March 22, 2024 NHTSA CAMPAIGN NUMBER: 24E028000
LED Backlight Circuit Board Failure May Cause Fire
A circuit board that overheats increases the risk of a fire.
NHTSA Campaign Number: 24E028
Manufacturer Suburban Manufacturing
CO
Components EQUIPMENT
Potential Number of Units Affected 39,003
Summary
Suburban Manufacturing CO (Suburban) is recalling certain Slide in Range Models that contain LED Backlighted Knobs. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Remedy
Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters are expected to be mailed by May 17, 2024. Owners may contact Suburban customer service at 1-866-645-0658.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Suburban Manufacturing
Chronology for Recall 24E-028
3/16/22 – Keystone RV reported one claim for LED Backlight.
2/8/23 – Suburban notified of field inspection by Keystone RV.
2/15/23 – Field Inspection conducted with Keystone RV.
2/17/23 – Heartland RV reports first claim on LED Backlight.
2/20/23 – Production change implemented to add silicone at solder connection. Coordinated with Heartland to issue TSB for LED Backlights.
3/2/23 – Conducted water testing on LED Boards with no issues found.
4/24/23 – Production Change implemented to change control panel cutout.
7/25/23 – Notified of first mul chain LED failure.
8/8/23 – Field Inspection conducted on mul-chain failure.
9/8/23 – Suburban notified by Winnebago of range issues resulting in melting of LED knob backlights.
9/9/23 – Suburban opens investigation into the issue of melng LED knob backlights and starts internal lab testing to try and recreate the field failures.
9/13/23 – Heartland RV identifies two claims for melng LED knob backlights.
9/19/23 – Suburban conducts a field inspection with Winnebago and SEA on a failed unit.
10/24/23 – Suburban connues to support SEA invesgaon being led by Winnebago.
10/31/23 – Suburban conducts second field inspection on mul-chain failure.
1/17/24 – SEA is indeterminate on the root cause to the backlight failure.
1/19/24 – Suburban Issues TSB for voltage and current irregularities effacing the backlight printed circuit board.
2/1/24 – Suburban retains Exponent Engineering to conduct analysis of backlights.
2/12/24 – Outdoors RV identifies first claim for LED Backlight failure.
2/28/24 – Field Inspection of a failed unit indicates DC voltage spikes that could damage PCB components.
3/7/24 – Exponent confirms DC voltage irregularities can and will damage backlight PCB components.
3/14/24 – Suburban updates TSB to revise the remedy options and provides instruction for those options.
3/19/24 – Internal lab testing at Suburban identifies another failure mode due to liquid contamination.
3/22/24 – Suburban issues a 573 for a safety defect on the backlight PCB.
1 Affected Product
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| SUBURBAN | LED BACKLIT RANGE | |
10 Associated Documents
Recall 573 Report – 3/28/2024
RCLRPT-24E028-2475.PDF 213.666KB
Defect Notice 573 Report
RCLRPT-24E028-5686.PDF 213.659KB
Recall Acknowledgement
RCAK-24E028-1074.pdf 776.478KB
Miscellaneous Document – Stock and Model Number List
RMISC-24E028-3394.pdf 55.206KB
Recall 573 Report – 4/2/2024
RCLRPT-24E028-6052.PDF 213.767KB
Recall 573 Report – 4/3/2024
RCLRPT-24E028-5949.PDF 213.768KB
Miscellaneous Document – Chronology
RMISC-24E028-0400.pdf 80.916KB
Miscellaneous Document – Suburban Recall 24E-028 – Purchaser List Sorted by Quantity
RMISC-24E028-2114.pdf 123.356KB
Recall 573 Report – 4/4/2024
RCLRPT-24E028-6298.PDF 213.772KB
Miscellaneous Document – Suburban Recall 24E-028 – Purchaser List Sorted by Name
RMISC-24E028-4433.pdf 122.335KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
- Duxtop Induction Cooktop uses 120 volts, 15 amps of electricity – standard in all homes; Lightweight and compact for easy handling and storage
- Digital control panel. Built-in count-down digital timer with 1 min increments up to 170 minutes; 15 temperature range from 140°F to 460°F; 15 power levels from 200-1800 Watts
- REQUIRES INDUCTION COMPATIBLE MAGNETIC COOKWARE. Compatible with Duxtop and other induction ready cookware such as cast aluminum enameled iron and steel, stainless steel with a magnetic bottom, or cast iron
- The auto-pan detection will shut the unit off automatically after 60 seconds if no cookware is detected; Equipped with diagnostic error message system, Low and high voltage warning system; ETL approved
- Note: In order to use this and any other induction cooktops, you need to have the right kind of cookware. Induction itself is a noiseless process, however there may be high pitch sound from clad cookware, the base of which has multiple layers of metals sandwiched together
- PORTABLE INDUCTION BURNER: Duxtop induction cooktop uses 110/120 V 15 amp electrical outlet–standard in all North American homes. ETL listed and built to North American electrical standards. It is lightweight and compact for easy handling and storage
- Choose from 20 preset power levels (100 to 1800 W) and 20 preset temperature level settings (100 °F to 460 °F). With an 83% energy efficiency, induction burner is more efficient than traditional gas or electric stoves
- DIGITAL LCD SENSOR: Touch control panel: child safety lock keeps the cooking and timer settings from being accidentally changed once they have been set; fast boil button; keep warm button (for 1-30 minutes at 140 °F); up to 10-hour timer button
- Induction stoves rely on cookware to heat, so it’s essential to choose magnetic bottom cookware with a minimum diameter of 5 inches. Auto-pan detection will shut off automatically after 60 seconds if no cookware, or the incorrect cookware is detected
- Although induction itself is a noiseless process, there may be high pitched sounds from the cookware due to multiple layers of metals sandwiched together. Please allow the induction cooker to cool down before cleaning
- FLEXIBLE & SPACE-SAVING: This versatile portable induction stovetop allows you to cook meals without a full range, making it the perfect solution for RVs, cabins, studio apartments, and other small spaces where a full kitchen isn't available.
- VERSATILE COOKING: With 8 power levels (300-1800 watts) and temperature range 160-440°F (71-226°C), this cooktop accommodates a wide range of cooking methods: simmering, keeping warm, reheating, pan frying, stir frying, boiling, steaming, roasting, or grilling. Ideal for continuous heating but not recommended for slow or low temperature cooking.
- SMART CONTROL: Convenient pre-set cooking modes and a 3-hour timer make meal planning and execution effortless. The user-friendly LED display features intuitive cooking function controls for seamless meal preparation.
- SAFE OPERATION: Advanced safety features include a child lock, auto-pause function, overheat protection, and voltage warning system.
- EASY MAINTENANCE: The tempered glass surface is durable and allows for effortless cleaning after use.
- HIGH EFFICIENCY - ChangBERT Induction cooktop offers 9 preset power levels (200-1800W) and 18 preset temperature settings (120-460℉, 20F per level). With an 83% energy efficiency rating, the induction cooker is more efficient than traditional gas or electric stoves, providing quick heat-up and faster cooking times.
- CONSISTENTLY STABLE HIGH-POWER OUTPUT - Built for constant use, it features continuous-duty circuitry for non-stop cooking. The unique power control technology ensures stable high-power output, reduces the temperature of internal electronics, and facilitates low-noise heat dissipation, providing reliable cooking performance. This dependable performance sets it apart from others.
- LARGE COOKING AREA - Features an expanded magnetic coil design that optimizes the winding structure to enhance the transfer of electromagnetic energy directly to the cookware, significantly improving heating efficiency and ensuring more even heat distribution across the bottom of the cookware.
- NSF CERTIFIED & COMMERCIAL GRADE - UL commercial standard 197, completely ETL & NSF approved. It meets industry durability standards, passing a drop test with an impact of 1.5 ft lbs. Designed for large-volume usage, it is ideal for commercial and professional settings such as restaurants, industrial kitchens, and other catering services.
- EASY TO CONTROL & CLEAN - The control buttons with solid tactile response make operation intuitive and precise.With simple and clear display, the Key-Press-Control Panel provides clear visibility and easy control, even with gloves or wet hands. With no open flame or heating element, food does not burn onto the glass cooktop, making it easy to clean greasy dirt.
- MAKE ADJUSTMENTS ON-THE-FLY – Want hotter temperature or need to cook it longer? No problem. Simply adjust on-the-fly any time. Starting the cooking process over is not necessary. Gold induction cooktop’s intuitive digital controls are easy to operate, and the response is immediate.
- 96 PRE-PROGRAMMED TEMPS - Select from the 6 convenient preset temperature settings or fine tune your own temperature from 100°F to 575°F in 5°F increments. You can also add or deduct cooking time at any time.
- SHATTER-PROOF CERAMIC GLASS – There are no open flames or hot coils that can cause burns. Unlike the competition, Gold’s heating surface is heavy-duty shatter-proof ceramic glass, which was rigorously tested to withstand intense heat without shattering. It is one of the safest cooktops on the market.
- FAST and EFFICIENT – Gold heats the pot directly transferring 85% to 90% of its electro-magnetic energy to heat energy! Traditional stovetops only convert about 30% of their heat for cooking. Cook faster without wasting energy and money.
- MELT CHOCOLATE - Mastery of the double boilers is not necessary. Simply set the Gold at 120°F; add chocolates into an induction-ready pot; and stir. It will never burn. Even preparing the most delicate sauces like Hollandaise, Beurre Blanc, and Beurre Fondue is no longer daunting.
SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24E-028
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Doosan Portable Power MAR 20, 2024 NHTSA Recall No. : 24E-028 Manufacturer Recall No. : 12-23-8 Manufacturer Information :
Manufacturer Name : Doosan Portable Power Address : 1293 GLENWAY DRIVE
STATESVILLE NC 28625
Company phone : 8833500
Population :
Number of potentially involved : 960 Estimated percentage with defect : 100 %
Equipment Information : Brand / Trade 1 :
Model : Doosan Portable Power Portable Generators Part No. : 46556146 Size : NR Function : Trailer
Descriptive Information : Continued investigation from recall 23v-859 identified that the electrical brake harness could be connected to the battery disconnect positive distribution post instead of the positive battery cable terminal. The affected number of units is the field were determined to be 960 units.
Production Dates : OCT 31, 2015 – AUG 31, 2023
Description of Defect :
Description of the Defect : Identified generators with electrical brake and battery disconnect options installed may have the electric brake harness connection connected to the positive distribution lug of the battery disconnect switch instead of the positive battery cable terminal.
FMVSS 1 : 105 – Hydraulic and electric brake systems FMVSS 2 : NR
Description of the Safety Risk : If the electric brake harness is connected to the battery disconnect positive
distribution post instead of the positive battery cable terminal, when the battery disconnect is in the off position, the emergency electric brakes will be deenergized.� Deenergized brakes will not engage, increasing risk of crash
Description of the Cause : NR
Identification of Any Warning
that can Occur :
no warning Part 573 Safety Recall Report 24E-028 Page 2 Involved Components : Component Name : Switch, Battery Disconnect Component Description : Switch, Battery Disconnect Component Part Number : 46556146 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
Doosan Bobcat North America, Inc. received a field report on 10/4/2023 of a portable generator with both electric brake and battery disconnect options that had the electric brake harness connected to the positive distribution post of the battery disconnect switch instead of the positive battery cable terminal. Based on the field report, Doosan Bobcat North America, Inc. initiated an internal investigation and determined a defect with the connection point of the electrical brake harness on units with both electric brakes and battery disconnect options and reported NHTSA Recall 23V859. Further investigation revealed that the issue with the electric brake harness being connected to the positive distribution post of the battery disconnect switch extends to models G25-G50 built beginning 10/31/2015 and to model G70WDO-T4F built between 12/14/2016 and 8/31/2023. The investigation has ruled out this issue in air compressor models and on generator models larger than G70WDO-T4F Description of Remedy :
Description of Remedy Program : Customer letters, dealer letters, and a Technical Service Bulletin are being
developed to identify and correct the issue. Additionally, warnings will instruct users to immediately stop towing the affected portable generator until the repairs have been made. This solution will be done at no charge to the customer and the dealers will file for reimbursement through the Doosan warranty system. How Remedy Component Differs from Recalled Component : The electric brake harness will connect to the positive battery cable terminal on corrected units instead of the battery disconnect positive distribution post. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-028
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Identify How/When Recall Condition was Corrected in Production :
On 10/5/2023 all production generators with both electric brake and battery disconnect options were inspected and validated that the electrical harness was connected to the positive battery cable terminal and electrical brake solenoid functioned with the battery disconnect switch in the off position. Recall Schedule :
Description of Recall Schedule : Doosan Bobcat North America, Inc. Power will begin sending out the
letters to Dealers notifying them of the Recall and Technical Service Bulletin informing them of affected models and remedy beginning 12/20/2023. Doosan Bobcat North America, Inc. will begin sending out letters to Owners notifying them of the Recall and steps to take for the remedy beginning on 04/01/2024 or sooner.
Planned Dealer Notification Date : APR 01, 2024 – MAY 31, 2024
Planned Owner Notification Date : APR 01, 2024 – JUN 30, 2024 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24E-028
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Suburban Manufacturing CO MAR 22, 2024 NHTSA Recall No. : 24E-028 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Suburban Manufacturing CO Address : 676 Broadway
Dayton TN 37321
Company phone : 866-645-0658
Population :
Number of potentially involved : NR Estimated percentage with defect : 100 %
Equipment Information : Brand / Trade 1 :
Model : Suburban Manufacturing
Slide in Range Models that contain LED Backlighted Knobs Part No. : Various Models Size : NR Function : NR
Descriptive Information : The Recall population encompasses all the ranges made with the defective red LED Backlit knobs. Ranges not involved either have no LED backlighting or have Blue LED Backlights.
Production Dates : APR 06, 2021 – MAR 05, 2024
Description of Defect :
Description of the Defect : The LED backlight printed circuit boards (PCB) are not fully coated. The lack of conformal coating in the connection passages between the layers of the PCB can allow liquid from the cooktop surface to accumulate which could result in a short circuit resulting in the failure of the PCB.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the PCB fails, it can be come overheated and the polyethylene cover of the lights can melt and possibly ignite causing a fire.
Description of the Cause : The PCBs did not have the correct amount of conformal coating to properly seal the circuit board from contamination. Identification of Any Warning
that can Occur : The LED backlights of the cooktop knobs can remain on even when they are in the off position. The LED backlights can come on and stay illuminated at
ndom. Part 573 Safety Recall Report 24E-028 Page 2 Involved Components : Component Name : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
See attached document. – To be supplied Description of Remedy :
Description of Remedy Program : There are two remedies for this issue. The LED Backlights can be removed
from the range or the circuit powering the LED backlights can be cut and properly terminated. The remedy will be done at no cost to the owner.
With proper documentation, Suburban will reimburse owners per their general reimbursement policy. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedied range will have the LED backlights removed or the circuit for the Red LED lights terminated.
The lights were removed from production starting March 6, 2024. Recall Schedule :
Description of Recall Schedule : As an vehicle equipment supplier, Suburban will notify the purchasers of
this product by letter when approved by NHTSA. Planned Dealer Notification Date : MAY 17, 2024 – MAY 17, 2024
Planned Owner Notification Date : MAY 17, 2024 – MAY 17, 2024 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-028
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24E-028
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Suburban Manufacturing CO MAR 28, 2024 NHTSA Recall No. : 24E-028 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Suburban Manufacturing CO Address : 676 Broadway
Dayton TN 37321
Company phone : 866-645-0658
Population :
Number of potentially involved : 39,003 Estimated percentage with defect : 100 %
Equipment Information : Brand / Trade 1 :
Model : Suburban Manufacturing
Slide in Range Models that contain LED Backlighted Knobs Part No. : Various Models Size : NR Function : NR
Descriptive Information : The Recall population encompasses all the ranges made with the defective red LED Backlit knobs. Ranges not involved either have no LED backlighting or have Blue LED Backlights.
Production Dates : APR 06, 2021 – MAR 05, 2024
Description of Defect :
Description of the Defect : The LED backlight printed circuit boards (PCB) are not fully coated. The lack of conformal coating in the connection passages between the layers of the PCB can allow liquid from the cooktop surface to accumulate which could result in a short circuit resulting in the failure of the PCB.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the PCB fails, it can be come overheated and the polyethylene cover of the lights can melt and possibly ignite causing a fire.
Description of the Cause : The PCBs did not have the correct amount of conformal coating to properly seal the circuit board from contamination. Identification of Any Warning
that can Occur : The LED backlights of the cooktop knobs can remain on even when they are in the off position. The LED backlights can come on and stay illuminated at
ndom. Part 573 Safety Recall Report 24E-028 Page 2 Involved Components : Component Name : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
See attached document. – To be supplied Description of Remedy :
Description of Remedy Program : There are two remedies for this issue. The LED Backlights can be removed
from the range or the circuit powering the LED backlights can be cut and properly terminated. The remedy will be done at no cost to the owner.
With proper documentation, Suburban will reimburse owners per their general reimbursement policy. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedied range will have the LED backlights removed or the circuit for the Red LED lights terminated.
