FL855 – Corroded Modulator Valve May Cause Brake Pull – 2017-2021 Freightliner Cascadia

July 2, 2020 NHTSA CAMPAIGN NUMBER: 20V390000

Corroded Modulator Valve May Cause Brake Pull

Brakes that pull to one side during automatic braking events may cause a sudden change in vehicle direction, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V390

Manufacturer Daimler TruckseBay logo North America LLC

Components SERVICE BRAKES, AIR

Potential Number of Units Affected 164,317

 

Summary

Daimler TruckseBay logo North America LLC (DTNA) is recalling certain 2017-2021 FreightlinereBay logo Cascadia tractor trailers. The single brake modulator valve may be affected by chemical corrosion which can slow down the release timing and cause the brakes to pull to the affected side during automatic braking events.

 

Remedy

DTNA will notify owners, and dealers will replace the front left and right single brake modulator valves will be replaced and spacers added, free of charge. The recall began August 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL-855.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check for Daimler Trucks North America Recalls

 


Daimler TruckseBay logo
North America LLC

March 2021
FL855
Interim Recall Notice
NHTSA #20V-390

 

IMPORTANT SAFETY RECALL

See enclosed VIN list

Subject: Braking System Platform Single Modulator Valves

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

 

Daimler TruckseBay logo North America LLC (DTNA), on behalf of its FreightlinereBay logo Trucks Division, has decided that a defect which relates to motor vehicle safety exists on specific Model Year 2017-2021 FreightlinereBay logo Cascadia vehicles manufactured March 8, 2016, through June 25, 2020.

 

On certain vehicles, chemical corrosion could affect the functionality of the single brake modulator valve, which may result in slow release timing of brakes on the affected side.  A slow release of the brake on one side during an active brake request (i.e. automatic braking events), could lead to a brake pull resulting in a sudden change in vehicle direction due to uneven braking on the front axle, increasing the risk of a motor vehicle crash.  Regular service brakes are not affected.

 

This is the first of two notices you will receive regarding this subject. This letter is to inform you of an upcoming Recall to correct the issue noted above. Daimler TruckseBay logo is currently securing replacement parts. There is no action for you to take at this time.

 

The second notice will inform you when the final remedy is available. When you receive the second notice, please contact your authorized Daimler TruckseBay logo North America dealer to schedule the Recall for your vehicle.

 

If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days.

 

If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address [email protected]. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or go to https://www.safercar.gov.

 

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.

 

WARRANTY CAMPAIGNS DEPARTMENT

Enclosure

 


REF #: ICI20-027
Effective: 09/02/2020
Release: 09/02/2020

SUBJECT: FL855 – Limited Parts Availability

 

This letter is to inform you that due to initial kit availability, the vehicle population in this Recall Campaign will be released in phases over a planned six-month period. Units in each phase will be prioritized based on vehicle age, miles, and corrosion factors.  Please wait to perform the repair until the vehicles’ phase is released.

 

DO NOT OVERSTOCK KITS, AND DO NOT PERFORM ON VEHICLES THAT ARE NOT YET ACTIVE IN OWL.

 

You must confirm a vehicle displays FL855 on the OWL Coverage Info screen before proceeding.

 

If you have questions or need further information, contact the Warranty Campaigns Department by submitting an inquiry through the WSC Link on DTNAConnect.


Daimler TruckseBay logo
North America LLC

Recall Campaign

September 2020
FL855A
NHTSA #20V-390
Transport Canada #2020-305

 

Subject: Braking System Platform Single Modulator Valves

Models Affected: Specific Model Year 2017-2021 FreightlinereBay logo Cascadia vehicles manufactured March 8, 2016, through June 25, 2020.

 

General Information

IMPORTANT: Due to parts availability ,this campaign will be released in phases. The phase will be determined based on vehicle age, vehicle miles, and corrosion factors. You must confirm a vehicle displays FL855 on the OWL Coverage Info screen before proceeding.

PLEASE DO NOT OVERSTOCK KITS, AND DO NOT PERFORM ON VEHICLES THAT ARE NOT YET ACTIVE IN OWL.

Daimler TruckseBay logo North America LLC (DTNA), on behalf of its FreightlinereBay logo Trucks Division, has decided that a defect that relates to motor vehicle safety exists on the vehicles mentioned above.

On certain vehicles, chemical corrosion could affect the functionality of the single brake modulator valve, which may result in slow release timing of brakes on the affected side. A slow release of the brake on one side during an active brake request (i.e. automatic braking events), could lead to a brake pull resulting in a sudden change in vehicle direction due to uneven braking on the front axle, increasing the risk of a motor vehicle crash. Regular service brakes are not affected.

