Safety Recall Campaign 0174 – Street Brake Caliper Corrosion – 2016-2019 Harley-Davidson XG Motorcycles

NHTSA Campaign Number: 18V927
Manufacturer Harley-Davidson Motor Company
Components SERVICE BRAKES, HYDRAULIC
Potential Number of Units Affected 12,871

 

Brake Caliper Corrosion may Cause Brake Drag

Excessive brake drag can increase the risk of crash.

 

Summary

Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2016-2019 Street 500 (XG500), Street 750 (XG750), and 2017-2019 Street 750A (XG750A) motorcycles. The brake calipers may corrode internally after exposure to certain driving environments such as coastal regions or road salt, resulting in increased brake drag.

 

Remedy

Harley-Davidson has notified owners, and dealers will install new front and rear brake calipers, free of charge. An interim letter was mailed to owners on January 15, 2019 to notify them of the issue. Owners will receive a second notification when parts are available. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson’s number for this recall is 0174.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check for Harley-Davidson Recalls

 

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IMPORTANT RECALL INFORMATION

 

Safety Recall Campaign 0174 – Street Brake Caliper Corrosion

 

HIGHLIGHTS Harley-Davidson Motor Company, Inc. has decided that a defect which relates to motor vehicle safety exists on certain model year 2016 – 2019 Harley-Davidson Street model motorcycles (see model list below) built 5/19/15 through 12/06/18 in the US and 05/15/15 through 12/07/18 in India. The brake calipers (P/Ns 41300158, 41300159 & 41300190) on affected motorcycles may experience corrosion in the caliper bore area if subjected to a corrosive external environment over time.  This corrosion could result in the pistons dragging in the caliper bore.  If this condition remains undetected it could lead to increased brake drag, possibly resulting in a crash. For Riding Academy dealers: Rider training can continue. For motorcycles in the recall population and used in Riding Academy, review and complete actions described below prior to each day on the range until the recommended recall service is complete.   KEY DATES On or about April 2019 (initial estimate): First wave of recall kits expected to start shipping to dealers world-wide in limited supply One week prior to first recall kit shipments: Service Bulletin posts   CONTACT  U.S. dealers: Call 800-664-7762 and select the appropriate prompts International dealers: Contact their regional office

 

January 7, 2019

Worldwide Dealers:

Harley-Davidson has learned that the brake calipers (P/Ns 41300158, 41300159 & 41300190) on certain model year 2016 – 2019 Harley-Davidson Street model motorcycles (see model list below) built 05/19/15 through 12/06/18 in the US and 05/15/15 through 12/07/18 in India may experience corrosion in the caliper bore area if subjected to a corrosive external environment over time, especially in coastal environments or coastal environments where road salt is used.  This corrosion could result in the pistons dragging in the caliper bore.  If this condition remains undetected it could lead to increased brake drag, possibly resulting in a crash.

We have voluntarily declared that this condition constitutes a safety defect to allow us to formally recall (Campaign 0174) all affected motorcycles. The remedy is to first confirm that the motorcycles are covered by this recall. If covered, perform the recommended service per the service bulletin using the recall kit (Part No’s. 91500097 and 91500098). Initial estimates are that the first wave of recall kit shipments may begin on or about April 2019. However, HarleyDavidson is diligently working with the supplier to define more exact timing for recall kit shipments and will share additional details on H-DNet when more information is available. A service bulletin (M1486) outlining the repair and credit procedures will be posted one week prior to part shipments; please reference the bulletin for a detailed description of the defect.

In the interest of our mutual customers’ safety, and as required by federal law, you may sell but not deliver any motorcycles until the remedy is complete. Please refer to H-Dnet / My Toolbox / Warranty Campaign Center. Select “Safety Campaign Open VIN list,” then select “0174” Campaign to view the VIN list.

 

In accordance with federal regulations administered by NHTSA and other appropriate market- specific government agencies, Harley-Davidson Motor Company, Inc. or authorized HarleyDavidson dealers will provide notice to all owners of record of affected products with direction to arrange for the recall service.

 

Pending approval from NHTSA, the owner letter will include the following direction:

IMPORTANT:  Should you choose to ride your motorcycle before this safety recall service has been completed, to reduce the risk associated with this condition, we recommend that you evaluate your motorcycle BEFORE each ride per the following procedure:

 

With your bike in neutral –

1. Fully depress rear brake pedal and release.
2. Fully squeeze front brake lever and release.
3. Slightly rock the motorcycle back and forth to ensure that brakes have released normally and increased brake drag is not present.

