51-1683 – Missing Secondary Emergency Exit – 2024 Forest River Salem & Wildwood Fifth Wheels

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Page 1 of 1 RECALL 23V658 REMEDY INSTRUCTIONS Make(s): SALEM & WILDWOOD Model(s): SBF378FL, WBF378FL & WBT310BHI Model Year(s): 2024 Concern: There may not a secondary means of egress installed in the vehicle as required. Repair Code: RC-047-03-00-004417 Allotted Time: 0.00 – P.A.R. FOR TIME Inspection Code: N/A Allotted Time: N/A Photo(s) Required: NO Prior Authorization Required: YES Part(s) Kit Number: SEE BELOW Part(s) Return: N/A Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death. FOR MODELS SBF378FL & WBF378FL ORDER KIT NUMBERS: 30I93094A – EXIT STICKER F100218266 – EXIT RED HANDLE with SET SCREW STEP 1: INSTALL EGRESS WINDOW KIT ON REAR WALL BEDROOM WINDOW. INSTALL EGRESS STICKER TO GLASS. STEP 2: CLAIM REPAIR CODE. FOR MODELS WBT310BHI ORDER KIT NUMBER: F100462355 – 29” x 48” EGRESS WINDOW (INCLUDES FOAM TAPE SEALANT) STEP 1: CAREFULLY REMOVE WOODEN TRIM FROM AROUND WINDOW; STEP 2: CUT OFF PIN NAILS ON THE BACK SIDE OF TRIM WITH SIDE CUTTERS, DO NOT PULL THROUGH; • PULLING THROUGH/EXCESSIVE DAMAGE TO TRIM MAY NOT COVERED UNDER THE SCOPE OF THIS RECALL! STEP 3: OUTSIDE OF THE VEHICLE, APPLY DUCT TAPE TO THE VEHICLE AND WINDOW; • ABOUT 20” DOWN FROM THE TOP OF THE WINDOW, STARTING AT LEAST 12” HORIZONTALLY FROM THE LEFT OF THE WINDOW, CROSSING THE WINDOW AND 12” PAST THE WINDOW TO THE RIGHT SIDE; • ABOUT 12” UP FROM THE BOTTOM OF THE WINDOW, STARTING AT LEAST 12” HORIZONTALLY FROM THE LEFT OF THE WINDOW, CROSSING THE WINDOW AND 12” PAST THE WINDOW TO THE RIGHT SIDE; STEP 4: GO INSIDE AND CAREFULLY UNFASTEN THE RETAINING RING AND SET ASIDE FOR REUSE; • SAVE THE SCREWS FOR REUSE; STEP 5: GO BACK OUTSIDE AND PEEL THE TAPE AND CAREFULLY LOWER THE WINDOW AND DISCARD; STEP 6: PREP THE 29” x 48” EGRESS WINDOW WITH THE FOAM TAPE AROUND THE FOUR FLAT EDGES THAT MATE AGAINST THE REAR WALL. STEP 7: INSTALL THE 29” x 48” EGRESS WINDOW INTO THE OPENING AND SECURE USING THE SAME METHODS FROM STEP 3; STEP 8: REINSTALL THE RETAINING RING USING THE SCREWS FROM THE OLD WINDOW; STEP 9: REINSTALL THE TRIM WITH PIN NAILS; STEP 10: CAP SEAL THE EXTERIOR SIDES AND TOP OF THE WINDOW; STEP 11: CLEAN THE AREA INSIDE THE VEHICLE; STEP 12: CLAIM THE REPAIR CODE.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-658 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : SEP 29, 2023 NHTSA Recall No. : 23V-658 Manufacturer Recall No. : 51-1683 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 6 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2024-2024 Forest River Inc. Salem Fifth Wheel Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Manufacturing records indicate when switching to the square windows, it was determined that only six vehicles left manufacturing’s control. 2024 SALEM SBF378FL 1 Production Dates : AUG 30, 2023 – SEP 11, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2024-2024 Forest River Inc. Wildwood Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Manufacturing records indicate when switching to the square windows, it was determined that only six vehicles left manufacturing’s control. 2024 WILDWOOD WBF378FL 1 2024 WILDWOOD WBT310BHI 4 Grand Total 5 Production Dates : AUG 30, 2023 – SEP 11, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : There may not a secondary means of egress installed in the vehicle as required. FMVSS 1 : NR Part 573 Safety Recall Report 23V-658 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 2 : NR Description of the Safety Risk : If a vehicle rolls over onto the entry door or there is a fire that blocks access to the entry door, the vehicle may pose personal injury to an operator. Description of the Cause : Manufacturing error. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Egress Window Component Description : Egress Window Component Part Number : N/A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On September 25, 2023, the condition was discovered by Corporate PDI Inspection. The manufacturing plant locked their shipping yard. They inspected all vehicles, and remedied the vehicles that are affected and alerted Forest River’s Office of Corporate Compliance. On September 26, 2023, Forest River’s Office of Corporate Compliance was able to determine the scope of vehicles. All vehicles are located at Dealers. Therefore, there will not be an owner notification sent, only Dealer notifications. On September 29, 2023, Forest River’s Corporate Recall Committee voted to recall. Part 573 Safety Recall Report 23V-658 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River Dealer or Service Center will need to perform the remedy. For Models SBF378FL & WBF378FL, an EGRESS window kit will need to be installed. For Models WBT310BHI, A 29″ x 48″ slider EGRESS window will be installed. This will replace the rear wall 28″ x 48″ picture window. What is the Forest River Customer Service Phone Number? (574) 534-3167 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Salem & Wildwood Forest River, Inc. Attn: WARRANTY MANAGER 1803 Century Drive Goshen, IN 46528 How Remedy Component Differs from Recalled Component : Affected Component: Egress Window Remedy Component 1. Models SBF378FL & WBF378FL – Egress Window Kit P/N TBD 2. Models WBT310BHI – 29″ x 48″ Egress Window P/N TBD Identify How/When Recall Condition was Corrected in Production : The egress window is now being installed as required beginning September 25, 2023. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : NOV 08, 2023 – NOV 08, 2023 Planned Owner Notification Date : NR – NR * NR – Not Reported

