190412REV – Generator Exhaust Pipe may get Damaged – 2019 Fleetwood Flair & Holiday Rambler Admiral Motorhomes

April 16, 2019 NHTSA CAMPAIGN NUMBER: 19V306000

Generator Exhaust Pipe may get Damaged

If motorhome is driven on an incline, the generator exhaust pipe may get damaged, possibly resulting in carbon monoxide entering the vehicle when the generator is running, increasing the risk of injury or death.

 

NHTSA Campaign Number: 19V306

Manufacturer REV Recreation Group

Components EQUIPMENT

Potential Number of Units Affected 62

 

Summary

REV Recreation Group (REV) is recalling certain 2019 Fleetwood Flair and Holiday Rambler Admiral motorhomes. The generator exhaust pipe placement exits the motorhome within the vehicle’s departure angle.

 

Remedy

REV has notified owners, and dealers will inspect and reroute the generator exhaust pipe, as necessary, free of charge. The recall began May 21, 2019. Owners may contact REV customer service at 1-800-509-3417. REV’s number for this recall is 190412REV.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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Revised 05/22/2019 – corrected affected unit list

Recall Bulletin 190412REV

 

RECALL BULLETIN:

190412REV

 

YEAR(S) AFFECTED:

2019

 

PRODUCT(S) AFFECTED:

Fleetwood Flair Model 32 S only Manufactured 6/20/2018 through 2/22/2019

Holiday Rambler Model 32 S only

Admiral Manufactured 6/29/2018 through 3/22/2019

 

MODEL(S) AFFECTED:

32 S Only

 

SUBJECT:

Inspection / Correction of Generator Exhaust Pipe Routing

 

KEYWORDS:

Exhaust, Generator

ISSUE DATE:

May 2019

 

The purpose of this Recall Service Bulletin is to inform all REV Recreation Group dealers about the need to inspect the generator exhaust pipe routing on certain model year 2019 Fleetwood Flair Model 32 S, and certain model year 2019 Holiday Rambler Admiral Model 32 S, to ensure the exhaust pipe does not intrude into the departure angle of the coach. If the generator exhaust pipe is improperly routed, it will need to be replaced with a different exhaust pipe that exits at the rear of the vehicle.

The lists of affected motorhomes and required replacement parts appear at the end of this Bulletin.

 

CONDITION:

On motorhomes affected by this recall, the generator exhaust pipe may be routed in a manner that causes it to intrude into the departure angle of the coach. This improper mounting location could cause the generator exhaust pipe to become damaged or sheared off when the vehicle is driven on an incline, potentially allowing carbon monoxide from generator exhaust emissions to enter the vehicle, which could result in illness or death.

 

PROCEDURES:

Dealers are required to call REV Dealer Technical Support to obtain Prior Authorization before beginning any work and after the unit is in their bay. You will receive instructions and will be provided any necessary part ordering information.

Fleetwood Dealer Technical Support: (800) 816-9825

Holiday Rambler Dealer Technical Support: (877) 332-9239

• READ THIS ENTIRE BULLETIN CAREFULLY BEFORE PROCEEDING AND FOLLOW ALL SAFETY PRECAUTIONS.
• Review the list of affected units at the end of this bulletin to ensure the motorhome you are inspecting is part of this campaign.
• Take a copy of this bulletin with you when servicing the unit.
• PHOTOS WILL BE REQUIRED FOR THE FOLLOWING PROCEDURES. READ PHOTO REQUIREMENTS CAREFULLY. INSUFFICIENT PHOTO DOCUMENTATION MAY RESULT IN CLAIM DENIAL
• If there are any questions after reviewing the entire procedure, contact REV Dealer Technical Support.

 

WARNING

KEEP CLEAR OF ALL PINCH POINTS WHEN WORKING UNDER A MOTORHOME. THE LEVELING JACKS SHOULD NOT SUPPORT ANY WEIGHT OF THE MOTORHOME WHILE WORK IS PERFORMED. FAILURE TO FOLLOW THIS WARNING MAY RESULT IN PERSONAL INJURY. DO NOT WORK UNDER AN ELEVATED MOTORHOME UNLESS IT IS SUPPORTED BY A HOIST OR WITH JACK STANDS CAPABLE OF SUPPORTING ITS WEIGHT. HEED ALL PRECAUTIONS AND USE APPROPRIATE PERSONAL PROTECTIVE EQUIPMENT TO AVOID INJURY.