 

NOTE:  If increased brake drag from either the front or rear brake is noted, your motorcycle may be exhibiting the recall condition.

 

For Riding Academy Dealers:

Riding Academy rider training can continue. As a first step, confirm which motorcycles in your training fleet are covered by this recall. Take the actions listed above each day prior to using motorcycles in the recall population on the range.

 

NOTE: If increased brake drag from either the front or rear brake is noted, the motorcycle may be exhibiting the recall condition. Remove this motorcycle from your training fleet and contact Tech Services for further instructions.

 

Sincerely,

Harley-Davidson Motor Company Group, LLC
0174

 

For: Dealer Operator, General Manager, All P&A Roles, All Service Roles, Vehicle Sales Manager

Sent to: All Dealers (Worldwide)

 

 

Model List – Recall 0174

Model Year List:
2016–2019 – XG500 and XG750
2017–2019 – XG750A

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IMPORTANT SAFETY RECALL
INTERIM NOTIFICATION

This notice applies to your vehicle, VIN #

January 15, 2019

Harley-Davidson Recall No. 0174

 

Dear Harley-Davidson Motorcycle Owner:

This interim notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Harley-Davidson Motor Company, Inc. has decided that a defect which relates to motor vehicle safety exists on certain model year 2016 – 2019 Harley-Davidson Street model motorcycles. We are notifying you because our records indicate that you may own one of these motorcycles.

 

What is the Issue?

Brake calipers (P/Ns 41300158, 41300159 & 41300190) on certain motorcycles may experience corrosion in the caliper bore area if subjected to a corrosive external environment over time, especially in coastal environments or coastal environments where road salt is used.  This corrosion could result in the pistons dragging in the caliper bore.  If this condition remains undetected it could lead to increased brake drag, possibly resulting in a crash.

 

What Should You Do?

Remedy parts for this condition are not yet available, but are expected to start shipping to dealers on or around April 2019. We are diligently working with our supply chain to obtain the necessary repair kit parts, and we will notify you again by mail when the parts are available. You will then be asked to contact your Harley-Davidson dealer to schedule an appointment to have the repair performed at no cost to you.

IMPORTANT:  Should you choose to ride your motorcycle before this safety recall service has been completed, to reduce the risk associated with this condition, we recommend that you evaluate your motorcycle BEFORE each ride per the following procedure:

With your bike in neutral –

1. Fully depress rear brake pedal and release.
2. Fully squeeze front brake lever and release.
3. Slightly rock the motorcycle back and forth to ensure that brakes have released normally             and increased brake drag is not present.

NOTE:  If increased brake drag from either the front or rear brake is noted, your motorcycle may be exhibiting the recall condition.

If you have sold your motorcycle and have an address for the current owner, it is important that you forward this notice to the new owner. Alternatively, you may contact us at the Harley- Davidson phone numbers listed below and provide us with the new contact information so that we may notify the new owner of this recall. Also, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

What If You Have Additional Questions or Concerns?

If you previously paid to remedy the specific condition that is the subject of this recall, you may be eligible for reimbursement. For more information, or if you take your motorcycle to your dealer on a mutually agreed upon date and they are unable to perform the required service to your satisfaction, please contact Harley-Davidson Motor Company, Inc. for immediate assistance at 1-800-258-2464 in the U.S. or 1-414-343-4056 world-wide.

If you are still having difficulty getting your vehicle serviced in a reasonable time, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590; or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.

We regret any inconvenience this may cause you, but we are initiating this action in the interest of your personal safety and satisfaction with our products. Thank you for your cooperation.

Sincerely,

Harley-Davidson Motor Company, Inc.

Recall 0174 

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IMPORTANT RECALL INFORMATION

January 7, 2019

https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V927-1835.pdf

 

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Interim Owner Notification Letter

January 15, 2019

https://static.nhtsa.gov/odi/rcl/2018/RIONL-18V927-2706.pdf

 

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Street Brake Caliper Corrosion Chronology

https://static.nhtsa.gov/odi/rcl/2018/RMISC-18V927-6740.pdf

 

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Recall Acknowledgement

February 21, 2019

https://static.nhtsa.gov/odi/rcl/2018/RCAK-18V927-7629.pdf

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V927&docType=RCL

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