January 11, 2018
Water Pressure Relief valve may Open
A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
NHTSA Campaign Number: 18V050
Manufacturer Pierce
Manufacturing
Components EQUIPMENT
Potential Number of Units Affected 123
Summary
Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Quantum, Saber, Velocity, and Commercial emergency vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
Remedy
Pierce has notified owners, and dealers will install a remedy kit, free of charge. The recall began on February 9, 2018. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products at 1-800-533-3569. Pierce’s number for this recall is 74B287.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| TO: | «DEALER» |
| FROM: | Don Chomic – Director, Product Safety Kevin Hanegraaf – Director, Aftermarket Support |
| DATE: | February 2018 |
| SUBJECT: | Recall Notice: |
NHTSA 18V‐050
Pierce 74B287
Hale Service Bulletin #SB‐149 D
Hale Products Pump Relief Valve Assembly
VEHICLE SAFETY RECALL DEALER NOTIFICATION – IMPORTANT
Pierce has decided that a defect which relates to motor vehicle safety exists in Arrow XT, Enforcer, Quantum, Saber, Velocity, and Commercial models built between 2013 and 2017. These vehicles may have been built with Hale relief valve assemblies, which may contain a defect that impacts vehicle safety.
Hale has determined certain pump relief valve assemblies may contain a retaining ring that may have been produced with an inferior grade of plated steel. If the retaining ring is exposed to water, it may corrode and deteriorate overtime, to a point that the relief valve may fail and prevent the pump from building adequate pressure to allow the delivery of water. This may increase the risk of injury.
VEHICLES INVOLVED
The vehicles involved are certain fire apparatus Model Year 2013 – 2017 Arrow XT, Enforcer, Quantum, Saber, Velocity, and Commercial models. There is a total of 123 affected vehicles.
Involved vehicles have been identified by Pierce job numbers and are listed on Pierceparts.com. Owner name and address data will enable dealers to follow up with owners involved in this campaign after Pierce has issued the customer notifications. Pierce has identified these vehicles based on build orders.
Hale and Pierce anticipate that owners may keep their vehicle in‐service until repairs are made.
DEALER RESPONSIBILITY
It is the Pierce dealer’s responsibility to support the customers on the defined list and to encourage the apparatus owner to schedule a service appointment with Hale to replace the required components. Please make sure the customer is aware the remedy will be provided by Hale without charge.
Hale will be performing the repairs and working with the customers to make the arrangements to have the repairs completed. The repairs should take less than 2.5 hours. Pierce dealers are being asked to support this effort by providing assistance in directing our customers to the closest authorized Hale repair facility. We are including Hale’s service bulletin information with this dealer notice for your convenience. It provides contact information at Hale.
It is a violation of Federal law for a dealer to deliver a new vehicle covered by this recall notice under a sale or lease until the defect has been remedied.
Thank you for your support and understanding. If you have any questions, please feel free to contact myself at 920‐832‐3342, or Kevin Hanegraaf at 920‐832‐3235.
Sincerely,
Don Chomic
Director, Product Safety
12 Affected Products
Vehicles
| PIERCE | ARROW XT | 2015-2016 |
| PIERCE | COMMERCIAL | 2015-2016 |
| PIERCE | ENFORCER | 2015-2016 |
| PIERCE | QUANTUM | 2015-2016 |
| PIERCE | SABER | 2015-2016 |
| PIERCE | VELOCITY | 2015-2016 |
7 Associated Documents
Recall Acknowledgement
RCAK-18V050-1095.pdf 245.824KB
Defect Notice 573 Report
RCLRPT-18V050-2483.PDF 214.629KB
Manufacturer Notices(to Dealers,etc)
RCMN-18V050-5937.pdf 106.721KB
Recall Quarterly Report #1, 2018-1
RCLQRT-18V050-1049.PDF 214.502KB
Recall Quarterly Report #3, 2018-3
RCLQRT-18V050-5415.PDF 211.313KB
Recall Quarterly Report #4, 2018-4
RCLQRT-18V050-5743.PDF 211.417KB
Recall Quarterly Report #5, 2019-1
RCLQRT-18V050-1553.PDF 211.535KB
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