51-1703 – Reversed Plug Blades on Electrical Outlet – 2024 Coachmen Adrenaline, Apex, Freedom Express, Remote, Spirit, & Forest River Work and Play Travel Trailers

November 17, 2023 NHTSA CAMPAIGN NUMBER: 23V773000

Reversed Plug Blades on Electrical Outlet

Electrical outlet failure can increase the risk of a fire.

 

NHTSA Campaign Number: 23V773

Manufacturer Forest RivereBay logo, Inc.

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 559

 

Summary

Forest RivereBay logo, Inc. (Forest RivereBay logo) is recalling certain 2024 Coachmen Adrenaline, Apex, Freedom Express, Remote, Spirit, and Forest RivereBay logo Work and Play travel trailers. The electrical plug blade openings (narrow hot blade and wider neutral blade) may be reversed on one of the two receptacle outlet faces, which can cause outlet failure.

 

Remedy

Dealers will replace the incorrect receptacles, free of charge. Owner notification letters were mailed November 27, 2023. Owners may contact Forest RivereBay logo Customer Service at 1-574-825-4995. Coachmen Apex and Apex Remote owners may contact 1-574-825-8205, and Freedom Express, Adrenaline and Work and Play owners may contact 1-574-825-6302. Forest RivereBay logo’s number for this recall is 51-1703.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest RivereBay logo has decided that a defect, which relates to the motor vehicle safety, exists in certain 2024 Adrenaline, Apex, Freedom Express, Remote, Spirit and Work & Play Travel Trailer Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

 

WHAT IS THE DEFECT?

The receptacles produced by Hubbell Inc./Bryant Electric may have the “HOT” and “Neutral” plug blade openings on one of the two receptacle outlet faces, reversed.

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

If a 2-pole polarized plug (narrow hot blade & wider neutral blade) with no ground pin is inserted into the Affected Product, it may lead to product failure, property damage and an increased risk of fire or injury.

 

WHAT IS FOREST RIVEReBay logo AND OUR DEALERSHIPS GOING TO DO?

Forest RivereBay logo is notifying dealerships of the recall. You may have the recall corrected at any Forest RivereBay logo dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest RivereBay logo completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.

 

WHAT SHOULD YOU DO?

Please contact your dealer immediately and request a service appointment to schedule the free remedy. The receptacles will be tested to determine if they are in fact incorrect, if so, they will be replaced. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest RivereBay logo of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair is .30 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.

Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

Please send the service invoice to the following address:

Adrenaline, APEX, Freedom Express, Remote, Spirit and Work & Play
Forest RivereBay logo, Inc
Attn: Warranty Manager
PO Box 30
Middlebury, IN 46540

 


RECALL 23V773 / 2023-617 REMEDY INSTRUCTIONS

 


Chronology :

On November 14, 2023, Forest RivereBay logo’s Office of Corporate Compliance received an email from our supplier Dave Carter and Associates containing a recall notice from Hubbell Incorporated / Bryant Electric Division along with purchasing records.

On November 17, 2023, Forest RivereBay logo’s Corporate Recall Committee voted to recall. A Stop Sale Notice is being issued immediately following the recall filing.

 


6 Affected Products

Vehicles

MAKEMODELYEAR
COACHMENADRENALINE2024
COACHMENAPEX2024
COACHMENFREEDOM EXPRESS2024
COACHMENREMOTE2024
COACHMENSPIRIT2024
FOREST RIVEReBay logoWORK AND PLAY2024

 


7 Associated Documents

Miscellaneous Document – Stop Sale Notice – 51-1703

RMISC-23V773-1904.pdf 148.952KB

 


Miscellaneous Document – COPY RECALL NOTICE- Wirecon SCD Duplex Receptacle

RMISC-23V773-9819.pdf 210.305KB

 


Recall Acknowledgement

RCAK-23V773-4986.pdf 646.199KB

 


Defect Notice 573 Report

RCLRPT-23V773-9994.PDF 219.859KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V773-6646.pdf 207.536KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-23V773-4480.pdf 245.937KB

 


Remedy Instructions and TSB

RCRIT-23V773-9730.pdf 442.179KB

 


Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

 


 

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