 

INSPECTION

NOTE: This document only applies to the Flair/Admiral 32 S; no other models are affected.

1. Park the motorhome on dry, level pavement. Place the transmission into PARK and set the parking brake. Turn off the ignition and remove the ignition key. Maintain control of keys while work is performed.

2. Turn off the ignition and remove the ignition key. Maintain control of the ignition key until all repairs are completed. Attach a notice, “Do Not Use”, to the generator switch in order to prevent activation of the system.

3. Block wheels to prevent movement.

4. At the driver’s side, rear of the coach, locate the generator exhaust pipe and determine whether it exits on the side of the motorhome or out the rear, under the bumper. See Figures 1 & 2 for both examples of exhaust pipe routing.

a) If the generator exhaust pipe exits the motorhome at the rear of the coach under the bumper, take several clear photos (see Photo Requirements on Page 3) and submit a claim using code 6080-11, “Inspected/Not Defective”; no more work is required.

b) If the generator exhaust pipe exits on the side of the motorhome, take several clear photos (see Photo Requirements on Page 3) and then proceed to the Repair Procedure beginning at Step 5.

 

Photo Requirements:

For Non-Defective Units: Take photos that clearly show that the generator exhaust pipe has been properly routed. Submit the photos with an authorization request for Inspected/Not Defective. See Figure 1 (Page 2) for an exemplar photo.

For Defective Units:  “Before” and “after” photos will be required.

• Before beginning repairs, take several photos clearly showing the generator exhaust misrouted out the side of the motorhome. See Figure 2 (Page 2) for an exemplar photo.
• After completing repairs, take several photos that clearly display the corrected routing of the generator exhaust out the rear of the coach, under the bumper.  See Figure 1 (Page 2) for an exemplar photo. Submit both sets of photos with an authorization request for Inspected/Defective/Repaired.

 

REPAIR PROCEDURE

NOTE:  Prior to ordering parts and/or starting work, verify the size of the generator  that is installed in the unit you are repairing. It will either be a 4.0 kW or 5.5 kW Onan generator; this will affect which part is needed for the repair.

5. Referencing Figure 3:

a) Remove the hardware clamping the generator exhaust hanger to the generator exhaust pipe using a ½” open end wrench and ratchet with a ½” deep well socket.

b) Once loose from the exhaust pipe, remove the generator exhaust hanger by removing the ¼” HWH screw holding it to the sidewall with a 3/8” driver bit and drill. Set aside all of the generator exhaust hanger components and fasteners for later reinstallation.

c) Using a 3/8” driver bit and drill, remove both ¼” HWH screws holding the generator exhaust pipe guard to the sidewall. Discard the generator exhaust pipe guard and mounting screws as they will not be reinstalled.

6. Referencing Figure 4, remove the generator exhaust pipe by loosening the U-bolt clamp securing the generator exhaust pipe to the generator with a ratchet and a ½” deep well socket. Set aside the U-bolt exhaust clamp for later reinstallation. Discard the generator exhaust pipe as it will not be reinstalled.
7. Begin reinstallation by sliding the new generator exhaust pipe onto the generator exhaust port until it is fully seated to the bottom of the fl ared end or is tight against the bottom of the generator. Be sure it is oriented so that it exits the rear of the vehicle under the bumper; reference Figures 5 and 6. Clamp in place with the U-bolt exhaust clamp previously removed in Step 6; carefully position the U-bolt so that the nuts can be easily tightened with a ratchet and a ½” deep well socket.
8. Reinstall the generator exhaust hanger onto the new generator exhaust pipe below the inner edge of the rear wall using a ½” open end wrench and a ratchet with a ½” deep well socket. Then, using a 3/8” driver bit and drill, install a ¼” HWH self-tapping screw thru the third hole (from the top) of generator exhaust pipe hanger into the inside of the rear wall, 1” up from the bottom of the wall, reference Figures 7 and 8 for clarifi cation. Install a second ¼” HWH selftapping screw into the top hole on the generator exhaust hanger, taking care to not over torque as the top screw is being secured into sheet steel only.
9. Use silicone sealant to seal the screw holes in the sidewall where the defective components were removed, in order to prevent water intrusion.

PHOTO REQUIREMENT: When the repair has been completed, take photos to submit with the repair claim.

