May 14, 2020 NHTSA CAMPAIGN NUMBER: 20V275000
U-Bolts for Spare Tire Carrier May Break
If both U-bolts break, the carrier
and spare tire can detach from the unit, resulting in an increased risk of injury and increase the risk of a crash.
NHTSA Campaign Number: 20V275
Manufacturer Heartland Recreational Vehicles, LLC
Components EQUIPMENT
Potential Number of Units Affected 392
Summary
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Mallard, Prowler, Trail Runner, and Wilderness trailers equipped with a bumper-mounted spare tire carrier. The U-bolt that secures the spare tire may break, and cause the spare tire to detach during travel.
Remedy
Heartland will notify owners, and dealers will replace the spare tire mounting U-bolts, free of charge. The recall began July 7, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
RECALL SERVICE BULLETIN
20v-275
Description
On certain travel trailers manufactured with bumper mount spare tire carriers; the carrier could become detached from the unit during travel due to U-bolt failure.
- Use a 13/16” socket and wrench to remove the 2 lug nuts and retaining plate holding the spare tire on the carrier.
- Carefully remove the spare tire from the carrier and set to the side in a safe location.
- Use a 9/16” socket and wrench to remove the 4 nuts holding the spare tire carrier on the bumper.
- Use the new U-Bolts and nuts provided in the repair kit (BC-UB-N20) to reinstall the spare tire carrier to the bumper.
- Reinstall the spare tire on the carrier and use a 13/16” socket and wrench to tighten the lug nuts against the retaining plate.
Parts
U- Bolt kit – BC-UB-N20
Warranty
File Recall Repair warranty claim using warranty code:
99.01.51 J – .5/hr. to Remove, replace, and reinstall
*No pictures required*
*No part return required*
Please refer all questions and authorization requests to Heartland Dealer Services Department 877-262-8032
5/13/20
4 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| HEARTLAND | MALLARD | 2020 |
| HEARTLAND | PROWLER | 2020 |
| HEARTLAND | TRAIL RUNNER | 2020 |
| HEARTLAND | WILDERNESS | 2020 |
6 Associated Documents
Recall 573 Report – Amendment 1
RCLRPT-20V275-7300.PDF 216.135KB
Recall Acknowledgement
RCAK-20V275-8079.pdf 244.864KB
Remedy Instructions and TSB
RCRIT-20V275-5810.pdf 207.261KB
Defect Notice 573 Report
RCLRPT-20V275-5922.PDF 216.394KB
Recall Quarterly Report #1, 2020-3
RCLQRT-20V275-9104.pdf 210.931KB
Recall Quarterly Report #2, 2020-4
RCLQRT-20V275-2261.pdf 210.93KB
Latest Recalls Documents
- 【150 LBS HEAVY DUTY】This spare tire bracket is reinforced with an upgraded triangular structure welded together, with a sturdy rectangular behind plate that holds the steel beam firmly in place and holds up to 150 Lbs.
- 【WIDE APPLICABILITY】Our spare tire carrier compatible with 4 lug X 4" diameter hole pattern, 5 lug X 4.5"/4.75“/5” diameter hole pattern, and 6 lug X 5.5" diameter hole pattern. Because of its universal compatibility, it is also suitable for boat trailers.
- 【Robust Construction】Once the screws are tightened, your spare tire mount will no longer have the risk of losing a tire. The industrial solid iron and sandblasting process gives it a durable, smooth and attractive surface so you don't have to have bumpy roads.
- 【EASY TO INSTALL】Features a sloping and raised design concept to reduce wind resistance and low clearance to the ground, firmly lock the tire. Different length bolts, no drilling required, just need a wrench, make installation and removal a breeze and you can choose the height of the steel beam yourself.
- 【WORRY-FREE VOUCHSAFING】GADFISH Spare tire carriers comes with 18 months of support and are rigorously tested before shipment. Please feel free to contact us if you have any questions regarding Carrier installation. We will definitely give you a satisfying solution.
- Upgraded 3 Nut：3 Nut design can better lock the tire, reduce the vibration and noise when driving, thus avoiding the nut loosening and tire falling.
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- Bending design: Innovative multi-layer bending steel panels to enhance the bending resistance of 300%, reinforced and laser welded to provide three layers of protection for safe travel, can become your long-term old buddy.
- Wide Adaptability: No need to worry about the adaptability, the trailer spare tire mount is compatible with most wheels. Suitable for 4 lugs X 4"/4.25"/4.5" diameter holes, 5 lugs X 4.25"/4.5"/4.75"/5"/5.5" diameter holes, 6 lugs X 5.5"/6" diameter holes, 8 lugs X 6.5" diameter holes spare tires.
- Ready-to-install: Installation can be done in minutes. No drilling, one wrench to install and remove, complete with parts, no need to buy extra!
- Holds 4-lug (4 on 4" bolt pattern) and 5-lug (5 on 4-1/2" bolt pattern) trailer wheels and not compatible with 5 on 4-3/4" or 5 on 5" bolt pattern
- Mounts on trailer tongues up to 3 inch wide and 5 inch high
- Angled and raised mount design makes this ideal for boat trailers as well
- Durable powder coat finish to resist rust and corrosion
- Zinc plated mounting hardware
- ✅ Upgraded Tire Fit: Compatible most wheels with Compatible with Compatible with 4 lug X 4" diameter hole pattern, 5 lug X 4.5"/4.75“/5” diameter hole pattern, and 6 lug X 5.5" diameter hole pattern.
- ✅ Wide Range Compatibility: This spare tire bracket mounts on trailer tongues up to 4" wide and 5" tall
- ✅ Heavy Duty Construction: The trailer spare tire mount is design to hold Max load up to 150 lbs with high quality forged iron. And power coated black paint finish make it rust and corrosion resistant
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- ✅ What You Get: Spare tire carrier sets with hardware, our worry-free 18-month warranty and friendly customer service
- 【Widely use】Spare tire mount bracket fits for trailer frames up to 2" or 3" wide（the max tire size is up to 15"）,and for 4 or 5 lug wheels (bolt styles: 4 on 4 or 5 on 4-1/2).
- 【Easy to use】Simply tighten the nut and the installation is complete.It will match most all trailer studs and nut sizes.
- 【Heavy duty construction】Made of heavy duty steel coated with zine to prevent rust and corrosion.
- 【Easy to place】Trailer spare tire mount is easy to place and fits nice for your spare tire on trailer.Thread length is 3inch.
- 【Package Included】1Pcs U-bolt tire bracket,2 nuts and gaskets.
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