Rear Stabilizer Bar Brackets May Break – 2021-2022 Jayco Atlante, Precept, Precept Prestige, Entegra Emblem, Vision, & Vision XL Motorhomes

SEOCONTENT-START

Ó Copyright 2023 Ford Motor Company
Stacy L. Balzer Ford Motor Company
Operating Director P. O. Box 1904
Service Engineering Operations Dearborn, Michigan 48121
Ford Customer Service Division
February 22, 2023
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Safety Recall 22S62
Certain 2020 – 2021 Model Year F53 Stripped Chassis
Loose Rear Stabilizer Bar Bracket and Bolts
REF: Safety Recall 22S62 Advance Notice
Dated September 30, 2022
AFFECTED VEHICLES
Vehicle Model Year Assembly Plant Build Dates
F53 Stripped
Chassis
2020
Detroit Chassis
LLC
May 13, 2019 through December 11, 2020
F53 Stripped
Chassis
2021
Detroit Chassis
LLC
October 15, 2020 through August 3, 2021
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles, the weld nuts attaching the rear stabilizer bar attachment bracket(s)
may not be capable of supporting the required joint torque for this application and may have been
damaged during the assembly process. During vehicle usage, the bolts attaching the rear stabilizer
bracket may loosen, and the attachment bracket may break and/or separate from the vehicle. It is
possible that this may result in a road debris hazard.
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to
inspect the rear stabilizer bar attachment bolts and replace as necessary. This service must be
performed on all affected vehicles at no charge to the vehicle owner.
OWNER NOTIFICATION MAILING SCHEDULE
A parts not available letter was mailed October 24, 2022.
A parts available letter is expected to be mailed the week of March 6, 2023.
Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the
customer has received a letter.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to
the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of
up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
Ó Copyright 2023 Ford Motor Company
ATTACHMENTS
Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letters
Recall Reimbursement Plan
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web
Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician
System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or
listed under the SSSC tab.
Sincerely,
Stacy L. Balzer
Ó Copyright 2023 Ford Motor Company
ATTACHMENT I
Page 1 of 3
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Safety Recall 22S62
Certain 2020 – 2021 Model Year F53 Stripped Chassis
Loose Rear Stabilizer Bar Bracket and Bolts
OASIS ACTIVATION
OASIS was activated on September 30, 2022.
FSA VIN LISTS ACTIVATION
FSA VIN Lists have been available through https://web.fsavinlists.dealerconnection.com since
September 30, 2022. Owner names and addresses have been available since November 7, 2022.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle
registration records. The use of such motor vehicle registration data for any purpose other than in
connection with this recall is a violation of law in several states, provinces, and countries. Accordingly,
you must limit the use of this listing to the follow-up necessary to complete this recall.
SOLD VEHICLES
• Ford has not issued instructions to stop selling/delivering or driving used vehicles under this
safety recall. Owners should contact their dealers for an appointment to have their vehicles
remedied as soon as practicable.
• Immediately contact any of your affected customers whose vehicles are not on your VIN list
but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when
available) and schedule a service date.
• Correct other affected vehicles identified in OASIS which are brought to your dealership.
• Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle
inventory.
STOCK VEHICLES
• Correct all affected units in your new vehicle inventory before delivery.
• Use OASIS to identify any affected vehicles in your used vehicle inventory.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental
company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please
consult your legal counsel for legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title-branded and salvaged vehicles are eligible for this recall.
Ó Copyright 2023 Ford Motor Company
ATTACHMENT I
Page 2 of 3
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Safety Recall 22S62
Certain 2020 – 2021 Model Year F53 Stripped Chassis
Loose Rear Stabilizer Bar Bracket and Bolts
OWNER REFUNDS
• This safety recall must still be performed, even if the owner has paid for a previous
repair. Claiming a refund will not close the recall on the vehicle.
• Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the
repair was performed before the date indicated in the reimbursement plan, which is posted
with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at
their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 48121-
6251.
• Dealers are also pre-approved to refund owner-paid emergency repairs that were performed
away from an authorized servicing dealer after the end date specified in the reimbursement
plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
• Refunds will only be provided for the cost associated with rear stabilizer bar retainer
replacement.
RENTAL VEHICLES
Rental vehicles are not approved for this program.
ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
• For related damage and access time requirements, refer to the Warranty and Policy Manual /
Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances
for FSAs / Related Damage.
• For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is
required, although related damage must be on a separate repair line with the “Related
Damage” radio button checked.
o Ford vehicles – 3 years or 36,000 miles
• For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval
Request to the SSSC Web Contact Site before completing the repair.
