Thomas Built Saf-T-Liner C2

FL809 – School Bus may have been Built without ABS Module – 2019-2020 Thomas Built Saf-T-Liner C2 School Buses

by

February 27, 2019 NHTSA CAMPAIGN NUMBER: 19V138000

School Bus may have been Built without ABS Module

The operator may not be aware of the absence of ABS function. Unknowingly operating the vehicle without ABS function may increase risk of a crash.

 

NHTSA Campaign Number: 19V138

Manufacturer Daimler TruckseBay logo North America LLC

Components SERVICE BRAKES, AIR

Potential Number of Units Affected 259

 

Summary

Daimler TruckseBay logo North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Saf-T-Liner C2 school buses. The affected school buses may have been built without Anti-Lock Braking System (ABS) modules. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 121, “Air Brake Systems.”

 

Remedy

DTNA will notify owners, and dealers will inspect the buses and install any missing ABS modules, free of charge. The recall began June 26, 2019. Owners may contact DTNA customer service at 1-800-547-0712. The DTNA number for this recall is FL-809.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check for Daimler Trucks North America Recalls

 

Daimler TruckseBay logo
North America LLC

Recall Campaign

October 2019
FL809A-G
NHTSA #19V-138
REVISED NOTICE

 

Subject: FCCC School Bus Chassis ABS Modules

Models Affected: Specific FreightlinereBay logo Custom Chassis B2 School Bus chassis (Thomas Built Buses Saf-T-Liner C2) manufactured September 11, 2018, through December 14, 2018, without ABS module.

 

General Information

Daimler TruckseBay logo North America LLC (DTNA), on behalf of its wholly owned subsidiary, FreightlinereBay logo Custom Chassis Corporation, has decided that a defect that relates to motor vehicle safety exists on the vehicles mentioned above.

There are approximately 137 vehicles involved in this campaign.

On certain buses, the ABS modules may not have been installed as required by FMVSS 121 S5.1.6. The operator may not be aware of the absence of the ABS function. Unknowingly operating the vehicle without ABS function may increase the risk of a crash.

Buses will be inspected and the ABS module will be installed when necessary.

REVISION: The parts table has been revised with correct part numbers.

 

Additional Repairs

Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle.

Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification.

 

Work Instructions

Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker (Form WAR260).

 

Replacement Parts

REVISION: The parts table has been revised with correct part numbers.

Replacement parts are now available and can be obtained by ordering the part number(s) listed below from your facing Parts Distribution Center.

If our records show your dealership has ordered any vehicles involved in campaign number FL809, a list of the customers and vehicle identification numbers will be available in OWL. Please refer to this list when ordering parts for this recall.

Table 1 – Replacement Parts for FL809

Campaign NumberPart DescriptionPart NumberQty.
FL809AECU-ABS,4S4M,ESC,144-159″WB,B2WAB S400 862 265 01 ea
FL809BECU-ABS,4S4M,ESC,196-215″WB,B2TDA S400 862 264 01 ea
FL809CECU-ABS,4S4M,ESC,216-239″WB,B2TDA S400 862 396 01 ea
FL809DECU-ABS,4S4M,ESC,216-239″WB,B2WAB 400 862 394 01 ea
FL809EECU-ABS,4S4M,ESC,240-264″WB,B2TDA S400 862 393 01 ea
FL809FECU-ABS,4S4M,ESC,265-292″WB,B2TDA S400 862 385 01 ea
FL809GECU-ABS,4S4M,ESC,265-292″WB,B2TDA S400 862 266 01 ea
FL809A-GSCREW-CAP,HEX SKT HD,1/4-20,PO23-10572-1753 ea
BLANK COMPLETION STICKERWAR2601 ea

 

Table 1

 

Removed Parts

U.S. and Canadian Dealers, please follow Warranty Failed Parts Tracking shipping instructions for the disposition of all removed parts. Export distributors, please destroy removed parts unless otherwise advised.

 

Labor Allowance

Table 2 – Labor Allowance

Campaign NumberProcedureTime Allowed (hours)SRT CodeCorrective Action
FL809A-GInspect ABS Module0.1996-R188A06-Inspect
FL809A-GInspect, install, and program the ABS module and test drive the vehicle2.0996-R188B12-Repair Recall/Campaign

 

Table 2

IMPORTANT: When the Recall has been completed, locate the base completion label in the appropriate location on the vehicle, and attach the red completion sticker provided in the recall kit (Form WAR260). If the vehicle does not have a base completion label, clean a spot on the appropriate location of the vehicle and first attach the base completion label (Form WAR259). If a recall kit is not required or there is no completion sticker in the kit, write the recall number on a blank sticker and attach it to the base completion label.