 

TOOLS

Wheel Chocks	Ratchet
Power Drill	Tape Measure
3/8” Driver Bit	Caulking Gun
½” Open End Wrench	Flashlight
½” Deep Well Socket

 

PARTS

Order only 1 of the 2 exhaust pipe part numbers listed below, depending on the model of generator installed on the vehicle with which you are working:

Part Number	Description
10774829   (ref. B65-0131)	Exhaust Pipe for Model 4.0 kW Onan Generator
10774830   (ref. B65-0132)	Exhaust Pipe for Model 5.5 kW Onan Generator

 

OBTAIN LOCALLY

Silicone

¼” HWH Self-Tapping Screws

 

WARRANTY LABOR ALLOWANCE:

Recall 190412REV, Flair/Admiral Model 32 S Generator Exhaust Routing

Use flat rate codes:

6080-11	Inspected/Not Defective	0.1 hr.	Prior Authorization Required
6080-12	Inspected/Defective/Repaired	0.3 hr.	Prior Authorization Required

 

If you have any questions concerning this bulletin, contact REV Dealer Technical Support:

Fleetwood Dealer Technical Support: (800) 816-9825

Monaco/Holiday Rambler Dealer Technical Support: (877) 332-9239

Service Literature is available at:  https://www.revrvdealers.com

 

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IMPORTANT SAFETY RECALL
THIS NOTICE APPLIES TO YOUR VEHICLE
RECALL 190412REV
NHTSA # 19V306
May 2019

 

Dear Valued Holiday Rambler Customer:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

REV Recreation Group Inc. has decided that a safety defect relating to motor vehicle safety exists in certain model year 2019 Holiday Rambler Admiral Model 32 S, Class A motorhomes, manufactured June 29, 2018 through March 22, 2019.

 

WHAT IS THE PROBLEM?

On motorhomes affected by this recall, the generator exhaust pipe was routed to exit the motorhome within its departure angle. This could cause the exhaust pipe to become damaged or sheared off if the vehicle is driven on an incline.

If the generator exhaust pipe is damaged or sheared off, it may cause carbon monoxide to intrude inside the vehicle, which could result in illness or death.

 

WHAT SHOULD YOU DO?

Please make certain your motorhome is immediately inspected and repaired by contacting an authorized REV Recreation Group Inc. dealer.

For assistance locating an authorized REV Recreation Group servicing dealer, please call REV Recreation Group Owner Relations toll-free at:

(800) 509-3417

 

WHAT WILL REV RECREATION GROUP DO?

With your continued satisfaction in mind, it is our intention to have these repairs made at your convenience with as little disruption as possible. Effective immediately, REV RV dealers have been supplied with all of the information needed to enable them to inspect, and if necessary, replace the generator exhaust pipe and properly route it.

The repair should take less than one hour to complete; however, because of service scheduling times, your dealer may need the vehicle for a longer period of time. This service will be performed for you free of charge.

When you deliver your motorhome for repairs, your dealer will complete a Repair Order. Upon completion of the repair, please sign the Repair Order and fill out the enclosed self-addressed Vehicle/Owner Information Update Card and return it to REV Recreation Group.

If you have changed your address or sold the motorhome, please take a moment to provide the name and address of the person or dealership you sold it to on the enclosed Vehicle/Owner Information Update Card and return it to REV Recreation Group. This will allow us to update our records and if necessary, notify the new owner using the information you provide.

If you have paid to have this concern corrected previously, you may be eligible for reimbursement of your cost for that repair. For more information, please contact REV Recreation Group Owner Relations at (800) 509-3417.

 

For more information regarding this recall, contact:

REV RECREATION GROUP OWNER RELATIONS – RECALL #190412REV
P.O. Box 1007
Decatur, Indiana 46733
(800) 509-3417

If you are unable to obtain the specified repair promptly and without charge, please contact REV Recreation Group Owner Relations using the above information.

For leased vehicles – Any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

If you believe that the dealer and REV Recreation Group Inc. have failed or have been unable to remedy the defect without charge or within a reasonable period of time, you may submit a complaint to:

Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, DC 20590

Or call the toll-free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153)
or go to https://www.safercar.gov

 

REV Recreation Group Inc. is taking these steps in the interest of your safety. We regret any inconvenience this may cause you.

