-201 Manufacturer Recall No. : 426-1613
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 12 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2023-2023 Forest River Inc. Pause Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : Using manufacturing records, the plant and OCC was able to determine the scope of vehicles affected.
2023 PAUSE PETXC20.2 5
2023 PAUSE PETXC20.3 7
Grand Total 12 Production Dates : DEC 28, 2022 – MAR 07, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The breakaway switch may not be wired properly; therefore, the breakaway battery may not charge in transit.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If there is not power to the breakaway switch, the trailer brakes will not
activate which may lead to property damage, injury and/or death.
Description of the Cause : Breakaway switch wired incorrectly.
Identification of Any Warning
that can Occur :
None
Involved Components : Part 573 Safety Recall Report 23V-201 Page 2 Component Name 1 : Wire
Component Description : Breakaway Switch Wiring Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
On March 22, 2023, Forest Rivers Office of Corporate Compliance (“OCC”) was advised that on certain models built at one manufacturing plant, the breakaway switch was not wired correctly. The concern was discovered during a routine Standards Audit of the manufacturing process. The same day, OCC and the manufacturing plant was able to determine all vehicles affected. On March 24, 2023, Forest Rivers Corporate Recall Committee voted to recall. On April 4, 2023, Pause Manufacturing plants’ manager contacted OCC stating that the Puma name is incorrectly stated. The vehicle is a Forest River Inc. Pause travel trailer. Amending to remove “Puma” from the 573 report. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-201
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River dealer will need to perform the remedy. The remedy will be to wire the breakaway switch to receive constant power.
What is the Forest River Customer Service Phone Number? (574) 327-2681 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Pause
Forest River, Inc.
Attn: WARRANTY MANAGER
520 Gerber Street
Ligonier, IN 46767
How Remedy Component Differs from Recalled Component :
Affected Component – Breakaway Switch Wiring Part Number N/A
The breakaway switch will now be wired to constant power. Identify How/When Recall Condition was Corrected in Production : Battery disconnect wired properly on units built on March 22, 2023. The breakaway switch is now wired to the battery which receives constant power from the tow vehicle. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : MAY 03, 2023 – MAY 03, 2023
Planned Owner Notification Date : MAY 03, 2023 – MAY 03, 2023
* NR – Not Reported

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-201
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. MAR 24, 2023 NHTSA Recall No. : 23V-201 Manufacturer Recall No. : 426-1613
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 12 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2023-2023 Forest River Inc. Puma Pause Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : Using manufacturing records, the plant and OCC was able to determine the scope of vehicles affected.
2023 PAUSE PETXC20.2 5
2023 PAUSE PETXC20.3 7
Grand Total 12 Production Dates : DEC 28, 2022 – MAR 07, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The breakaway switch may not be wired properly; therefore, the breakaway battery may not charge in transit.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If there is not power to the breakaway switch, the trailer brakes will not
activate which may lead to property damage, injury and/or death.
Description of the Cause : Breakaway switch wired incorrectly.
Identification of Any Warning
that can Occur :
None
Involved Components : Part 573 Safety Recall Report 23V-201 Page 2 Component Name 1 : Wire
Component Description : Breakaway Switch Wiring Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
On March 22, 2023, Forest Rivers Office of Corporate Compliance (“OCC”) was advised that on certain models built at one manufacturing plant, the breakaway switch was not wired correctly. The concern was discovered during a routine Standards Audit of the manufacturing process. The same day, OCC and the manufacturing plant was able to determine all vehicles affected. On March 24, 2023, Forest Rivers Corporate Recall Committee voted to recall. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-201
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River dealer will need to perform the remedy. The remedy will be to wire the breakaway switch to receive constant power.
What is the Forest River Customer Service Phone Number? (574) 327-2681 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Pause
Forest River, Inc.
Attn: WARRANTY MANAGER
520 Gerber Street
Ligonier, IN 46767
How Remedy Component Differs from Recalled Component :
Affected Component – Breakaway Switch Wiring Part Number N/A
The breakaway switch will now be wired to constant power. Identify How/When Recall Condition was Corrected in Production : Battery disconnect wired properly on units built on March 22, 2023. The breakaway switch is now wired to the battery which receives constant power from the tow vehicle. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : MAY 03, 2023 – MAY 03, 2023
Planned Owner Notification Date : MAY 03, 2023 – MAY 03, 2023
* NR – Not Reported