The lights were removed from production starting March 6, 2024. Recall Schedule :
Description of Recall Schedule : As an vehicle equipment supplier, Suburban will notify the purchasers of
this product by letter when approved by NHTSA. Planned Dealer Notification Date : MAY 17, 2024 – MAY 17, 2024
Planned Owner Notification Date : MAY 17, 2024 – MAY 17, 2024 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-028
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
**************************************************************************************************************
Suburban Recall 24E‐028
Purchaser List Sorted by Name
Sold To Ship To Address Phone # 3593 3599 3602 3603 3629 3630 3632 3635 3636 3665 3685 3686 3702 3704 3801 3802 3803 3804 Totals
18100 * ACCURATE MOBILE RV 8915 SW GRAVENSTEIN LN, TIGARD, OR 97224 503‐766‐9195 1 1
14487 *ACCURATE MOBILE RV 606 SE MILL PLAIN BLVD, SUITE C8, VANCOUVER, WAS 98684 360‐604‐5835 1 1
17350 *ANDERSON MOBILE RV REPA 3009 ELDORA LANE, MISSOULA, MT 59803 406‐493‐4153 1 1
5680 *APACHE CAMPING CTR 11021 SE 82ND AVE, HAPPY VALLEY, OR 97086 503‐659‐1070 1 3 1 5
2905 *APACHE CAMPING CTR 9402 PACIFIC AVE, TACOMA WA, 98444 253‐535‐6522 2 1 3
15571 *APACHE CAMPING CTR 19520 VIKING AVE, POULSBO, WA 98370 360‐626‐1324 1 2 3
3463 *APACHE CAMPING CTR 12517 HWY 99 SOUTH, EVERETT, WAS 98204 425‐710‐9730 1 1 2
16597 *APPLETON CAMPING CENTER 2100 N MCCARTHY, APPLETON, WI 54913 920‐757‐6112 1 1
17043 *BANKSTON MOTOR HOMES 1707 JORDON LANE, HUNTSVILLE, AL 35816 256‐509‐2680 1 1
9826 *BIG COUNTRY RV 63500 N HWY 97, BEND, OR 97701 541‐330‐2495 1 1
1503 *BISH S RV 93668 HWY 99 SOUTH, JUNCTION CITY, OR 97448 541‐998‐4285 1 1
17124 *BISHS RV REPAIR CENTER 7502 L STREET, OMAHA, NE 68127 402‐292‐1455 1 1
13885 *BLUE DOG RV 514 SELTICE WAY, POST FALLS, ID 83854 208‐773‐7878 1 1
15656 *BOBBY COMBS RV 3335 EAST MAIN S, MESA, AZ 85213 480‐696‐4417 1 1
15935 *BOBBY COMBS RV CENTER 5816 CLEVELAND BLVD, CALDWELL, ID 83607 208‐402‐6426 3 3
1046 *CAMPING WORLD 63195 JAMESON RD, BEND, OR 97703 541‐382‐7023 1 1
14321 *CAMPING WORLD INC 4811 MCINTOSH RD, DOVER, FL 33527 888‐451‐4197 2 2
14811 *CAMPING WRLD RV SLS IDA 1355 TARA ST, IDAHO FALLS, ID 83402 208‐357‐7477 1 1 2
2685 *CRESTVIEW RV SUPERSTORE 16473 N IH 35, PO BOX 612, SELMA, TX 78154 210‐651‐6300 1 1
1322 *CURTIS TRLRS 10177 SE POWELL BLVD, PORTLAND, OR 97266 503‐760‐1363 1 1 2
17665 *DADS CAMPER OUTLET 9871 US 98, SUMRALL, MS 39482 601‐590‐4225 1 1
12087 *DENNIS DILLON RV 6772 WEST TARGEE ST, BOISE, ID 83709 208‐562‐8901 1 1
11954 *DONS RV CENTER 4872 RHODE ROAD, CERES, CA 95307 209‐556‐9993 1 1 2
12907 *FARIBO RV SERVICE 18295 FARIBAULT BLVD, FARIBAULT, MN 55021 507‐334‐0404 1 1
15003 *FIFE RV & AUTO CENTER 3520 PACIFIC HWY E, FIFE, WAS 98424 253‐284‐6600 1 1
17963 *FUNTOWN ORANGE RV 7415 HWY 62 N, ORANGE, TX 77630 409‐745‐2904 1 1
17571 *GENERAL RV CENTER 187 MERTS DRIVE, ELIZABETH TOWN, PA 17022 717‐857‐2225 1 1
18168 *GLEN RABE AUTO GROUP 220 HOLIDAY DR, ARDMORE, OK 73401 580‐768‐2947 1 1
17535 *JAMN RV REPAIR 301 BEAVER CREEK DRIVE 7, AZLE, TX 76020 817‐550‐7429 1 1
12119 *LAZY DAYS RV 4777 MARKET PLACE DRIVE, JOHNSTOWN, CO 80534 970‐278‐1900 1 1
3096 *LERCH RV 70 COMMERCE DR, MILROY, PA 17063 717‐667‐1400 1 1
4023 *MARLOS RV SERVICE 467 YOLAND AVENUE, SANTA ROSE, CA 95404 707‐542‐3522 1 1
17605 *NATIONAL INDOOR RV 11280 N SOLAR CANYON WAY, SURPRISE, AZ 85379 520‐231‐2222 1 1
14131 *NEALS RV CTR 1755 NORTH STATE, OREM, UT 84057 801‐221‐1882 1 1
15569 *NORTH STAR RECREATION 3419 NORTH COUNTY RD 45, OWATONNA, MN 55060 507‐323‐4730 1 1
6276 *OLINGER TRAVEL HOMES 503‐771‐2121 1 1
5994 *OLIVERS CAMPERS, INC 6460 STATE HWY 12, NORWICH, NY 13815 607‐334‐3400 1 1
16970 *OLLIES RV 99 GEM DRIVE, WAYNESVLLE, NC 28785 828‐400‐9948 1 1
18096 *OPTIMUM RV 2764 US HWY 1, MINS, FL 32754 321‐291‐5276 1 1
10817 *PRINCESS CRAFT MFG 3101 NORTH I‐H 35, ROUND ROCK, TX 78664 512‐251‐4536 1 1
3276 *RV COUNTRY 3633 SOUTH MAPLE, FRESNO, CA 93725 559‐486‐1000 1 1
15404 *RV COUNTRY 2501 EAST MAIN ST, MESA, AZ 85213 480‐464‐9724 1 1
17796 *Rv Inspection Specialis 1465 E NEWPORT RD., LITITZ, PA 17543 484‐524‐3011 1 1
16777 *RV MASTERS 41491 EAST FLORIDA AVE, SUITE A, HEMET, CA 92544 951‐388‐2154 1 1
7528 *SEACOAST RVS INC 729 PORTLAND RD, SACO, ME 04072 207‐282‐3511 1 1
17536 *SELECT MOBILE RV REPAIR 393 E 2ND STREET, UNIT 5 BOX 70, PARACHUTE, CO 81635 970‐665‐8488 1 1
3402 *SIERRA RV CTR 962 SOUTH CANYON WAY, COLFAX, CA 95713 530‐346‐7814 2 2
12957 *SIMI RV SALES INC 168 LOS ANGELES AVE, SIMI VALLEY, CA 93065 805‐522‐1221 2 2
14877 *SMOKEY HILLS OUTSOOR 19143 US 71, PARK RAPIDS, MN 56470 218‐237‐5099 3 3
18077 *STATHAM RV REPAIR 533 COOMERCIAL DR, STATHAM, GA 30666 678‐726‐7785 1 1
2914 *TACOMA RV CTR 6300 PACIFIC HWY E, FIFE, WA 98424 253‐581‐7703 1 1
3139 *THATCHER RV SLS, INC 45 SOUTH STATE RD 59, CENTER POINT, IN 47840 812‐835‐4581 1 1
16659 *THE CAMPER FIXER 211 WATERFOWL ST, CENTREVILLE, MD 21617 443‐735‐6178 1 1
17542 *THE RV SMITH 762 CLARK PLACE, COLORADO SPRINGS, CO 80915 719‐322‐1808 1 1
8499 *THOMPSON RV INC 1201 SOUTHGATE, PENDLETON, OR 97801‐3843 3 3
13383 *TOMS CAMPERLAND 1301 WEST BROADWAY RD, MESA, AZ 85202 480‐894‐1267 2 2
14518 *TRAILER SOURCE, INC 461 TABOR ST, WHEAT RIDGE, CO 80033 303‐422‐2999 1 1
13469 *VAN CITY RV 3850 HW 3 SOUTH, KALISPLL, MT 59901 406‐755‐1915 1 1
16794 *VERSATILE LINKS RV SRV 11471 ASHVILLE HWY, INMAN, SC 29349 864‐301‐4200 1 1
16429 *VICS MOBL RV RPR 3520 SOUTH NOVA RD, PORT ORANGE, FL 32129 405‐626‐5996 1 1
2866 *WEBBS RV 1206 HAMOND ST, BANGOR, ME 04401 207‐942‐2900 1 1
18025 *WEEBS RV & MARINE 102 MAIN RD, HOLDEN, ME 04429 207‐989‐4300 1 1
12006 *WESTERN CAMPERS 8383 CAMP BOWIE WEST, FORT WORTH, TX 76116 817‐244‐3066 1 1
12599 3D SERVICES LLC 3939 S ROSS LANE, CHANUTE, KS 66720 620‐431‐2088 1 1
9880 ALASKAN CAMPERS INC 801 NW KERON ST, WINLOCK, WAS 98596 360‐748‐6494 1 1
2283 ALMADEN RV SVC & REPAIRS 494 PHELAN AVE, SAN JOSE, CA 95112 408‐289‐9442 1 1
15557 ALUMINUM TRLR CO 751 N TOMAHAWK TRAIL, CR 101, NAPPANEE, IN 46550 574‐773‐8309 140 140
