March 1, 2019
Seat Back may not Stay Upright
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
NHTSA Campaign Number: 19V153
Manufacturer Eldorado National-Kansas
Components SEATS
Potential Number of Units Affected 16
Summary
Eldorado National- Kansas (Eldorado National-Kansas) is recalling certain 2015-2016 Goshen Impulse shuttle buses equipped with Freedman GO-ES Foldaway Seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Remedy
Eldorado National-Kansas will notify owners, and Freedman will repair the foldaway seat, free of charge. The recall began April 3, 2019. Owners may contact Eldorado National-Kansas customer service at 1-800-955-4236 or Freedman customer service at 1-800-443-4540.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
GO-ES Foldaway Seat Inspection
Check shipping date under seat. Seats shipped July 2018 and after do not need any repair.
Index Pin inspection. Is pin bent? No = Pass
Pin is located opposite of recliner handle as shown below.
Seatback lock inspection. All checks must pass for the seat to be considered locked.
Video showing inspection: https://www.freedmanseating.com/instructions/go-es-foldaway
- Rotate seatback to in-use position. Does it take significant effort to rotate? No = Pass
- Set seatback between the in-use and stowed positions and release handle. Slowly move seatback to in-use position.
- Does recliner make an audible click noise indicating it is locked? Yes = Pass
- Does recliner handle rotate all the way down in one motion? Yes = Pass
- Apply forward and backward pressure to seatback. Does seatback remain locked? Yes = Pass
- Set seatback to in-use position. See video.
- While applying forward pressure to back of the seat, lift release handle just enough to disengage seatback. Do not manually lift handle all the way. The position of disengagement is somewhere between the handle’s locked and fully unlocked position.
- Release handle and move seatback back and forth near the in-use position.
- Does it sound/feel like the mechanism is ratcheting? No = Pass ii. Does it take significant effort to rotate seatback? No = Pass
If all inspections pass, seat does not need any repair.
If any of the inspections fail, perform repair per detailed instructions using service kit (FSC Part Number: 44200).
Instructions and related documents can be found here:
Customer Service Contact Information:
Email: [email protected]
Email Subject Must Contain: GO-ES Foldaway Seat Recall Seat Recall Form must be complete and attached
| Terry Gogins Customer Service Department 773-524-2440 EXT 233 | Anthony Lee Customer Service Department 773-524-2440 EXT 311 |
2 Affected Products
Vehicle
| GOSHEN | IMPULSE | 2015-2016 |
5 Associated Documents
Defect Notice 573 Report
RCLRPT-19V153-3040.PDF 213.728KB
Recall Acknowledgement
RCAK-19V153-5557.pdf 245.222KB
Miscellaneous Document- Seat Inspection Instructions
RMISC-19V153-5497.pdf 151.006KB
Recall Quarterly Report #1, 2019-2
RCLQRT-19V153-4132.PDF 211.118KB
Recall Quarterly Report #2, 2019-3
RCLQRT-19V153-1081.PDF 211.216KB
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