Ó Copyright 2023 Ford Motor Company
ATTACHMENT I
Page 3 of 3
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Safety Recall 22S62
Certain 2020 – 2021 Model Year F53 Stripped Chassis
Loose Rear Stabilizer Bar Bracket and Bolts
CLAIMS PREPARATION AND SUBMISSION
• Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty
Solution (OWS) online.
o When entering claims, select claim type 31: Field Service Action. The FSA number
22S62 is the subcode.
o For additional claims preparation and submission information, refer to the Recall and
Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
• Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a
separate repair line from the FSA with the same claim type and subcode as described in Claim
Entry above.
IMPORTANT: Click the Related Damage Indicator radio button.
• Refunds: Submit refunds on a separate repair line.
– Program Code: 22S62 – Misc. Expense: ADMIN
– Misc. Expense: REFUND – Misc. Expense: 0.2 Hrs.
o Multiple refunds should be submitted on one repair line and the invoice details for each
repair should be detailed in the comments section of the claim.
Ó Copyright 2023 Ford Motor Company
ATTACHMENT II
Page 1 of 2
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Safety Recall 22S62
Certain 2020 – 2021 Model Year F53 Stripped Chassis
Loose Rear Stabilizer Bar Bracket and Bolts
LABOR ALLOWANCES
Description Labor Operation Labor Time
Inspect Rear Stabilizer bar bracket bolts, install flag nuts,
replace rear stabilizer bar bracket if required.
22S62B 1.6 hrs
PARTS REQUIREMENTS / ORDERING INFORMATION
Part Number
Description
Order
Quantity
Claim
Quantity
W713546-S439 Flag Nut—4 flag nuts per pack, 4 required per repair 1 4
W500581-S439
Rear Stabilizer bar bolt—4 bolts per pack, 4 required
per repair
1 4
LU9Z-5486-C Rear Stabilizer Bar Bracket As needed up to 2
PM-13-B
Motorcraft® Anti-Corrosion Coating or equivalent
(16 fl. Oz per container, applied to bare surfaces where
the weld nuts were removed, 1 oz. per repair, repair 16
vehicles per can)
Check dealer inventory before ordering additional
quantities
As needed
Order your parts through normal order processing channels. To guarantee the shortest delivery time,
an emergency order for parts must be placed.
DEALER PRICE
For the latest prices, refer to DOES II.
PARTS RETENTION, RETURN, & SCRAPPING
Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS
RETENTION AND RETURN POLICIES. If a replaced part receives a scrap disposition, the part must
be scrapped by all applicable local, state, and federal environmental protection and hazardous
material regulations. Federal law prohibits selling motor vehicle parts or components that are under
safety, compliance, or emissions recall.
EXCESS STOCK RETURN
The excess stock returned for credit must have been purchased from Ford Customer Service Division
by Policy Procedure Bulletin 4000.
Ó Copyright 2023 Ford Motor Company
ATTACHMENT II
Page 2 of 2
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Safety Recall 22S62
Certain 2020 – 2021 Model Year F53 Stripped Chassis
Loose Rear Stabilizer Bar Bracket and Bolts
REPLACED FSA PARTS INSPECTION AND SIGN OFF
Effective March 1st, 2021, all parts replaced as part of an FSA repair with a repair order open date of
March 1st, 2021, or later must be inspected and signed off on the repair order by a member of your
dealer fixed operations management team or an employee of the task has been delegated to. If the
task is to be delegated to a non-management employee, the employee needs to be someone other
than the technician who completed the repair and needs to understand the importance of completing
this task consistently and accurately.
• All parts replaced as part of an FSA repair should be returned to the parts department
following the Warranty Parts Retention and Return Policies.
• Inspect the replaced parts to verify the FSA repair was completed.
• If the FSA repair is found to be complete, the designated employee signs the repair order line
or parts return stamp area (electronic or hand signed) for the FSA repair indicating the parts
were inspected and validated to have been replaced.
• After the parts have been inspected, they should be handled based on the guidance in the
parts status report in the Online Warranty System (Hold, Return, CORE, Scrap, etc.).
• This process is subject to review during warranty audits for FSA repairs with a repair order
open date of March 1st, 2021, or later. Any eligible FSA claims requiring parts replacement
found not to have been inspected and signed off during a warranty audit will be subject to
chargeback and consideration for enrollment into the Dealer Incomplete Recall Repair
Process.
