February 28, 2019
Passenger Frontal Air Bag Inflator May Explode
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
NHTSA Campaign Number: 19V141
Manufacturer McLaren
Automotive Incorporated
Components AIR BAGS
Potential Number of Units Affected 2,792
Summary
McLaren Automotive Incorporated (McLaren) is recalling certain 2012-2013 MP4-12C, 2014-2016 650s, 2015-2016 675 LT, 2014-2015 P1 and 2015-2017 570 vehicles. These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy
McLaren will notify owners, and dealers will replace the air bags, free of charge. The recall began March 28, 2019. Owners may contact McLaren customer service at 1-646-429-8916.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Urgent – Immediate Action Required
12C, 650S & 570S Passenger Front Airbag Module Replacement – North America
| Bulletin Type: | Safety Recall Campaign |
| Reference Number: | 11 N 024 for 12C & 650S
13 N 006 for 570S |
| Recall Reference: | 025 for 12C & 650S
024 for 570S |
| Attention: | Service Managers and Retailer Technicians |
| Affected Vehicles: | 12C, 650S & 570S Coupe, Spider, and GT |
| Situation: | Airbag recall |
| Procedure: | Please refer to the instructions outlined in this document to replace the passenger front airbag module and return the removed module to the supplier. |
| Date: | 28th March 2019 |
Urgent Safety Recall Campaign – 12C, 650S & 570S Passenger Front Airbag:
- Retailers must contact customers and make service appointments as soon as reasonably practical.
- Repairs are to be performed by any McLaren Authorised Retailer regardless of where the vehicle was purchased.
For more details, please read the bulletin below.
This Safety Recall Campaign will cover:
- Immediate Action Required
- Passenger Front Airbag Module Replacement Instructions
- Documentation and Labelling Requirements
- Packaging and Labelling Instructions
- Shipping Instructions
On 9th December 2016, the National Highway Traffic Safety Administration (NHTSA) added McLaren Automotive Limited to the list of manufacturers affected by the Takata airbag recall. According to NHTSA’s press release, “a combination of time, environmental moisture and fluctuating high temperatures contribute to the degradation of the ammonium nitrate propellant in the inflators. Such degradation can cause the propellant to burn too quickly, rupturing the inflator module and sending shrapnel through the airbag and into the vehicle occupants.”
1. Immediate Action Required
Retailers must contact customers and make service appointments as soon as reasonably practical.
Repairs are to be performed by any McLaren Authorised Retailer regardless of where the vehicle was purchased.
Retailers must not refuse to repair a vehicle due to the fact that it was not purchased from their location.
2. Passenger Front Airbag Module Replacement Instructions
Care Point: Do not deploy the airbag once it is removed from the vehicle
Care Point: Keep the box of the new airbag module in its original shape as this will be used to package and return the old airbag module
Care Point: Before the new airbag module is installed to the vehicle, ensure that the serial and part numbers are recorded on the N-015 Airbag Module Record form which has been sent together with this bulletin
SEOCONTENT-START
Step 1
Please refer to the following Service Information System (SIS) instructions to remove the passenger front airbag module:
12C & 650S – Coupe vehicles: “AA-RM-06N04-01-004 – Remove/install Passenger Airbag-Coupe”
12C & 650S – Spider vehicles: “AB-RM-06N04-01-004 – Remove/install Passenger Airbag-Spider”
570S – Coupe, Spider and GT vehicles – “CA-RM-08N002-01-002 – Remove/install airbag-Facia”
Step 2
Once the airbag has been removed from the vehicle, please complete the attached form ‘I N-015 Airbag Module Record” and attach to the relevant Warranty Work Package.
3. Documentation and Labelling Requirements
The following shipping documents and labels are required to return the removed airbag modules.
- Return Label: This label is supplied with each new airbag module and must be affixed to the return box.
Peel this label and place on the left side of the upper panel of the box covering old labels
“DO NOT COVER CLASS 9 DIAMOND”
Return Label
- Hazard Class 9 and UNB268 safety device label:
Safety Device Label
- Bill of Lading Document: This document must be completed and printed with two copies, one copy must be handed to the collection agent and the second copy kept for the Retailer’s record (this must be archived for at least 2 years).
