October 9, 2019 NHTSA CAMPAIGN NUMBER: 19V717000
Delay In Seatbelt-Unfastened Telltale/FMVSS 208
Without the seatbelt warning reminder, the driver may forget to fasten the seatbelt, increasing the risk of injury in the event of a crash.
NHTSA Campaign Number: 19V717
Manufacturer Daimler Trucks
North America LLC
Components SEAT BELTS, ELECTRICAL SYSTEM
Potential Number of Units Affected 1,045
Summary
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Thomas Built Buses Minotour school buses. The seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the “on” or “start” position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, “Occupant Crash Protection.”
Remedy
GM has notified the Thomas Built owners, and GM dealers will reprogram the instrument panel cluster, free of charge. The recall began October 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL-833.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check for Daimler Trucks North America Recalls
IMPORTANT SAFETY RECALL
October 2019
<CustomerName>
<CustomerAddress>
This notice applies to your vehicle, VIN: <VIN>.
Dear <CustomerName>:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that certain 2019 model year Chevrolet Express and GMC Savana vehicles may fail to conform to S7.3 of Federal Motor Vehicle Safety Standard (FMVSS) 208, Occupant crash protection. As a result, GM is conducting a recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products.
|
I M P O R T A N T
|
| Why is your vehicle being recalled? | In these vehicles, the seatbelt-unfastened telltale will not illuminate for approximately five seconds after the ignition is moved to the on or start position. There is no impact to the vehicle’s seatbelt systems, and the telltale will function normally after the five-second delay. A software change implemented for 2019 model year Chevrolet Express and GMC Savana vehicles contains an error that inhibits the activation of the telltale for five seconds after vehicle startup. During the five-second delay, the telltale will not alert the driver that the driver’s seatbelt is unbuckled, increasing the risk of the driver forgetting to buckle the seatbelt and the risk of injury in a crash. |
| What will we do? | Your <DIV_DLR> dealer will reprogram the instrument panel cluster (IPC). This service will be performed for you at no charge.
Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual inspection and service correction time of approximately 35 minutes. |
| What should you do? | You should contact your <DIV_DLR> dealer to arrange a service appointment as soon as possible. |
| Do you have questions? | If you have questions or concerns that your dealer is unable to resolve, please contact the <VINDivisionName>Customer Assistance Center at <DivCACPhone>. |
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to https://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 19V644.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
<Combs_closing>
GM Recall: N192264500
SEOCONTENT-START
DAIMLER __ ~:_-~~ · _
– – -~-;:-;;:r
• – ;J_- _;.-. – –=–
Defect Information Report
(Section 573.6)
FL-833
Date of Submission: October 9, 2019
Manufacturer: Daimler Trucks North America LLC
P.O. BOX 3849
Portland, Oregon 97208
Type of Report: 0 Safety Defect
Vehicle Information
Model Yr. Start: 2020
Make: Thomas Built Buses
Model: Minotaur
Production Dates: Begin: 09/24/2018
End: 06/17/2019
X Non-Compliance
Model Yr. End: 2020
Descriptive Informat ion: Cert~in school buses manufactured with a GMC Savannah or Chevrolet
Express Chassis cab built within the referenced above dates that may contain software defined in
General Motors (GM) vehicle recall 19V-644.
Number potentially involved: 1045 Estimated percentage of involve with defect: 100%
Defect/ Noncompliance Description
For this Defect/Noncompliance:
Describe the defect or noncompliance:
Per GM recall 16V-644, GM identified vehicles that may fail to conform to FMVSS 208, occupant crash
protection. GM states in these vehicles “the seatbelt-unfastened telltale will not illuminate for
approximately five seconds after the ignition is moved to the on or start position. There is no impact to
the vehicle’s seatbelt or airbag systems, and the telltales will function normally after the five-second
delay.”
If a noncompliance, provide the applicable FMVSS: FMVSS 208
Describe the safety risk:
Per GM recall 19V-644: “During the five-second delay, the telltale will not alert the driver that the
driver’s seatbelt is unbuckled or complete the airbag indicator readiness bulb check. There is no delay in
the activation of seat belt warning chimes.”