The front left and right single brake modulator valves will be replaced and spacers added.

There are approximately 187,646 vehicles involved in this campaign.

 

Additional Repairs

Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale or delivery of a vehicle.

Owners may be liable for any progressive damage that results from failure to complete campaigns within a reasonable time after receiving notification.

 

Work Instructions

Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker (Form WAR260).

 

Replacement Parts

Replacement parts are now available and can be obtained by ordering the kit number listed below from your facing Parts Distribution Center.

If our records show your dealership has ordered any vehicle(s) involved in campaign number FL855, a list of the customers and vehicle identification numbers will be available on DTNAConnect. Please refer to this list when ordering parts for this recall.

Table 1 – Replacement Parts for FL855

IMPORTANT: Due to parts availability ,this campaign will be released in phases. The phase will be determined based on vehicle age, vehicle miles, and corrosion factors. You must confirm a vehicle displays FL855 on the OWL Coverage Info screen before proceeding.

PLEASE DO NOT OVERSTOCK KITS, AND DO NOT PERFORM ON VEHICLES THAT ARE NOT YET ACTIVE IN OWL.

Campaign NumberKit NumberPart DescriptionPart NumberQty. per Kit
FL855A25-FL855-001SOLENOID,ABS MODULATOR VALVE,

PAINTED

25-FL855-0002 ea
SPACER-AL,.375 ID.75 O23-12240-0254 ea
SCREW-HEX FLANGE,M8X1.25X9023-14064-0904 ea
WASHER-FLAT,STEEL,HARDENED,3/8 IN23-09114-0024 ea
NUTN913023 0080034 ea
N/ABLANK COMPLETION STICKERWAR2601 ea

 

Table 1

 

Removed Parts

U.S. and Canadian Dealers, please follow Warranty Failed Parts Tracking shipping instructions for the disposition of all removed parts. Export distributors, please destroy removed parts unless otherwise advised.

 

Labor Allowance

Table 2 – Labor Allowance

Campaign NumberProcedureTime Allowed (hours)SRT CodeCorrective Action
FL855AReplace front brake modulator valves1.3996-R107A12-Repair Recall/Campaign

 

Table 2

 

IMPORTANT: When the Recall has been completed, locate the base completion label in the appropriate location on the vehicle, and attach the red completion sticker provided in the recall kit (Form WAR260). If the vehicle does not have a base completion label, clean a spot on the appropriate location of the vehicle and first attach the base completion label (Form WAR259). If a recall kit is not required or there is no completion sticker in the kit, write the recall number on a blank sticker and attach it to the base completion label.

 

Claims for Credit

You will be reimbursed for your parts, labor, and handling (landed cost for Export Distributors) by submitting your claim through the Warranty system within 30 days of completing this campaign. Please reference the following information in OWL:

  • Claim type is Recall Campaign.
  • In the Campaign field, enter the campaign number and appropriate condition code (FL855-A).
  • In the Primary Failed Part Number field, enter 25-FL855-000.
  • In the Parts field, enter the kit number as shown in the Replacement Parts Table.
  • In the Labor field, first enter the appropriate SRT from the Labor Allowance Table. Administrative time will be included automatically as SRT 939-6010A for 0.3 hours.
  • The VMRS Component Code is F99-999-005 and the Cause Code is A1 – Campaign.
  • U.S. and Canada — Reimbursement for Prior Repairs. When a customer asks about reimbursement, please do the following:
  • Accept the documentation of the previous repair.
  • Make a brief check of the customer’s paperwork to see if the repair may be eligible for reimbursement. (See the “Copy of Owner Letter” section of this bulletin for reimbursement guidelines.)
  • Submit an OWL Recall Pre-Approval Request for a decision.
  • Include the approved amount on your claim in the Other Charges section.
  • Attach the documentation to the pre-approval request.
  • If approved, submit a based on claim for the pre-approval.
  • Reimburse the customer the appropriate amount.

IMPORTANT: OWL must be viewed prior to performing the recall to ensure the vehicle is involved and the campaign has not been previously completed. Also, check for a completion sticker prior to beginning work.

U.S. and Canadian dealers, contact the Warranty Campaigns Department via Web inquiry at DTNAConnect.com / WSC, if you have any questions or need additional information. Export distributors, submit a Web inquiry or contact your InternationaleBay logo Service Manager.

U.S. and Canadian Dealers: To return excess kit inventory related to this campaign, U.S. dealers must submit a Parts Authorization Return (PAR) to the Memphis PDC. Canadian dealers must submit a PAR to their facing PDC. All kits must be in resalable condition. PAR requests must include the original purchase invoice number. Export Distributors: Excess inventory is not returnable.