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IMPORTANT SAFETY RECALL Page 1 of 2 October 2023 Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B “It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.” –Forest River motorized and towable products are contained in this section- CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5 Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Forest River has decided that a safety defect exists in one single 2024 Salem SBF378FL, one single 2024 Wildwood WBF378FL Fifth Wheels along with four 2024 Wildwood WBT310BHI Travel Trailers. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River. The identified VIN referenced in the attached document(s). The designated Date range of production is 8/30/2023 through 9/11/2023. DEFECT/NONCOMPLIANCE: There may not a secondary means of egress installed in the vehicle as required. EVALUATION OF RISK: If a vehicle rolls over onto the entry door or there is a fire that blocks access to the entry door, the vehicle may pose personal injury to an operator. SERVICE PROCEDURE: Dealership Service Department procedures for addressing the secondary means of egress can be found on Dealer Connect. Prior Authorization is required. See Remedy Instructions for Parts Kit Numbers. DEALER REPAIR CODES: Dealer Connect UNITED STATES CANADA REPAIR CODE DESCRIPTION ALLOWABLE HOUR(S) 23V658 N/A RC-047-03-00-004417 PERFORM REMEDY PRIOR AUTH FOR TIME HELPFUL CONTACT INFORMATION: CONTACT PHONE CUSTOMER SERVICE (574) 534-3167 The Recall shall be considered the utmost priority to remedy the 2024 Salem SBF378FL, Wildwood WBF378FL & Wildwood WBT310BHI Fifth Wheels in question. The retail consumer shall not be charged any amount of monies for remedy to their 2024 Salem SBF378FL, Wildwood WBF378FL & Wildwood WBT310BHI Fifth Wheels listed under this Recall. DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT PO Box 30 MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 23V658 CANADA RECALL: N/A FR ID: 51-1683 <> <

> <>, <> <> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 If your dealership has already performed the remedy to 2024 Salem SBF378FL, Wildwood WBF378FL & Wildwood WBT310BHI Fifth Wheels your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2024 Salem SBF378FL, Wildwood WBF378FL & Wildwood WBT310BHI Fifth Wheels in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). Notice: In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties. Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership. Sincerely, Forest River, Inc. Office of Corporate Compliance**************************************************************************************************************

 

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