October 7, 2019 NHTSA CAMPAIGN NUMBER: 19V711000
ABS Indicator may not Warn of Malfunction/FMVSS
Without the alert, an operator may not be aware of an active ABS/ESC malfunction and unknowingly operate the vehicle with reduced ABS/ESC function, increasing the risk of a crash.
NHTSA Campaign Number: 19V711
Manufacturer Daimler Trucks
North America LLC
Components SERVICE BRAKES, AIR
Potential Number of Units Affected 12
Summary
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2020 Freightliner Cascadia vehicles. The ABS Electronic Control Unit (ECU) may not detect an incorrectly functioning solenoid valve for the ABS/ESC module during certain low voltage start conditions, potentially causing the ABS/ESC Malfunction indicator not to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, “Air Brake Systems” and number 136, “Electronic Stability Control Systems on Heavy Vehicles.”
Remedy
DTNA will notify owners, and dealers will reprogram the ABS/ESC module, free of charge. The recall began December 2, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL-830.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check for Daimler Trucks North America Recalls
Daimler Trucks
North America LLC
November 2019
FL830A
NHTSA 19V-711
IMPORTANT SAFETY RECALL
See enclosed VIN list
Subject: Freightliner Cascadia ABS Self-Check
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Daimler Trucks North America LLC (DTNA), on behalf of its Freightliner Trucks Division, has decided that a defect which relates to motor vehicle safety exists on specific Freightliner Cascadia vehicles manufactured October 25, 2017, through August 27, 2019, and equipped with certain anti-locking braking system (ABS) software.
On affected vehicles, during low voltage start conditions, the ABS electronic control unit (ECU) may not detect an incorrectly functioning solenoid valve for the ABS electronic stability control (ESC) module.
This may cause the ABS/ESC malfunction indicator light from illuminating during an ABS/ESC malfunction. Unknowingly operating a truck with reduced ABS/ESC function may increase the risk of a crash.
The ABS module will be reprogrammed so the ABS/ESC malfunction indicator light will illuminate as intended. Repairs will be performed by Daimler Trucks North America authorized service facilities.
Your unit will be updated with the latest software per the next agreed upon maintenance update for owners of customer demonstration owners. DTNA personnel will be reaching out to you shortly to schedule this update. The Recall will take approximately one hour and will be performed at no charge to you.
If you do not own the vehicle that corresponds to the identification number(s), which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.
If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address [email protected]. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to https://www.safercar.gov.
We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.
WARRANTY CAMPAIGNS DEPARTMENT
Enclosure
Reimbursement to Customers for Repairs Performed Prior to Recall
If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.
Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement.
Please provide original or clear copies of all receipts, invoices, and repair orders that show:
- The name and address of the person who paid for the repair.
- The Vehicle Identification Number (VIN) of the vehicle that was repaired.
- What problem occurred, what repair was done, when the repair was done.
- Who repaired the vehicle.
- The total cost of the repair expense that is being claimed.
- Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt).
Reimbursement will be made by check from your Daimler Trucks North America LLC dealer.
Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter
SEOCONTENT-START
Defect Information Report
(Section 573.6)
FL-830
Date of Submission: October 4, 2019
Manufacturer: Daimler Trucks North America LLC
P.O. BOX 3849
Portland, Oregon 97208
Type of Report: 0 Safety Defect X Non-Compliance
Vehicle Information
Model Yr. Start: 2018
Make: Freightliner
Model: Cascadia
Production Dates:
Model Yr. End: 2020
Begin: 10/25/2017
End: 08/27/2019
Descriptive Information: Vehicles equipped with a certain ABS module software packaged built within
the above referenced dates.
Number potentially involved: 12 Estimated percentage of involve with defect: 100%
Defect/ Noncompliance Description
For this Defect/Noncompliance:
Describe the defect or noncompliance: On the affected vehicles, the ABS Electronic Control Unit
(ECU} may not detect an incorrectly functioning solenoid valve for the ABS/ESC module during certain
low voltage start conditions. This may cause the ABS/ESC Malfunction indicator not to illuminate during
an ABS/ESC malfunction, and therefore to, not comply with FMVSS 121/136, which requires a vehicle to
illuminate an indicator lamp during an ABS/ESC malfunction.
If a noncompliance, provide the applicable FMVSS: FMVSS 121/136
Describe the safety risk: Operator may not be aware of an active ABS/ESC malfunction. Unknowingly
operating a truck with reduced ABS/ESC function may increase the risk of a crash.