If applicable, identify the manufacture of the defective or noncom pliant component.
Per GM recall 19V-644: Aptiv Avenida Fomento Industrial S/N
Chronology of Defect / Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the
noncompliance decision.:
Early September 2019, GM filed a defect report of noncompliance to CMVSS 208. GM notified Thomas
Built Buses {TBB) of the recall and provided a VIN list of chassis cabs that were at TBB, TBB placed a hold
on the identified VINs per GMs instructions. DTNA requested information regarding the filing and
requested further information to determine if additional DTNA vehicles are affected. DTNA opened an
investigation to determine potential field exposure. Early October 2019, DTNA was provided a full list of
affected VINs supplied to TBB. October 3rd, 2019 DTNA with an abundance of caution, decided to
conduct a voluntary non-compliance recall on the GM identified vehicles.
Identify the Remedy
Describe the defect/noncompliance remedy program, including the manufacture’s plan for
reimbursement.
GM dealers will reprogram the instrumented panel cluster (/PC). Repairs will be performed by GM
authorized service facilities. Customer notification will be done by first class mail using GM records to
determine the customers affected.
Identify the Recall Schedule
Describe the recall schedule for notifications.:
General Motors to provide Customer notification and will be made using GM records to determine the
customers affected. – DTNA will not be mailing out any owner notification.
Planned Dealer Notification Begin Date:
Planned Dealer Notification End Date:
Planned Owner Notification Begin Date:
Planned Owner Notification End Date:
12/07/2019
12/07/2019
12/07/2019
12/07/2019
Manufacture’s identification code for this recall (if applicable): FL-833
DTNA Representative;
Andy Jones
Manager
Compliance and Regulatory Affairs
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| THOMAS BUILT BUSES | MINOTOUR | 2020 |
9 Associated Documents
Recall Acknowledgement
RCAK-19V717-6933.pdf 244.722KB
Non-Compliance Notice 573 Report
RCLRPT-19V717-7009.PDF 213.052KB
Owner Notification Letter(Part 577)
RCONL-19V717-2735.pdf 424.925KB
Recall 573 Report- Amendment 3
RCLRPT-19V717-7236.PDF 213.094KB
Miscellaneous Document- 573 Defect Information Report
RMISC-19V717-2705.pdf 472.147KB
Recall 573 Report- Amendment 2
RCLRPT-19V717-1192.PDF 213.047KB
Recall Quarterly Report #2, 2020-1
RCLQRT-19V717-0541.PDF 211.252KB
Recall Quarterly Report #1, 2019-4
RCLQRT-19V717-4758.PDF 211.152KB
Recall Quarterly Report #3, 2020-2
RCLQRT-19V717-2736.PDF 211.333KB
Latest Recalls Documents
GM Reprogramming
GM Diagnostic/Programming (TIS2Web)
Approved J2534 Device with TIS2WEB can reprogram 1996 and later All GM Modules.
To obtain the latest electronic controller calibration information for your vehicle, go to https://tis2web.service.gm.com/tis2web and enter the vehicle's 17 character Vehicle Identification Number (VIN) and select 'Get CAL ID’.
You can then compare the latest part number with the actual number installed on the vehicle to determine if a reprogram is needed.
The Service Programming System (SPS) application is part of the TIS2Web system. To program an ECU, the SPS application must communicate with the vehicle control modules using the proper J2534 programming interface tool.
The Tech 2 supports model years 1996 and beyond. With the addition of the CAN Diagnostic Interface (CANdi) module, Tech 2 is fully backward compatible with current Tech 2 functionality and operates transparently when diagnosing non-CAN-equipped vehicles.
Servicing the next generation Global A vehicles will require the diagnostic software, GDS2, Global Diagnostic System 2 running on a local PC device while the MDI is connected to the vehicle. The GM MDI is the Global Diagnostic tool for future vehicles starting with Global A vehicles.
The GM MDI was introduced in the fall of 2007 for Pass-Thru programming and offers faster programming speed. It can be used to perform Pass-Thru programming on all vehicles built since 1996 and into the future. Click here to view a list of GDS supported vehicles.
