WAR-2023-07 – Delayed Braking Response from ABS Software – 2022-2023 CFMOTO 700CL-X Motorcycles

SEOCONTENT-START

WAR-2023-07
1 of 6
WARRANTY BULLETIN
**MANDATORY**
DOCUMENT: WAR-2023-07
SUBJECT: ABS SOFTWARE UPDATE VEHICLE(S) AFFECTED: MY2022 & MY2023 CFMOTO 700CL-X Sport Motorcycles (1374 Total Affected VINs)
ISSUED: November 30, 2023
PLEASE NOTE: This dealer only warranty bulletin is intended to inform service personnel regarding factory authorized warranty repairs to CFMOTO products. No other warranty coverage applies, is implied, or is to be inferred as a result of this publication. Questions regarding this publication should be directed to CFMOTO Technical Service.
ISSUE:
Model year 2022 and 2023 700CL-X Sport motorcycles may take longer to stop if the operator squeezes the handbrake lever twice or more in quick succession while the ABS is active. CFMOTO determined that, in this specific situation, current ABS software settings delay braking by 0.3 seconds, and therefore lengthen the distance required to stop the motorcycle.
CFMOTO improved and updated the ABS control module software and recently released an ABS software update. All affected MY2022 and MY2023 700CL-X Sport motorcycles need this update installed as soon as possible.
SOLUTION:
CFMOTO-USA is issuing this MANDATORY Warranty Bulletin WAR-2023-07 and requiring dealers to install the updated ABS software on their sold and unsold inventory of all affected 700CL-X Sport motorcycles. Installation using the DSCAN diagnostic system is recommended.
• Sold Affected Units: Dealers must notify the owners and offer to install the ABS software update so that the bulletin can be performed at the dealership as per the CFMOTO warranty terms and conditions.
• Unsold Affected Units: Dealers must install the updated ABS software before the units are sold and/or delivered to customers. CFMOTO warranty registration for each affected vehicle will be blocked in the system until the bulletin is completed and the submitted claim is approved.
CFMOTO-USA is also mailing RECALL NOTICES to the registered owners of motorcycles affected by this warranty bulletin. An example of the notice is on the last page.
IF A VIN DOES NOT DISPLAY WAR-2023-07 AS A MANDATORY BULLETIN IN YOUR DEALER PORTAL, THEN THAT VEHICLE IS NOT AFFECTED.
Dealer Sign-off Section – Please notify the appropriate personnel
Sales Manager
Warranty/Svc Manager
Technician(s)
WAR-2023-07
2 of 6
WARRANTY BULLETIN
**MANDATORY**
DOCUMENT: WAR-2023-07
CFMOTO DEALER RESPONSIBILITY:
WAR-2023-07 applies only to the 1374 affected Vehicle Identification Numbers (VINs) connected to it in the CFMOTO warranty system.
Dealerships must check their CFMOTO Dealer Portal account for affected VINs:
Navigate: ‘Service’ > ‘View Unresolved MANDATORY Bulletins’. Vehicles in your inventory (sold and unsold) with Mandatory Bulletins that require your attention will display. Click the ‘REPAIR’ button to submit the warranty claim after the work has been completed. Claims are approved and paid once submitted.
Contact CFMOTO Technical Service for assistance if you discover a vehicle requires WAR-2023-07 but is not listed as an affected vehicle in the warranty system.
OR, to check a VIN:
Enter the VIN into the Dashboard Search.
The ‘Warranty bulletins’ tab will indicate if a bulletin exists.
If the warranty tab has no red indicator, the vehicle is not affected.
WAR-2023-07
3 of 6
WARRANTY BULLETIN
**MANDATORY**
DOCUMENT: WAR-2023-07
Labor Compensation:
0.2 Hr Labor / Unit* (*Labor time includes installation compensation)
Parts Required:
None
Other Requirements:
1. Use the DSCAN diagnostic system to install the ABS software update.
2. Click REPAIR in the dealer portal for each VIN completed.
ATTENTION: Any CFMOTO dealer who sells a vehicle without completing this bulletin assumes sole liability for any accidents, claims, and/or liabilities that may arise from such sale, and agrees to defend, indemnify, and hold harmless CFMOTO for any such accidents, claims, and/or liabilities.
INSTALLATION INSTRUCTIONS:
Before you begin: Read and understand the following instructions. Have the tools and materials ready to perform repairs as necessary.
Prework: Set up the vehicle per the CFMOTO 700CL-X Sport Assembly Instructions published in the dealer portal.
Tools and supplies: DSCAN diagnostic system
1. Log into your DSCAN account.
2. Confirm that the DSCAN version is V1.2.28 or newer. Update to the most recent version if needed: https://dscan.cfmoto.com
3. Click MODEL SELECTION in the left navigation bar. Select the correct motorcycle model. The screenshot to the right shows an example. Then click button Select.
700CL-X Sport is included in model 700CL-X (CF700-2/2A).
WAR-2023-07
4 of 6
WARRANTY BULLETIN
**MANDATORY**
DOCUMENT: WAR-2023-07
4. Double-click the ABS icon.
5. Click RE-FLASH in the left navigation bar. Then click button Start.
6. Click button OnlineFlash.
NOTE: The OnlineFlash option is recommended because it accesses updated files automatically. The OfflineFlash option will not work unless the required zipped file is downloaded and then accessed on your computer.
WAR-2023-07
5 of 6
WARRANTY BULLETIN
**MANDATORY**
DOCUMENT: WAR-2023-07
7. A notification box appears. Follow its instructions, and then click button OK.
NOTE: Wait 5 to 8 seconds after you click OK. Then switch the motorcycle’s key from the OFF position to the ON position.
8. Monitor the re-flash message stream until it shows that the re-flash has ended.
NOTE: If the re-flash fails, return to step 5 and try again.
9. Click ECU INFORMATION in the left navigation bar, and confirm that the software version is 9RDRAH00008. If so, installation of the ABS software update is complete. You can exit DSCAN now.
WAR-2023-07
6 of 6
WARRANTY BULLETIN
**MANDATORY**
DOCUMENT: WAR-2023-07

