9903407 – Hydraulic Hose Routing – 2018 Entegra Odyssey

NHTSA Campaign Number: 18V571
Manufacturer Entegra Coach
Components SUSPENSION
Potential Number of Units Affected 36

 

Leveling System Hoses may Leak and Cause Fire

The leaking hydraulic fluid leak may spray onto the exhaust system, increasing the risk of a fire.

 

Summary

Entegra Coach (Entegra) is recalling certain 2018 Entegra Odyssey vehicles. The leveling system hydraulic hoses may become damaged due to their location, resulting in a hydraulic fluid leak.

 

Remedy

Entegra has notified owners, and dealers will inspect the location of hoses and replace any damaged hoses, free of charge. The recall began on September 13, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra’s number for this recall is 9903407.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

---

Hydraulic Hose Routing

Recall: #18V-570 2018-460 Jayco #18V-571 Entegra	Publication Date:  September 2018
Job Code:  9903407 RC005 – Inspect ONLY no repair necessary .3 hr RC024 – Inspect and relocate hose coil 1 hr RC025 – Replace damaged hose (Authorization required) .5 hr per hose Limit of 3	Product Type: Jayco Class A MH and Entegra Class

 

REQUIRES PART KIT

INCIDENT	Excess hydraulic hoses for the leveling system are coiled and located in an area that may allow damage to a hose/s ( i.e. kinks, restrictions, scuffed, melted etc.)
AFFECTED UNITS	2018 Alante J1AP0051-0146, J1AS0051-0157, J1AV0051-0189 2018 Odyssey J1AV8051-8086
PARTS KIT 18V-570/571	12 – 15” UV mounting hole cable zip ties
MISC. TOOLS & SUPPLIES	Side knife

 

INSPECTION

BEFORE BEGINNING – TURN OFF ENGINE & ALLOW THE ENGINE TO COOL COMPLETELY.

Step 1- Locate the hydraulic hose for the leveling system secured to the underbody, routed along the passengerside frame rail. If there was excess hose during the build process, it will be bundled at a point approximately 3-5 feet forward of the pump box as shown in (Fig 1).  After locating the hydraulic hosing, inspect the area where the hose coil is located and/or secured to the frame. If the hydraulic hose is positioned without slack along the frame rail with coil located at reservoir tank (Fig 2 and Fig 3), the hose coil is positioned correctly and no repair is necessary. If the hydraulic hose coil is confirmed to be incorrectly positioned on the frame side rail ( Fig 1), proceed to inspection Step #2.

Example of hydraulic hose incorrectly coiled along chassis rail & above exhaust	Example of hydraulic hose correctly routed along chassis frame rail

 

Example of hydraulic hose coil correctly located at hydraulic oil reservoir tank

 

Step 2- If the hydraulic hose coil has fallen or is lacking the factory installed zip ties, carefully examine the hoses (3) for any signs of wear or damage. If signs of hose damage are visible, a replacement hose is necessary before proceeding to the repair instructions. If hose is damaged, contact Customer Service for pre-authorization of hose replacement.  If no signs of hose damage are visible, proceed to the repair instructions.

 

REPAIR INSTRUCTIONS

BEFORE STARTING REPAIR- TURN OFF ENGINE & ALLOW THE ENGINE TO COOL COMPLETELY.

Step 1– If the hydraulic hose coil is confirmed to be incorrectly positioned on the frame side rail ( Fig 1), cut the zip tie and correctly re-route the hose coil (Fig 3) to the hydraulic oil reservoir pump tank ( Fig 2).   Straighten and secure the hose along frame rail at approx. every 36” section of hose, or as needed, to prevent any slack in hose line ( Fig 4.).

18V-570/571 Hydraulic Hose Routing Sept 2018

---

Safety Recall: 18V-570 Jayco 2018-460 18V-571 Entegra    na September   2018

 

IMPORTANT SAFETY RECALL    

 

This Notice Applies to Your Recreational Vehicle (VIN)

 

Dear Valued Customer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Jayco has decided that a defect, which relates to motor vehicle safety exits in certain 2018 Model Year, Atlante 31P (AP), 29S (AS) and 31V (AV) Class A motorhomes and Entegra Odyssey 29V ( AV)  Class C motorhomes.