 

Claims for Credit

You will be reimbursed for your parts, labor, and handling (landed cost for Export Distributors) by submitting your claim through the Warranty system within 30 days of completing this campaign. Please reference the following information in OWL:

  • Claim type is Recall Campaign.
  • In the Campaign field, enter the campaign number and appropriate condition code (e.g. FL809-A, FL809-B, etc.).
  • In the Primary Failed Part Number field, enter 25-FL809-000.
  • In the Parts field, enter the appropriate part number(s) as shown in the Replacement Parts Table.
  • In the Labor field, first enter the appropriate SRT from the Labor Allowance Table. Administrative time will be included automatically as SRT 939-6010A for 0.3 hours.
  • The VMRS Component Code is 013-011-145 and the Cause Code is A1 – Campaign.
  • S. and Canada — Reimbursement for Prior Repairs. When a customer asks about reimbursement, please do the following:
  • Accept the documentation of the previous repair.
  • Make a brief check of the customer’s paperwork to see if the repair may be eligible for reimbursement. (See the “Copy of Owner Letter” section of this bulletin for reimbursement guidelines.)
  • Submit an OWL Recall Pre-Approval Request for a decision.
  • Include the approved amount on your claim in the Other Charges section.
  • Attach the documentation to the pre-approval request.
  • If approved, submit a based on claim for the pre-approval.
  • Reimburse the customer the appropriate amount.

IMPORTANT: OWL must be viewed prior to performing the recall to ensure the vehicle is involved and the campaign has not been previously completed. Also, check for a completion sticker prior to beginning work.

U.S. and Canadian dealers, contact the Warranty Campaigns Department via Web inquiry at DTNAConnect.com / WSC, or the Customer Assistance Center at (800) 385-4357, after normal business hours, if you have any questions or need additional information. Export distributors, submit a Web inquiry or contact your InternationaleBay logo Service Manager.

U.S. and Canadian Dealers: To return excess kit inventory related to this campaign, U.S. dealers must submit a Parts Authorization Return (PAR) to the Memphis PDC. Canadian dealers must submit a PAR to their facing PDC. All kits must be in resalable condition. PAR requests must include the original purchase invoice number. Export Distributors: Excess inventory is not returnable.

The letter notifying U.S. and Canadian vehicle owners is included for your reference.

Please note that the National Traffic and Motor Vehicle Safety Act, as amended (Title 49, United States Code, Chapter 301), requires the owner’s vehicle(s) be corrected within a reasonable time after parts are available to you. The Act states that failure to repair a vehicle within 60 days after tender for repair shall be prima facie evidence of an unreasonable time. However, circumstances of a particular situation may reduce the 60 day period. Failure to repair a vehicle within a reasonable time can result in either the obligation to (a) replace the vehicle with an identical or reasonably equivalent vehicle, without charge, or (b) refund the purchase price in full, less a reasonable allowance for depreciation. The Act further prohibits dealers from selling a vehicle unless all outstanding recalls are performed. Any lessor is required to send a copy of the recall notification to the lessee within 10 days. Any subsequent stage manufacturer is required to forward this notice to its distributors and retail outlets within five working days.

 

Copy of Notice to Owners

Subject: FCCC School Bus Chassis ABS Modules

For the Notice to U.S. Customers: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. For the Notice to Canadian Customers: This notice is sent to you in accordance with the Canadian Motor Vehicle Safety Act.

Daimler TruckseBay logo North America LLC (DTNA), on behalf of its wholly owned subsidiary, FreightlinereBay logo Custom Chassis Corporation, has decided that a defect that relates to motor vehicle safety exists on specific B2 school bus chassis (Thomas Built Buses Saf-T-Liner C2).

On certain buses, the ABS modules may not have been installed as required by FMVSS 121 S5.1.6. The operator may not be aware of the absence of the ABS function. Unknowingly operating the vehicle without ABS function may increase the risk of a crash.

Buses will be inspected and the ABS module will be installed when necessary.

