| “This site contains affiliate links for which OEMDTC may be compensated” |
April 11, 2024 NHTSA CAMPAIGN NUMBER: 24V260000
LED Backlight Circuit Board Failure May Cause Fire
A circuit board that overheats increases the risk of a fire.
NHTSA Campaign Number: 24V260
Manufacturer Tiffin Motorhomes
, Inc.
Components EQUIPMENT
Summary
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2022-2024 Allergro Open Road, Allergro RED 360, 2024 Byway, and 2022 Phaeton motorhomes. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Remedy
Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters are expected to be mailed by May 31, 2024. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin’s number for this recall is TIF-138.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
April 4, 2024, Tiffin Motorhomes was notified by Airxcel on behalf of Suburban Manufacturing that an equipment recall had been issued for certain Suburban ovens equipped with backlit LED cooktop knobs. One model of oven involved in the recall, model # 3636, has been used by Tiffin Motorhomes in the Allegro Open Road, Allegro RED 360, Phaeton and Byway Motorhomes that were built with the option of a gas oven between March 2, 2021, and March 19, 2024. Tiffin tried to determine scope based on our production records.
Suburban states they have shipped 201 ovens to Tiffin Motorhomes production and parts department. Based on Tiffin’s production records, we have a discrepancy of approximately 100 units. Tiffin Motorhomes is waiting on further information from Suburban to narrow down the scope of the recall. An amended 573 with the total population involved will be filed as soon as we have the information from Suburban.
24E028 – LED Backlight Circuit Board Failure May Cause Fire – Suburban Slide in Range
8 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| TIFFIN | ALLEGRO OPEN ROAD | 2022-2024 |
| TIFFIN | ALLEGRO RED 360 | 2022-2024 |
| TIFFIN | BYWAY | 2024 |
| TIFFIN | PHAETON | 2022 |
2 Associated Documents
Defect Notice 573 Report
RCLRPT-24V260-6543.PDF 216.222KB
Recall Acknowledgement
RCAK-24V260-4638.pdf 714.064KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
- PORTABLE INDUCTION BURNER: Duxtop induction cooktop uses 110/120 V 15 amp electrical outlet–standard in all North American homes. ETL listed and built to North American electrical standards. It is lightweight and compact for easy handling and storage
- Choose from 20 preset power levels (100 to 1800 W) and 20 preset temperature level settings (100 °F to 460 °F). With an 83% energy efficiency, induction burner is more efficient than traditional gas or electric stoves
- DIGITAL LCD SENSOR: Touch control panel: child safety lock keeps the cooking and timer settings from being accidentally changed once they have been set; fast boil button; keep warm button (for 1-30 minutes at 140 °F); up to 10-hour timer button
- Induction stoves rely on cookware to heat, so it’s essential to choose magnetic bottom cookware with a minimum diameter of 5 inches. Auto-pan detection will shut off automatically after 60 seconds if no cookware, or the incorrect cookware is detected
- Although induction itself is a noiseless process, there may be high pitched sounds from the cookware due to multiple layers of metals sandwiched together. Please allow the induction cooker to cool down before cleaning
- Requires induction compatible cookware. If a magnet sticks well to the bottom of the pan and is at least 5 inches in diameter, it should be compatible
- Duxtop Induction Cooktop uses 120 V 15 amp electrical outlet - standard in all North American homes; lightweight and compact for easy handling and storage
- Digital control panel. Built-in count-down digital timer with 1 minute increments up to 170 minutes; 10 temperature range from 140 °F to 460 °F; 10 power levels from 200 to 1800 Watts
- With no open flame, food does not burn-on the glass cooktop so this induction burner is easy to clean—just wipe with a damp towel. Durable 7-blade fan rapidly dissipates heat to ensure a longer product life
- The auto-pan detection will shut the unit automatically after 60 seconds if no cookware is detected; equipped with diagnostic error message system, low and high voltage warning system
- 51 PRE-PROGRAMMED TEMPS - Select from the 6 convenient preset temperature settings or fine tune your own temperature from 100°F to 575°F in 10°F increments. You can also add or deduct cooking time at any time.
- SHATTER-PROOF CERAMIC GLASS – There are no open flames or hot coils that can cause burns. Unlike the competition, Gold’s heating surface is heavy-duty shatter-proof ceramic glass, which was rigorously tested to withstand intense heat without shattering. It is one of the safest cooktops in the market.
- MAKE ADJUSTMENTS ON-THE-FLY – Want hotter temperature or need to cook it longer? No problem. Simply adjust on-the-fly any time. Starting the cooking process over is not necessary. Gold induction cooktop’s intuitive digital controls are easy to operate, and the response is immediate.
