10B-1185 – Incorrect Federal Placard Information/Part 567 – 2020-2021 Forest River Rockwood Trailers

June 26, 2020 NHTSA CAMPAIGN NUMBER: 20V376000

Incorrect Federal Placard Information/Part 567

The incorrect Federal Placard may result in the operator unknowingly overloading the vehicle, causing loss of control, and increasing the risk of a crash.

 

NHTSA Campaign Number: 20V376

Manufacturer Forest River, Inc.

Components EQUIPMENT

Potential Number of Units Affected 74

 

Summary

Forest River, Inc. (Forest River) is recalling certain 2020-2021 Rockwood trailers, model RLT2205S-W. The Federal Placard indicates an incorrect Gross Axle Weight Rating (GAWR).

 

Remedy

Forest River will notify owners, and dealers will provide replacement placards that contain the accurate information, free of charge. This recall began July 17, 2020. Owners may contact Forest River customer service at 1-574-642-8943. Forest River’s number for this recall is 10B-1185.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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IMPORTANT SAFETY RECALL

NHTSA RECALL: 20V376
CANADA RECALL: 2020-293
FR ID# 10B-1185

<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>

 

7/17/2020

 

This Notice applies to your vehicle VIN listed above. Dear Forest River Customer:

 

This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a noncompliance, which relates to the motor vehicle safety, exists in certain 2020-2021 Rockwood RLT2205S-W travel trailer recreational vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 567, “Certification”. Additionally this non-compliance fails to meet the requirements of Canadian Motor Vehicle Safety Regulations; Part 567 “Certification”. This is to inform you that your vehicle may be non-compliant with the requirements of the Motor Vehicle Safety Regulations and that the noncompliance could affect the safety of a person.

 

WHAT IS THE DEFECT/NONCOMPLIANCE? 

The Federal Placard indicates the front axles’ Gross Axle Weight Rating (“GAWR”) is 5,080 lbs. whereas the actual GAWR is 3,080 lbs.

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

An operator may overload the front axle due to the inaccurate Gross Axle Weight Rating listed on the Federal Placard which, could cause loss of vehicle control, resulting in a crash, property damage, or injury.

 

WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?

Forest River has notified dealerships of this recall and have provided them with remedy instructions to install these Federal Placards if you are uncomfortable installing them yourself. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.

 

WHAT SHOULD YOU DO?

Federal Placard Installation:

• The labels are located on the road side of the unit, low on the sidewall or on the upper deck on the same side and on the entry door;

 

• Wipe off the labels with isotropic alcohol;

 

• Match the labels and carefully place the new labels directly on top of the old labels

 

If you are not comfortable with installing these labels:

 

Please contact your dealer immediately and request a service appointment to schedule the free remedy.  The vehicle Owner is responsible for arranging to have the work completed.  Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership.  It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.

 

You may also visit www.forestriverinc.com for dealer locations.

 

HOW LONG WILL THE REMEDY PROCESS TAKE?

The estimated time of repair is .10 hours.  However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.

 

WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?

If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.

 

Please send the service invoice to the following address:

Rockwood
Forest River, Inc.
Attn: WARRANTY MANAGER
201 W Elm St.
Millersburg, IN 46543

 

What if you no longer own this vehicle?

If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days of receiving this notice. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.

 

PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.

 

MAY FOREST RIVER ASSIST YOU FURTHER?

If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:

CONTACT	PHONE/EMAIL
CUSTOMER SERVICE	(574) 642-8943
	[email protected]

 

If you are still having difficulty getting your vehicle/towable repaired in a reasonable amount of time or without change, you may write to the following address:

For US Owners Please Contact:	For Canadian Owners Please Contact:
Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave, S.E. Washington, D.C. 20590 Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153). Or visit www.safercar.gov and search; Recall ID: 20V376	Head of Recalls Motor Vehicle Safety Investigations Laboratory Transport Canada 80 Noël street, Gatineau, Quebec, J8Z 0A1 Telephone (800) 333-0510 Facsimile (819) 420-4292 Recall ID: 2020-293

 

Sincerely,
Cherie Schmucker
Forest River, Inc.
Office Manager
Office of Corporate Compliance

 

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IMPORTANT SAFETY RECALL

NHTSA RECALL: 20V376
CANADA RECALL: 2020-293
FR ID# 10B-1185

<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>

 

<<DATE>>

 

Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B

“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”

–Forest River motorized and towable products are contained in this section-

 

CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5

Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

 

This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a noncompliance, which relates to the motor vehicle safety exists in certain 2020-2021 Rockwood RLT2205S-W travel trailer recreational vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 567, “Certification”. Additionally this non-compliance fails to meet the requirements of Canadian Motor Vehicle Safety Regulations; Part 567 “Certification”. This is to inform you that your vehicle may be non-compliant with the requirements of the Motor Vehicle Safety Regulations and that the noncompliance could affect the safety of a person.

 

WHAT IS THE DEFECT/NONCOMPLIANCE? 

The Federal Placard indicates the front axles’ Gross Axle Weight Rating (“GAWR”) is 5,080 lbs. whereas the actual GAWR is 3,080 lbs.

 

EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.

An operator may overload the front axle due to the inaccurate Gross Axle Weight Rating listed on the Federal Placard which, could cause loss of vehicle control, resulting in a crash, property damage, or injury.

 

DEALER SERVICE PROCEDURE

Federal Placard Installation:

• The labels are located on the road side of the unit, low on the sidewall or on the upper deck on the same side and on the entry door;

 

• Wipe off the labels with isotropic alcohol;

 

• Match the labels and carefully place the new labels directly on top of the old labels

 

DEALER REPAIR CODES: DEALER CONNECT

UNITED STATES	CANADA	REPAIR CODE	DESCRIPTION	ALLOWABLE HOUR(S)
20V376	2020-293	RC-002-03-00-003490	INSTALL FEDERAL PLACARD	.10

 

What if you no longer own this vehicle?

If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days of receiving this notice. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.

 

PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.

 

MAY FOREST RIVER ASSIST YOU FURTHER?

If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:

CONTACT	PHONE/EMAIL
CUSTOMER SERVICE	(574) 642-8943
	[email protected]

 

If you are still having difficulty getting your vehicle/towable repaired in a reasonable amount of time or without change, you may write to the following address:

For US Owners Please Contact:	For Canadian Owners Please Contact:
Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave, S.E. Washington, D.C. 20590 Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153). Or visit www.safercar.gov and search; Recall ID: 20V376	Head of Recalls Motor Vehicle Safety Investigations Laboratory Transport Canada 80 Noël street, Gatineau, Quebec, J8Z 0A1 Telephone (800) 333-0510 Facsimile (819) 420-4292 Recall ID: 2020-293

 

Sincerely,
Cherie Schmucker
Forest River, Inc.
Office Manager
Office of Corporate Compliance

 

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2 Affected Products

Vehicle

MAKE	MODEL	YEAR
FOREST RIVER	ROCKWOOD	2020-2021

 

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5 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-20V376-1371.pdf 207.525KB

 

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Recall Acknowledgement

RCAK-20V376-2847.pdf 244.676KB

 

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Non-Compliance 573 Report

RCLRPT-20V376-7310.PDF 213.794KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-20V376-6450.pdf 232.754KB

 

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Recall Quarterly Report #1, 2020-3

RCLQRT-20V376-5970.PDF 211.135KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V376&docType=RCL

 

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Last update on 2026-05-24 / Affiliate links / Images from Amazon Product Advertising API

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