This is the second of two notices regarding this recall. Parts are now available. Please contact an authorized Daimler TruckseBay logo North America dealer to arrange to have the Recall performed. To locate an authorized dealer, search online at www.Daimler-TrucksNorthAmerica.com. On the menu tab, select “Contact,” scroll down to “Find a Dealer,” and select the appropriate brand. The Recall may take up to two hours and will be performed at no charge to you.

You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification.

If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.

For the Notice to U.S. Customers: If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address [email protected], or the Customer Assistance Center at (800) 385-4357 after normal business hours. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or to https://www.safercar.gov. For the Notice to Canadian Customers: If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address [email protected], or the Customer Assistance Center at (800) 385-4357 after normal business hours.

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.

WARRANTY CAMPAIGNS DEPARTMENT

Enclosure

Reimbursement to Customers for Repairs Performed Prior to Recall

If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.

Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler TruckseBay logo North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement.

Please provide original or clear copies of all receipts, invoices, and repair orders that show:

  • The name and address of the person who paid for the repair
  • The Vehicle Identification Number (VIN) of the vehicle that was repaired
  • What problem occurred, what repair was done, when the repair was done
  • Who repaired the vehicle
  • The total cost of the repair expense that is being claimed
  • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt) Reimbursement will be made by check from your Daimler TruckseBay logo North America LLC dealer.

Please speak with your Daimler TruckseBay logo North America LLC authorized dealer concerning this matter.

 

Work Instructions

Subject: FCCC School Bus Chassis ABS Modules

Models Affected: Specific FreightlinereBay logo Custom Chassis B2 school bus chassis (Thomas Built Buses Saf-T-Liner C2) manufactured September 11, 2018, through December 14, 2018, without ABS module.

REVISION: The parts table has been revised with correct part numbers.

 

ABS Module Inspection

  1. Check the base label (Form WAR259) for a completion sticker for FL809 (Form WAR260) indicating this work has been done. The base label is usually located over the drivers window. If a sticker is present, no work is needed. If there is no sticker, proceed with the next step.
  2. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires.
  3. Check to see if an antilock brake system (ABS) module is present. If an ABS module is present, no further work is needed. Clean a spot on the base label (Form WAR259). Write the recall number, FL809, on a completion sticker (Form WAR260), and attach it to the base label to indicate this recall has been completed. If an ABS module is not present, go to ’ABS Module Installation.’

 

ABS Module Installation

DANGER

 

When working on the vehicle, shut down the engine, set the parking brake, and chock the tires. Before working under the vehicle, always place jack stands under the frame rails to ensure the vehicle cannot drop. Failure to follow these steps could result in serious personal injury or death.

  1. Using the bolts, install the ABS module on the mounting plate. See Fig. 1. Tighten the bolts hand tight; the nuts are welded in place.

 

  1. Install the harness connectors in the ABS module. Ensure the connectors are firmly in place.
  2. Tighten the 1/4-20 fasteners 5 lbf·ft (7 N·m).

 

Electronic Stability Control (ESC) End-of-Line Calibration Procedure

The following process consists of two operations. The first is the steering angle sensor (SAS) calibration while the vehicle is stationary, followed by the ESC initialization while driving the vehicle. The status of the ESC end-of-line procedure can be verified using the following allowed faults:

  • SAS not calibrated SID 89, FMI 13
  • ESC initialization require SID 88, FMI 13
  • ESC initialization not completed SID 88, FMI 1

IMPORTANT: Additional faults must not be active. Any other faults must be resolved in order for the main menu items to be available.

NOTE: Disconnect any telematics system(s) before performing this procedure.

IMPORTANT: To prevent incorrect activations, SAS calibration and ESC initialization must be done separately. It is necessary to perform the SAS calibration before the ESC initialization.

For questions or assistance, contact WABCO North America Customer Care at 1-855-228-3203 or visit wabco-na.com for further details.

 

Steering Angle Sensor Calibration

NOTE: The front tires must be in the straight-ahead position before performing the SAS calibration.

  1. Turn the ignition to the ON position; do not start the engine.
  2. Launch the MeritoreBay logo WABCO TOOLBOX® diagnostic software and select the blue truck. See Fig. 2.

 

  1. If using software version 10, select ’ESC Menu.’ A drop down list opens. Select ’End of Line.’ See Fig. 3.

If using software version 11 or higher, select ’Components’. Select ’ESC’ from the message box that appears, then select ’Start EOL.’ See Fig. 4.