- PRECISE TEMPERATURE CONTROL – With 51 precise temperatures at your fingertips, you can keep delicate sauces warm at 100°F to grilling a juicy steak with serious grill marks at 575°F. Nuwave Induction Cooktops are the first induction cooktops to revolutionize the industry by introducing precision temperatures to induction cooking.
- SAFETY BUILT-IN – Even if you forget, Gold will shut off automatically when the set cook time is completed. When there is no cookware on the cooktop, Gold will not start. There are no hot coils or open flames reducing the risk of burns.
- MAKE ADJUSTMENTS ON-THE-FLY – Want hotter temperature or need to cook it longer? No problem. Simply adjust on-the-fly any time. No need to start over. Flex’s intuitive digital controls are easy to operate, and the response is immediate.
- 45 PRE-PROGRAMMED TEMPS - Select from the 6 convenient preset temperature settings or fine tune your own temperature from 100°F to 500°F in 10°F increments. You can also add or deduct cooking time at any time.
- PRECISE TEMPERATURE CONTROL – With 45 precise temperatures at your fingertips, you can keep delicate sauces warm at 100°F to grilling a juicy steak with serious grill marks at 500°F.
- SHATTER-PROOF CERAMIC GLASS – The heating surface is heavy-duty shatter-proof ceramic glass. It was rigorously tested to withstand intense heat without shattering. It is one of the safest cooktops on the market.
- SUPERIOR TECHNOLOGY - The slim design of Flex and its patented insulation technology brings the induction heating coils closer to your cookware than the competition for faster & even heating, ensuring no hot or cold spots for optimal cooking experience.
- MAKE ADJUSTMENTS ON-THE-FLY – Want hotter temperature or need to cook it longer? No problem. Simply adjust on-the-fly any time. No need to start over. Titanium’s intuitive digital controls are easy to operate, and the response is immediate.
- ENHANCED COOL WHITE DIGITAL DISPLAY - Enjoy easy-to-read, more intuitive, and user-friendly cool white display for a seamless cooking experience. The display provides a wealth of information for the ultimate interactive experience.
- NEW 106 PRE-PROGRAMMED TEMPS - Select from the 5 convenient preset temperature settings or fine tune your own temperature from 50°F to 575°F in 5°F increments. You can also add or deduct cooking time at any time.
- 5 NEW PRESET TEMPERATURE SETTINGS - Effortlessly navigate the temperature range with the addition of 5 newly selected, easy-to-remember preset temperatures. Low = 100°F; Medium = 200°F; Med High = 300°F; High = 400°F; Sear = 575°F. Fine tune the desired temperature using the + or – buttons to make adjustments in precise 5°F increments.
- IMPROVED PRECISE TEMPERATURE CONTROL – With 106 precise temperatures at your fingertips, you can keep delicate sauces warm at 100°F to grilling a juicy steak with serious grill marks at 575°F.
- PORTABLE INDUCTION BURNER Duxtop induction cooktop uses 120 V 15 amp electrical outlet–standard in all North American homes. ETL listed and built to North American electrical standards. Lightweight induction cooktop makes handling and storage easy
- Choose from 15 preset power levels (200 to 1800 W) and 15 preset temperature settings (140 °F to 460 °F). With an 83% energy efficiency rating, induction burner is more efficient than traditional stoves yet provides quick heat-up and faster cooking times
- EASY TO CLEAN & VIEW With no open flame, food does not burn on the oversized glass cooktop, making the induction burner easy to clean—just wipe with a damp towel. The control panel with a large display screen, providing easy viewing
- Induction stoves rely on cookware to heat, so it’s essential to choose magnetic bottom cookware with a minimum diameter of 5 inches. Auto-pan detection will shut off automatically after 60 seconds if no cookware, or the incorrect cookware is detected
- Please allow the induction hot plate to cool down before cleaning. If you have any questions with our product, please contact our customer service
- HIGH EFFICIENCY - ChangBERT induction cooktop offers 9 preset power levels (200-1800W) and 18 preset temperature settings (120-460℉, 20F per level). With an 83% energy efficiency rating, the induction cooker is more efficient than traditional gas or electric stoves, providing quick heat-up and faster cooking times for cooking consistency and versatility.
- CONSISTENTLY STABLE HIGH-POWER OUTPUT - Built for constant use, it features continuous-duty circuitry for non-stop cooking to expand your cooking efforts and give you more control over every delicious meal. The unique power control technology ensures stable high-power output, reduces the temperature of internal electronics, and facilitates low-noise heat dissipation, providing reliable cooking performance. This dependable performance sets it apart from others.
- LARGE COOKING AREA - Features an expanded magnetic coil design that optimizes the winding structure to enhance the transfer of electromagnetic energy directly to the cookware, significantly improving heating efficiency and ensuring more even heat distribution across the bottom of the cookware. Enjoy precise and efficient cooking on the smooth glass surface that heats up quickly and evenly.