Bill of Lading Document
- Emergency Response Guide (ERG) Document: This document must be completed and handed to the collection agent.
Emergency Response Guide
4. Packaging and Labelling Instructions
Care Point: Ensure that personnel wear protective gloves when working with these packages
Care Point: If a replacement box is needed, please contact XPO Customer Service to request a new box. Please refer to page 7 of this document for further details
Step 1
Confirm that the box that the new airbag was delivered in is in an acceptable condition, if damage is noted, please refer to the Care Point above.
Step 2
Place the removed airbag module under the plastic layer on the tray in the position shown in the picture below.
Fold the tray sides 90 degrees from the base.
Step 3
Insert the assembled tray into the box.
Step 4
Close and seal the box using standard packing tape.
Step 5
Attach the three labels in the position shown on the outside of the box.
- Hazard Class 9 label.
- UN3268 Safety device label. Return Label.
5. Shipping Instructions
Step 1
Place the box(es) on a wooden pallet. Once 5 or more modules have been accumulated and are ready for return, please contact XPO Logistics on +1-877-650-3476 to arrange collection.
The following information must be available:
- Retailer #
- Quantity of boxes and pallets
- Email address and contact number
Step 2
On the day of collection by XPO Logistics, provide a copy of the Bill of Lading document to the collecting agent and retain the second copy for your records (the document must be archived for at least 2 years).
Labels and new boxes can be obtained from XPO Customer Service via email or telephone.
XPO Customer Service Contact Details:
Email address: [email protected]
Telephone number: +1-210-250-5079
If you have any questions, please speak to your Regional Aftersales Manager.
Best regards,
David Bodily
Head of Service Operations
Warranty Information
| Description | Resolution Code | Repair Time |
| 12C & 650S – Passenger Front Airbag Module Replacement | CPCPC101A11A9901 | 5.0 Hours |
| 570S Coupe, Spider, and GT-Passenger Front Airbag Module Replacement | CPCPC401A11A9901 | 5.05 Hours |
Parts Information
Description Part Number Quantity Order Process
AIRBAG-PASS-LHD IINAOIOCP 1 Unipart
M6 NUT IIN2398CP 4 Unipart
13 Affected Products
Vehicles
| MCLAREN | 570 | 2015-2017 |
| MCLAREN | 650S | 2014-2016 |
| MCLAREN | 675 LONGTAIL | 2015-2017 |
| MCLAREN | MP4-12C SPIDER | 2012-2013 |
| MCLAREN | P1 | 2014-2015 |
11 Associated Documents
Recall Acknowledgement
RCAK-19V141-4032.pdf 278.918KB
Defect Notice 573 Report
RCLRPT-19V141-9772.PDF 218.705KB
Recall Quarterly Report #1, 2019-1
RCLQRT-19V141-9193.PDF 211.136KB
Manufacturer Notices(to Dealers,etc)- Urgent – Immediate Action Required 12C, 650S & 570S Passenger Front Airbag Module Replacement – North America
RCMN-19V141-8898.pdf 808.965KB
Recall 573 Report – AMENDMENT 1
RCLRPT-19V141-3203.PDF 218.75KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V141-7112.pdf 1798.534KB
Recall Quarterly Report #2, 2019-2
RCLQRT-19V141-1842.PDF 211.233KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V141-3059.pdf 1144.081KB
Renotification Notice – March 2019
RCRN-19V141-2448.pdf 1821.156KB
Renotification Notice – June 2019
RCRN-19V141-0620.pdf 1145.78KB
Recall Quarterly Report #3, 2019-3
RCLQRT-19V141-0858.PDF 211.33KB
Latest Recalls Documents
1 Associated Investigation
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers. All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.
During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers. Nonetheless, at ODI’s insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation. The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures. As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.
Takata’s initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida. Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas. Takata’s testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions. During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.
Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina. Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls. Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity. Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing. All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.
The investigation now includes all manufacturers and vehicles known to be affected at this time. ODI’s investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.
The five ODI reports cited above can be reviewed online at https://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
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