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-779
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : CFMOTO POWERSPORTS, INC.
Submission Date : NOV 20, 2023
NHTSA Recall No. : 23V-779
Manufacturer Recall No. : WAR-2023-07
Manufacturer Information :
Manufacturer Name : CFMOTO POWERSPORTS, INC.
Address : 3555 HOLLY LANE N. #30
PLYMOUTH MN 55447
Company phone : 763-398-2690
Population :
Number of potentially involved : 1,374
Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2022-2023 CFMOTO 700 CL-X
Vehicle Type : MOTORCYCLES
Body Style : OTHER
Power Train : GAS
Descriptive Information : MY2022 & MY2023 CFMOTO 700CL-X Motorcycles. 1374 Total Affected VIN
Numbers. The particular motorcycles at issue have an older ABS software version
that requires an update to the latest software version. CFMOTO 700CL-X Motorcycles
were first placed into U.S. commerce in the spring of 2022. The affected motorcycles
represent the totality of the CFMOTO 700CL-X Motorcycles imported into the U.S. by
the manufacturer to date, with the software version requiring an update installation.
Production Dates : JAN 20, 2022 – FEB 02, 2023
VIN Range 1 : Begin : LCEPEWL19N6002261 End : LCEPEWL17N6005578 Not sequential
VIN Range 2 : Begin : LCEPEWL14P6001067 End : LCEPEWL16P6002530 Not sequential
Description of Defect :
Description of the Defect : Model year 2022 and 2023 700CL-X motorcycles may take longer to stop if the
operator squeezes the handbrake lever twice or more in quick succession while
the ABS is active. In this specific situation, CFMOTO determined that, current
ABS software settings delay braking by 0.3 seconds, and therefore lengthen the
distance required to stop the motorcycle.
CFMOTO improved and updated the ABS control module software and recently
released an ABS software update. All affected MY2022 and MY2023 700CL-X
Sport motorcycles need this update installed as soon as possible.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : CFMOTO determined that in the specific situation when the motorcycle
Part 573 Safety Recall Report 23V-779 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Description of the Safety Risk : operator squeezes the handbrake lever twice or more in quick succession,
while the ABS is active, current ABS software settings delay braking by 0.3
seconds, and therefore lengthen the distance required to stop the motorcycle.
Description of the Cause : The cause is a malfunction in the ABS control module software that allows for
the ABS braking system to be delayed by 0.3 seconds in its application of the
brakes, in the specific instances where the operator is manually pumping the
hand brake lever two of more times in quick succession.
Identification of Any Warning
that can Occur :
N/A
Involved Components :
Component Name 1 : Anit-lock Brake System (ABS) Controller Software
Component Description : Software to operate Electronic Control Module
Component Part Number : 9RDRAH00008 (updated software number) 6GUV-081500-7000 (physical part)
Supplier Identification :
Component Manufacturer
Name : Zhejiang CFMOTO Power Co. Ltd.
Address : No. 116, Wuzhou Road
Yuhang Economic Development Zone Hangzhou Foreign States 311100
Country : China
Chronology :
CFMOTO Powersports, Inc. (exclusive U.S. distributor) received a bulletin from the manufacturer, Zhejiang
CFMOTO Power Co. Ltd. on 10/27/2023 with identified potential defect and affected motorcycle VIN list.
Subsequently, CFMOTO Powersports, Inc., worked with the manufacturer to get the solution (updated ABS
control module software) to function correctly. From 11/9/2023 – 11/17/23, CFMOTO Powersports, Inc.,
successfully updated and tested available motorcycle units and began the dealer bulletin preparation process.
Part 573 Safety Recall Report 23V-779 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Customers will bring purchased motorcycle to an authorized CFMOTO
dealer to have updated ABS control module software installed at no
charge. Dealers will be compensated for time to perform the software
update and file a warranty claim.
How Remedy Component Differs
from Recalled Component :
The new software part number will be displayed on the dealer diagnostic
tool if the part (software) has been correctly updated. The VIN of the
motorcycle with the updated software will be entered into the CFMOTO
warranty system and any CFMOTO dealer may search by VIN to see if an
affected vehicle has been updated with the latest ABS software.
Identify How/When Recall Condition
was Corrected in Production :
The ABS software update was applied in production on 2/21/2023 and the
part number was changed so service parts can be identified as updated or
not. Service parts in CFP inventory were inspected and found to be correct
as of 11/20/2023.
Recall Schedule :
Description of Recall Schedule : CFMOTO plans to notify dealers via mandatory warranty bulletin on
11/20/2023, while customer notification mailing will go out by
11/27/2023.
Planned Dealer Notification Date : NOV 20, 2023 – NR
Planned Owner Notification Date : NOV 27, 2023 – NR
* NR – Not Reported

**************************************************************************************************************

**************************************************************************************************************

**************************************************************************************************************

SEOCONTENT-END