  1. In the message box that appears, select ’SAS Calibration.’ See Fig. 5.

 

  1. Follow the instructions in the message box. See Fig. 6. The software indicates when the SAS is calibrated. Once the SAS is calibrated, press the ’Close’ button or the space bar to continue. See Fig. 7.

 

ESC Initialization

IMPORTANT: The straight driving can be done in segments and the ECU will accumulate the information until 800 ft (240 m) is reached, however it must be done in the same ignition cycle.

  1. Start the engine.
  2. Begin with the vehicle at a complete stop. From the main menu, select ’ESC Menu,’ then select ’End of Line.’ See Fig. 3.
  3. Select ’ESC Initialization.’ See Fig. 5.
  4. From the pop-up message that appears, press the space bar or select ’Continue’ when ready to proceed. See Fig. 8. The automatic traction control (ATC) lamp will start blinking to inform the driver that the ECU is in learning mode.

 

  1. Carefully follow the instructions that appear in the pop-up message. See Fig. 8. The ESC initialization procedure requires the vehicle to be driven. Once the ESC initialization begins, the messages will automatically change as the requirements are met. DO NOT select the ’continue’ button again as it may cause the process to fail.

 

ESC System Calibration

IMPORTANT: The straight driving adjustment can be done in segments as the ECU will accumulate the information until 800 ft (240 m) is reached. Cornering and stopping is allowed as long as calibration is done within the same ignition cycle.

When the 800 feet of straight driving adjustment is completed, the ATC lamp will stop blinking and remains on.

NOTE: Some vehicles may not require you to perform the turning portion of the ESC initialization steering ratio calculation process. For these vehicles, the ATC lamp will go out. Follow the instructions that appear on the screen.

The screen will automatically change to the next portion of the procedure. See Fig. 9 and Fig. 10.

 

NOTE: The circle driving (calculation of steering ratio) can be done in segments as the ECU will accumulate the information until the desired distance is reached, but must be done within the same ignition cycle. The calibration requires driving in both directions with the steering wheel rotated 360 degrees.

  1. The vehicle must come to a complete stop before starting the steering ratio calculation and turning the steering wheel 360 degrees for the first time.

Once the steering wheel is turned one revolution (360 degrees) in either direction, accelerate slowly until 12 mph (19 km/h) is reached.

Continue driving in a circle until the screen automatically changes to inform that the steering ratio is being calculated. Maintain the vehicle speed and conditions for approximately 8 seconds until the ATC lamp turns off. The screen will automatically change to the next portion of the procedure. See Fig. 11.

 

IMPORTANT: The vehicle does not have to come to a complete stop before turning the steering wheel 360 degrees in the other direction but it is recommended to make sure wheels are in the straight position before making the turn.

  1. Turn the steering wheel 360 degrees in the opposite direction and repeat the driving conditions. The ATC lamp will start blinking when the required conditions are met. Maintain the driving conditions for approximately 8 seconds until the lamp turns off.

The screen will automatically change to show ESC end-of-line data and ratios. See Fig. 12.

 

  1. Bring the vehicle to a stop when the steering ratio calculation is completed.
  2. When the vehicle is stopped, the ESC end-of-line data with the steering ratios and steering angle offset values will appear. The data can be saved or printed for maintenance records. If saving or printing is not desired, select ’Close.’ The next screen will automatically appear to complete the ESC initialization. See Fig. 13.

 

NOTE: The power down cycle time and sequence varies among vehicle manufacturers. Some vehicles may require the key to be removed from the ignition for ignition power to be completely turned off. Follow the vehicle manufacturer procedure to ensure the ignition is turned off.

  1. The ignition must be cycled in order for the ECU to save the ratios and ESC end-of-line data. With the vehicle stopped, close window that appears on the laptop and cycle the ignition for approximately 10 seconds.
  2. Turn the ignition to the ON position. Verify that no active or stored faults are logged in the ECU and that the ABS and ATC/ESC warning lamps are OFF. See Fig. 14 and Fig. 15.
  3. The ESC end-of-line initialization procedure is complete.

IMPORTANT: If the ESC end-of-line initialization was not properly completed or the ratios were not saved correctly, fault code SID 88 FMI 1 will be active. Follow the ESC initialization again and make sure each portion is successfully completed. Ensure the ignition power-down is completed for the ECU to successfully save the data.