- NSF CERTIFIED & COMMERCIAL GRADE - UL commercial standard 197, completely ETL & NSF approved. It meets industry durability standards, passing a drop test with an impact of 1.5 ft lbs. Designed for large-volume usage, it is ideal for commercial and professional settings such as restaurants, industrial kitchens, and other catering services.
- EASY TO CONTROL & CLEAN - The control buttons with solid tactile response make operation intuitive and precise.With simple and clear display, the Key-Press-Control Panel provides clear visibility and easy control, even with gloves or wet hands.One-touch pre-set controls for BOIL mode at 1800 watts max power and KEEP warm mode at 140F，making it highly convenient for daily use.
- 【Dual Cooking Zones】This double burner induction cooktop features two independently controlled heating zones, allowing you to cook multiple dishes simultaneously. With 9 power levels (200W-1800W) and 10 temperature settings (140℉-464℉), it’s a versatile 2 burner induction cooktop compatible with cookware between 4-10 inches.
- 【Rapid Heating with Boost Function】The portable induction cooktop delivers a total power of 1800W and includes a Boost Function for ultra-fast heating, boiling water in just 1 minute. This induction burner countertop uses advanced electromagnetic technology for efficient and even heat transfer, saving time and energy.
- 【Adjustable Temperature and Timer】Choose from 10 temperature settings and 9 power levels for precise cooking, from slow simmering to fast frying. The intuitive touch panel and timer function (1 to 240 minutes) make this induction cooktop 2 burner ideal for hassle-free meal preparation.
- 【Safe and Easy to Clean】Safety features include a child lock, overheat protection, and an LED display showing “H” when the surface is hot, ensuring worry-free use. The smooth, durable surface is scratch-resistant and easy to clean with a damp cloth, making this two burner induction cooktop both safe and convenient for daily use.
- 【Portable and Compact Design】Lightweight and compact, this portable cooktop fits perfectly in kitchens, RVs, offices, or camping setups. The sleek and modern design of this cooktron double induction cooktop burner makes it functional and visually appealing, ideal for both indoor and outdoor cooking.
- MAKE ADJUSTMENTS ON-THE-FLY – Want hotter temperature or need to cook it longer? No problem. Simply adjust on-the-fly any time. Starting the cooking process over is not necessary. Gold induction cooktop’s intuitive digital controls are easy to operate, and the response is immediate.
- 51 PRE-PROGRAMMED TEMPS - Select from the 6 convenient preset temperature settings or fine tune your own temperature from 100°F to 575°F in 10°F increments. You can also add or deduct cooking time at any time.
- SHATTER-PROOF CERAMIC GLASS – There are no open flames or hot coils that can cause burns. Unlike the competition, Gold’s heating surface is heavy-duty shatter-proof ceramic glass, which was rigorously tested to withstand intense heat without shattering. It is one of the safest cooktops in the market.
- FAST and EFFICIENT – Gold heats the pot directly transferring 85% to 90% of its electro-magnetic energy to heat energy! Traditional stovetops only convert about 30% of their heat for cooking. Cook faster without wasting energy and money.
- MELT CHOCOLATE - Mastery of the double boilers is not necessary. Simply set the Gold at 120°F; add chocolates into an induction-ready pot; and stir. It will never burn. Even preparing the most delicate sauces like Hollandaise, Beurre Blanc, and Beurre Fondue is no longer daunting.
- Simple & Practical -- 1800W Portable induction burner offers 9 adjustable power levels (240W-1800W) and 12 temperature levels (140℉-465℉). Single induction hob could meet your daily cooking needs.
- Multifunction -- The electric induction hotplate is equipped with 3-hour timer and child lock function. Start cooking with XKITCHEN portable electric induction cooktop now.
- Keep Warm Function -- You can use this portable countertop burner to keep warm at 120℉, 140℉, 155℉. Equipped with 3-hour timer function, you can keep food warm for a long time.
- Compatibility -- The induction burner countertop is compatible with magnetic cookware, including cast aluminum, enameled iron and steel, magnetic-bottomed stainless steel, or cast iron.
- Wide Applications -- 1800W portable induction cooktop 1 burner is not only suitable for cooking in the kitchen, but also easy to carry. ideal for cooking at home or outdoors
SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-260
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Tiffin Motorhomes, Inc. APR 11, 2024 NHTSA Recall No. : 24V-260 Manufacturer Recall No. : TIF-138 Manufacturer Information :
Manufacturer Name : Tiffin Motorhomes, Inc.
