29-1639 – Incorrectly Wired Trailer Brake Controller – 2022-2023 Forest River Rockport Work Trucks

SEOCONTENT-START

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-341 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : MAY 12, 2023 NHTSA Recall No. : 23V-341 Manufacturer Recall No. : 29-1639 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 63 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2023 Forest River Inc. Rockport Work Trucks Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : Using manufacturing records of when the manufacturing plant moved to a new location determined the scope of the affected VINs to current date. 2022 ROCKPORT RP5A169696DH 1 2022 ROCKPORT RPAA128078 1 2022 ROCKPORT RPAF1066N 5 2022 ROCKPORT RPAF1066WN 2 2022 ROCKPORT RPAF1266N 14 2022 ROCKPORT RPAF1266W 1 2022 ROCKPORT RPAF1266WGM 1 2022 ROCKPORT RPAF12FX 9 2022 ROCKPORT RPAF169684FX 1 2023 ROCKPORT RPAF1266N 8 2023 ROCKPORT RPAF1266W 1 2023 ROCKPORT RPAF1266WN 1 2023 ROCKPORT RPAF12FX 14 2023 ROCKPORT RPAF1466W 1 2023 ROCKPORT RPAF169690FX 1 2023 ROCKPORT RPAF16FX 2 Grand Total 63 Production Dates : JUN 20, 2022 – APR 28, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-341 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : The manufacturing plant may have incorrectly wired the trailer brake controller. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the trailer brake controller is wired incorrectly, the vehicle may not be able to stop while towing a trailer, which may lead to a crash, increasing the risk of an injury. Description of the Cause : The manufacturing plant may have incorrectly wired the trailer brake controller. Identification of Any Warning that can Occur : An operator may notice the trailer not stopping or braking appropriately. Involved Components : Component Name 1 : Wiring Component Description : Brake Control Wiring Component Part Number : N/A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On May 4, 2023, Forest River’s Office of Corporate Compliance (“OCC”) was contacted by the manufacturing plant, and it was indicated that the division received a single complaint on May 3, 2023, indicating that the trailer brake controller may have been wired incorrectly. OCC and the manufacturing plant opened a research item. On May 5, 2023, OCC asked the manufacturing plant to review all vehicles in inventory to see if any other vehicles may have incorrectly wired brake controller(s). Part 573 Safety Recall Report 23V-341 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 On May 8, 2023, the manufacturing plant concluded that after review of inventory vehicles, the plant may have manufactured vehicles with an incorrectly wired brake controller. On May 12, 2023, Forest River’s Corporate Recall Committee voted to recall the remaining vehicles in commerce. Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River dealer or Service Center will need to perform the remedy to rewire the brake controller. What is the Forest River Customer Service Phone Number? 574-327-2392 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Rockport Forest River, Inc. Attn: WARRANTY MANAGER 914 County Road 1 Elkhart, IN 46516 How Remedy Component Differs from Recalled Component : Affected Component – Wiring Affected Component Description – Brake Control Wiring The brake controller will now be wired correctly. . Identify How/When Recall Condition was Corrected in Production : The condition was remedied in the manufacturing plant the week of May 8, 2023. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter Planned Dealer Notification Date : JUN 21, 2023 – JUN 21, 2023 Planned Owner Notification Date : JUN 21, 2023 – JUN 21, 2023 Part 573 Safety Recall Report 23V-341 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported

