120-1729 – Tail Light Bezel Not Installed – 2024 Coachmen Clipper & Viking Travel Trailers

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-045
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. JAN 26, 2024 NHTSA Recall No. : 24V-045 Manufacturer Recall No. : 120-1729
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 18 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2024-2024 Forest River Inc. Coachmen Clipper Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant began using the lenses.
2024 CLIPPER CWT9000ROK 7
Production Dates : NOV 09, 2023 – DEC 06, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2024-2024 Forest River Inc. Coachmen Viking Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant began using the lenses.
2024 VIKING VWT9000ROK 11
Production Dates : NOV 09, 2023 – DEC 06, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance :
Description of the Noncompliance :
The tail lamp bezel that is rated for reflectivity was not being consistently installed on the vehicles. FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR Description of the Safety Risk : An approaching vehicle from the rear may not get the proper indication of Part 573 Safety Recall Report 24V-045 Page 2 Description of the Safety Risk : conspicuity from the suspect vehicle, which may result in a crash.
Additionally, the taillamps do not meet FMVSS 108.
Description of the Cause : Manufacture error. Identification of Any Warning
that can Occur : None Involved Components : Component Name 1 : Bezel – Tail Lamp
Component Description : Bezel – Tail Lamp – This is an install error, not a component failure Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
On January 23, 2024, during a routine Corporate Standards inspection, it was found that the tail lamp bezel that is rated for reflectivity was not being consistently installed. The same day, the manufacturing plant notified Forest River’s Office of Corporate Compliance (“OCC”) and a research item was opened. On January 26, 2024, Forest Rivers Corporate Recall Committee voted to recall. A Stop Sale Notice will be issued immediately following the filing of this recall. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-045
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River Dealer or Service Center will need to perform the remedy to install the taillamp bezel.
What is the Forest River Customer Service Phone Number? (269) 467-4600 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Viking RV Centreville Forest River, Inc.
Attn: WARRANTY MANAGER
580 West Burr Oak St. Centreville, MI 49032
How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production :
Affected Component – Bezel – Tail Lamp
The tail lamp bezel will now be installed by Forest Rivers manufacturing plant to achieve the reflectivity requirements of F/CMVSS 108
During the week of January 23, 2024, the tail lamp bezel that is rated for reflectivity was installed. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : MAR 06, 2024 – MAR 06, 2024
Planned Owner Notification Date : MAR 06, 2024 – MAR 06, 2024
* NR – Not Reported

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STOP SALE NOTICE
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January 26, 2024
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
Pursuant to Federal Motor Vehicle Safety Act; 49 CFR Part 573.11; this notice shall serve as a formal
SAFETY RECALL – STOP SALE NOTIFICATION.
CERTAIN 2024 CLIPPER AND VIKING TRAVEL TRAILERS
Forest River has decided that a noncompliance, which relates to the motor vehicle safety, exists in certain 2024 Viking and Clipper Travel Trailer Recreational Vehicles and fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108 – Lamps, reflective devices, and assoc. Equipment Additionally, this non-compliance fails to meet the requirements of Canadian Motor Vehicle Safety Regulations (CMVSS) number 108 – Lamps, reflective devices, and assoc. Equipment. This is to inform you that your vehicle may be non-compliant with the requirements of the Motor Vehicle Safety Regulations and that the non-compliance could affect the safety of a person.
Forest River is issuing a Stop Sale Notice effective immediately. The tail lamp bezel that is rated for reflectivity was not being consistently installed on the vehicles. An approaching vehicle from the rear may not get the proper indication of conspicuity from the suspect vehicle, which may result in a crash. Additionally, the taillamps do not meet FMVSS 108.
Please access your Home Page on Dealer Connect to verify if your Dealership has units in stock that are subject to this recall. Enter the Service Campaign number referenced above in the “Campaign Search” field, click on the “Campaign ID Number”. Next, select “MY VINS”. Not all Dealers have units in stock that are affected by this recall.
DEFECT/NONCOMPLIANCE:
The tail lamp bezel that is rated for reflectivity was not being consistently installed on the vehicles.
EVALUATION OF RISK:
An approaching vehicle from the rear may not get the proper indication of conspicuity from the suspect vehicle, which may result in a crash. Additionally, the taillamps do not meet FMVSS 108.
SERVICE PROCEDURE:
Remedy is under development.
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
CUSTOMER SERVICE
(269) 467-4600
SERVICE CAMPAIGN: 001062
FR ID: 120-1729

