February 6, 2024 NHTSA CAMPAIGN NUMBER: 24E008000
Improperly Tightened Bolts on Power Steering Unit
A loss of steering control increases the risk of a crash.
NHTSA Campaign Number: 24E008
Manufacturer JTEKT
Components STEERING
Potential Number of Units Affected 423
Summary
JTEKT is recalling certain Electronic Power Steering Systems. Please see the attached recall report for the affected part numbers. The bolts connecting the electronic power steering unit to the steering rack may be improperly tightened, which can cause the steering gear to lock up and result in a loss of steering control.
Remedy
Dealers will replace the steering gear, free of charge. The affected vehicle manufacturers will notify owners. Owners may contact JTEKT customer service at 1-423-618-9526.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
On 8/11/2023, the tightening process was modified creating the potential for improper tightened bolts. On 9/17/2023, a part was produced with this issue. On 9/22/2023, the process was changed back to the original tool and settings.
On 10/17/2023, the OEM provided the first complaint related to this issue. From 10/17/23 – 11/10/2023, the issue was investigated and product tested with each affected OEM notified about this issue.
On 11/15/2023, the first OEM issued the announcement. In the middle of December 2023, the second OEM issued the announcement.
1 Affected Product
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| JTEKT | ELECTRONIC POWER STEERING | |
3 Associated Documents
Defect Notice 573 Report
RCLRPT-24E008-8808.PDF 216.599KB
Recall Acknowledgement
RCAK-24E008-8419.pdf 647.324KB
Recall 573 Report – 2/14/2024
RCLRPT-24E008-2630.PDF 216.841KB
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24E-008
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
JTEKT
FEB 06, 2024 NHTSA Recall No. : 24E-008 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : JTEKT
Address : 56 Excellence Way
Vonore TN 37885 Company phone : 4236189526
Population :
Number of potentially involved : 423 Estimated percentage with defect : 100 %
Equipment Information : Brand / Trade 1 :
Model : JTEKT
Electronic Power Steering Part No. : 53600-THR-A072-M1 Size : NR Function : Steering
Descriptive Information : The recall population was determined by using traceability data. These units may have bolts that were not properly tightened. The number of suspect units for this part number is n=190
Production Dates : AUG 11, 2023 – SEP 22, 2023 Brand / Trade 2 :
Model : JTEKT
Electronic Power Steering Part No. : 53600-TJB-A212-M1 Size : NR Function : Steering
Descriptive Information : The recall population was determined by using traceability data. These units may have bolts that were not properly tightened. The number of suspect units for this part number is n=26 Production Dates : SEP 20, 2023 – SEP 22, 2023 Part 573 Safety Recall Report 24E-008 Page 2 Brand / Trade 3 :
Model : JTEKT
Electronic Power Steering Part No. : 49001 6CA5A Size : NR Function : Steering
Descriptive Information : The recall population was determined by using traceability data. These units may have bolts that were not properly tightened. The number of suspect units for this part number is n=5
Production Dates : SEP 20, 2023 – SEP 22, 2023 Brand / Trade 4 :
Model : JTEKT
Electronic Power Steering Part No. : 49001 6CA6A Size : NR Function : Steering
Descriptive Information : The recall population was determined by using traceability data. These units may have bolts that were not properly tightened. The number of suspect units for this part number is n=1
Production Dates : SEP 20, 2023 – SEP 22, 2023 Brand / Trade 5 :
Model : JTEKT
Electronic Power Steering Part No. : 5A65AFX.02 Size : NR Function : Steering
Descriptive Information : The recall population was determined by using traceability data. These units may have bolts that were not properly tightened. The number of suspect units for this part number is n=184.
Production Dates : AUG 11, 2023 – SEP 22, 2023 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-008 Page 3 Brand / Trade 6 :
Model : JTEKT
Electronic Power Steering Part No. : 5A7C666.02 Size : NR Function : Steering
Descriptive Information : The recall population was determined by using traceability data. These units may have bolts that were not properly tightened. The number of suspect units for this part number is n=17
Production Dates : AUG 11, 2023 – SEP 22, 2023 Description of Defect :
Description of the Defect : On affected steering units, one or more of the bolts connecting the Electronic Power Steering Unit to the steering rack may not have been tightened properly.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : As a result, repeated vibrations caused by turning the steering wheel may
cause the bolts to loosen, which could affect the connection between the EPS unit and the steering rack. If this connection becomes loose, it can lead to the steering gear locking up and a loss of steering control, increasing the risk of a crash.
Description of the Cause : Unauthorized parameter change of torque equipment. Identification of Any Warning
that can Occur : Abnormal noise Involved Components : Component Name : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-008 Page 4 Address : NR
NR Country : NR Chronology :
On 8/11/2023, the tightening process was modified creating the potential for improper tightened bolts. On 9/17/2023, a part was produced with this issue. On 9/22/2023, the process was changed back to the original tool and settings. On 10/17/2023, the OEM provided the first complaint related to this issue. From 10/17/23 – 11/10/2023, the issue was investigated and product tested with each affected OEM notified about this issue. On 11/15/2023, the first OEM issued the announcement. In the middle of December 2023, the second OEM issued the announcement. Description of Remedy :
Description of Remedy Program : Replace the steering gear How Remedy Component Differs NR from Recalled Component :
Identify How/When Recall Condition NR was Corrected in Production : Recall Schedule :
Description of Recall Schedule : Please refer to OEM manufacturer, each has different procedure. JTEKT
has replacement parts available.
Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : BMW Address : 1400 SC-101
Greer SC 29651 Country : US
Company Phone : 8649052459 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-008
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
Name : Nissan Address : 300 Nissan Dr.
Canton MS 39046 Country : US
Company Phone : 6153552412 Name : Honda Address : 351-835 Colvin Rd.
Lincoln AL 35096 Country : US
Company Phone : 2055050475 Name : Honda Address : 24000 Honda Pkwy.
Marysville OH 43040 Country : US
Company Phone : 2057533084
* NR – Not Reported
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24E-008
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
JTEKT
FEB 14, 2024 NHTSA Recall No. : 24E-008 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : JTEKT
Address : 56 Excellence Way
Vonore TN 37885 Company phone : 4236189526
Population :
Number of potentially involved : 423 Estimated percentage with defect : 100 %
Equipment Information : Brand / Trade 1 :
Model : JTEKT
Electronic Power Steering Part No. : 53600-THR-A072-M1 Size : NR Function : Steering
Descriptive Information : The recall population was determined by using traceability data. These units may have bolts that were not properly tightened. The number of suspect units for this part number is n=190
Production Dates : AUG 11, 2023 – SEP 22, 2023 Brand / Trade 2 :
Model : JTEKT
Electronic Power Steering Part No. : 53600-TJB-A212-M1 Size : NR Function : Steering
Descriptive Information : The recall population was determined by using traceability data. These units may have bolts that were not properly tightened. The number of suspect units for this part number is n=26 Production Dates : SEP 20, 2023 – SEP 22, 2023 Part 573 Safety Recall Report 24E-008 Page 2 Brand / Trade 3 :
Model : JTEKT
Electronic Power Steering Part No. : 49001 6CA5A Size : NR Function : Steering
Descriptive Information : The recall population was determined by using traceability data. These units may have bolts that were not properly tightened. The number of suspect units for this part number is n=5
Production Dates : SEP 20, 2023 – SEP 22, 2023 Brand / Trade 4 :
Model : JTEKT
Electronic Power Steering Part No. : 49001 6CA6A Size : NR Function : Steering
Descriptive Information : The recall population was determined by using traceability data. These units may have bolts that were not properly tightened. The number of suspect units for this part number is n=1
Production Dates : SEP 20, 2023 – SEP 22, 2023 Brand / Trade 5 :
Model : JTEKT
Electronic Power Steering Part No. : 5A65AFX.02 Size : NR Function : Steering
Descriptive Information : The recall population was determined by using traceability data. These units may have bolts that were not properly tightened. The number of suspect units for this part number is n=184.
Production Dates : AUG 11, 2023 – SEP 22, 2023 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-008 Page 3 Brand / Trade 6 :
Model : JTEKT
Electronic Power Steering Part No. : 5A7C666.02 Size : NR Function : Steering
Descriptive Information : The recall population was determined by using traceability data. These units may have bolts that were not properly tightened. The number of suspect units for this part number is n=17
Production Dates : AUG 11, 2023 – SEP 22, 2023 Description of Defect :
Description of the Defect : On affected steering units, one or more of the bolts connecting the Electronic Power Steering Unit to the steering rack may not have been tightened properly.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : As a result, repeated vibrations caused by turning the steering wheel may
cause the bolts to loosen, which could affect the connection between the EPS unit and the steering rack. If this connection becomes loose, it can lead to the steering gear locking up and a loss of steering control, increasing the risk of a crash.
Description of the Cause : Unauthorized parameter change of torque equipment. Identification of Any Warning
that can Occur : Abnormal noise Involved Components : Component Name : Electronic Power Steering
Component Description : Assists the vehicle steering and located between the steering wheel and front tires
Component Part Number : Part numbers listed above Supplier Identification : Component Manufacturer The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-008 Page 4 Name : NR Address : NR
NR Country : NR Chronology :
On 8/11/2023, the tightening process was modified creating the potential for improper tightened bolts. On 9/17/2023, a part was produced with this issue. On 9/22/2023, the process was changed back to the original tool and settings. On 10/17/2023, the OEM provided the first complaint related to this issue. From 10/17/23 – 11/10/2023, the issue was investigated and product tested with each affected OEM notified about this issue. On 11/15/2023, the first OEM issued the announcement. In the middle of December 2023, the second OEM issued the announcement. Description of Remedy :
Description of Remedy Program : Replace the steering gear. The management of the recall process including
completion rates and schedules is being handled by the respective OEM’s Likewise, the OEM’s will compensate their dealer network for any work performed. JTEKT is furnishing replacement parts at our cost and will reimburse OEM’s for certain expenses they incur at agreed upon rates. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Replacement part is confirmed to have proper bolt tightening. Changed the tightening tool and parameters back to original settings on 9/22/2023. Recall Schedule :
Description of Recall Schedule : Please refer to OEM manufacturer, each has different procedure. JTEKT
does not have dealers or distributors. Replacement parts are available to send to OEM’s.
Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-008
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
Name : BMW Address : 1400 SC-101
Greer SC 29651 Country : US
Company Phone : 8649052459 Name : Nissan Address : 300 Nissan Dr.
Canton MS 39046 Country : US
Company Phone : 6153552412 Name : Honda Address : 351-835 Colvin Rd.
Lincoln AL 35096 Country : US
Company Phone : 2055050475 Name : Honda Address : 24000 Honda Pkwy.
Marysville OH 43040 Country : US
Company Phone : 2057533084
* NR – Not Reported
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