Note: Other approvals (electronic or handwritten) for add-on repair lines, dealer-owned vehicle
repairs, and repeat repairs do not qualify as FSA parts inspection approvals. The post-repair FSA
parts inspection process (electronic or handwritten) is independent of other warranty approval
requirements. The approval by the designated employee implies that the FSA parts were found to be
replaced and must be able to be identified on the Repair Order. If multiple FSAs require approval on a
single Repair Order, each applicable occurrence will require individual post-repair approval by the
designated employee.
ATTACHMENT III
PAGE 1 OF 3
SAFETY RECALL 22S62
CPR © 2023 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2023
CERTAIN 2020-2021 MODEL YEAR F-53 CHASSIS VEHICLES — REAR
STABILIZER BAR BRACKET REPAIR
SERVICE PROCEDURE
For 2020 Model Year (MY) vehicles is the build date between May 13 2019 and December 11 2020?
• YES – Proceed to Step 1.
• NO – This recall does not apply.
For 2021 Model Year (MY) vehicles is the build date between October 15 2020 and August 03 2021?
• YES – Proceed to Step 1.
• NO – This recall does not apply.
1. Verify the torque of the rear stabilizer bar bracket bolts. Is the torque 18 lb.ft (25 Nm) or less for either
of the bolts? See Figure 1.
• YES – Rear stabilizer bar bracket needs to be replaced. Proceed to Step 2.
• NO – Rear stabilizer bar bracket does not need to be replaced. Proceed to Step 2.
NOTE: Rear axle assembly removed for clarity.
STUD FOR
MISSING NUT
REAR STABILIZER
BAR BRACKET BOLTS
21655A
FIGURE 1
ATTACHMENT III
PAGE 2 OF 3
SAFETY RECALL 22S62
CPR © 2023 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2023
2. Remove and discard the rear stabilizer bar bracket bolts and remove the rear stabilizer bracket.
See Figure 2.
NOTE: Only remove one rear stabilizer bar bracket at a time.
NOTE: If the torque for either rear stabilizer bar bracket bolt was 18 lb.ft (25 Nm) or less a new rear
stabilizer bar bracket must be installed.
NOTE: Rear axle assembly removed for clarity.
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
REAR STABILIZER
BAR BRACKET
21655B
FIGURE 2
3. Using a hammer and punch or air hammer remove and discard the rear stabilizer bar bracket weld
nuts. See Figure 3.
NOTE: Rear axle assembly removed for clarity.
REAR STABILIZER
BAR BRACKET WELD NUTS
21655C
FIGURE 3
ATTACHMENT III
PAGE 3 OF 3
SAFETY RECALL 22S62
CPR © 2023 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2023
4. Apply Motorcraft® Anti-Corrosion Coating PM-13-B or equivalent to any bare metal areas as needed
and allow to fully dry.
5. Using new flag nuts and bolts install the rear stabilizer bar bracket. See Figure 4.
• Torque: 258 Nm (190 lb.ft).
NOTE: If the torque for either rear stabilizer bar bracket bolt was 18 lb.ft (25 Nm) or less a new rear
stabilizer bar bracket must be installed.
NOTE: Rear axle assembly removed for clarity.
IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are
under safety, compliance, or emissions recall. Unless a part is requested to be
returned to Ford, all parts replaced under this FSA must be scrapped in
accordance with all applicable local, state and federal environmental
protection and hazardous material regulations. Refer to the Parts Retention,
Return, & Scrapping section of the FSA dealer bulletin for further information.
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
21655D
FLAG
NUT
FLAG
REAR STABILIZER NUT
BAR BRACKET
REAR STABILIZER
BAR BRACKET BOLTS
FIGURE 4
Version 04-23-19
Ford Motor Company
Recall Reimbursement Plan for 22S62
Ford and Lincoln dealers are in the best position to quickly and efficiently process reimbursement
requests. However, federal legislation requires all motor vehicle manufacturers to establish
processes through which customers may seek recall reimbursement directly from the manufacturer
or from the dealers.
Regarding the specific reimbursement plan for Recall # 22S62 owners who have paid for service to
remedy the defect or noncompliance must have had that service performed prior to March 24, 2023.
After this date, if repairs related to this recall are performed by a non-Ford repair facility in an
emergency situation, customers must submit any refund requests through their dealership. As
required by this federal regulation, Ford Motor Company submitted the details of its latest General
Recall Reimbursement Plan in a letter to the National Highway Traffic Safety Administration
(NHTSA) in May 2021. The following is the text of that letter and the Plan:
General Recall Reimbursement Plan
(As submitted to the NHTSA)
Pursuant to the requirements set forth in 49 CFR Part 573 and Part 577 of the Code of Federal
Regulations, Ford Motor Company (Ford) is submitting required information pertaining to our general
reimbursement plan for the cost of remedies paid for by vehicle owners before they are notified of a
related safety recall.