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RECALL 24V045 / 2024-041 REMEDY INSTRUCTIONS
Make(s): CLIPPER & VIKING
Model(s): CWT9000ROK & VWT9000ROK
Model Year(s): 2024
Concern:
The tail lamp bezel that is rated for
reflectivity may not have been installed
around the tail lamps as required.
Repair Code: RC-058-03-00-004485
Allotted Time: .30 HRS.
Inspection Code: N/A
Allotted Time: N/A
Photo(s) Required: YES, POST REMEDY
Prior Authorization Required: YES
Part(s) Kit Number: F100510960
Part(s) Return: N/A
Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
ORDER PARTS KIT: F100510960, REAR TAIL LAMP BEZEL WITH REFLECTIVE PROPERTIES
STEP 1: LOCATE THE TAIL LAMPS ON THE REAR OF THE VEHICLE;
STEP 2: INSTALL ONE TAIL LAMP BEZEL PER TAIL LAMP;
• IF NEEDED, UNSCREW THE TAIL LAMP AND MOVE DOWN NOT MORE THAN 1/4″;
STEP 3: INSTALL TAIL LAMP BEZEL;
STEP 4: TAKE A PHOTO OF THE ENTIRE REAR OF THE VEHICLE WITH THE INSTALLED BEZELS;
STEP 5: SUBMIT PHOTO AND CLAIM REPAIR CODE.

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IMPORTANT SAFETY RECALL
Page 1 of 2
February 2024
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Forest River has decided that a noncompliance which relates to motor vehicle safety exists in certain 2024 Viking and Clipper Travel Trailer Recreational Vehicles and fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108 – Lamps, reflective devices, and assoc. Equipment Additionally, this non-compliance fails to meet the requirements of Canadian Motor Vehicle Safety Regulations (CMVSS) number 108 – Lamps, reflective devices, and assoc. Equipment. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN referenced in the attached document(s).
The designated Date range of production is 11/09/2023 through 12/06/2023.
WHAT IS THE NONCOMPLIANCE?
The tail lamp bezel that is rated for reflectivity was not being consistently installed on the vehicles.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
An approaching vehicle from the rear may not get the proper indication of conspicuity from the suspect vehicle, which may result in a crash. Additionally, the taillamps do not meet FMVSS 108.
SERVICE PROCEDURE:
Dealership Service Department procedures can be found on Dealer Connect.
WHAT IS THE PART NUMBER OF THE REMEDY KIT?
F100510960
Prior Authorization and Pictures of the rear of the unit with the tail lamp bezels installed are required. Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s).
DEALER REPAIR CODES: Dealer Connect
UNITED
STATES
CANADA
REPAIR
CODE
DESCRIPTION
ALLOWABLE HOUR(S)
24V045
2024-041
RC-058-03-00-004485
PERFORM REMEDY
.30 HRS
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
CUSTOMER SERVICE
(269) 467-4600
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
PO Box 30
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 24V045
CANADA RECALL: 2024-041
FR ID: 120-1729
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IMPORTANT SAFETY RECALL
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The Recall shall be considered the utmost priority to remedy the 2024 Viking and Clipper Travel Trailer in question. The retail consumer shall not be charged any amount of monies for remedy to their 2024 Viking and Clipper Travel Trailer listed under this Recall.
If your dealership has already performed the remedy to 2024 Viking and Clipper Travel Trailer your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2024 Viking and Clipper Travel Trailer in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
Sincerely,
Forest River, Inc.
Office of Corporate Compliance

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IMPORTANT SAFETY RECALL
Page 1 of 2
February 2024
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that certain 2024 Viking and Clipper Travel Trailer Recreational Vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108 – Lamps, reflective devices, and assoc. Equipment.
WHAT IS THE NONCOMPLIANCE?
The tail lamp bezel that is rated for reflectivity was not being consistently installed on the vehicles.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
An approaching vehicle from the rear may have reduced visibility of the suspect vehicle, which may result in a crash. Additionally, the taillamps do not meet FMVSS 108.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The Dealership or Service Center will install the tail lamp bezel to meet FMVSS requirements. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .30 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Viking RV Centreville
Forest River, Inc.
Attn: WARRANTY MANAGER
580 West Burr Oak St.
Centreville, MI 49032
What if you no longer own this vehicle?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days of receiving this notice. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 24V045
FR ID: 120-1729
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IMPORTANT SAFETY RECALL
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PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
CONTACT
PHONE
CUSTOMER SERVICE
(269) 467-4600
If you are still having difficulty getting your vehicle repaired in a reasonable amount of time or without change, you may write to the following address:
For US Owners Please Contact:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 24V045
Sincerely,
Forest River, Inc.
Office of Corporate Compliance

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