- J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an advanced diagnostic and reprogramming tool that support all J2534 protocols, as well as D-PDU, CAN-FD and DoIP, ensuring compatibility with a wide range of modern vehicles. It offers extensive versatility with support for over 18 major automotive brands, including Chrysler, Ford, GM, Nissan, Toyota, Honda, Subaru, Land Rover/Jaguar, Volvo, Wuling, Volkswagen/Audi, Mercedes-Benz, and BMW. NOTE: Not compatible with Ford IDS diagnostic software
- All-in-One OEM Diagnostics: This J2534 ECU programming tool elevates your automotive repair capabilities to new heights by delivering complete OEM diagnosis. Boasting comprehensive full-system diagnostics, intuitive repair guides, advanced ECU programming and coding, common reset services, a vast library of repair information and more, this all-in-one solution empowers technicians to effortlessly tackle complex vehicle issues with ease. *Not compatible with 24V vehicles
- Proven Performance You Can Trust: Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance. Supported by TOPDON's dedicated technical experts with in-depth knowledge of both auto repair and J2534 Pass-Thru programming, the RLink J2534 provides prompt and professional assistance, ensuring a smooth setup and reliable compatibility
- Integrated Excellence, Always Up-to-Date: Featuring the exclusive RLink Platform to provide a streamlined experience with one-click driver installation and management, ensuring flawless integration with your OE software, maintaining the original performance quality. The built-in operation guide makes mastering OE software quick and easy, so you can get started right away. Plus, with lifetime free updates, your diagnostics will stay current with the latest drivers and innovations
- Efficiency Meets Versatility: Engineered to support three CAN channels simultaneously - CAN FD and CAN-CC included, giving you the edge in fast troubleshooting. To perfectly synchronized with the OE software, please diagnose with active subscriptions and make sure your computer system is running a compatible 64-bit Windows version (7, 8, 10 or later) to fully leverage the power of RLink J2534. *We don't provide extra OE software
- Advanced VCI Box, Industry-leading J2534 Pass-Thru Technology: This J2534 Pass-Thru Programmer is designed espically for technicians, independent shop owners, and DIY enthusiasts, enables fast, reliable computer-based programming. It supports all J2534 protocols—including the latest DoIP and CAN FD—ensuring full compatibility with both legacy and next-generation vehicles.
- High-Speed OEM-Level Diagnostics & Programming: Unlock true OEM functionality with comprehensive system diagnostics, guided troubleshooting, coding, adaptations, resets, and programming—all designed to slash repair time. This all-in-one tool eliminates the need for multiple OEM devices, boosting efficiency and cutting costs. Equipped with High-Speed USB, it delivers 10x more data per second than competing solutions
- Coverage for 17 Car Brands & Ultra Reliability: Works seamlessly for Chrysler, for Ford(Forscan), for GM, for Nissan, for Toyota, for Honda, for Subaru(SSM4), for Land Rover/Jaguar, for Volvo, for Wuling, for Volkswagen, for Mercedes-Benz, and for BMW. Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance
- User-Friendly RLink Platform & Expert Support: TOPDON’s proprietary driver management platform offers a clean interface and lifetime free updates. Access a rich library of real-world case studies to stay ahead of the curve. Backed by a support team with 10+ years of J2534 and automotive repair experience, we provide one-on-one assistance to resolve any technical issue.
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J2534 diagnostic tool features a 6.6ft USB 2.0 Cable and a 1.2 ft OBDII Extension Cable, allows to connection your computer easily outside the vehicle. The included handled carry case offers easy portability, storage, and hanging options—keeping your gear clean and ready to go, anywhere.
- [J2534 Pass-Thru Programmer] - TOPDON RLink J2534 is engineered for professional technicians, delivering OEM diagnostic and reprogramming capabilities. It supports all J2534 protocols, CAN-FD, DoIP, D-PDU. Compatible with 17 vehicle brands—such as Chrysler, Ford, GM, KIA, Hyundai, Nissan, Toyota, Honda, Subaru, Mitsubishi, MAZDA, Land Rover/Jaguar, Volvo, Volkswagen/Audi, Mercedes-Benz, and BMW. RLink J2534 can help reduce the cost of purchasing equipment from different brands.