 

Sincerely,

 

REV RECREATION GROUP INC.

 

Recall 190412REV
NTHSA 19V306

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IMPORTANT SAFETY RECALL
THIS NOTICE APPLIES TO YOUR VEHICLE
RECALL 190412REV
NHTSA # 19V306
May 2019

 

Dear Valued Fleetwood Customer:

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

 

REV Recreation Group Inc. has decided that a safety defect relating to motor vehicle safety exists in certain model year 2019 Fleetwood Flair Model 32 S, Class A motorhomes, manufactured June 20, 2018 through February 22, 2019.

 

WHAT IS THE PROBLEM?

On motorhomes affected by this recall, the generator exhaust pipe was routed to exit the motorhome within its departure angle. This could cause the exhaust pipe to become damaged or sheared off if the vehicle is driven on an incline.

If the generator exhaust pipe is damaged or sheared off, it may cause carbon monoxide to intrude inside the vehicle, which could result in illness or death.

 

WHAT SHOULD YOU DO?

Please make certain your motorhome is immediately inspected and repaired by contacting an authorized REV Recreation Group Inc. dealer.

For assistance locating an authorized REV Recreation Group servicing dealer, please call REV Recreation Group Owner Relations toll-free at:

(800) 509-3417

 

WHAT WILL REV RECREATION GROUP DO?

With your continued satisfaction in mind, it is our intention to have these repairs made at your convenience with as little disruption as possible. Effective immediately, REV RV dealers have been supplied with all of the information needed to enable them to inspect, and if necessary, replace the generator exhaust pipe and properly route it.

The repair should take less than one hour to complete; however, because of service scheduling times, your dealer may need the vehicle for a longer period of time. This service will be performed for you free of charge.

When you deliver your motorhome for repairs, your dealer will complete a Repair Order. Upon completion of the repair, please sign the Repair Order and fill out the enclosed self-addressed Vehicle/Owner Information Update Card and return it to REV Recreation Group.

If you have changed your address or sold the motorhome, please take a moment to provide the name and address of the person or dealership you sold it to on the enclosed Vehicle/Owner Information Update Card and return it to REV Recreation Group. This will allow us to update our records and if necessary, notify the new owner using the information you provide.

If you have paid to have this concern corrected previously, you may be eligible for reimbursement of your cost for that repair. For more information, please contact REV Recreation Group Owner Relations at (800) 509-3417.

For more information regarding this recall, contact:

REV RECREATION GROUP OWNER RELATIONS – RECALL #190412REV
P.O. Box 1007
Decatur, Indiana 46733
(800) 509-3417

If you are unable to obtain the specified repair promptly and without charge, please contact REV Recreation Group Owner Relations using the above information.

For leased vehicles – Any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

If you believe that the dealer and REV Recreation Group Inc. have failed or have been unable to remedy the defect without charge or within a reasonable period of time, you may submit a complaint to:

Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, DC 20590

Or call the toll-free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153)
or go to https://www.safercar.gov

 

REV Recreation Group Inc. is taking these steps in the interest of your safety. We regret any inconvenience this may cause you.

 

Sincerely,

 

REV RECREATION GROUP INC.

Recall 190412REV
NTHSA 19V306

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2 Affected Products

Vehicles

FLEETWOOD	FLAIR	2019
HOLIDAY RAMBLER	ADMIRAL	2019

 

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11 Associated Documents

Recall 573 Report- Amendment 1

RCLRPT-19V306-4745.PDF 214.283KB

 

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Remedy Instructions and TSB

RCRIT-19V306-8097.pdf 682.782KB

 

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Defect Notice 573 Report

RCLRPT-19V306-8608.PDF 214.28KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V306-1279.pdf 111.987KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-19V306-1083.pdf 100.917KB

 

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Recall Acknowledgement

RCAK-19V306-4925.pdf 245.689KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V306-9375.pdf 120.423KB

 

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Recall Quarterly Report #3, 2019-4

RCLQRT-19V306-9262.PDF 211.321KB

 

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Recall Quarterly Report #1, 2019-2

RCLQRT-19V306-9400.PDF 211.137KB

 

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ISSUED Renotification Notice

RCRN-19V306-0005.pdf 206.934KB

 

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ISSUED Renotification Notice

RCRN-19V306-8178.pdf 218.163KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V306&docType=RCL

 

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