15490 ALUMINUM TRLR CO 602TOMAHAWK TRAIL, NAPPANEE, MN 46550 574‐773‐2440 33 33
9098 ALUMINUM TRLR CO 306 S NAPPANEE ST, NAPPANEE, IN 46550 574‐773‐2440 28 28
10384 AMERICAN SURPLUS & MFG ‐ ICE Castle 3134 EAST HIGHWAY 7, MONTEVIDEO, MN 56265 320‐269‐5428 1744 1 1745
1597 BEILSTEIN CAMPER SALES 28248 327TH AVE, LAGRANGE, MO 63448 573‐655‐2254 1 1
16962 BRYANS MOBILE RV RPR LLC 2400 GREN RIVER LANE, DICKINSON, TX 77539 832‐994‐6816 3 3
7758 BUNK HOUSE CONVERSIONS 12105 HWY 278, BEAVERTON, AL 35544 205‐487‐5442 1 1
14773 CALIFORNIA RV SPECIALIST 200 S. CHEROKEE LANE, LODI, CA 95240 209‐263‐7040 1 1
1181 CAMPING WORLD P.O. BOX 90018, BOWLING GREEN, KY 42102 270‐781‐2718 2 2 1 5
15636 CAMPING WORLD INC 11525 SUNSHADE LN, ASHLAND, VA 23005 2 2
6317 CAMPING WORLD INC 3891 IH 35 NORTH, NEW BRAUNFELS, TX 78130 830‐608‐9886 1 1
12284 CAMPING WORLD INC 9081 DIAMOND DRIVE, N LITTLE ROCK, AR 72117 501‐219‐4420 1 1
15461 CAMPING WORLD INC 3801 CHELSEA RD W, MONTICELLO, MN 55362 763‐441‐6657 1 1
15499 CAMPING WORLD INC 34203 US 59 HWY S, POTEAU, OK 74953 1 1
15856 CAMPING WORLD RV SALES 5175 W IRLO BRONSON HWY, KISSIMMEE, FL 34746 1 1
5679 CAMP‐SITE RV 10036 VALLEY AVE, CRESCO, IA 52136 563‐547‐5100 1 1
16922 CANYON RV 315 EAST BRAHMA DR, MURRAY, UT 84107 801‐821‐1452 1 1
13522 CRUISER RV 7805 N SR 9, HOWE, IN 46746 260‐562‐3500 70 799 35 904
3528 CURTIS TRLRS WEST 21525 SOUTHWEST TV HWY, ALOHA, OR 97003 503‐649‐8528 1 2 1 4
14289 CWRVS ‐ COCOA 4700 HWY 520, COCOA, FL 32926 321‐504‐6500 1 1
15998 DESERT RV CTR 86 EAST REDWING LANE, HUACHUCA CITY, AZ 85616 520‐271‐0645 1 1 2
17979 DEVINE DRAIN CLEANING AN 37 ANGELL AVEM NORTH PROV, RI 02911 401‐525‐4824 1 1
Suburban Recall 24E‐028
Purchaser List Sorted by Name
15799 DUTCHMAN 51700 LOVEJOY DR, MIDDLEBURY, IN 46540 866‐425‐4369 131 131
16013 EVELANDS INC 507 STATE HWY 371 NW, BACKUS, MN 56435 218‐947‐4932 8 8
16012 EVELANDS INC ‐ Scamp Trailers 507 STATE HWY 371 NW, BACKUS, MN 56435 218‐947‐4932 68 68
1407 EVELANDS INC ‐ Scamp Trailers 507 MINNESOTA HWY 371, P.O. BOX 2, BACKUS, MN 56435 218‐947‐4932 12 12
15713 FOREST RIVER INC 1702 CENTURY DR, GOSHEN, IN 46528 574‐642‐3119 781 781
17044 FOREST RIVER INC 1496 GERBER ST, LIGONIER, IN 46767 574‐294‐6561 738 738
14863 FOREST RIVER INC 425 S PALM AVE, HEMET, CA 92543 951‐658‐9430 636 636
1387 FOREST RIVER INC 245 NORTHLAND DR, ELKHART, IN 46514 574‐262‐3474 621 621
1444 FOREST RIVER INC 255 S PEPPER AVE, RIALTO, CA 92376 909‐873‐3777 608 608
12258 FOREST RIVER INC 888 SE SHEIDAN RD, SHERIDAN, OR 97378 574‐642‐3119 335 335
17323 FOREST RIVER INC 1492 GERBER STM LIGONIER, IN 46767 574‐200‐6328 7 7
13465 FOREST RIVER INC 105 1/2 CR 14, MIDDLEBURY, IN 46540 574‐457‐9270 4 1 5
4453 FOREST RIVER INC 501 HAWPATCH RD, TOPEKA, IN 46571 260‐533‐5934 2 2 4
15276 FOREST RIVER INC 3603 S NAPPANEE ST, ELKHART, IN 46517 574‐296‐7700 2 1 3
10831 FOREST RIVER INC 2421 CENTURY DRM GOSHEN, IN 46528 2 2
11407 FOREST RIVER INC 8300 IMPERIAL DR, WACO, TX 76712 2 2
1447 FOREST RIVER PLT 15 58277 ST RD 19, ELKHART, IN 46517 1 1
1819 GLP CANADA 7503 35TH STREET SE, CALGARY ALBERTA T2C1V3 403‐243‐2792 19 1995 1 2015
1818 GLP CANADA 3‐2425 WYECROFT ROAD, OAKVILLE, ON L6L 6R5 905‐845‐7558 6 5 2 13
16991 HEARTLAND PLANT 14 301 E SIMONTON ST, ELKHART, IN 46514 574‐294‐6561 6 58 64
9855 HEARTLAND RV 1001 ALL PRO DR, ELKHART, IN 46514 574‐262‐5992 602 578 1180
10465 HEARTLAND RV 1001 ALL PRO DR, ELKHART, IN 46514 574‐266‐6319 1 248 1 250
11532 HEARTLAND RV 2831 DEXTER DR, ELKHART, IN 46514 574‐266‐8726 36 56 92
13014 HEARTLAND RV 1001 ALL PRO DR, ELKHART, IN 46514 574‐266‐6349 72 72
7985 HOST IND INC 20526 MURRAY RD, BEND, OR 97701 541‐330‐2328 72 72
18052 INSPIRE RVS LLC 210 S KIT AVENUE, CALWELL, ID 83605 3 3
15926 JAK STEELE MFG 12230 SD HWY 10, BROWNS VALLEY, MN 56219 605‐268‐0154 1 1
16553 JAYCO ‐ HIGHLAND RIDGE 3195 N SR 5, SHIPSHEWANNA, IN 46565 260‐768‐7771 483 483
1965 KEYSTONE AUTOMOTIVE 27150 SW KINSMAN RD, WILSONVILLE, OR 97070 503‐570‐0171 1 5 11 5 1 23
15980 KEYSTONE AUTOMOTIVE 156400 CANTU GALLEANO RANCH RD, EASTVALE, CA 91752 4 1 18 23
15023 KEYSTONE AUTOMOTIVE 9212 W HALLETT RD, SPOKANE, WA 99224 509‐960‐2638 4 14 18
13670 KEYSTONE AUTOMOTIVE 90 SHAWNEE AVE, KANSAS CITY, KS 66105 913‐371‐3249 3 13 16
14491 KEYSTONE AUTOMOTIVE 351 LAKESIDE PARKWAY, FLOWER MOUND, TX 75028 609‐335‐8579 14 14
13475 KEYSTONE AUTOMOTIVE 68 SLOCUM AVE, EXETER, PA 18643 800‐446‐7066 4 4 8
12853 KEYSTONE AUTOMOTIVE 600 HARTMAN IND CT, AUSTEL, GA 30168 770‐739‐4321 3 3
14938 KEYSTONE AUTOMOTIVE 17950 DIX TOLEDO HWY, BROWNSTOWN, MI 48193 570‐655‐4514 3 3
9619 KEYSTONE RV 3432 CORRIE DR, GOSHEN, IN 46526 20 60 1414 76 1570
5457 KEYSTONE RV CO 2425 DAVIS DR, GOSHEN, IN 46526 574‐534‐9430 1 102 103
12760 KEYSTONE RV COMPANY PO BOX 2000, GOSHEN, IN 46527‐2000 574‐535‐2100 1 1
14502 LA MESA RV CENTER 7525 W MCDOWELL ROAD, PHOENIX, AZ 85035 623‐295‐3030 1 1
1100 LAND ‘N’ SEA DIS INC 580 YANKEE DOODLE RD, SUITE 1200, EAGAN, MN 55121‐2286 651‐450‐9020 2 2 8 12
1102 LAND ‘N’ SEA DIS INC 4674 CLAY AVE SW, MI DIV, GRAND RAPIDS, MI 49548 616‐531‐5414 1 2 1 4
14997 LAND N SEA DIST INC 3131 N ANDREWS AVE, POMPANO BEACH, FL 33064 651‐203‐2325 4 9 13
15910 LAND N SEA DIST INC 3421 E NORTH AVE, SUITE 101, FRESNO, CA 93725 1 2 1 2 6
15341 LAND N SEA DIST INC 9254 PARK SOUTH VIEW, SUITE 450, HOUSTON, TX 77051 651‐203‐2325 1 3 4
14641 LAND N SEA DISTRIBUTING 5 ENTERPRISE DR, OLD LYME, CT 06371 10 14 7 17 48
1700 LAURELHURST DIST INC 8904 NE ALDERWOOD RD., PORTLAND, OR 97220 503‐236‐2679 3 2 5
3462 LEACH CMPR SLS OF 2727 CORNHUSKER HWY, LINCOLN, NE 68504 402‐466‐8581 1 1
14418 MASTER PRO RV SRVS LLC 2880 DAVID WALKER DR, EUSTIS, FL 32726 800‐694‐0218 1 1
10854 MICHAEL PICCO 904 GATES ST, RED BAY, AL 35582 256‐356‐0261 14 14
16524 NEWMAR CORP 1747 CHEYENNE ST BLD 7, NAPPANEE, IN 46550 574‐773‐3535 4 36 40
14600 NORTHERN SALES & MFG LLC 2620 STATE 371 W, PINE RIVER, MN 56474 218‐587‐5400 40 40
1960 NORTHERN WHLSE SPLY INC 6800 OTTER LAKE RD, LINO LAKES, MN 55038 651‐407‐1463 1 11 12
13797 OUTBACK CUSTOMS LLC 8333 SOUTH WEST 29TH, OKLAHOMA CITY, OK 73179 405‐745‐6666 1 1