  1. If the calibration was successful, clean a spot on the base label (Form WAR259) and attach a campaign completion sticker for FL809 (Form WAR260) on the base label.

If the calibration was not successful, review MM0112 ABS and ESC Maintenance Manual on the MeritoreBay logo website, or contact MeritoreBay logo OnTrac at (855) 228-3203, and follow the advice given.

When the calibration is completed successfully, clean a spot on the base label (Form WAR259) and attach a completion sticker for FL809 (Form WAR260) on the base label. If additional labor was required, request the additional repair time in a WSC ticket or OWL as appropriate for your location.

Daimler Trucks
North America LLC

Recall Campaign

 

April 2019
FL809
Interim Recall Notice
NHTSA #19V-138

 

Important Safety Recall

This notice applies to y our vehicle(s)

Subject: FCCC Bus Chassis ABS Modules

                         

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom Chassis Corporation, has decided that a defect that relates to motor vehicle safety exists on specific B2 school bus chassis (Thomas Built Bus Saf-T-Liner C2).

On certain buses, the ABS modules may not have been installed as required by FMVSS 121 S5.1.6. The operator may not be aware of the absence of the ABS function. Unknowingly operating the vehicle without ABS function may increase the risk of a crash.

This is the first of two notices you will receive regarding this subject. This letter is to inform you of an upcoming Recall to correct the issue noted above. Daimler Trucks is currently securing replacement parts. There is no action for you to take at this time.

The second notice will inform you when the final remedy is available. When you receive the second notice, please contact your authorized Daimler Trucks North America dealer to schedule the Recall for your vehicle.

If you do not own the vehicle that corresponds to the identification number(s), which appears on the Recall Notice, please return the notice in the postage-paid envelope with any information you can furnish that will assist us in locating the present owner.

If you have questions about this recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address [email protected], or the Customer Assistance Center at (800) FTL-HELP, after normal business hours.  If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: (800) 424-9153); or to https://www.safercar.gov.

 

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.

 

WARRANTY CAMPAIGNS DEPARTMENT

Enclosure

Daimler Trucks
North America LLC

 

June 2019
FL809A-G
NHTSA #19V-138

 

IMPORTANT SAFETY RECALL

This notice applies to your vehicle(s)

Subject: FCCC Bus Chassis ABS Modules

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom Chassis Corporation, has decided that a defect that relates to motor vehicle safety exists on specific B2 school bus chassis (Thomas Built Buses Saf-T-Liner C2).

On certain buses, the ABS modules may not have been installed as required by FMVSS 121 S5.1.6. The operator may not be aware of the absence of the ABS function. Unknowingly operating the vehicle without ABS function may increase the risk of a crash.

Buses will be inspected and the ABS module will be installed when necessary.

This is the second of two notices regarding this recall. Parts are now available. Please contact an authorized Daimler Trucks North America dealer to arrange to have the Recall performed. To locate an authorized dealer, search online at www.Daimler-TrucksNorthAmerica.com. On the menu tab, select “Contact,” scroll down to “Find a Dealer,” and select the appropriate brand. The Recall may take up to two hours and will be performed at no charge to you.

You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification.

If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.

If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday thro ugh Friday, e-mail address DTNA.Warranty.Campaigns@ Daimler.com, or the Customer Assistance Center at (800) 385-4357 after normal business hours. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1220 New Jersey Avenue, SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 TTY: (800) 424-9153); or to https://www.safercar.gov.

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.

 

WARRANTY CAMPAIGNS DEPARTMENT

Enclosure

Reimbursement to Customers for Repairs Performed Prior to Recall

If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.

Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement.

Please provide original or clear copies of all receipts, invoices, and repair orders that show:

  • The name and address of the person who paid for the repair.
  • The Vehicle Identification Number (VIN) of the vehicle that was repaired.
  • What problem occurred, what repair was done, when the repair was done.
  • Who repaired the vehicle.
  • The total cost of the repair expense that is being claimed.
  • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt).

Reimbursement will be made by check from your Daimler Trucks North America LLC dealer.

Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter.

