Overloaded Electrical System May Cause Fire – 2020-2022 Rosenbauer Avenger, 2019-2024 Commander, 2020-2023 Warrior, 2023 Commercial F-350, F-550, & 2024 Commercial 114SD

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December 22, 2023 NHTSA CAMPAIGN NUMBER: 23V894000

Overloaded Electrical System May Cause Fire

Overloaded electrical circuits can overheat, increasing the risk of fire.

 

NHTSA Campaign Number: 23V894000

Manufacturer RosenbauereBay America

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 534

 

Summary

RosenbauereBay America is recalling certain 2020-2022 Avenger, 2019-2024 Commander, 2020-2023 Warrior, 2023 Commercial F-350, F-550, and 2024 Commercial 114SD vehicles. In the event of a short circuit or wiring failure, the firmware may fail to shut off the output pin, resulting in overloaded electrical circuits.

 

Remedy

Dealers will update the firmware, free of charge. Owner notification letters are expected to be mailed February 19, 2024. Owners may contact RosenbauereBay America customer service at 1-651-462-1000.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Chronology :

11/15/23: RosenbauereBay was notified via a Teams Call with our IDEX Account Manager.

11/15/23: IDEX sent a list of impacted nodes by serial number and invoice date.

11/16/23: RosenbauereBay started investigating how to pinpoint the impacted trucks by asking Engineering and Materials how these are tracked.

11/17/23: RosenbauereBay started analyzing the proper inventory transactions to find which trucks are impacted.
A follow-up call with IDEX was arranged to ask for more clarifying information. It was decided that RosenbauereBay needs the PO #s that were used to purchase the impacted nodes.

11/29/23: A reminder was sent to IDEX to obtain the PO #s.

12/4/23: We verbally reminded IDEX.

12/11/23: Email received from IDEX with PO #s. Unable to process that data set.

12/12/23: Received electronic spreadsheet of PO #s and SNs.

12/13/23: Data analysis started to tie recalled SNs to trucks.

12/13/23 – 12/20/23: Quarantined inventory and started applying remedy to trucks in Production.

12/22/23: Complete list of impacted trucks finalized.

 


23E084 – Overloaded Electrical System May Cause Fire – Weldon 8×16 Input-Output Node Vehicle Multiplex Systems

 

23E084 – Overloaded Electrical System May Cause Fire – Weldon 8×16 Input-Output Node Vehicle Multiplex Systems

 


16 Affected Products

Vehicles

MAKEMODELYEAR
ROSENBAUEReBayAVENGER2020-2022
ROSENBAUEReBayCOMMANDER2019-2024
ROSENBAUEReBayCOMMERCIAL 114SD2024
ROSENBAUEReBayCOMMERCIAL F-3502023
ROSENBAUEReBayCOMMERCIAL F-5502023
ROSENBAUEReBayWARRIOR2020-2023

 


2 Associated Documents

Defect Notice 573 Report

RCLRPT-23V894-1388.PDF 217.322KB

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Recall Acknowledgement

RCAK-23V894-6576.pdf 645.871KB

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Last update on 2025-05-21 / Affiliate links / Images from Amazon Product Advertising API


 

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