May 20, 2019 NHTSA CAMPAIGN NUMBER: 19E034000
WiFi Power Converter May Overheat
The overheating can increase the risk of a fire.
NHTSA Campaign Number: 19E034
Manufacturer Linora Corporation
Components EQUIPMENT
Potential Number of Units Affected 2,800
Summary
Linora Corporation (Linora) is recalling certain WiFiRanger DC Step-Up power converters. These power supplies may overheat.
Remedy
Linora has notified the manufacturers and distributors that purchased the product, and dealers for the affected vehicle manufacturers will replace the converter with a new unit, free of charge. The recall began May 20, 2019. Owners may contact Linora Corporation customer service at 1-208-321-5544. Linora’s Corporation number for this recall is TSB 04-2019-24VDC.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Technical Service Bulletins
- 04-2019-5amp Open or Close
- 04-2019-24VDC Open or Close
If you are powering your WiFiRanger(TM) with an AC wall adapter (as pictured below), NO further action is needed on your part.
If you are powering your WiFiRanger(TM) with the below described step-up converter, please continue reading.
This Technical Service Bulletin (TSB) is regarding certain power supplies delivered as part of WiFiRanger(TM) pack systems sold between 09/01/2016 and 03/15/2018. The affected power supplies were black with a silver label stating “WIFIRANGER DC STEP-UP CONVERTER” with two mounting screw holes on each side. Please review your 12V DC power supply on your WiFiRanger(TM) Pack. If it is the one in the picture below please stop using it immediately. We have found that in the rare situation that the below power supply fails, it may overheat causing permanent damage to your WiFiRanger(TM) products.
To check if your WiFiRanger(TM) power supply is part of this technical service bulletin, input your WiFiRanger(TM) ID number in the field above. Your WiFiRanger(TM) ID number (WFR ID for short) can be found on the [wall sticker] next to the power switch or on the [side of your indoor router] as pictured below.
NOTE: The below photos are for illustration purposes only.
The following Service Bulletin are recommended changes to procedures or installation standards to improve usability and reliability of WiFiRanger(TM) products.
| TSB ID | 04-2019-24VDC |
| Description | Replacement of older 24VDC Step-up Converter |
| Urgency | Immediate |
| Product Line | All DC POE enabled products with indoor/outdoor units and pictured unit |
1 Affected Product
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| WIFIRANGER | DC STEP UP CONVERTER | 09/01/2016 – 03/15/2018 |
3 Associated Documents
Defect Notice 573 Report
RCLRPT-19E034-8329.PDF 213.593KB
Manufacturer Notices(to Dealers,etc)
RCMN-19E034-4204.pdf 431.094KB
Recall Acknowledgement
RCAK-19E034-2952.pdf 246.308KB
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