- [All-in-One OEM Reprogramming and Diagnostics] - When seamlessly integrated with OEM diagnostic software, this dongle enables you to perform a wide range of functions, including ECU programming and coding, DTC reading and clearing, active tests, component matching, adaptations, rewriting, guided troubleshooting, and more. This all-in-one tool eliminates the need for multiple OEM devices, significantly boosting work efficiency.
- [Tested, Trusted, and Proven for Accuracy] - TOPDON RLink J2534 is renowned for its reliability, having successfully completed over 10,000 real-vehicle tests. The wealth of data and hands-on experience behind it ensures consistent performance and accurate results. You can trust this tool to deliver optimal performance.
- [One-Click Installation, Continuous Updates] - The exclusive TOPDON RLink platform streamlines installation with a one-click driver setup, allowing you to quickly access OEM software for diagnostic and reprogramming tasks. With lifetime free updates, your RLink J2534 stays current without any additional cost, ensuring reliable performance for the long term. *We don't provide extra OE software.
- [Works with Windows Compatibility and OEM Software Subscription] - The RLink J2534 supports three CAN channels - including CAN FD and CAN-CC, providing advantages in the process of rapid troubleshooting. Compatible with Windows 7, 8 and 10 (64-bit) and higher versions of the system. For full functionality, an active OEM software subscription is required for each supported vehicle brand. Please note that the dongle does not include OEM software, which must be purchased separately to access brand-specific diagnostic and reprogramming features.
- Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
- J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
- OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
- 50+ Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
- Advaned ECU Coding: 10 of the most serviced brands in North America, including full ECU coding and flash hidden support for BMW, VW, Au-di, Benz, Porsche, Toyota, Ni ssan and more. Enables module replacement, feature customization, and personal settings with automatic backup or restore.Lets your shop safely offer high-margin customization services, attracting more customers and boosting profit
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
- 【J2534 Pass-Thru Device】 This budget-friendly J2534 pass-thru device delivers OEM diagnostics and reprogramming capabilities for dealerships, repair shops and automotive DIY enthuisasts, enables you diagnose, program and repair the vehicles more efficiently and precisely. Supporting J2534, D-PDU, CAN-FD and DoIP, this J2534 passthru tool ensures wide vehicle coverage. It's compatible with OE software application, ensuring seamless integration and original performance quality
- 【All-in-One Diagnostic Tool】 Simplify your workflow and tackle the complex diagnostics and repairs with confidence! This J2534 passthrough tool provides full system diagnosis, bi-directional control, maintenance reset services, ECU programming and ECU coding to run advanced diagnostics and programming. Equipped with the specialized platform, this J2534 pass-thru tool is fully compatible with OE software that helps technicians confidently handle complicated vehicle repair issues
- 【J2534 Diagnostic Tool】 The Tabscan J2534 pass-thru device is built with a dedicated platform, making it ideal for both professional and personal use. Simply download the driver for your ford vehicle within the platform—ensuring only one driver is installed at a time. Then connect the device to your vehicle’s OBD2 port and link it to your computer using the included USB A to USB C cable. Finally launch your OE software, select Tabscan J2534 VCI as interface, and begin diagnose and program
- 【Universal Compatibility】 Tabscan J2534 reprogramming tool is designed to be compatible with Ford vehicles for advanced diagnostics and programming. It supports J2534 protocols, along with D-PDU, CAN-FD and DoIP, ensuring seamless connectivity with older or modern vehicles. This J2534 diagnostic tool only works with computer running on windows 7/10/11. Vehicle compatibility varies by model or year, please confirm with us before purchase. Note: It's not compatible with 24V vehicles
- 【Professional Technical Support】 Tabscan J2534 pass-thru device provides a stable and seamless connection between your vehicle and computer for diagnostics, programming, and coding. But that's not all—we go beyond hardware. Our dedicated technical support team brings deep expertise in automotive diagnostics and programming. Whether you need help with setup, troubleshooting or latest diagnostic resources and upgrades, we provide fast, professional and reliable support every step of the way
This product presentation was made with AAWP plugin.