The letter notifying U.S. and Canadian vehicle owners is included for your reference.

Please note that the National Traffic and Motor Vehicle Safety Act, as amended (Title 49, United States Code, Chapter 301), requires the owner’s vehicle(s) be corrected within a reasonable time after parts are available to you. The Act states that failure to repair a vehicle within 60 days after tender for repair shall be prima facie evidence of an unreasonable time. However, circumstances of a particular situation may reduce the 60 day period. Failure to repair a vehicle within a reasonable time can result in either the obligation to (a) replace the vehicle with an identical or reasonably equivalent vehicle, without charge, or (b) refund the purchase price in full, less a reasonable allowance for depreciation. The Act further prohibits dealers from selling a vehicle unless all outstanding recalls are performed. Any lessor is required to send a copy of the recall notification to the lessee within 10 days. Any subsequent stage manufacturer is required to forward this notice to its distributors and retail outlets within five working days.


Copy of Notice to Owners in Phase One

Subject: Braking System Platform Single Modulator Valves

For the Notice to U.S. Customers: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. For the Notice to Canadian Customers: This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

Daimler TruckseBay logo North America LLC (DTNA), on behalf of its FreightlinereBay logo Trucks Division, has decided that a

defect that relates to motor vehicle safety exists on specific Model Year 2017-2021 FreightlinereBay logo Cascadia vehicles manufactured March 8, 2016, through June 25, 2020.

On certain vehicles, chemical corrosion could affect the functionality of the single brake modulator valve, which may result in slow release timing of brakes on the affected side. A slow release of the brake on one side during an active brake request (i.e. automatic braking events), could lead to a brake pull resulting in a sudden change in vehicle direction due to uneven braking on the front axle, increasing the risk of a motor vehicle crash. Regular service brakes are not affected.

The front left and right single brake modulator valves will be replaced and spacers added. Repairs will be performed by Daimler TruckseBay logo North America authorized service facilities.

This recall is expected to begin on September 21, 2020. At that time, please contact an authorized Daimler TruckseBay logo North America dealer to arrange to have the Recall performed and to ensure that parts are available at the dealership. To locate an authorized dealer, go to www.Daimler-TrucksNorthAmerica.com. On the menu tab, select “Contact,” scroll down to “Find a Dealer,” and select the appropriate brand. The Recall will take approximately two hours and will be performed at no charge to you. You may also confirm your vehicle’s involvement in this recall at this URL: https://dtna-dlrinfo.prd.freightlinereBay logo.com:48518/VinLookup/vin-module/getVinLookupPage

You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification.

If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.

If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712,

7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address

[email protected]. For the Notice to U.S. Customers: If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the

Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or to https://www.safercar.gov. For the Notice to Canadian Customers: If you wish to submit a complaint about this recall, you can contact Transport Canada road safety, 80 rue Noel, Gatineau, Quebec J8Z 0A1 or call (800) 333-0510.

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.

WARRANTY CAMPAIGNS DEPARTMENT

Enclosure


Copy of Notice to Owners in Remaining Phases

Subject: Braking System Platform Single Modulator Valves

For the Notice to U.S. Customers: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. For the Notice to Canadian Customers: This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

Daimler TruckseBay logo North America LLC (DTNA), on behalf of its FreightlinereBay logo Trucks Division, has decided that a defect that relates to motor vehicle safety exists on specific Model Year 2017-2021 FreightlinereBay logo Cascadia vehicles manufactured March 8, 2016, through June 25, 2020.

On certain vehicles, chemical corrosion could affect the functionality of the single brake modulator valve, which may result in slow release timing of brakes on the affected side. A slow release of the brake on one side during an active brake request (i.e. automatic braking events), could lead to a brake pull resulting in a sudden change in vehicle direction due to uneven braking on the front axle, increasing the risk of a motor vehicle crash. Regular service brakes are not affected.

This is the first of two notices you will receive regarding this subject. This letter is to inform you of an upcoming Recall to correct the issue noted above. Daimler TruckseBay logo is currently securing replacement parts. There is no action for you to take at this time.

The second notice will inform you when the final remedy is available. When you receive the second notice, please contact your authorized Daimler TruckseBay logo North America dealer to schedule the Recall for your vehicle.

If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.

If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712,

7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address

[email protected]. For the Notice to U.S. Customers: If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the

Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or to https://www.safercar.gov. For the Notice to Canadian Customers: If you wish to submit a complaint about this recall, you can contact Transport Canada road safety, 80 rue Noel, Gatineau, Quebec J8Z 0A1 or call (800) 333-0510.