Set forth below is Ford’s general plan to reimburse owners and purchasers for costs incurred for
remedies in advance of notification of potential safety-related defects or non-compliances pursuant
to Part 573.6 (c)(8)(i). This plan has not changed since our February 20, 2019 submission.
Reimbursement Notification
Ford’s notice to a vehicle owner in accordance with 49 CFR Part 577 will indicate that Ford is
offering a refund if the owner paid to have service to remedy the defect or noncompliance prior to a
specified ending date. In accordance with Part 573.13 (c)(2), this ending date will be defined as a
minimum of ten calendar days after the date on which Ford mailed the last of its Part 577
notifications to owners and will be indicated in the specific reimbursement plan available to owners
for an individual recall. This notice will direct owners to seek eligible reimbursement through
authorized dealers or, at their option, directly through Ford at the following address:
Ford Motor Company
P.O. Box 6251
Dearborn, MI 48121-6251
Ford notes that this rule allows for the identification of a beginning date for reimbursement eligibility.
Under the rule, an owner who paid to remedy the defect or noncompliance prior to the identified
beginning date would not be eligible for reimbursement. Ford generally has not established such a
beginning date for reimbursement eligibility and does not presently anticipate changing this general
policy. However, in any case where Ford determines a beginning date is appropriate, Ford will
indicate that date in the owner notice. As permitted by 577.11(e), Ford may not include a
reimbursement notification when all vehicles are well within the warranty period, subject to approval
by the agency.
Version 04-23-19
Costs to be Reimbursed
For vehicles, reimbursement will not be less than the lesser of:
• The amount paid by the owner for the remedy that specifically addressed and was reasonably
necessary to correct the defect or noncompliance that is the subject of the recall, or
• The cost of parts for the remedy (to be no more than the manufacturer’s list retail price for
authorized part(s), plus associated labor at local labor rates, miscellaneous fees (such as
disposal of waste) and taxes.
For replacement equipment, reimbursement will be the amount paid by the owner for the
replacement item (limited by the amount of the retail list price of the defective or noncompliant item
that was replaced, plus taxes, where the brand or model purchased by the owner was different than
the brand or model that was the subject of the recall). If the item of motor vehicle equipment was
repaired, the reimbursement provisions identified above for vehicles will apply.
Ford notes that costs incurred by the owner within the period during which Ford’s original or
extended warranty would have provided for a free repair of the problem will not be eligible for
reimbursement, as provided by Part 573.13 (d)(1).
Entities Authorized to Provide Reimbursement
Ford will continue to use authorized dealers to reimburse owners under the specific reimbursement
plans for a particular recall and will encourage owners to pursue requests for reimbursement directly
through dealers to expedite reimbursement. Ford will also provide a mailing address to which
customers can, at their option, send requests for reimbursement directly to Ford, as previously
noted. Requests for reimbursement sent directly to Ford may take up to 60 days to process.
Whether the owner chooses to pursue reimbursement requests through a dealer or directly through
Ford, the owner will be directed to submit the required documentation, upon which reimbursement
eligibility will be determined.
Required Documentation
The reimbursement determination will depend upon the information provided by the customer.
Consistent with Part 573.13 (d)(4) the following information must be submitted:
• Claimant name and address.
• Vehicle make, model, and model year.
• Vehicle identification number (VIN) and, for replacement equipment, a description of such
equipment or, for tires, the model, size and TIN (DOT code).
• Identification of the recall number (either the Ford recall number or the NHTSA recall number).
• Identification of the owner of the recalled vehicle at the time that the pre-notification remedy
was obtained.
• An original receipt for the pre-notification remedy that includes a breakdown of the amount for
parts, labor, other costs and taxes, including costs for the replacement item. Where the receipt
covers work other than to address the recall or noncompliance, Ford may require the claimant
to separately identify costs that are eligible for reimbursement.
• If the remedy was obtained during the warranty period, documentation indicating that the
warranty was not honored or the warranty repair did not correct the problem related to the
recall.
Failure to submit all of the above information may result in denial of the reimbursement request.