2 Affected Products

Vehicle

THOMAS BUILT BUSESSAF-T-LINER C22019-2020

 

16 Associated Documents

Miscellaneous Document- 573 Defect Information Report

RMISC-19V138-5585.pdf 626.038KB


⬇ Download PDF (611.37 KB)

 

Non-Compliance Notice 573 Report FMVSS 121

RCLRPT-19V138-3276.PDF 212.642KB


⬇ Download PDF (207.66 KB)

 

Recall Acknowledgement

RCAK-19V138-9129.pdf 245.745KB


⬇ Download PDF (239.99 KB)

 

Manufacturer Notices(to Dealers,etc)

RCMN-19V138-1220.pdf 88.063KB


⬇ Download PDF (86 KB)

 

Interim Owner Notification Letter(Part 577)

RIONL-19V138-4569.pdf 92.123KB


⬇ Download PDF (89.96 KB)

 

Miscellaneous Document- 2019-2 Quarterly Report Breakdown

RMISC-19V138-8129.pdf 440.572KB


⬇ Download PDF (430.25 KB)

 

Owner Notification Letter(Part 577)

RCONL-19V138-1790.pdf 433.378KB


⬇ Download PDF (423.22 KB)

 

Recall Quarterly Report #1, 2019-2

RCLQRT-19V138-1648.PDF 211.146KB


⬇ Download PDF (206.2 KB)

 

Remedy Instructions and TSB

RCRIT-19V138-3042.pdf 370.91KB


⬇ Download PDF (362.22 KB)

 

Remedy Instructions and TSB

RCRIT-19V138-3372.pdf 360.603KB


⬇ Download PDF (352.15 KB)

 

Remedy Instructions and TSB

RCRIT-19V138-6657.pdf 490.453KB


⬇ Download PDF (478.96 KB)

 

Remedy Instructions and TSB

RCRIT-19V138-6738.pdf 354.636KB


⬇ Download PDF (346.32 KB)

 

Manufacturer Notices(to Dealers,etc)

RCMN-19V138-6268.pdf 112.508KB


⬇ Download PDF (109.87 KB)

 

Recall Quarterly Report #2, 2019-3

RCLQRT-19V138-4605.PDF 211.24KB


⬇ Download PDF (206.29 KB)

 

Remedy Instructions and TSB

RCRIT-19V138-9586.pdf 361.047KB


⬇ Download PDF (352.58 KB)

 

Remedy Instructions and TSB

RCRIT-19V138-4709.pdf 357.345KB


⬇ Download PDF (348.97 KB)

 

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V138&docType=RCL

 

 

