NHTSA ID Number: 10161598
Manufacturer Communication Number: TSB 544
Summary
Due to the sofa, window shade, and valance set up in the Bay Star
(3628 floorplan only) the early production coaches with this floorplan (3) were shipped to the dealers with restricted access to the egress opening above the front driver’s side sofa.
1 Affected Product
Vehicle
AFFECTED MODELS
2019 :: Bay Star
DESCRIPTION
Due to the sofa, window shade, and valance set up in the Bay Star (3628 floorplan only) the early production coaches with this floorplan (3) were shipped to the dealers with restricted access to the egress opening above the front driver’s side sofa.
ISSUE
The current valance and shade restricts access to the egress window. The dealers must correct this issue prior to retail sale of the affected coaches.
UNITS AFFECTED
Please refer to the attached population list for affected units and VINs.
CORRECTIVE ACTION
Contact your Service Account Manager to obtain authorization and to order parts. Follow the attached instructions to remove and replace the shade and valance.
The purpose of this repair is to provide more room between the top of the sofa and the top of window in case an emergency escape is necessary. The fastener mounted shade and valance will be replaced, and the new valance will be clip-mounted and removable.
SEOCONTENT-START
Newmar Corporation
PO Box 30
Nappanee, IN 46550
TSB 544
June 04, 2019
TECHNICAL SERVICE BULLETIN
AFFECTED MODELS
2019 :: Bay Star
DESCRIPTION
Due to the sofa, window shade, and valance set up in the Bay Star (3628 floorplan only) the early production coaches with this floorplan (3) were shipped to the dealers with restricted access to the egress opening above the front driver’s side sofa.
ISSUE
The current valance and shade restricts access to the egress window. The dealers must correct this issue prior to retail sale of the affected coaches.
UNITS AFFECTED
Please refer to the attached population list for affected units and VINs.
CORRECTIVE ACTION
Contact your Service Account Manager to obtain authorization and to order parts. Follow the attached instructions to remove and replace the shade and valance.
PARTS NEEDED
Item Description
Quantity
Newmar Part #
Shade with Clips
1 ea.
149177
Valance
1 ea.
01710
Backer 3”x 53”
1 ea.
111086
Friction Catches
4 ea.
124329
Screws
.005 ea.
25756
Screws
.008 ea.
42229
Screws
.008 ea.
136072
FLAT RATE CODE: TSB 544 LABOR TIME: 1.5 hr.
IMPORTANT: Please read this bulletin in its entirety prior to beginning any diagnosis or repairs.
NOTICE: Any technical information published in this bulletin is intended for use only by a qualified, Newmar-authorized service technician. Newmar is not responsible for the misuse of this information.
Shade and Valance Replacement for
2019 Bay Star 3628 (Select Coaches Only)
The purpose of this repair is to provide more room between the top of the sofa and the top of
window in case an emergency escape is necessary. The fastener mounted shade and valance will
be replaced, and the new valance will be clip-mounted and removable.
Removal
1. Remove the old valance and mounting brackets, and discard.
2. Remove the old shade and shade brackets, and discard.
Installation
3. Center the new shade over the window, and mark the bracket location. The brackets
should be centered approximately 2¼” from wall with two brackets near each end and
one in the center.
4. Install a ½”x3”x53” backer in the overhead cabinet for the shade clips. Pull or pry up the
false bottom inside the cabinet, being careful to avoid damage. Glue the backer in the
cabinet where the brackets will be placed, and use pin nails to hold it in place. The backer
may be cut into shorter lengths if needed.
5. Refasten the false bottom in the cabinet with pin nails.
6. Install the five shade
clips to the bottom
overhead where marked
using 10x¾” screws (part
#25756).
7. Install the new shade on
the clips, making sure all
of the clips are securely
latched in the shade.
8. Place the valance, or
measure and mark the
wall for Friction Catch
locations.
Fasten two Friction
Catches per side to the
sidewall using 8×1½”
screws (part #42229).
9. Put the valance in place, and secure them to the other side of
the Friction Catches using 8x½” screws (part #136072).
The valance is now fastened by four friction catches and can
be pulled off if an emergency exit is necessary.
Do not use additional fasteners in the wall or cabinets.
10. Take a picture of the finished shade
and valance after installation, and
submit it with the claim.
Parts List
Description Qty Newmar Part #
Shade with Clips 1ea. 149177
Valance 1ea. 01710
Backer 3”x53” 1sf. 111086
Friction Catches 4ea. 124329
Screws .005 25756
Screws .008 42229
Screws .008 136072
Prod# VIN Number Year Brand Type Floor Chassis Date In Date Off
114111 1F66F5DY6K0A00645 2019 BS CA 3628 F 8/15/2018 8/22/2018
113994 1F66F5DY6K0A06414 2019 BS CA 3628 F 2/25/2019 3/4/2019
113772 1F66F5DY7K0A07667 2019 BS CA 3628 F 3/19/2019 3/26/2019
TSB 544
June 04, 2019
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