NHTSA Campaign Number: 17V760
Manufacturer Daimler Trucks North America LLC
Components SERVICE BRAKES, AIR
Potential Number of Units Affected 878

 

Improperly Torqued Brake Caliper Mounting Bolts

If the calipers detach, there would be reduced braking performance, increasing the risk of a crash.

 

Summary

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Thomas Built Buses Saf-T-Liner C2 school buses. The brake caliper mounting bolts on these vehicles may not been properly tightened, potentially resulting in the caliper detaching.

 

Remedy

DTNA will notify owners, and dealers will inspect the mounting bolts, replacing them as needed, free of charge. The recall began on December 29, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL-758.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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December 2017

FL758A-C
NHTSA
#17V-759 (Non-School Bus)
#17V-760 (School Bus)

 

IMPORTANT SAFETY RECALL

This notice applies to your vehicle (s)

Subject: Brake Mounting Caliper Bolts

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

 

Daimler Trucks North America LLC (DTNA), on behalf of its Freightliner Trucks Division and its wholly owned subsidiaries, Western Star Truck Sales, Inc., and Freightliner Custom Chassis Corporation, has decided that a defect that relates to motor vehicle safety exists on specific Freightliner Business Class M2, Cascadia, Columbia, 108SD, and 114SD vehicles; Western Star 4700, 4900, and 5700 vehicles; and Freightliner Custom Chassis S2C, S2G, and B2 (Thomas Built Buses Saf-T-Liner C2) bus chassis manufactured May 1, 2017, through October 31, 2017, and equipped with air disc brakes.

On certain vehicles, insufficiently torqued fasteners may not provide adequate clamping force between the brake caliper and brake anchor plate, potentially resulting in reduced brake effectiveness, increasing the risk of a vehicle crash.

Fasteners will be inspected and replaced as needed.

Please contact an authorized Daimler Trucks North America dealer to arrange to have the Recall performed and to ensure that parts are available at the dealership. To locate an authorized dealer, go towww.Daimler-TrucksNorthAmerica.com. On the menu tab, select “Contact,” scroll down to “Find a Dealer,” and select the appropriate brand. The Recall will take approximately three hours and will be performed at no charge to you.

You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification.

If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement.Please see the reverse side of this notice for details.

If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712,

7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@ Daimler.com, or the Customer Assistance Center at (800) 385-4357 after normal business hours. If you  are not able to have the defect remedied without charge and within a reasonable  time, you may wish to submita complaint to the Administrator, National Highway Traffic Safety Administration, 1220 New Jersey Avenue, SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: (800) 424-9153); or to https://www.safercar.gov.

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.

 

 

WARRANTY CAMPAIGNS DEPARTMENT

Enclosure

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Reimbursement to Customers for Repairs Performed Prior to Recall

 

If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.

Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement.

Please provide original or clear copies of all receipts, invoices, and repair orders that show:

• The name and address of the person who paid for the repair.
• The Vehicle Identification Number (VIN) of the vehicle that was repaired.
• What problem occurred, what repair was done, when the repair was done.
• Who repaired the vehicle.
• The total cost of the repair expense that is being claimed.
• Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt).

Reimbursement will be made by check from your Daimler Trucks North America LLC dealer.

Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter.

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December 2017

https://static.nhtsa.gov/odi/rcl/2017/RCONL-17V760-2320.pdf

 

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December 2017

https://static.nhtsa.gov/odi/rcl/2017/RCMN-17V760-1639.pdf

 

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December 18, 2017

https://static.nhtsa.gov/odi/rcl/2017/RCAK-17V760-1020.pdf

 

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