17147 OUTDOORS RV 62582 PIERCE RD, LA GRANDE, OR 97850 541‐624‐5500 48 48
13071 OUTDOORS RV MFG 62582 PIERCE RD, LA GRANDE, OR 97850 541‐624‐5500 104 788 92 984
3984 OUTLAW CONVERSIONS 1000 AIRPORT ROAD, STEPHENVILLE, TX 76401 254‐968‐5733 1 1
9391 PONY HILLS CONVERSIONS 2506 DOUGLAS DAN RD, SEVIERVILLE, TN 37876 865‐908‐9384 9 9
14731 RV COUNTRY SPARKS 44 TUNKHANNOCK AVE, EXETER, PA 18642 800‐521‐9999 1 1
15325 RV TRAVEL WORLD 0245 W 750 N, HOWE, IN 46746 260‐562‐3500 2 2
13267 SHELBURNE RV (STORE) 1727 SPRING PLACE RD SE, CLEVELAND, TN 37311 423‐479‐3627 1 1
1918 SPACE CRAFT MFG INC 28115 WEST HWY 40, PO BOX 946, CONCORDIA, MO 64020 660‐463‐7520 1 1
1013 SUBURBAN SAMPLE ACCOUNT 1 1 2 1 2 1 8
2654 THOR ‐ KEYSTONE 2860 HACKBERRY DR, GOSHEN, IN 46526 574‐535‐2156 3890 168 4058
15287 THOR HEARTLAND 900 E KARCHER, NAMPA, ID 83687 574‐266‐3961 1299 274 1573
15061 THOR HEARTLAND RV 900 E KARCHER, NAMPA, ID 83687 574‐266‐3758 1312 649 1961
15759 THOR INC ‐ Cruiser RV 0290 W 750 N, HOWE, IN 46746 888‐540‐4024 1108 1108
15735 THOR INC ‐ Cruiser RV 0290 W 750 N, HOWE, IN 46746 888‐540‐4024 812 812
15647 THOR INC ‐ Heartland 10758 CR2, MIDDLEBURY, IN 46540 888‐540‐4024 600 869 1469
14185 THOR INC ‐ Heartland 656 N DELAWARE ST, NAPPANEE, IN 46550 574‐773‐5353 1337 1337
12052 THOR INC ‐ Heartland 1140 ALL PRO DR, ELKHART, IN 46514 824 1 825
14369 THOR INC ‐ Heartland 2912 DEXTER DR, ELKHART, IN 46514 574‐262‐5992 21 19 4 88 3 135
16831 THOR INC ‐ Heartland RV 2929 GATEWAY DR, ELKHART, IN 46514 888‐540‐4024 4 4
11797 THOR INC ‐ Highland Ridge 3195 N ST 5 PLT 1 DR 1, SHIPSHEWANA, IN 46565 574‐825‐5861 328 328
7738 THOR INC ‐ Jayco 100 BONTRAGER DR, MIDDLEBURY, IN 46540 7 7
2806 THOR INC ‐ Keystone 3313 CORRIE DR, GOSHEN, IN 46526 574‐535‐1470 2920 2920
16851 THOR INC ‐ Starcraft 1200 N DETROIT ST, LAGRANCE, IN 46761 744 744
15284 THOR INC‐HEARTLAND RV IN 2929 GATEWAY DR, ELKHART, IN 46514 574‐266‐0610 110 110
9568 THOR INC‐KEYSTONE RV CO 2478 DAVIS DR, GOSHEN, IN 46526 30 30
2310 TIFFIN MOTORHOMES INC 105 2ND ST NW, RED BAY, AL 33582 256‐356‐8661 201 201
15106 WINNEBAGO GRAND DESIGN 5200 HOFFMAN, ELKHART, IN 46516 574‐825‐9679 4 4
2423 WINNEBAGO IND INC 605 W CRYSTAL LAKE RD, FOREST CITY, IA 50436‐0152 641‐585‐3535 136 94 204 434
8738 WINNEBAGO IND INC 1301 STAHLEY DR, NAPPANEE, IN 46550‐0030 3 2 5
14509 WINNEBAGO INDUSTRIES, IN 201 14TH ST, MIDDLEBURY, IN 46540 574‐825‐5250 70 11987 1531 13588
14510 WINNEBAGO INDUSTRIES, IN PO BOX 470, FOREST CITY, IA 50436 641‐585‐3535 50 50
50 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 50
**************************************************************************************************************
Suburban Recall 24E‐XXX
Stock and Model Number Listing
Stock Number Model Number
3532 SCSB1S6REB
3593 SCSB1S6REB
3599 SRSSQB1B6RAG4EB
3602 SCNB3B6REB
3603 SCNB3S4REC
3629 SRNSQB3B4RAG2EC
3630 SRNLQB3B4RAG2EC
3632 SCSB3S2QEC
3635 SRNSQB3S6RAG4EC
3636 SRNLQB3S6RAG4EC
3665 SRNLQB3S4RAG4SC
3685 SRSLQB3S6RAG5SK
3686 SRNLQB3S6RAG5SK
3702 SRSPQB3B6RAG5SC
3704 SRSPQB3S4RAG5SC
3801 SANSQB3B4RAG2EC
3802 SANSQB3S6RAG4EC
3803 SANLQB3B4RAG2EC
3804 SANLQB3S6RAG4EC
**************************************************************************************************************
Suburban Recall 24E‐028
Purchaser List Sorted by Quantity
Sold To Ship To Address Phone # 3532 3593 3599 3602 3603 3629 3630 3632 3635 3636 3665 3685 3686 3702 3704 3801 3802 3803 3804 Totals
3532 3593 3599 3602 3603 3629 3630 3632 3635 3636 3665 3685 3686 3702 3704 3801 3802 3803 3804 0
14509 WINNEBAGO INDUSTRIES, IN 201 14TH ST, MIDDLEBURY, IN 46540 574‐825‐5250 70 11987 1531 13588
2654 THOR ‐ KEYSTONE 2860 HACKBERRY DR, GOSHEN, IN 46526 574‐535‐2156 3890 168 4058
2806 THOR INC ‐ Keystone 3313 CORRIE DR, GOSHEN, IN 46526 574‐535‐1470 2920 2920
1819 GLP CANADA 7503 35TH STREET SE, CALGARY ALBERTA T2C1V3 403‐243‐2792 19 1995 1 2015
15061 THOR HEARTLAND RV 900 E KARCHER, NAMPA, ID 83687 574‐266‐3758 1312 649 1961
10384 AMERICAN SURPLUS & MFG ‐ ICE Castle 3134 EAST HIGHWAY 7, MONTEVIDEO, MN 56265 320‐269‐5428 1744 1 1745
15287 THOR HEARTLAND 900 E KARCHER, NAMPA, ID 83687 574‐266‐3961 1299 274 1573
9619 KEYSTONE RV 3432 CORRIE DR, GOSHEN, IN 46526 20 60 1414 76 1570
15647 THOR INC ‐ Heartland 10758 CR2, MIDDLEBURY, IN 46540 888‐540‐4024 600 869 1469
14185 THOR INC ‐ Heartland 656 N DELAWARE ST, NAPPANEE, IN 46550 574‐773‐5353 1337 1337
9855 HEARTLAND RV 1001 ALL PRO DR, ELKHART, IN 46514 574‐262‐5992 602 578 1180
15759 THOR INC ‐ Cruiser RV 0290 W 750 N, HOWE, IN 46746 888‐540‐4024 1108 1108
13071 OUTDOORS RV MFG 62582 PIERCE RD, LA GRANDE, OR 97850 541‐624‐5500 104 788 92 984
13522 CRUISER RV 7805 N SR 9, HOWE, IN 46746 260‐562‐3500 70 799 35 904
12052 THOR INC ‐ Heartland 1140 ALL PRO DR, ELKHART, IN 46514 824 1 825
15735 THOR INC ‐ Cruiser RV 0290 W 750 N, HOWE, IN 46746 888‐540‐4024 812 812
15713 FOREST RIVER INC 1702 CENTURY DR, GOSHEN, IN 46528 574‐642‐3119 781 781
16851 THOR INC ‐ Starcraft 1200 N DETROIT ST, LAGRANCE, IN 46761 744 744
17044 FOREST RIVER INC 1496 GERBER ST, LIGONIER, IN 46767 574‐294‐6561 738 738
14863 FOREST RIVER INC 425 S PALM AVE, HEMET, CA 92543 951‐658‐9430 636 636
1387 FOREST RIVER INC 245 NORTHLAND DR, ELKHART, IN 46514 574‐262‐3474 621 621
1444 FOREST RIVER INC 255 S PEPPER AVE, RIALTO, CA 92376 909‐873‐3777 608 608
16553 JAYCO ‐ HIGHLAND RIDGE 3195 N SR 5, SHIPSHEWANNA, IN 46565 260‐768‐7771 483 483
2423 WINNEBAGO IND INC 605 W CRYSTAL LAKE RD, FOREST CITY, IA 50436‐0152 641‐585‐3535 136 94 204 434
12258 FOREST RIVER INC 888 SE SHEIDAN RD, SHERIDAN, OR 97378 574‐642‐3119 335 335
11797 THOR INC ‐ Highland Ridge 3195 N ST 5 PLT 1 DR 1, SHIPSHEWANA, IN 46565 574‐825‐5861 328 328
10465 HEARTLAND RV 1001 ALL PRO DR, ELKHART, IN 46514 574‐266‐6319 1 248 1 250
2310 TIFFIN MOTORHOMES INC 105 2ND ST NW, RED BAY, AL 33582 256‐356‐8661 201 201
15557 ALUMINUM TRLR CO 751 N TOMAHAWK TRAIL, CR 101, NAPPANEE, IN 46550 574‐773‐8309 140 140
14369 THOR INC ‐ Heartland 2912 DEXTER DR, ELKHART, IN 46514 574‐262‐5992 21 19 4 88 3 135
15799 DUTCHMAN 51700 LOVEJOY DR, MIDDLEBURY, IN 46540 866‐425‐4369 131 131