Chronology of Defect/ Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the
noncompliance decision. May 2019, the supplier notified DTNA of potential error in ABS ECU
software. May 2019 – September 2019, DTNA evaluates the software with further testing to determine
the scope of the issue. The supplier initially reported the potential issue may not affect compliance of
DTNA vehicles due to how the vehicles were configured. September 2019, DTNA determined the
potential issue affects customer demonstration vehicles outside of our test fleet and began an
investigation to identify that population for repair considerations. September 30, 2019, with an
abundance of caution, DTNA decided to initiate a voluntary recall.
Identify the Remedy
Describe the defect/noncompliance remedy program, including the manufacture’s plan for
reimbursement. The ABS module will be reprogrammed so the ABS/ESC malfunction indicator will
illuminate as intended. Repairs will be performed by Daimler Trucks North America authorized service
facilities. Copies of the reimbursement plan will be submitted as a supplemental report when available.
Identify the Recall Schedule
Describe the recall schedule for notifications. Customer notification will be made by first class mail
using Daimler Trucks North America records to determine the customers affected.
Planned Dealer Notification Begin Date:
Planned Dealer Notification End Date:
Planned Owner Notification Begin Date:
Planned Owner Notification End Date:
12/02/2019
12/02/2019
12/02/2019
12/02/2019
Manufacture’s identification code for this recall (if applicable): FL-830
DTNA Representative;
Andy Jones
Manager
Compliance and Regulatory Affairs
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| FREIGHTLINER | CASCADIA | 2018-2020 |
7 Associated Documents
Owner Notification Letter(Part 577)
RCONL-19V711-3575.pdf 52.264KB
Recall Quarterly Report #2, 2020-1
RCLQRT-19V711-7793.PDF 211.251KB
Recall Quarterly Report #1, 2019-4
RCLQRT-19V711-6594.PDF 211.155KB
Miscellaneous Document- 573 Defect Information Report
RMISC-19V711-1689.pdf 428.71KB
Recall Acknowledgement
RCAK-19V711-9690.pdf 244.873KB
Non-Compliance Notice 573 Report
RCLRPT-19V711-5587.PDF 212.862KB
Recall Quarterly Report #3, 2020-2
RCLQRT-19V711-1756.PDF 211.33KB
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Heavy Duty Truck Reprogramming
Description:
Designed for flexibility, the USB-Link 3 Wired Edition connects to your PC, tablet, or smartphone with a USB cable, allowing techs to directly connect to a device when working in the field or during signal interruptions.
Built to support the latest protocols (CAN FD, DoIP) and compatible with a wide range of OEM diagnostics software, the USB-Link 3 is our most advanced VCI to date, with the performance and technology you can rely on well into the future.
The USB-Link™ 3 comes with the following:
- Latching USB Cable (PN 404032)
- 9-Pin Deutsch Adapter, 1 Meter (PN 493128)
- J1962 Adapter (16-Pin OBD II, 1 Meter (PN 491113)
The USB-Link™ 3: Wireless is also available (PN 121052).
Specifications
Vehicle Network Protocol Support
CAN FD / J1939 FD / ISO15765 FD - 250K, 500K, 1M b/s with auto baud detection
Single wire CAN (SWCAN)
ISO 11898-3 Fault Tolerant CAN (FTCAN)
Diagnostics Over Internet Protocol (DoIP)
J1708
J1850 VPW (Class 2)
ISO PWM (SCP)
ISO 9141 / KWP2000 (ISO 14230) K/L line
ALDL 9600 and 8192 baud
ATEC 160 baud
Windows® Vehicle Communication API
Windows® Vehicle Communication API
RP1210 a/b/c
J2534 (2004 draft)
J2534-1 partial implementation (commercial vehicle focused)
Operating System Compatibility
iOS
Android™
Windows® 10, 11
Interfaces to Computing Platforms
USB 2.0 (vehicle-to-PC connectivity)
Bluetooth® 2.1 + EDR
Wi-Fi (dual band)
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Allison DOC® For PC-Service Tool - Protocols Supported: J1939, J1708/J1587, and J1850
Allison DOC® For Fleets (1000/2000) - Protocols Supported: J1939, J1850
Allison DOC® For Fleets (3000/4000) - Protocols Supported: J1939, J1708/J1587
Eaton ServiceRanger
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WABCO Toolbox
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PACCAR DAVIE4
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DiagnosticLink Order Site:
DiagnosticLink Direct Link:
https://diagnosticlink.nexiq.com/DTNA/Default.aspx
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