225-1003 – Undersized Wiring on Unprotected Circuit – 2019-2020 Coachmen Beyond, Crossfit & Galleria Motorhomes

April 30, 2019 NHTSA CAMPAIGN NUMBER: 19V336000

Undersized Wiring on Unprotected Circuit

The undersized wiring on the unprotected circuit may be overloaded and melt, increasing the risk of a fire.

 

NHTSA Campaign Number: 19V336

Manufacturer Forest River, Inc.

Components ELECTRICAL SYSTEM, EQUIPMENT

Potential Number of Units Affected 100

 

Summary

Forest River, Inc. (Forest River) is recalling certain 2019-2020 Coachmen Beyond, Crossfit and Galleria motorhomes equipped with ProAir air conditioning systems powered by a LI3 lithium ion battery system. The wiring for ProAir system may be undersized for the potential load. Additionally, the circuit was not fuse or breaker protected.

 

Remedy

Forest River has notified owners, and dealers will replace the wiring and install a circuit breaker, free of charge. The recall began May 20, 2019. Owners may contact Forest River customer service at 1-574-825-8590. Forest River’s number for this recall is 225-1003.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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IMPORTANT SAFETY RECALL

NHTSA RECALL:19V336

<<DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>>  <<ZIP-XXX>>

05/23/2019

 

Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B

“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”

–Forest River motorized and towable products are contained in this section-

 

CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5

Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. 

 

Forest River – Office of Corporate Compliance (“OCC”) has decided that a safety defect exists in certain 2019-2020 Coachmen Beyond, Crossfit, and Galleria Class B Motorhomes. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.

The identified VIN referenced in the attached document(s).
The designated Date range of production is:
Beyond – 3/25/19 through 4/22/19
Crossfit – 1/31/2019 through 3/21/19
Galleria – 10/12/18 through 4/22/19

 

DEFECT/NONCOMPLIANCE:

During manufacturing an incorrect gauge wire, was installed unprotected in certain vehicles

 

EVALUATION OF RISK:

With an incorrect gauged wire and unprotected circuit, the wire may melt increasing the risk of a fire, injury or property damage.

 

ACTION:

Forest River will provide a wire and circuit breaker for installation, free of charge to the dealerships and vehicle owners.  A dealership will be required to conduct this remedy.

 

SERVICE PROCEDURE:

Dealership Service Department Service procedures for addressing the wiring and circuit breaker repair is included with this notice.

 

AVAILABILITY OF REMEDY:

The remedy for this recall is attached with this letter

 

WHAT IS THE PART NUMBER OF THE REMEDY KIT?

F100119065 – RECALL, 60A BREAKER 6GA POWER DIST CABLE – PROAIR OPT

 

PARTS AND RETURN:

Pictures are required for the remedy and/or inspection after installation.

Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s).

 

DEALER REPAIR CODES:

UNITED STATES	REPAIR CODE	DESCRIPTION	ALLOWABLE HOUR(S)
19V336	10-019336	REMEDY WIRING PER REMEDY INSTRUCTIONS	.25 HRS

 

HELPFUL CONTACT INFORMATION:

CONTACT	PHONE/EMAIL
Forest River Warranty	(574) 825-8590
Forest River Parts	(574) 825-8483

 

The Recall shall be considered the utmost priority to remedy the 2019-2020 Coachmen Beyond, Crossfit, and Galleria Class B Motorhomes in question. The retail consumer shall not be charged any amount of monies for remedy to their 2019-2020 Coachmen Beyond, Crossfit, and Galleria Class B Motorhomes listed under this Recall.

If your dealership has already performed the remedy to 2019-2020 Coachmen Beyond, Crossfit, and Galleria Class B Motorhomes, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).  If the remedy needs to be performed on an out of warranty 2019-2020 Coachmen Beyond, Crossfit, and Galleria Class B Motorhomes in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).

 

Notice:

In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall.  Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner.  Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.

 

Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days.  If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.

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IMPORTANT SAFETY RECALL

NHTSA RECALL: 19V336

05/23/2019

 

<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>>  <<ZIP-XXX>>

 

This Notice applies to your vehicle VIN listed above.

 

Dear Forest River Customer:

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act (US) and the Motor Vehicle Safety Act (Canada). Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect which relates to the motor vehicle safety, exists in certain 2019-2020 Coachmen Beyond, Crossfit, and Galleria Class B Motorhomes.

 

WHAT IS THE DEFECT/NONCOMPLIANCE? 

During manufacturing an incorrect gauge wire, was installed unprotected in certain vehicles

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

With an incorrect gauged wire and unprotected circuit, the wire may melt increasing the risk of a fire, injury or property damage.

 

WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?

Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.

 

WHAT SHOULD YOU DO?

Please contact your dealer without delay and request a service appointment to schedule the free remedy.  The vehicle

Owner is responsible for making arraignments to have the work completed.  Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership.  It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.

 

You may also visit www.forestriverinc.com for dealer locations.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair is .25 hours.  However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.

 

Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

 

Please send the service invoice to the following address:

 

Beyond, Crossfit and Galleria Forest River, Inc.
Attn: WARRANTY MANAGER
423 N Main St
Middlebury, IN 46540

 

What if you no longer own this vehicle?

If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.

 

PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.

 

MAY FOREST RIVER ASSIST YOU FURTHER?

If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:

CONTACT	PHONE
Forest River Customer Service	(574) 825-8590

 

If you are still having difficulty getting your vehicle/towable repaired in a reasonable amount of time or without change, you may write to the following address:

Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590

Or you may call the toll free Vehicle Safety Hotline  at 1-888-327-4236 or (TTY: 1-800-424-9153).

 

Or visit www.safercar.gov and search;

Recall ID:19V336

 

 

Sincerely,

Forest River, Inc.
Engineer

Office of Corporate Compliance

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6 Affected Products

Vehicles

COACHMEN	BEYOND	2019-2020
COACHMEN	CROSSFIT	2019-2020
COACHMEN	GALLERIA	2019-2020

 

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8 Associated Documents

Defect Notice 573 Report

RCLRPT-19V336-2945.PDF 213.562KB

 

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Manufacturer Notices(to Dealers,etc)-19V336 – Dealer Letter

RCMN-19V336-5493.pdf 193.805KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V336-4564.pdf 183.516KB

 

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Recall Acknowledgement

RCAK-19V336-4402.pdf 250.951KB

 

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Defect Notice 573 Report

RCLRPT-19V336-2945.pdf 214.008KB

 

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Recall Quarterly Report #1, 2019-2

RCLQRT-19V336-1812.PDF 211.133KB

 

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Recall Quarterly Report #3, 2019-4

RCLQRT-19V336-6464.PDF 211.323KB

 

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Recall Quarterly Report #2, 2019-3

RCLQRT-19V336-6457.PDF 211.233KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V336&docType=RCL

 

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