15284 THOR INC‐HEARTLAND RV IN 2929 GATEWAY DR, ELKHART, IN 46514 574‐266‐0610 110 110
5457 KEYSTONE RV CO 2425 DAVIS DR, GOSHEN, IN 46526 574‐534‐9430 1 102 103
11532 HEARTLAND RV 2831 DEXTER DR, ELKHART, IN 46514 574‐266‐8726 36 56 92
13014 HEARTLAND RV 1001 ALL PRO DR, ELKHART, IN 46514 574‐266‐6349 72 72
7985 HOST IND INC 20526 MURRAY RD, BEND, OR 97701 541‐330‐2328 72 72
16012 EVELANDS INC ‐ Scamp Trailers 507 STATE HWY 371 NW, BACKUS, MN 56435 218‐947‐4932 68 68
16991 HEARTLAND PLANT 14 301 E SIMONTON ST, ELKHART, IN 46514 574‐294‐6561 6 58 64
14510 WINNEBAGO INDUSTRIES, IN PO BOX 470, FOREST CITY, IA 50436 641‐585‐3535 50 50
14641 LAND N SEA DISTRIBUTING 5 ENTERPRISE DR, OLD LYME, CT 06371 10 14 7 17 48
17147 OUTDOORS RV 62582 PIERCE RD, LA GRANDE, OR 97850 541‐624‐5500 48 48
16524 NEWMAR CORP 1747 CHEYENNE ST BLD 7, NAPPANEE, IN 46550 574‐773‐3535 4 36 40
14600 NORTHERN SALES & MFG LLC 2620 STATE 371 W, PINE RIVER, MN 56474 218‐587‐5400 40 40
15490 ALUMINUM TRLR CO 602TOMAHAWK TRAIL, NAPPANEE, MN 46550 574‐773‐2440 33 33
9568 THOR INC‐KEYSTONE RV CO 2478 DAVIS DR, GOSHEN, IN 46526 30 30
9098 ALUMINUM TRLR CO 306 S NAPPANEE ST, NAPPANEE, IN 46550 574‐773‐2440 28 28
1965 KEYSTONE AUTOMOTIVE 27150 SW KINSMAN RD, WILSONVILLE, OR 97070 503‐570‐0171 1 5 11 5 1 23
15980 KEYSTONE AUTOMOTIVE 156400 CANTU GALLEANO RANCH RD, EASTVALE, CA 91752 4 1 18 23
15023 KEYSTONE AUTOMOTIVE 9212 W HALLETT RD, SPOKANE, WA 99224 509‐960‐2638 4 14 18
13670 KEYSTONE AUTOMOTIVE 90 SHAWNEE AVE, KANSAS CITY, KS 66105 913‐371‐3249 3 13 16
14491 KEYSTONE AUTOMOTIVE 351 LAKESIDE PARKWAY, FLOWER MOUND, TX 75028 609‐335‐8579 14 14
10854 MICHAEL PICCO 904 GATES ST, RED BAY, AL 35582 256‐356‐0261 14 14
1818 GLP CANADA 3‐2425 WYECROFT ROAD, OAKVILLE, ON L6L 6R5 905‐845‐7558 6 5 2 13
14997 LAND N SEA DIST INC 3131 N ANDREWS AVE, POMPANO BEACH, FL 33064 651‐203‐2325 4 9 13
1407 EVELANDS INC ‐ Scamp Trailers 507 MINNESOTA HWY 371, P.O. BOX 2, BACKUS, MN 56435 218‐947‐4932 12 12
1100 LAND ‘N’ SEA DIS INC 580 YANKEE DOODLE RD, SUITE 1200, EAGAN, MN 55121‐2286 651‐450‐9020 2 2 8 12
1960 NORTHERN WHLSE SPLY INC 6800 OTTER LAKE RD, LINO LAKES, MN 55038 651‐407‐1463 1 11 12
9391 PONY HILLS CONVERSIONS 2506 DOUGLAS DAN RD, SEVIERVILLE, TN 37876 865‐908‐9384 9 9
16013 EVELANDS INC 507 STATE HWY 371 NW, BACKUS, MN 56435 218‐947‐4932 8 8
13475 KEYSTONE AUTOMOTIVE 68 SLOCUM AVE, EXETER, PA 18643 800‐446‐7066 4 4 8
1013 SUBURBAN SAMPLE ACCOUNT 1 1 2 1 2 1 8
17323 FOREST RIVER INC 1492 GERBER STM LIGONIER, IN 46767 574‐200‐6328 7 7
7738 THOR INC ‐ Jayco 100 BONTRAGER DR, MIDDLEBURY, IN 46540 7 7
15910 LAND N SEA DIST INC 3421 E NORTH AVE, SUITE 101, FRESNO, CA 93725 1 2 1 2 6
5680 *APACHE CAMPING CTR 11021 SE 82ND AVE, HAPPY VALLEY, OR 97086 503‐659‐1070 1 3 1 5
1181 CAMPING WORLD P.O. BOX 90018, BOWLING GREEN, KY 42102 270‐781‐2718 2 2 1 5
13465 FOREST RIVER INC 105 1/2 CR 14, MIDDLEBURY, IN 46540 574‐457‐9270 4 1 5
1700 LAURELHURST DIST INC 8904 NE ALDERWOOD RD., PORTLAND, OR 97220 503‐236‐2679 3 2 5
8738 WINNEBAGO IND INC 1301 STAHLEY DR, NAPPANEE, IN 46550‐0030 3 2 5
3528 CURTIS TRLRS WEST 21525 SOUTHWEST TV HWY, ALOHA, OR 97003 503‐649‐8528 1 2 1 4
4453 FOREST RIVER INC 501 HAWPATCH RD, TOPEKA, IN 46571 260‐533‐5934 2 2 4
1102 LAND ‘N’ SEA DIS INC 4674 CLAY AVE SW, MI DIV, GRAND RAPIDS, MI 49548 616‐531‐5414 1 2 1 4
15341 LAND N SEA DIST INC 9254 PARK SOUTH VIEW, SUITE 450, HOUSTON, TX 77051 651‐203‐2325 1 3 4
16831 THOR INC ‐ Heartland RV 2929 GATEWAY DR, ELKHART, IN 46514 888‐540‐4024 4 4
15106 WINNEBAGO GRAND DESIGN 5200 HOFFMAN, ELKHART, IN 46516 574‐825‐9679 4 4
2905 *APACHE CAMPING CTR 9402 PACIFIC AVE, TACOMA WA, 98444 253‐535‐6522 2 1 3
15571 *APACHE CAMPING CTR 19520 VIKING AVE, POULSBO, WA 98370 360‐626‐1324 1 2 3
15935 *BOBBY COMBS RV CENTER 5816 CLEVELAND BLVD, CALDWELL, ID 83607 208‐402‐6426 3 3
14877 *SMOKEY HILLS OUTSOOR 19143 US 71, PARK RAPIDS, MN 56470 218‐237‐5099 3 3
8499 *THOMPSON RV INC 1201 SOUTHGATE, PENDLETON, OR 97801‐3843 3 3
16962 BRYANS MOBILE RV RPR LLC 2400 GREN RIVER LANE, DICKINSON, TX 77539 832‐994‐6816 3 3
15276 FOREST RIVER INC 3603 S NAPPANEE ST, ELKHART, IN 46517 574‐296‐7700 2 1 3
18052 INSPIRE RVS LLC 210 S KIT AVENUE, CALWELL, ID 83605 3 3
12853 KEYSTONE AUTOMOTIVE 600 HARTMAN IND CT, AUSTEL, GA 30168 770‐739‐4321 3 3
14938 KEYSTONE AUTOMOTIVE 17950 DIX TOLEDO HWY, BROWNSTOWN, MI 48193 570‐655‐4514 3 3
3463 *APACHE CAMPING CTR 12517 HWY 99 SOUTH, EVERETT, WAS 98204 425‐710‐9730 1 1 2
14321 *CAMPING WORLD INC 4811 MCINTOSH RD, DOVER, FL 33527 888‐451‐4197 2 2
Suburban Recall 24E‐028
Purchaser List Sorted by Quantity
14811 *CAMPING WRLD RV SLS IDA 1355 TARA ST, IDAHO FALLS, ID 83402 208‐357‐7477 1 1 2
1322 *CURTIS TRLRS 10177 SE POWELL BLVD, PORTLAND, OR 97266 503‐760‐1363 1 1 2
11954 *DONS RV CENTER 4872 RHODE ROAD, CERES, CA 95307 209‐556‐9993 1 1 2
3402 *SIERRA RV CTR 962 SOUTH CANYON WAY, COLFAX, CA 95713 530‐346‐7814 2 2
12957 *SIMI RV SALES INC 168 LOS ANGELES AVE, SIMI VALLEY, CA 93065 805‐522‐1221 2 2
13383 *TOMS CAMPERLAND 1301 WEST BROADWAY RD, MESA, AZ 85202 480‐894‐1267 2 2
15636 CAMPING WORLD INC 11525 SUNSHADE LN, ASHLAND, VA 23005 2 2
15998 DESERT RV CTR 86 EAST REDWING LANE, HUACHUCA CITY, AZ 85616 520‐271‐0645 1 1 2
10831 FOREST RIVER INC 2421 CENTURY DRM GOSHEN, IN 46528 2 2
11407 FOREST RIVER INC 8300 IMPERIAL DR, WACO, TX 76712 2 2
15325 RV TRAVEL WORLD 0245 W 750 N, HOWE, IN 46746 260‐562‐3500 2 2
18100 * ACCURATE MOBILE RV 8915 SW GRAVENSTEIN LN, TIGARD, OR 97224 503‐766‐9195 1 1
14487 *ACCURATE MOBILE RV 606 SE MILL PLAIN BLVD, SUITE C8, VANCOUVER, WAS 98684 360‐604‐5835 1 1
17350 *ANDERSON MOBILE RV REPA 3009 ELDORA LANE, MISSOULA, MT 59803 406‐493‐4153 1 1
16597 *APPLETON CAMPING CENTER 2100 N MCCARTHY, APPLETON, WI 54913 920‐757‐6112 1 1
17043 *BANKSTON MOTOR HOMES 1707 JORDON LANE, HUNTSVILLE, AL 35816 256‐509‐2680 1 1
9826 *BIG COUNTRY RV 63500 N HWY 97, BEND, OR 97701 541‐330‐2495 1 1
1503 *BISH S RV 93668 HWY 99 SOUTH, JUNCTION CITY, OR 97448 541‐998‐4285 1 1
17124 *BISHS RV REPAIR CENTER 7502 L STREET, OMAHA, NE 68127 402‐292‐1455 1 1