Version 04-23-19
Additional Information
The Part 577 required owner notice will provide a toll-free telephone number through which specific
information about the reimbursement plan can be requested from Ford. This general reimbursement
plan will be incorporated into notifications pursuant to Part 573.6 by reference. Information specific
to an individual recall also may be incorporated into the Part 573.6 notification.

**************************************************************************************************************

IMPORTANT SAFETY RECALL
This Notice Applies to Your Recreational Vehicle «vin»
Name
Address
City, St. Zip
Dear Valued Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company and Jayco Inc. motorized division have decided that a defect, which relates to motor vehicle safety, exists on certain model year 2021-2022 Entegra Coach Emblem, Vision, Vision XL, Jayco Alante, Precept, Precept Prestige Class A motorhomes built on certain model year(s) 2020-2021 Ford F-53 chassis vehicles.
On your vehicle, the rear stabilizer bar attachment bracket(s) may break and separate from the vehicle during usage. If the rear stabilizer bar attachment bracket(s) break or separate from the vehicle, the driver will not experience a sudden change in vehicle dynamics and the vehicle will remain stable. However, a separation of the attachment bracket while driving can create a potential road hazard for other road users, increasing the risk of a crash.
Ford Motor Company has authorized your dealer to replace the rear stabilizer bar brackets free of
charge (parts and labor). The time needed for this repair is less than half a day. However, due to
service scheduling requirements, your dealer may need your vehicle for a longer period of time.
Please call your Ford dealer without delay and request a service date for Recall 22S62. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter. Ford has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. If you do not already have a servicing dealer, you can access
ford.com/support for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have
the work completed. Ford Motor Company can deny coverage for any vehicle damage that may result from the failure to have this recall performed on a timely basis. Therefore, please have this recall performed as soon as
possible.
If you have previously paid for a repair that addresses the issue described in this letter, you still need to have this recall performed to ensure the correct parts were used. You may be eligible for a refund of previously paid repairs. Refunds will only
be provided for service related to replacement of the rear stabilizer bar brackets. To verify eligibility and expedite reimbursement, give your paid original receipt to your dealer. Refund requests may also be sent directly to Ford Motor Company. To request your refund from Ford, send the refund request with all required documentation, including your original repair receipt (no photocopies), to Ford Motor Company at P.O. Box 6251, Dearborn, Michigan 48121-6251. Refund requests mailed to this address may take up to 60 days to process.
Your original receipt will be returned to you. Detailed information regarding eligibility for Ford’s reimbursement program
and documentation requirements may be obtained by contacting the Ford Customer Relationship Center at 1-866-436-7332.
If you do not own the vehicle that corresponds to the identification number(s), which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days.
If you have questions about this recall contact Ford Customer Relationship Center at 1-866-906-9811 or Jayco Inc. Customer Service Department at 800-283-8267. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or to http://www.safercar.gov.
We certainly regret this inconvenience; however, your safety is our most important priority.
Sincerely,
Compliance Management
Jayco Inc. Motorized Division
Safety Recall: April 2023 Jayco Inc. 23V-217
Ford Motor Company 22V-731 (22S62)
June 2020
Reason for this recall
What we need you to do
Recall Remedy

**************************************************************************************************************

IMPORTANT SAFETY RECALL
This Notice Applies to Your Recreational Vehicle
Name
Address
City, St. Zip
Dear Valued Dealer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company and Jayco Inc. motorized division have decided that a defect, which relates to motor vehicle safety, exists on certain model year 2021-2022 Entegra Coach Emblem, Vision, Vision XL, Jayco Alante, Precept, Precept Prestige Class A motorhomes built on certain model year(s) 2020-2021 Ford F-53 chassis vehicles.
On your vehicle, the rear stabilizer bar attachment bracket(s) may break and separate from the vehicle during usage. If the rear stabilizer bar attachment bracket(s) break or separate from the vehicle, the driver will not experience a sudden change in vehicle dynamics and the vehicle will remain stable. However, a separation of the attachment bracket while driving can create a potential road hazard for other road users, increasing the risk of a crash.
Ford Motor Company has authorized your dealer to replace the rear stabilizer bar brackets free of
charge (parts and labor). The time needed for this repair is less than half a day. However, due to
service scheduling requirements, your dealer may need your vehicle for a longer period of time.
Our records show the following unit is affected by this recall and is part of the current inventory at your dealership.
VIN
Please call your Ford dealer without delay and request a service date for Recall 22S62. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter. Ford has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Ford Motor Company can deny coverage for any vehicle damage that may result from the failure to have this recall performed on a timely basis. Therefore, please have this recall performed as soon as possible. If you already had this Ford recall performed disregard this notice.
