M0320 CONVENTIONAL FUSE BOX INSPECTION/REPAIR – 2018-2019 Hino NE8J, NJ8J & NV8J

February 19, 2018

Main Fuse Terminals may be Loose

An electrical arc or overheating can increase the risk of a fire. An engine shutdown can increase the risk of a crash.

 

NHTSA Campaign Number: 18V119

Manufacturer Hino Motors Sales U.S.A., Inc.

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 5,667

 

Summary

Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain 2018-2019 NE8J, NJ8J and NV8J trucks. The terminal bolts that secure the main fuse terminals within the fuse block may not have been properly tightened, possibly resulting in electrical arcing and overheating, or an engine shutdown.

 

Remedy

Hino will notify owners, and dealers will tighten any loose terminal bolts and replace any damaged electrical harness, free of charge. The recall began on March 10, 2018. Owners may contact Hino customer service at 1-248-699-9390. Hino’s number for this recall is M0320.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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URGENT SAFETY RECALL 

This is an important Safety Recall. The remedy will be performed at NO CHARGE to you.

 

IMPORTANT SAFETY RECALL

MY2018 – 2019 Conventional on-road Medium Duty Truck

Fuse Block Inspection and Repair HNTSA XXXX Hino M0320 This notice applies to your vehicle: VIN List Included

 

Dear Hino Truck Owner:

This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Hino has determined that a defect, which relates to motor vehicle safety, exists in certain 2018 – 2019 conventional trucks. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner.

 

What is the Condition?

Your vehicle contains a potential under-torque of the terminal bolts that secure the main fuse terminals within the fuse block.  This truck must be inspected for loose terminal bolts, the harness must be inspected, and if damage is present the harness must be replaced. If no damage is present, the correct torque must be applied and the vehicle released. There are two main safety risks associated with this concern:

• Intermittent open circuit possibly resulting in electrical arcing, overheating of terminals, smoke, or possible fire.
• Loss of Ignition B+ to the Engine ECU that results in engine shutdown while the vehicle is being driven.

 

What will Hino do?

Please make an appointment with your authorized Hino Dealer to have the remedial work performed. This repair will be performed at NO COST to you.

 

What should you do?

This is an important Safety Recall Please contact any authorized Hino dealer to schedule an appointment to have the remedial work performed as soon as possible. The fuse block terminals will be inspected, and if no damage, the correct torque will be applied. This will take will take approximately 1/2 hour. In the rare case that the harness is damaged and requires replacement, this repair will take approximately 5 hours.

 

You do not need an owner letter to have this recall completed; however, to assist the dealer in confirming vehicle   eligibility, we request that you present this notice at the time of your service appointment.

 

If you would like to update your vehicle ownership or contact information, you may do so by contacting Hino Warranty at warranty@hino.com or by telephone 1-248-699-9390. You will need your full 17-digit Vehicle Identification Number (VIN) to update the new ownership or contact information.

 

What if you have other questions?

• Your local Hino dealer will be more than happy to answer any of your questions and set up an appointment to perform the repair.
• You can locate a Hino dealer in your area by going online and visiting www.hino.com
• If you require further assistance, you may contact Hino Warranty at 1-248-699-9390, Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time.

If you believe that the dealer or Hino has failed or is unable to remedy the defect within a reasonable  time, you may submit a complaint  to the Administrator, National Highway Traffic Safety Administration,  1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.

If you are a vehicle lessor, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

We have sent this notice in the interest of your continued satisfaction with our products, and we sincerely regret any inconvenience this condition may have caused you.

 

Thank you for being a valued Hino customer. Sincerely,

HINO MOTORS SALES, U.S.A., INC.

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SAFETY RECALL

M0320 CONVENTIONAL FUSE BOX
INSPECTION/REPAIR

RECALL NO: M0320
DATE: 2-19-2018
REFERENCE: HMM-180214-N1

SUBJECT VEHICLES: 18MY-19MY Conventional Trucks
equipped with a J08 engine

 

OVERVIEW:

Subject vehicles contain a potential under-torque of the terminal bolts that secure the main fuse terminals within the fuse block. The following work procedure will provide inspection and repair direction to resolve this concern.

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8 Affected Products

Vehicles

HINO	NE8J	2018-2019
HINO	NH8J	2018-2019
HINO	NJ8J	2018-2019
HINO	NV8J	2018-2019

 

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7 Associated Documents

Owner Notification Letter(Part 577)

RCONL-18V119-3811.pdf 566.32KB

 

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Remedy Instructions and TSB

RCRIT-18V119-2029.pdf 780.08KB

 

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Recall Quarterly Report #1, 2018-1

RCLQRT-18V119-2360.PDF 214.514KB

 

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Recall Acknowledgement

RCAK-18V119-7655.pdf 246.048KB

 

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Defect Notice 573 Report

RCLRPT-18V119-9362.PDF 218.069KB

 

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Recall Quarterly Report #3, 2018-3

RCLQRT-18V119-3738.PDF 214.716KB

 

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Recall Quarterly Report #5, 2019-1

RCLQRT-18V119-5042.PDF 211.546KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V119&docType=RCL

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