13885 *BLUE DOG RV 514 SELTICE WAY, POST FALLS, ID 83854 208‐773‐7878 1 1
15656 *BOBBY COMBS RV 3335 EAST MAIN S, MESA, AZ 85213 480‐696‐4417 1 1
1046 *CAMPING WORLD 63195 JAMESON RD, BEND, OR 97703 541‐382‐7023 1 1
2685 *CRESTVIEW RV SUPERSTORE 16473 N IH 35, PO BOX 612, SELMA, TX 78154 210‐651‐6300 1 1
17665 *DADS CAMPER OUTLET 9871 US 98, SUMRALL, MS 39482 601‐590‐4225 1 1
12087 *DENNIS DILLON RV 6772 WEST TARGEE ST, BOISE, ID 83709 208‐562‐8901 1 1
12907 *FARIBO RV SERVICE 18295 FARIBAULT BLVD, FARIBAULT, MN 55021 507‐334‐0404 1 1
15003 *FIFE RV & AUTO CENTER 3520 PACIFIC HWY E, FIFE, WAS 98424 253‐284‐6600 1 1
17963 *FUNTOWN ORANGE RV 7415 HWY 62 N, ORANGE, TX 77630 409‐745‐2904 1 1
17571 *GENERAL RV CENTER 187 MERTS DRIVE, ELIZABETH TOWN, PA 17022 717‐857‐2225 1 1
18168 *GLEN RABE AUTO GROUP 220 HOLIDAY DR, ARDMORE, OK 73401 580‐768‐2947 1 1
17535 *JAMN RV REPAIR 301 BEAVER CREEK DRIVE 7, AZLE, TX 76020 817‐550‐7429 1 1
12119 *LAZY DAYS RV 4777 MARKET PLACE DRIVE, JOHNSTOWN, CO 80534 970‐278‐1900 1 1
3096 *LERCH RV 70 COMMERCE DR, MILROY, PA 17063 717‐667‐1400 1 1
4023 *MARLOS RV SERVICE 467 YOLAND AVENUE, SANTA ROSE, CA 95404 707‐542‐3522 1 1
17605 *NATIONAL INDOOR RV 11280 N SOLAR CANYON WAY, SURPRISE, AZ 85379 520‐231‐2222 1 1
14131 *NEALS RV CTR 1755 NORTH STATE, OREM, UT 84057 801‐221‐1882 1 1
15569 *NORTH STAR RECREATION 3419 NORTH COUNTY RD 45, OWATONNA, MN 55060 507‐323‐4730 1 1
6276 *OLINGER TRAVEL HOMES 503‐771‐2121 1 1
5994 *OLIVERS CAMPERS, INC 6460 STATE HWY 12, NORWICH, NY 13815 607‐334‐3400 1 1
16970 *OLLIES RV 99 GEM DRIVE, WAYNESVLLE, NC 28785 828‐400‐9948 1 1
18096 *OPTIMUM RV 2764 US HWY 1, MINS, FL 32754 321‐291‐5276 1 1
10817 *PRINCESS CRAFT MFG 3101 NORTH I‐H 35, ROUND ROCK, TX 78664 512‐251‐4536 1 1
3276 *RV COUNTRY 3633 SOUTH MAPLE, FRESNO, CA 93725 559‐486‐1000 1 1
15404 *RV COUNTRY 2501 EAST MAIN ST, MESA, AZ 85213 480‐464‐9724 1 1
17796 *Rv Inspection Specialis 1465 E NEWPORT RD., LITITZ, PA 17543 484‐524‐3011 1 1
16777 *RV MASTERS 41491 EAST FLORIDA AVE, SUITE A, HEMET, CA 92544 951‐388‐2154 1 1
7528 *SEACOAST RVS INC 729 PORTLAND RD, SACO, ME 04072 207‐282‐3511 1 1
17536 *SELECT MOBILE RV REPAIR 393 E 2ND STREET, UNIT 5 BOX 70, PARACHUTE, CO 81635 970‐665‐8488 1 1
18077 *STATHAM RV REPAIR 533 COOMERCIAL DR, STATHAM, GA 30666 678‐726‐7785 1 1
2914 *TACOMA RV CTR 6300 PACIFIC HWY E, FIFE, WA 98424 253‐581‐7703 1 1
3139 *THATCHER RV SLS, INC 45 SOUTH STATE RD 59, CENTER POINT, IN 47840 812‐835‐4581 1 1
16659 *THE CAMPER FIXER 211 WATERFOWL ST, CENTREVILLE, MD 21617 443‐735‐6178 1 1
17542 *THE RV SMITH 762 CLARK PLACE, COLORADO SPRINGS, CO 80915 719‐322‐1808 1 1
14518 *TRAILER SOURCE, INC 461 TABOR ST, WHEAT RIDGE, CO 80033 303‐422‐2999 1 1
13469 *VAN CITY RV 3850 HW 3 SOUTH, KALISPLL, MT 59901 406‐755‐1915 1 1
16794 *VERSATILE LINKS RV SRV 11471 ASHVILLE HWY, INMAN, SC 29349 864‐301‐4200 1 1
16429 *VICS MOBL RV RPR 3520 SOUTH NOVA RD, PORT ORANGE, FL 32129 405‐626‐5996 1 1
2866 *WEBBS RV 1206 HAMOND ST, BANGOR, ME 04401 207‐942‐2900 1 1
18025 *WEEBS RV & MARINE 102 MAIN RD, HOLDEN, ME 04429 207‐989‐4300 1 1
12006 *WESTERN CAMPERS 8383 CAMP BOWIE WEST, FORT WORTH, TX 76116 817‐244‐3066 1 1
12599 3D SERVICES LLC 3939 S ROSS LANE, CHANUTE, KS 66720 620‐431‐2088 1 1
9880 ALASKAN CAMPERS INC 801 NW KERON ST, WINLOCK, WAS 98596 360‐748‐6494 1 1
2283 ALMADEN RV SVC & REPAIRS 494 PHELAN AVE, SAN JOSE, CA 95112 408‐289‐9442 1 1
1597 BEILSTEIN CAMPER SALES 28248 327TH AVE, LAGRANGE, MO 63448 573‐655‐2254 1 1
7758 BUNK HOUSE CONVERSIONS 12105 HWY 278, BEAVERTON, AL 35544 205‐487‐5442 1 1
14773 CALIFORNIA RV SPECIALIST 200 S. CHEROKEE LANE, LODI, CA 95240 209‐263‐7040 1 1
6317 CAMPING WORLD INC 3891 IH 35 NORTH, NEW BRAUNFELS, TX 78130 830‐608‐9886 1 1
12284 CAMPING WORLD INC 9081 DIAMOND DRIVE, N LITTLE ROCK, AR 72117 501‐219‐4420 1 1
15461 CAMPING WORLD INC 3801 CHELSEA RD W, MONTICELLO, MN 55362 763‐441‐6657 1 1
15499 CAMPING WORLD INC 34203 US 59 HWY S, POTEAU, OK 74953 1 1
15856 CAMPING WORLD RV SALES 5175 W IRLO BRONSON HWY, KISSIMMEE, FL 34746 1 1
5679 CAMP‐SITE RV 10036 VALLEY AVE, CRESCO, IA 52136 563‐547‐5100 1 1
16922 CANYON RV 315 EAST BRAHMA DR, MURRAY, UT 84107 801‐821‐1452 1 1
14289 CWRVS ‐ COCOA 4700 HWY 520, COCOA, FL 32926 321‐504‐6500 1 1
17979 DEVINE DRAIN CLEANING AN 37 ANGELL AVEM NORTH PROV, RI 02911 401‐525‐4824 1 1
1447 FOREST RIVER PLT 15 58277 ST RD 19, ELKHART, IN 46517 1 1
15926 JAK STEELE MFG 12230 SD HWY 10, BROWNS VALLEY, MN 56219 605‐268‐0154 1 1
12760 KEYSTONE RV COMPANY PO BOX 2000, GOSHEN, IN 46527‐2000 574‐535‐2100 1 1
14502 LA MESA RV CENTER 7525 W MCDOWELL ROAD, PHOENIX, AZ 85035 623‐295‐3030 1 1
3462 LEACH CMPR SLS OF 2727 CORNHUSKER HWY, LINCOLN, NE 68504 402‐466‐8581 1 1
14418 MASTER PRO RV SRVS LLC 2880 DAVID WALKER DR, EUSTIS, FL 32726 800‐694‐0218 1 1
13797 OUTBACK CUSTOMS LLC 8333 SOUTH WEST 29TH, OKLAHOMA CITY, OK 73179 405‐745‐6666 1 1
3984 OUTLAW CONVERSIONS 1000 AIRPORT ROAD, STEPHENVILLE, TX 76401 254‐968‐5733 1 1
14731 RV COUNTRY SPARKS 44 TUNKHANNOCK AVE, EXETER, PA 18642 800‐521‐9999 1 1
13267 SHELBURNE RV (STORE) 1727 SPRING PLACE RD SE, CLEVELAND, TN 37311 423‐479‐3627 1 1
1918 SPACE CRAFT MFG INC 28115 WEST HWY 40, PO BOX 946, CONCORDIA, MO 64020 660‐463‐7520 1 1
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24E-028
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Suburban Manufacturing CO APR 04, 2024 NHTSA Recall No. : 24E-028 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Suburban Manufacturing CO Address : 676 Broadway
Dayton TN 37321
Company phone : 866-645-0658
Population :
Number of potentially involved : 45,915 Estimated percentage with defect : 100 %
Equipment Information : Brand / Trade 1 :
Model : Suburban Manufacturing
Slide in Range Models that contain LED Backlighted Knobs Part No. : Various Models Size : NR Function : NR
Descriptive Information : The Recall population encompasses all the ranges made with the defective red LED Backlit knobs. Ranges not involved either have no LED backlighting or have Blue LED Backlights.