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.

WARRANTY CAMPAIGNS DEPARTMENT

Enclosure


Reimbursement to Customers for Repairs Performed Prior to Recall

If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.

Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler TruckseBay logo North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement.

Please provide original or clear copies of all receipts, invoices, and repair orders that show:

  • The name and address of the person who paid for the repair
  • The Vehicle Identification Number (VIN) of the vehicle that was repaired
  • What problem occurred, what repair was done, when the repair was done
  • Who repaired the vehicle
  • The total cost of the repair expense that is being claimed
  • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt) Reimbursement will be made by check from your Daimler TruckseBay logo North America LLC dealer.

Please speak with your Daimler TruckseBay logo North America LLC authorized dealer concerning this matter.


Work Instructions

Subject: Braking System Platform Single Modulator Valves

Models Affected: Specific Model Year 2017-2021 FreightlinereBay logo Cascadia vehicles manufactured March 8, 2016, through June 25, 2020.

IMPORTANT: Due to parts availability ,this campaign will be released in phases. The phase will be determined based on vehicle age, vehicle miles, and corrosion factors. You must confirm a vehicle displays FL855 on the OWL Coverage Info screen before proceeding.

PLEASE DO NOT OVERSTOCK KITS, AND DO NOT PERFORM ON VEHICLES THAT ARE NOT YET ACTIVE IN OWL.

 

Front Modulator Valve Replacement

1. Check the base label (Form WAR259) for a completion sticker for FL855 (Form WAR260) indicating this work has been done. The base label is usually located on the passenger-side door, about 12 inches (30 cm) below the door latch. If a sticker is present for FL855, no work is needed. If there is no sticker, proceed with the next step.

2. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires.

3. Open the hood.

NOTE: Both the left and right modulator valves must be replaced.

4. Locate the modulator valve on the left-front frame rail behind the wheel. See Fig. 1.

5. Using the flat end of a screwdriver, disconnect the electrical modulator valve connector on the front side of the frame rail above the front axle. See Fig. 2.

6. Remove the ABS zip tie from the modulator mounting bolt. See Fig. 3.

7. Using special tool NQ307001-1 in kit number NQ307001, disconnect the plastic air line from the modulator

8. Using a 7/8 inch wrench, remove the quick connect fitting from the modulator. See Fig. 6.

9. Using a 7/8 inch wrench, remove the threaded air line that goes from the modulator to the brake chamber. See Fig. 7.

NOTE: The fitting hits the frame rail when it is turned and cannot be removed. However, it is easier to loosen the fitting while the modulator is attached to the vehicle.

10. Using a 23 mm wrench, loosen the brake chamber air line fitting on the modulator valve. See Fig. 8.

11. Using a 1/2 inch socket wrench, remove the two modulator valve mounting bolts, then remove the modulator valve from the vehicle.

12. Using a 23 mm wrench, remove the brake chamber air line fitting from the modulator valve.

IMPORTANT: Be careful when applying sealant to the threads of the air line fitting to avoid internal contamination of the air system.

13. Clean any old sealant off of the threads and apply Loctite® 567 on the quick connect fitting.

14. Using a 23 mm wrench install the brake chamber air line fitting on the new modulator valve.

15. Using a 1/2 inch socket wrench and the new bolts, spacers, and washers from the kit, install the modulator on the vehicle. Tighten the bolts 11 lbf·ft (15 N·m). See Fig. 9, Fig. 10, Fig. 11, and Fig. 12.

16. Using a 7/8 inch wrench, install the threaded air line that goes from the modulator valve to the brake chamber.

IMPORTANT: Be careful when applying sealant to the threads of the air line fitting to avoid internal contamination of the air system.

17. Clean any old sealant off of the threads and apply Loctite® 567 on the quick connect fitting.

18. Using a 7/8 inch wrench install the quick connect fitting on the modulator valve.

19. Attach the plastic air line to the modulator.

20. Install the ABS zip tie on the modulator mounting bolt (to prevent chafing). See Fig. 3.

21. Connect the electrical modulator valve connector.

22. Repeat the procedure for the modulator valve on the other side of the vehicle.

23. Close the hood.

24. Build air pressure to check for leaks and perform six full brake applications in the parking lot to verify proper brake performance.

25. Clean a spot on the base label (Form WAR259). Write the recall number, FL855, on a blank red completion sticker (Form WAR260), and attach it to the base label to indicate this recall has been completed.