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ANCEL New HD601 Heavy Duty Truck Scanner, Diesel Full System Diagnostic Scan Tool Fits for Cummins, Detroit, Volvo, Paccar & Caterpillar, 2 in 1 HDOBD & OBD2 Code Reader for Commercial Vehicles & Cars
  • [Wide Compatibility Heavy Duty Truck Scanner] Compatible with a wide range of 12V & 24V heavy-duty trucks across North America, including major truck brands such as Freightliner, PeterbilteBay logo, KenwortheBay logo, International, VolvoeBay logo, and Western StareBay logo, with support for common diesel engines from CumminseBay logo, Detroit, and PACCAReBay logo. Whether you're an owner-operator, fleet manager, or repair technician, HD601 helps simplify routine inspections, preventive maintenance, and everyday fault checks. Vehicle coverage may vary by model year, system, and configuration
  • [Full-System Diagnostic Truck Scanner] This heavy duty diagnostic scanner supports full-system diagnostics for heavy-duty trucks, including Engine, Transmission, ABS, and more.It helps quickly identify faults, pinpoint problem areas, troubleshoot faster, and understand which systems need attention before repairs. Compatible light-duty vehicles support OBD2 diagnostics only
  • [DTC Library + Live Data] This truck diagnostic scanner's built-in DTC library helps truck drivers, DIY users, and more quickly understand fault information. You can also manually enter standard SPN and FMI codes to look up fault details. For roadside situations without internet access, it helps identify possible problem areas
  • [2-in-1 Heavy Duty & OBDII Diagnostics] This heavy duty scanner supports both HDOBD and OBDII diagnostics. It provides essential functions including Quick Scan, Full Scan, Live Data, Freeze Frame Data, Fault Code Reading and Clearing, and more. It supports HDOBD protocols such as J1939 and J1587/J1708 for reliable vehicle communication
  • [Supports Multiple Vehicle Types] Suitable for various commercial vehicles, including heavy-duty trucks, semi-trucks, buses, and more. This truck scanner diagnostic tool features 6/9/16-pin connectors to support common vehicle interfaces, making it suitable for different vehicle applications and transportation needs
$169.99 −$34.00 $135.99
Buy on Amazon Price incl. tax, excl. shipping
SaleBestseller No. 2
Launch CRP129HD Heavy Duty Truck Scanner with DPF Regen & 7+ Resets
Launch CRP129HD Heavy Duty Truck Scanner with DPF Regen & 7+ Resets
  • Boost DPF Performance For Smooth Truck Operation: Facing power loss, weak acceleration or constant DPF warning lights? The DPF regen scan tool offers forced DPF regeneration, DPF Reset, and DPD/DPR functions to clear soot buildup, recover engine output and keep exhaust aftertreatment working properly. Detect DPF‑related errors fast, reduce downtime, and prolong your diesel particulate filter lifespan. Vehicle compatibility varies. Please verify before purchase.
  • Full-System Diagnostics with Real-Time Live Data: This truck scanner diagnostic tool covers Engine, ABS, Transmission, SRS, SAS, TPMS and other core vehicle systems. Read & clear fault codes, access live data stream, freeze frame, I/M readiness, DTC lookup and additional practical functions. Leverage real‑time data to quickly locate faults and support reliable repair judgements.
  • 7+ Resets ‑ Perform Essential Service Procedures: The heavy duty diagnostic tool comes with 7+ professional service resets. It supports DPF Regen for soot removal, Oil Reset to erase service reminders, Injector Coding for new injectors, DEF Test, Speed Limit Adjustment, Cylinder Cutout for weak cylinder detection, Clutch Relearn for improved clutch engagement. Run these resets after service or component replacement to keep your truck working properly. Available functions vary by vehicle model.
  • One Professional heavy duty scanner for 50+ Truck Brands: Compatible with J1939, J1708, J1587, and OBD2/CAN protocols this semi truck scanner delivers wide coverage for mainstream diesel trucks and commercial vehicles. Supported brands include CumminseBay logo, Detroit, CaterpillareBay logo, PaccareBay logo, VolvoeBay logo, Freightliner, KenwortheBay logo, PeterbilteBay logo, International, MackeBay logo, IsuzueBay logo, Hino, Scania, Mercedes-BenzeBay logo, and more. This single diesel diagnostic scanner lets you service more vehicles and cut down tool investment costs.
  • Expert Remote Diagnostic Support: Faced with unexpected truck breakdowns? Equipped with built‑in TeamViewer and tech‑to‑tech support, this diesel truck scanner enables secure real‑time remote connection with professional technicians for diagnosis and troubleshooting. Share live vehicle data and send diagnostic feedback for quicker technical analysis to get expert guidance, no on‑site service required. Minimize downtime, prevent unnecessary repairs and get your truck back on the road sooner.
$569.00 −$70.00 $499.00
Buy on Amazon Price incl. tax, excl. shipping
SaleBestseller No. 3
ANCEL V6HD Heavy Duty Truck Scanner, Bidirectional Tests, DPF Regen
ANCEL V6HD Heavy Duty Truck Scanner, Bidirectional Tests, DPF Regen