Production Dates : APR 06, 2021 – MAR 05, 2024
Description of Defect :
Description of the Defect : The LED backlight printed circuit boards (PCB) are not fully coated. The lack of conformal coating in the connection passages between the layers of the PCB can allow liquid from the cooktop surface to accumulate which could result in a short circuit resulting in the failure of the PCB.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the PCB fails, it can be come overheated and the polyethylene cover of the lights can melt and possibly ignite causing a fire.
Description of the Cause : The PCBs did not have the correct amount of conformal coating to properly seal the circuit board from contamination. Identification of Any Warning
that can Occur : The LED backlights of the cooktop knobs can remain on even when they are in the off position. The LED backlights can come on and stay illuminated at
ndom. Part 573 Safety Recall Report 24E-028 Page 2 Involved Components : Component Name : LED Lighting Board
Component Description : Printed Circuit Board with Mounted LED Lights Component Part Number : 233583, 233584, 233592, 233593 Supplier Identification : Component Manufacturer
Name : ZFan Technologies Inc Address : 11910 Oak Creek Parkway
Huntley Illinois 60142
Country : United States Chronology :
See attached document. Attached to recall record 04/04/24. Description of Remedy :
Description of Remedy Program : The remedy for the defect will be to disconnect and cut the circuit
powering all of the LED backlights and properly terminate all of the wiring. The remedy will be done at no cost to the owner. With proper documentation, Suburban will reimburse owners per their general reimbursement policy. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedied range will have all of the LED backlight wiring disconnected and cut. The wiring will be properly terminated.
The lights were removed from production starting March 6, 2024. Recall Schedule :
Description of Recall Schedule : As an vehicle equipment supplier, Suburban will notify the purchasers of
this product by letter when approved by NHTSA. Planned Dealer Notification Date : MAY 17, 2024 – MAY 17, 2024
Planned Owner Notification Date : MAY 17, 2024 – MAY 17, 2024 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-028
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24E-028
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Suburban Manufacturing CO APR 02, 2024 NHTSA Recall No. : 24E-028 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Suburban Manufacturing CO Address : 676 Broadway
Dayton TN 37321
Company phone : 866-645-0658
Population :
Number of potentially involved : 39,003 Estimated percentage with defect : 100 %
Equipment Information : Brand / Trade 1 :
Model : Suburban Manufacturing
Slide in Range Models that contain LED Backlighted Knobs Part No. : Various Models Size : NR Function : NR
Descriptive Information : The Recall population encompasses all the ranges made with the defective red LED Backlit knobs. Ranges not involved either have no LED backlighting or have Blue LED Backlights.
Production Dates : APR 06, 2021 – MAR 05, 2024
Description of Defect :
Description of the Defect : The LED backlight printed circuit boards (PCB) are not fully coated. The lack of conformal coating in the connection passages between the layers of the PCB can allow liquid from the cooktop surface to accumulate which could result in a short circuit resulting in the failure of the PCB.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the PCB fails, it can be come overheated and the polyethylene cover of the lights can melt and possibly ignite causing a fire.
Description of the Cause : The PCBs did not have the correct amount of conformal coating to properly seal the circuit board from contamination. Identification of Any Warning
that can Occur : The LED backlights of the cooktop knobs can remain on even when they are in the off position. The LED backlights can come on and stay illuminated at
ndom. Part 573 Safety Recall Report 24E-028 Page 2 Involved Components : Component Name : LED Lighting Board
Component Description : Printed Circuit Board with Mounted LED Lights Component Part Number : 233583, 233584, 233592, 233593 Supplier Identification : Component Manufacturer
Name : ZFan Technologies Inc Address : 11910 Oak Creek Parkway
Huntley Illinois 60142
Country : United States Chronology :
See attached document. – To be supplied Description of Remedy :
Description of Remedy Program : The remedy for the defect will be to disconnect and cut the circuit
powering all of the LED backlights and properly terminate all of the wiring. The remedy will be done at no cost to the owner. With proper documentation, Suburban will reimburse owners per their general reimbursement policy. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedied range will have all of the LED backlight wiring disconnected and cut. The wiring will be properly terminated.
The lights were removed from production starting March 6, 2024. Recall Schedule :
Description of Recall Schedule : As an vehicle equipment supplier, Suburban will notify the purchasers of
this product by letter when approved by NHTSA. Planned Dealer Notification Date : MAY 17, 2024 – MAY 17, 2024
Planned Owner Notification Date : MAY 17, 2024 – MAY 17, 2024 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-028
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24E-028
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Suburban Manufacturing CO APR 03, 2024 NHTSA Recall No. : 24E-028 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Suburban Manufacturing CO Address : 676 Broadway
Dayton TN 37321
Company phone : 866-645-0658
Population :
Number of potentially involved : 45,915 Estimated percentage with defect : 100 %
Equipment Information : Brand / Trade 1 :
Model : Suburban Manufacturing
Slide in Range Models that contain LED Backlighted Knobs Part No. : Various Models Size : NR Function : NR
Descriptive Information : The Recall population encompasses all the ranges made with the defective red LED Backlit knobs. Ranges not involved either have no LED backlighting or have Blue LED Backlights.
Production Dates : APR 06, 2021 – MAR 05, 2024
Description of Defect :
Description of the Defect : The LED backlight printed circuit boards (PCB) are not fully coated. The lack of conformal coating in the connection passages between the layers of the PCB can allow liquid from the cooktop surface to accumulate which could result in a short circuit resulting in the failure of the PCB.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the PCB fails, it can be come overheated and the polyethylene cover of the lights can melt and possibly ignite causing a fire.
Description of the Cause : The PCBs did not have the correct amount of conformal coating to properly seal the circuit board from contamination. Identification of Any Warning
that can Occur : The LED backlights of the cooktop knobs can remain on even when they are in the off position. The LED backlights can come on and stay illuminated at
ndom. Part 573 Safety Recall Report 24E-028 Page 2 Involved Components : Component Name : LED Lighting Board
Component Description : Printed Circuit Board with Mounted LED Lights Component Part Number : 233583, 233584, 233592, 233593 Supplier Identification : Component Manufacturer
Name : ZFan Technologies Inc Address : 11910 Oak Creek Parkway
Huntley Illinois 60142
Country : United States Chronology :
See attached document. – To be supplied Description of Remedy :
Description of Remedy Program : The remedy for the defect will be to disconnect and cut the circuit
powering all of the LED backlights and properly terminate all of the wiring. The remedy will be done at no cost to the owner. With proper documentation, Suburban will reimburse owners per their general reimbursement policy. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The remedied range will have all of the LED backlight wiring disconnected and cut. The wiring will be properly terminated.
The lights were removed from production starting March 6, 2024. Recall Schedule :
Description of Recall Schedule : As an vehicle equipment supplier, Suburban will notify the purchasers of
this product by letter when approved by NHTSA. Planned Dealer Notification Date : MAY 17, 2024 – MAY 17, 2024
Planned Owner Notification Date : MAY 17, 2024 – MAY 17, 2024 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24E-028
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR Address : NR
NR Country : NR Company Phone : NR
* NR – Not Reported
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END
This product presentation was made with AAWP plugin.