NHTSA Campaign Number: 18V676
Manufacturer Midwest Fire Equipment & Repair Company
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 106
False Activations of Touchscreen
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Summary
Midwest Fire Equipment & Repair Company (Midwest) is recalling certain 2014-2019 Midwest Fire All-Poly Series emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator’s knowledge causing accessories to turn on or off, affecting vehicle performance.
Remedy
Midwest will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall is expected to begin in October 2018. Owners may contact Midwest customer service at 1-800-344-2059.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| Technical Service Bulletin | Group: Service Campaign | Number: 0003 | |
| Date: October 2018 | Model(s): ‘14-’19 AP Series | ||
| Subject:
Class 1 ES-Key Touch Screen Ghosting | |||
Description: This bulletin describes the procedure to update the programming of your ES-Key Touch Screen and remove the touch screen feature.
Applicable Vehicles:
All Poly Series Tankers, Tanker Pumpers, and other units with Class 1 ES-Key Multiplexing Systems
| Part Name | Part Number | Qty |
|---|---|---|
| Flash Drive |  | 1 |
| Wire Installation Harness |  | 1 |
| Phillips Screwdriver |  | 1 |
Before Starting:
Make sure that the vehicle is keyed off and master power is turned off.
Service Procedure:
1.) Locate the Class I ES-Key display monitor in the center console. Remove the fasteners that secure the center console cover. Do not remove the display monitor from the cover. Lift the center console cover to reveal the wire connections on the back of the display monitor. The tap point is gray in color and will not have anything plugged into it as shown in figure 1. Plug in the matching connection on the supplied wire harness to the connection on the back of the Class 1 ES-Key display monitor. Plug the supplied flash drive into the opposing end of the supplied wire harness.
Figure 1
2.) Once all connections have been completed, lower the cover of the center console so you have access to the front of the display monitor. Locate the bottom right button on the front of the Display Monitor as shown in figure 2.
Figure 2
Figure 3
3.) While holding the bottom right button down, turn the master power switch to the ON position as shown in figure 3. Once the screen displays “booting” release the button. A series of arrows will appear on the righthand side of the screen. Push the button next to the bottom arrow pointing to the right and the arrow will turn green. Push the same button a second time and the program will update. The display screen will go blank and say “booting”.
4.) After booting, the display screen should return back to the standard display. Turn the master power switch to the OFF position for 15 seconds and then turn back ON. Test the display monitor touch screen to verify that the touch screen function is no longer enabled.
5.) Check all other push button features to verify proper function. Installation is complete, turn master power switch to the OFF position.
0003
October 2018
Recall Acknowledgement
October 18, 2018
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