Steer Axle Fasteners May Come Loose – 2020-2023 Capacity TJ5000

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Sent: Wednesday, May 10, 2023 10:18 AM
Subject: Dealer Notification Letter
You are receiving this email because Capacity delivered a truck to
you that has the POSSIBILITY of recall component.
On 12/12/2022, Meritor received notice that a pro-torque spindle nut keeper was
observed to be not installed correctly on the pro-torque nut wheel-end. After
further research, they found 52 axles that were sold to Capacity were affected and
are in the field. 51 were built and shipped in 2020. The last one was built in 2022.
Meritor has provided a list of suspect serial numbers and I have added the Capacity
truck numbers that coincide with those serial numbers. All the units listed are
FedEx Freight Sabre units.
Meritor will provide work instructions as well as cover the cost of these repairs.
Pursuant to NHTSA regulations and as this is a potential safety issue; please use all
means available to you in identifying where these trucks are operating and notifying
the owners/operators of this situation and to determine if the truck they have has
been affected.
Capacity recall# is 23V219.
Don’t hesitate to contact me, should you have any questions.
Thank you,
CaSandra “Sandy” Brown
Warranty Supervisor
401 Capacity Drive, Longview, TX 75604
O: 903-475-0665
C: 678-938-1979
CapacityTrucks.com | LayMor.com
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*All Capacity warranty claims must be filed within the warranty period of twenty-four (24) months or
6,000 hours and within thirty (30) days of the repair. The claim will not be honored if it does not meet
this criteria.*

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-219
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Capacity of Texas MAR 30, 2023 NHTSA Recall No. : 23V-219 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Capacity of Texas Address : 401 Capacity Drive
Longview TX 75604
Company phone : 999
Population :
Number of potentially involved : 53 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2020-2023 TJ5000 FF961
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The drayage chassis affected by this recall are equipped with a Meritor steer axle pro- torque nut keeper. Meritor supplied axle Serial Numbers that were traced to the affected cab chassis.
Production Dates : FEB 11, 2020 – FEB 26, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Based upon information provided by Meritor, if the keeper is not properly installed and engaged on the pro-torque nut wheel end, the nut may loosen. If the nut loosens over time, the wheel end may separate from the steer axle.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Separation of the wheel end from the steer axle (tire separation from vehicle) could result in potential injury, loss of vehicle control, and increase the risk of a crash.
Description of the Cause : Installing the keepers on the pro-torque nut is a manual process and standard procedure was not followed at Meritor. Identification of Any Warning
that can Occur : The initial effect would be the driver would feel vibration from the steer axle.
Involved Components : Part 573 Safety Recall Report 23V-219 Page 2 Component Name 1 : Steer Axle
Component Description : Pro-torque spindle nut keeper Component Part Number : Unknown Supplier Identification : Component Manufacturer
Name : Meritor
Address : 22021 Skyway Church Rd Maxton North Carolina 28364
Country : United States Chronology :
On March 2, 2023 – REV Group received communication from Meritor of a potential issue with their pro-torque nut keeper installation.
March 2 – 15, 2023 – REV Group relayed this information to Spartan Fire and confirmed with Meritor that Spartan was the only business unit affected.
On March 15, 2023 – A Defect Investigation Report was generated and escalated to REV Group Management. March 21, 2023 – REV Group Recall Committee approved a voluntary recall for this issue.
On March 24, 2023 – Meritor notified REV Group that Capacity of Texas was also affected.
On March 24, 2023 – Capacity of Texas started an investigation to gather pertinent information to file its own recall. Description of Remedy :
Description of Remedy Program : Meritor will work with affected vehicle manufacturers to inspect and
replace the pro-torque nut keepers on the subject steer axles. The vehicles that have been remedied would have been covered through the normal warranty process. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedy is to correct the installation of the pro-torque nut keeper within the axle. The remedy component would be the same.
Meritor issued a quality alert in production, verified in-house inventory and put in place new corrective action processes by 12/26/2022. Recall Schedule : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-219
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Recall Schedule : NR
Planned Dealer Notification Date : MAR 31, 2023 – APR 28, 2023
Planned Owner Notification Date : MAY 12, 2023 – MAY 31, 2023
* NR – Not Reported

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