Federal law requires that all affected units in your inventory be repaired prior to delivery to a retail owner. If you sold an affected unit recently, please contact the owner immediately to advise the owner of the recall. In addition, please register the unit through Jayco Partners. A vehicle lessor receiving this notice must notify the lessee by first class mail within ten (10) days from receipt of this owner notification letter.
Information regarding this recall is available in “Case Recall Attachments” in Jayco Partners. If you have questions about this recall please contact Ford Customer Relationship Center at 1-866-906-9811. You may also contact Jayco Inc. Customer Service at 800-283-8267.
We certainly regret this inconvenience; however, our Customers’ safety is our most important priority.
Sincerely,
Compliance Management
Jayco Motorized Division
Safety Recall: April 2023
Jayco Inc. 23V-217
Ford Motor Company 22V-731 (22S62)
Reason for this recall
What we need you to do
Recall Remedy

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-217
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Jayco, Inc. MAR 30, 2023 NHTSA Recall No. : 23V-217 Manufacturer Recall No. : Ford 22V-731
Manufacturer Information :
Manufacturer Name : Jayco, Inc.
Address : 903 South Main Street
PO Box 460 Middlebury IN 46540 Company phone : 800-283-8267
Population :
Number of potentially involved : 19 Estimated percentage with defect : 30 %
Vehicle Information : Vehicle 1 : 2021-2022 Jayco/Entegra Coach Emblem, Vision, Vision XL, Alante, Precept, Precept Prestige
Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : GAS
Descriptive Information : Ford Motor Company provided a list of affected VIN numbers to Jayco regarding their recall 22V-731. Jayco matched those VIN numbers to our production records.
Production Dates : JUN 25, 2020 – NOV 24, 2021 VIN Range 1 : Begin : 1F65F5DN1M0A11573 End : 1F66F5DNXL0A17584 ✔ Not sequential Description of Defect :
Description of the Defect : Ford Motor Company reported to Jayco Inc. that they are recalling certain 2020-2021 F-53 strip chassis. During vehicle usage, the weld nuts attaching the rear stabilizer bar attachment bracket may loosen and the attachment brackets may break and separate from the vehicle.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Rear stabilizer bar attachment bracket(s) that separate from the vehicle can create a potential road hazard for other road users, increasing the risk of a crash.
Description of the Cause : Describe the cause:
The rear stabilizer bar attachment bracket weld-nuts may not be capable of supporting the required joint torque for this application and may have been damaged during the assembly process. Identification of Any Warning In this condition, the vehicle rear stabilizer bar remains attached through the
sway bar links to the frame. The customer may observe the rear stabilizer bar Part 573 Safety Recall Report 23V-217 Page 2 that can Occur : hanging below its design intent position. Involved Components : Component Name 1 : Axle Housing Assembly
Component Description : Axle Housing Assembly (Includes Weld Nuts) Component Part Number : LU94-4010-BB,CB,FB Supplier Identification : Component Manufacturer
Name : Ford Motor Company Address : One American Road
Dearborn Michigan 48126
Country : United States Chronology :
Please refer to Ford’s chronology on 22v-731.
Ford is not aware of any reports of accident or injury related to this condition.
October 31, 2022 Jayco’s Warranty Incident Review Committee (WIRC) reviewed the incident and elevated it to CPAC. On November 2, 2022 The Corrective Preventive Action Committee (CPAC) decided to elevate the incident to the Safety Steering Committee (SSC) once the remedy was available and the Ford recall became active. In March 2023, Ford notified Jayco that remedy parts are available. On March 23, 2023 SSC voted to proceed with a pass through chassis recall. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-217
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The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a
Ford or Lincoln dealer to inspect bolt torque for both rear stabilizer attachment brackets. If each of the bolt torques on the same bracket are greater than 25Nm, replace weld nuts with flag nuts and replace bolts. Otherwise, if either bolt torque on the same bracket is less than 25Nm, replace weld nuts with flag nuts, replace bolts, and replace bracket. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021.
Ford Motor Company will be reporting the quarterly completion rates to NHTSA. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedy flag-nut can support the required joint torque for this application.
A flag nut was introduced into Ford’s production on August 2, 2021. Recall Schedule :
Description of Recall Schedule : Jayco will notify its dealers and affected retail owners.
Planned Dealer Notification Date : MAY 01, 2023 – MAY 01, 2023
Planned Owner Notification Date : MAY 01, 2023 – MAY 01, 2023
* NR – Not Reported

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