Reason for this recall	There is excess hydraulic hoses for the leveling system coiled and tied to the chassis frame in a manner that may lead to damage to the hoses (i.e. kinks, restrictions, scuffs, melted etc.). A damaged hose may allow localized failure, leading to loss of hydraulic fluid that may contact the exhaust system, which in turn could ignite and cause a fire resulting in personal injury and/or property damage.
Recall Remedy	An authorized Jayco Dealer will inspect the hydraulic hoses for any sign of damage and replacement as required and/or relocate and tie up the excess hydraulic hoses to the reservoir pump tank to prevent damage.  The Recall Remedy is free of charge and will take approximately 1 hour to complete.
What we need you to do	Please contact an authorized Jayco Dealer as soon as possible to set an appointment for the Recall Remedy.

 

If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.

If you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact Customer Service Department at 800-517-9137.  If after contacting your dealer and Customer Service you are not able to have the safety defect remedied without charge and/or within a reasonable time, you may wish to submit a written complaint to the Administrator, national Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800424-9153): or go to https://www.safercar.gov.  Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

We certainly regret this inconvenience; however, your safety is our most important priority.

 

Sincerely,

Jayco Motorized Division 

---

IMPORTANT SAFETY RECALL

Safety Recall: 18V-570  2018-460 Jayco 18V-571 na Entegra September 2018

 

 IMPORTANT SAFETY RECALL

 

Dear Valued Dealer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Jayco has decided that a defect, which relates to motor vehicle safety exits in certain 2018 Model Year, Atlante 31P (AP), 29S (AS) and 31V (AV) Class A motorhomes and Entegra Odyssey 29V ( AV)  Class C motorhomes.

 

Our records show the following unit is affected by this recall and is currently part of the inventory at your Dealership.  The Recall Remedy must be completed on this unit prior to delivery to Consumer.

 

Serial number 

Reason for this recall	There is excess hydraulic hose for the leveling system coiled and tied to the chassis frame in a manner that may lead to damage to the hoses (i.e. kinks, restrictions, scuffs, melted etc.). A damaged hose may allow localized failure, leading to loss of hydraulic fluid that may contact the exhaust system, which in turn could ignite and cause a fire resulting in personal injury and/or property damage.
Recall Remedy	Inspect the hydraulic hoses for any sign of damage and replacement as required and/or relocate and tie up the excess hydraulic hoses to the reservoir pump tank to prevent damage.
All pertinent information regarding this recall is available under the Service and Parts Tab of our Website.  If you require further assistance, please Contact Jayco Customer Service at 800-517-9137.
What we need you to do	Federal Law requires that all units in your inventory be repaired prior to delivery to a customer. If you have sold a unit recently that you have received a stock recall notice on, please contact the owner immediately and advise of the recall, and register the unit by submitting the Warranty Registration Information.

 

We certainly regret this inconvenience; however, our Customer’s safety is our most important priority.

 

Sincerely,

Jayco Motorized

---

9903407

Sept 2018

https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V571-4042.pdf

 

---

Safety Recall: 18V-570 Jayco 2018-460
18V-571 Entegra na
September 2018

https://static.nhtsa.gov/odi/rcl/2018/RCONL-18V571-5046.pdf

 

---

Safety Recall: 18V-570 2018-460 Jayco
18V-571 na Entegra
September 2018

https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V571-0605.pdf

 

---

Service / Parts
Recall Order Form

https://static.nhtsa.gov/odi/rcl/2018/RMISC-18V571-9290.pdf

 

---

Recall Acknowledgement

September 20, 2018

https://static.nhtsa.gov/odi/rcl/2018/RCAK-18V571-3050.pdf

 

---

 

This product presentation was made with AAWP plugin.