53-1724 – Side Marker Lights Not Reflective – 2024 Shasta Oasis Travel Trailers

January 19, 2024 NHTSA CAMPAIGN NUMBER: 24V030000

Side Marker Lights Not Reflective/FMVSS 108

Non-reflective side marker lights can reduce the trailer’s visibility to other drivers, increasing the risk of a crash.

 

NHTSA Campaign Number: 24V030

Manufacturer Forest RivereBay logo, Inc.

Components EXTERIOR LIGHTING

Potential Number of Units Affected 64

 

Summary

Forest RivereBay logo, Inc. (Forest RivereBay logo) is recalling certain 2024 Shasta Oasis travel trailers. The side marker lights may not reflect light as intended, which can make it difficult for other drivers to see the trailer. As such, these trailers fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.”

 

Remedy

Dealers will replace the marker lights, free of charge. Owner notification letters were mailed January 24, 2024. Owners may contact Forest RivereBay logo Customer Service at 1-574-821-1311. Forest RivereBay logo’s number for this recall is 53-1724.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


RECALL 24V030 / 2024-021 REMEDY INSTRUCTIONS

Make(s): SHASTA
Model(s): MANY, SEE BELOW
Model Year(s): 2024
Repair Code: RC-056-01-00-004476
Allotted Time: 1.20 HRS. PER UNIT
Inspection Code: N/A
Allotted Time: N/A
Concern:
The side marker lamps do not meet F/CMVSS 108 Reflective Requirements.
Photo(s) Required: NO
Prior Authorization Required: NO
Part(s) Kit Number: F100509025
Part(s) Return: NO

 

Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.

 

CERTAIN 2024 – SHASTA – SST16BH, SST16RE, SST29BH, SST31OK, SST31QB & SST32DS

 

STEP 1. LOOSEN AND REMOVE THE SNAP-ON LENS FROM THE ORIGINAL LIGHT FIXTURE;

 

STEP 2. REMOVE THE TWO SCREWS THAT ARE HOLDING THE LIGHT ON

 

STEP 3. GENTLY REMOVE THE LIGHT BASE FROM THE UNIT.

  • CUT AND LOOSEN ANY SILICONE FROM AROUND THE LIGHT FIXTURE BASE TO REMOVE IT;
  • CLEAN OFF ANY REMAINING SILICONE FROM THE UNIT;

 

STEP 4. OPEN THE LEVER ON THE WAGO CONNECTOR HOLDING THE WHITE WIRE FROM THE LIGHT FIXTURE AND REMOVE THE WIRE FROM THE CONNECTOR;

  • INSERT THE WHITE WIRE FROM THE NEW LIGHT FIXTURE INTO THE CONNECTOR AND CLOSE THE LEVER;

    STEP 5. OPEN THE LEVER ON THE WAGO CONNECTOR HOLDING THE COLORED WIRE FROM THE LIGHT FIXTURE AND REMOVE THE WIRE FROM THE CONNECTOR;
  • INSERT THE COLORED WIRE FROM THE NEW LIGHT FIXTURE INTO THE CONNECTOR AND CLOSE THE LEVER;

 

STEP 6. PRESS THE FOAM GASKET INTO THE BACK OF THE LIGHT BASE UNTIL IT IS COMPLETELY SEATED;

 

STEP 7. REINSTALL THE NEW LIGHT FIXTURE BASE USING THE ORIGINAL SCREWS;

 

STEP 8. GENTLY PRESS THE NEW LENS ONTO THE BASE;

 

STEP 9. SEAL ALL AROUND THE EDGE OF THE NEW LIGHT FIXTURE WITH CLEAR SILICONE

 

 


January 2024

This Notice applies to your vehicle VIN listed above.

Dear Forest RivereBay logo Customer:

This notice is sent to you in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest RivereBay logo has decided that a noncompliance, which relates to the motor vehicle safety, exists in certain 2024 Shasta Oasis Travel Trailer recreational vehicles and fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108 – Lamps, reflective devices, and assoc. Equipment.

 

WHAT IS THE NONCOMPLIANCE?

The side marker lamps do not reflect light as intended per FMVSS 108 Requirements.

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

An approaching vehicle from the rear or side may not get the proper indication if conspicuity from the suspect vehicle. Non-reflective side marker lights can reduce the trailer’s visibility to other drivers, increasing the risk of a crash. Additionally, the side marker lamps do not meet FMVSS 108.

 

WHAT IS FOREST RIVEReBay logo AND OUR DEALERSHIPS GOING TO DO?

Forest RivereBay logo is notifying dealerships of the recall. You may have the recall corrected at any Forest RivereBay logo dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest RivereBay logo completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.

 

WHAT SHOULD YOU DO?

Please contact your dealer immediately and request a service appointment to schedule the free remedy. The Dealership or Service Center will replace the side marker lamps with lamps that meet F/CMVSS requirements. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest RivereBay logo of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair is 1.2 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

Please send the service invoice to the following address:

Shasta
Forest RivereBay logo, Inc.
Attn: WARRANTY MANAGER
105 14th St.
Middlebury, IN 46540

 


Chronology :

On January 11, 2024, Forest RivereBay logo’s Office of Corporate Compliance (“OCC”) was notified that during a routine Corporate Standards Audit, earlier in the day, of the manufacturing plant, the red and amber clearance lamps were discovered to not have the listing of “A” or “A2” which indicate “Reflector” or “Wide Angle Reflector inscribed onto the lens. OCC opened a research item. The vendor was contacted and asked to if the lamps meet the reflectivity requirements.

On January 15, 2024, OCC contact the supplier via phone and email to check on the status of the research originally communicated with on January 11, 2024. The vendor indicated they were working actively work on the research.

On January 16, 2024, OCC was notified by the supplier via phone that they would be have testing completed to ensure the lamps meet FMVSS 108, and are as such for Clearance Lamp (P2) and Reflector (A/A2). OCC only received a letter indicating the lamps meet Clearance Lamp (P2).

On January 19, 2024, The Corporate Recall Committee voted to recall. A Stop Sale Notice will be issued immediately.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
SHASTAOASIS2024

 


7 Associated Documents

Miscellaneous Document – Stop Sale Notice – 53-1724

RMISC-24V030-9204.pdf 145.545KB

 


Recall Acknowledgement

RCAK-24V030-4196.pdf 651.994KB

 


Recall 573 Report – 1/23/2024

RCLRPT-24V030-4789.PDF 215.41KB

 


Noncompliance Notice 573 Report

RCLRPT-24V030-9824.PDF 215.337KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-24V030-3866.pdf 204.885KB

 


Remedy Instructions and TSB

RCRIT-24V030-1664.pdf 114.24KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-24V030-0439.pdf 183.196KB

 


Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

 


 

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