Address : 105 2nd Street NW
PO Box 596 Red Bay AL 35582
Company phone : 999
Population :
Number of potentially involved : NR Estimated percentage with defect : NR
Vehicle Information :
Vehicle 1 : 2022-2024 TIFFIN Allegro Open Road Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : GAS
Descriptive Information : The recall population involves motorhomes built with the optional gas oven instead of the standard cooktop with convection oven microwave. The scope of the recall is still to be determined.
Production Dates : MAR 02, 2021 – MAR 19, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2024 TIFFIN Allegro RED 360 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The recall population involves motorhomes built with the optional gas oven instead of the standard cooktop with convection oven microwave. The scope of the recall is still to be determined.
Production Dates : MAR 02, 2021 – MAR 19, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-260 Page 2 Vehicle 3 : 2024-2024 TIFFIN BYWAY
Vehicle Type : Body Style :
Power Train : NR
Descriptive Information : The recall population involves motorhomes built with the optional gas oven instead of the standard cooktop with convection oven microwave. The scope of the recall is still to be determined.
Production Dates : AUG 15, 2023 – MAR 19, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2022-2022 TIFFIN PHAETON Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The recall population involves motorhomes built with the optional gas oven instead of the standard cooktop with convection oven microwave. The scope of the recall is still to be determined.
Production Dates : MAR 02, 2021 – OCT 11, 2021
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : On certain motorhomes built between March 2, 2021, and March 19, 2024, which were built with the option for a gas oven and were built with a Suburban brand of gas oven, the Suburban oven LED backlight printed circuit boards (PCB) are not fully coated. The lack of conformal coating in the connection passages between the layers of the PCB can allow liquid from the cooktop surface to accumulate which could result in a short circuit resulting in the failure of the PCB.
Suburban’s recall number is 24E-028.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the PCB fails, it can become overheated, and the polyethylene cover of the lights can melt and possibly ignite causing a fire.
Description of the Cause : The lack of conformal coating in the connection passages between the layers of the PCB can allow liquid from the cooktop surface to accumulate which could result in a short circuit resulting in the failure of the PCB. Identification of Any Warning
that can Occur : Owners may be alerted to a failure of the PCB if the LED backlights of the cooktop knobs remain on when the knobs are in the off position or if the LED backlights come on and stay illuminated at random. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-260 Page 3 Involved Components : Component Name 1 : Suburban Oven model 3636 Component Description : OVEN WITH 3 BURNER TOP GAS 22
Component Part Number : SUBURBAN #3636 TIFFIN PART NUMBER #5116050 Supplier Identification : Component Manufacturer
Name : Suburban Address : 676 Broadway St
Dayton Tennessee 37321
Country : United States Chronology :
April 4, 2024, Tiffin Motorhomes was notified by Airxcel on behalf of Suburban Manufacturing that an equipment recall had been issued for certain Suburban ovens equipped with backlit LED cooktop knobs. One model of oven involved in the recall, model # 3636, has been used by Tiffin Motorhomes in the Allegro Open Road, Allegro RED 360, Phaeton and Byway Motorhomes that were built with the option of a gas oven between March 2, 2021, and March 19, 2024. Tiffin tried to determine scope based on our production records.
Suburban states they have shipped 201 ovens to Tiffin Motorhomes production and parts department. Based on Tiffin’s production records, we have a discrepancy of approximately 100 units. Tiffin Motorhomes is waiting on further information from Suburban to narrow down the scope of the recall. An amended 573 with the total population involved will be filed as soon as we have the information from Suburban. Description of Remedy :
Description of Remedy Program : For the units involved in the recall, the LED backlights can be removed
from the range or the circuit powering the LED backlights can be cut and properly terminated. This work will be completed at no charge to the customer. If owners have paid for repairs prior to the recall being issued, they can submit the invoice for the repair to Tiffin Motorhomes who will reimburse the customer. How Remedy Component Differs from Recalled Component : The oven that is recalled has backlit LED control knobs and an on/off toggle switch installed on the control panel of the oven. The remedy oven has no LED lights installed in the control knobs and the toggle switch has been replaced with a flat insert. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-260
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Identify How/When Recall Condition was Corrected in Production :
After receiving notice of the recall, Tiffin placed a shipping block on any unit that had been built with the option for a Suburban gas oven. After an audit was completed in the production warehouse to identify ovens involved in the recall, the blocked units had the recalled ovens replaced with ovens not involved in the recall. All ovens equipped with LED lights are being returned to Suburban for replacement. Recall Schedule :
Description of Recall Schedule : Tiffin Motorhomes will mail a letter explaining the issue to all dealers and
owners of units involved in the recall. Notification letters will be mailed no later than May 31, 2024.
Planned Dealer Notification Date : MAY 31, 2024 – MAY 31, 2024
Planned Owner Notification Date : MAY 31, 2024 – MAY 31, 2024
* NR – Not Reported
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.