  • BROAD VEHICLE & ENGINE COVERAGE: Professional heavy duty truck scanner for trucks, buses, medium-duty vehicles, construction and agricultural equipment. Supports major brands including Freightliner, KenwortheBay logo, PeterbilteBay logo, MackeBay logo, International, VolvoeBay logo, Hino and IsuzueBay logo, plus CumminseBay logo, Detroit, PACCAReBay logo, CaterpillareBay logo and International A26 engines. J1939/J1708 support covers newer and legacy commercial vehicles. Verify coverage before purchase
  • DPF REGEN & DEF/SCR: Diagnose supported diesel aftertreatment systems with DPF regeneration, soot load, differential pressure, exhaust temperature, NOx sensor and DEF level data. Helps identify DPF blockage, excessive soot, DEF/SCR faults, warning lights and derate-related issues, providing key data for faster aftertreatment diagnosis and service
  • BIDIRECTIONAL ACTIVE TESTS: Go beyond code reading with two-way component testing. Command and monitor supported injectors, EGR/VGT actuators, cooling fans, fuel pumps and relays to help verify operation. Cylinder cut-off testing helps identify misfires, cylinder contribution and injector-related issues, reducing unnecessary parts replacement
  • 40+ DIESEL SERVICE FUNCTIONS: Focused on high-frequency shop tasks including oil reset, injector coding, speed limiter adjustment and idle speed adjustment. Additional service and reset functions support chassis and other routine maintenance needs. Speed and idle adjustments remain within supported manufacturer parameters
  • INDUSTRIAL-GRADE DUAL-CHIP HARDWARE: Quad-core 2.0 GHz processor and automotive-grade communication MCU support smooth multitasking and reliable vehicle communication. Wireless VCI offers up to 10 m Bluetooth connectivity. An 8-inch high-brightness display supports glove-friendly use
$999.99 −$200.00 $799.99 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
SaleBestseller No. 4
NEXAS NL102 Heavy Duty Truck Diagnostic Scanner for Diesel Trucks
NEXAS NL102 Heavy Duty Truck Diagnostic Scanner for Diesel Trucks
  • Diagnose Heavy-Duty Truck Problems Fast — Read and clear fault codes and diagnose warning light issues on many Class 4–8 diesel trucks including Freightliner, PeterbilteBay logo, KenwortheBay logo, VolvoeBay logo, MackeBay logo and CumminseBay logo-powered vehicles
  • Help Reduce Downtime & Repair Costs — It offers full system diagnostics for major trucks meeting standard protocols, along with complete OBD2 functionality. Quickly check engine faults, view live truck data and identify issues before expensive repair shop visits or unnecessary repairs
  • No complicated setup required — Simple menus and built-in DTC explanations make this truck code reader easy to use for owner-operators, mobile mechanics and small fleet maintenance
  • Live Data & Built-in DTC Lookup — View real-time engine data and built-in truck fault code definitions directly on the scanner to help understand vehicle problems faster without searching through manuals
  • Free Lifetime Updates & Technical Support — Includes free software updates plus responsive technical support for setup, compatibility and everyday truck diagnostics
$189.99 −$20.00 $169.99 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
SaleBestseller No. 5
ANCEL X7HD PRO Heavy Duty Truck Scanner with 42+ Functions & ECU Coding
ANCEL X7HD PRO Heavy Duty Truck Scanner with 42+ Functions & ECU Coding
  • HANDLE MORE HEAVY-DUTY JOBS WITH ONE SCANNER — The ANCEL X7HD PRO brings full-system diagnostics, HDOBD/OBD2 diagnostics, 42+ service functions, bi-directional controls, and ECU coding into one heavy-duty scan tool. Built for diesel technicians, repair shops, and fleet maintenance teams that need one scanner for everyday diagnostics, service, active tests, and post-repair work
  • TAKE ON 42+ SERVICE & RESET JOBS IN-HOUSE — Perform supported DPF regeneration, injector coding, oil reset, throttle adaptation, EPB reset, ABS bleeding, idle/speed adjustment, and more. Handle more routine maintenance and service work in your own shop or fleet yard instead of relying on a dealer or separate tools for every job
  • COMMAND COMPONENTS & CHECK THEIR RESPONSE — Bi-directional control lets you command supported components such as injectors, cooling fans, throttle actuators, and ABS-related systems, then check how they respond. Use active tests to narrow down a problem before tearing things apart or replacing parts, helping you troubleshoot based on actual component behavior instead of fault codes alone
  • CODE & MATCH MODULES AFTER REPLACEMENT — Perform supported ECU coding, module matching, adaptations, and relearn procedures when replacing compatible components or control modules. Complete more post-repair setup with the same scanner and help ensure replacement modules are properly configured to communicate with the vehicle
  • DIAGNOSE MORE SYSTEMS ACROSS A MIXED FLEET — Read and clear codes, view live data and freeze frame information, and access supported systems including Engine, Transmission, ABS, and Body. Coverage includes compatible Freightliner, KenwortheBay logo, PeterbilteBay logo, VolvoeBay logo, MackeBay logo, and International trucks; CumminseBay logo, CaterpillareBay logo, Detroit, PACCAReBay logo, and NavistareBay logo engines; plus supported OBD2/HDOBD vehicles—giving multi-brand shops and fleets broader coverage from one tool
$939.99 −$188.00 $751.99
Buy on Amazon Price incl. tax, excl. shipping

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