**************************************************************************************************************

Page 1 of 1 RECALL 23V341 REMEDY INSTRUCTIONS Make(s): ROCKPORT Model(s): MANY, SEE BELOW Model Year(s): 2022 – 2023 Concern: The manufacturing plant may have incorrectly wired the trailer brake controller. Repair Code: RC-003-22-00-004342 Allotted Time: .50 HRS. Inspection Code: RC-003-05-00-004341 Allotted Time: .25 HRS. Photo(s) Required: NO Prior Authorization Required: NO Part(s) Kit Number: N/A Part(s) Return: N/A Disconnect the vehicles battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death. Certain – 2022 Rockport – RP5A169696DH, RPAA128078, RPAF1066N, RPAF1066WN, RPAF1266WGM & RPAF169684FX Certain – 2023 Rockport – RPAF1266WN, RPAF1466W, RPAF169690FX & RPAF16FX Certain – 2022 – 2023 Rockport – RPAF1266N, RPAF1266W & RPAF12FX INSPECTION: STEP 1: LOCATE THE BRAKE CONTROLLER MOUNTED TO THE DASH AREA OF THE DRIVERS SIDE; STEP 2: INSPECT WIRING; • BLUE WIRE FROM FUSE BLOCK IN THE ENGINE COMPARTMENT TO THE BRAKE CONTROLLER; o THIS BLUE WIRE SHOULD BE HOOKED TO THE BRAKE CONTROLLER BLACK WIRE. • BLUE WIRE FROM THE REAR OF THE VEHICLE TO THE BRAKE CONTROLLER; o THIS BLUE WIRE SHOULD BE HOOKED TO THE BRAKE CONTROLLER BLUE WIRE. • YELLOW WIRE FROM THE REAR OF THE VEHICLE TO THE BRAKE CONTROLLER; o THIS YELLOW WIRE SHOULD BE HOOKED TO THE BRAKE CONTROLLER RED WIRE. • WHITE WIRE FROM BRAKE CONTROLLER SHOULD BE GROUNDED TO VEHICLE BEHIND DASH STEP 3: IF WIRING IS CORRECT (MATCHING ABOVE DESCRIPTION), CLAIM THE INSPECTION CODE AND DO NOTHING MORE. IF THE WIRING DOES NOT MATCH THE ABOVE DESCRIPTION(S), MOVE ON TO THE REMEDY. REMEDY: STEP 1: LOCATE THE INCORRECT WIRING FROM THE INSPECTION; STEP 2: OF THE INCORRECTLY WIRED CIRCUIT, CUT OUT THE BUTT-CONNECTORS AND DISCARD; STEP 3: RE-WIRE USING NEW HEAT SHINK BUTT-CONNECTORS USING THE BELOW INSTRUCTIONS; • BLUE WIRE FROM FUSE BLOCK IN THE ENGINE COMPARTMENT (ON A 15AMP FUSE) TO THE BRAKE CONTROLLER; o THIS BLUE WIRE SHOULD BE HOOKED TO THE BRAKE CONTROLLER BLACK WIRE. • BLUE WIRE FROM THE REAR OF THE VEHICLE TO THE BRAKE CONTROLLER; o THIS BLUE WIRE SHOULD BE HOOKED TO THE BRAKE CONTROLLER BLUE WIRE. • YELLOW WIRE FROM THE REAR OF THE VEHICLE TO THE BRAKE CONTROLLER; o THIS YELLOW WIRE SHOULD BE HOOKED TO THE BRAKE CONTROLLER RED WIRE. • WHITE WIRE FROM BRAKE CONTROLLER SHOULD BE GROUNDED TO VEHICLE BEHIND DASH STEP 4: CLEAN AREA COMPLETELY OF ANY DEBRIS; STEP 5: TEST APPROPRIATE FUNCTIONALITY OF THE BRAKE CONTROLLER AND TRAILER BRAKES; STEP 6: CLAIM REPAIR CODE.

**************************************************************************************************************

IMPORTANT SAFETY RECALL Page 1 of 2 May 2023 This Notice applies to your vehicle VIN listed above. Dear Forest River Customer: This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2022-2023 Rockport Work Trucks. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. WHAT IS THE DEFECT/NONCOMPLIANCE? The trailer brake controller may be wired incorrectly. EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. If the trailer brake controller is wired incorrectly, the vehicle may not be able to stop while towing a trailer, which may lead to a crash, increasing the risk of an injury. WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO? Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number. WHAT SHOULD YOU DO? Please contact your dealer immediately and request a service appointment to schedule the free remedy to rewire the brake controller. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations. HOW LONG WILL THE REMEDY PROCESS TAKE? The estimated time of repair is .50 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule. WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION? If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Rockport Forest River, Inc. Attn: Warranty Manager 914 County Road 1 Elkhart, IN 46516 DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 23V341 CANADA RECALL: N/A FR ID: 29-1639 <> <> <

> <>, <> <> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 WHAT IF YOU NO LONGER OWN THIS VEHICLE? If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner. PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS. MAY FOREST RIVER ASSIST YOU FURTHER? If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below: CONTACT PHONE CUSTOMER SERVICE (574) 522-8317 If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without charge, you may write to the following address: For US Owners Please Contact: Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave, S.E. Washington, D.C. 20590 Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153). Or visit www.safercar.gov and search; Recall ID: 23V341 Sincerely, Forest River Inc. Office of Corporate Compliance**************************************************************************************************************IMPORTANT SAFETY RECALL Page 1 of 2 May 2023 Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B “It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.” –Forest River motorized and towable products are contained in this section- CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5 Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Forest River has decided that a safety defect exists in certain 2022-2023 Rockport Work Trucks. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River. The identified VIN referenced in the attached document(s). The designated Date range of production is 6/20/2022 through 4/28/2023. WHAT IS THE DEFECT/NONCOMPLIANCE? The trailer brake controller may be wired incorrectly. EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. If the trailer brake controller is wired incorrectly, the vehicle may not be able to stop while towing a trailer, which may lead to a crash, increasing the risk of an injury. SERVICE PROCEDURE: Dealership Service Department procedures be found on Dealer Connect. DEALER REPAIR CODES UNITED STATES CANADA REPAIR CODE DESCRIPTION ALLOWABLE HOUR(S) 23V341 N/A RC-003-05-00-004341 INSPECTION ONLY .25 HRS 23V341 N/A RC-003-22-00-004342 INSPECTION AND REMEDY .50 HRS HELPFUL CONTACT INFORMATION: CONTACT PHONE CUSTOMER SERVICE (574) 522-8317 The Recall shall be considered the utmost priority to remedy the 2022-2023 Rockport Work Truck in question. The retail consumer shall not be charged any amount of monies for remedy to their 2022-2023 Rockport Work Truck listed under this Recall. If your dealership has already performed the remedy to 2022-2023 Rockport Work Truck, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT BUILDING 11 423 N MAIN ST MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 23V341 CANADA RECALL: N/A FR ID: 29-1639 <> <

> <>, <> <> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 on an out of warranty 2022-2023 Rockport Work Truck in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). Notice: In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties. Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership. Sincerely, Forest River, Inc. Office of Corporate Compliance**************************************************************************************************************************************************************************************************************************** 

SEOCONTENT-END