 


Daimler TruckseBay logo
North America LLC

May 2021
FL855AB
NHTSA #20V-390

 

IMPORTANT SAFETY RECALL

See enclosed VIN list

 

Subject: Braking System Platform Single Modulator Valves

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

 

Daimler TruckseBay logo North America LLC (DTNA), on behalf of its FreightlinereBay logo Trucks Division, has decided that a defect which relates to motor vehicle safety exists on specific Model Year 2017-2021 FreightlinereBay logo Cascadia vehicles manufactured March 8, 2016, through June 25, 2020.

 

On certain vehicles, chemical corrosion could affect the functionality of the single brake modulator valve, which may result in slow release timing of brakes on the affected side.  A slow release of the brake on one side during an active brake request (i.e. automatic braking events), could lead to a brake pull resulting in a sudden change in vehicle direction due to uneven braking on the front axle, increasing the risk of a motor vehicle crash.  Regular service brakes are not affected.

 

The replacement parts have been secured and the final repair is ready. The front left and right single brake modulator valves, located on the frame rails, will be replaced and spacers added.

 

Repairs will be performed by Daimler TruckseBay logo North America authorized service facilities. At this time, please contact an authorized Daimler TruckseBay logo North America dealer to arrange to have the Recall performed and to ensure that parts are available at the dealership. To locate an authorized dealer, search online at Daimler-TrucksNorthAmerica.com/Contactus. Scroll down to “Locate a Dealer” and select the appropriate brand. The Recall will take approximately two hours and will be performed at no charge to you. You may also confirm your vehicle’s involvement in this recall at this URL:  https://dtna-dlrinfo.prd.freightlinereBay logo.com:48518/VinLookup/vin-module/getVinLookupPage.

 

You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification.

 

If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.

 

If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address [email protected]. For other concerns, you may contact the Customer Assistance Center at (800) 385-4357. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590; or call the Vehicle Safety Hotline at  (888) 327-4236 (TTY: 800-424-9153); or go to https://www.safercar.gov.

 

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.

 

WARRANTY CAMPAIGNS DEPARTMENT

Enclosure


Reimbursement to Customers for Repairs Performed Prior to Recall

If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.

 

Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler TruckseBay logo North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement.

 

Please provide original or clear copies of all receipts, invoices, and repair orders that show:

  • The name and address of the person who paid for the repair.
  • The Vehicle Identification Number (VIN) of the vehicle that was repaired.
  • What problem occurred, what repair was done, when the repair was done.
  • Who repaired the vehicle.
  • The total cost of the repair expense that is being claimed.
  • Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt).

 

Reimbursement will be made by check from your Daimler TruckseBay logo North America LLC dealer.

 

Please speak with your Daimler TruckseBay logo North America LLC authorized dealer concerning this matter

 



5 Affected Products

Vehicle

MAKEMODELYEAR
FREIGHTLINEReBay logoCASCADIA2017-2021

 


21 Associated Documents

Defect Notice 573 Report

RCLRPT-20V390-9612.PDF 214.171KB

 


Miscellaneous Document- Defect Information Report

RMISC-20V390-0198.pdf 917.016KB

 


Recall Acknowledgement

RCAK-20V390-6065.pdf 245.148KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-20V390-3038.pdf 53.499KB

 


Remedy Instructions and TSB

RCRIT-20V390-3930.pdf 617.485KB

 


Recall Quarterly Report #2, 2020-4

RCLQRT-20V390-5959.PDF 211.273KB

 


Recall 573 Report- Amendment 2

RCLRPT-20V390-4957.PDF 214.266KB

 


Miscellaneous Document- Defect Information Report

RMISC-20V390-2643.PDF 995.849KB

 


Miscellaneous Document

RMISC-20V390-3178.pdf 872.707KB

 


Recall 573 Report- Amendment 1

RCLRPT-20V390-7626.PDF 214.265KB

 


Recall Quarterly Report #1, 2020-3

RCLQRT-20V390-4414.PDF 211.157KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-20V390-4656.pdf 116.024KB

 


Miscellaneous Document- Defect Information Report

RMISC-20V390-1173.pdf 663.424KB

 


Owner Notification Letter(Part 577)

RCONL-20V390-2621.pdf 40.518KB

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-20V390-2423.pdf 37.502KB

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-20V390-1802.pdf 36.884KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-20V390-7811.pdf 98.99KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-20V390-2012.pdf 39.877KB

 


Recall Quarterly Report #3, 2021-1

RCLQRT-20V390-1955.PDF 211.366KB

 


Recall 573 Report- Amendment 3

RCLRPT-20V390-2903.PDF 214.32KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-20V390-4303.pdf 116.038KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V390&docType=RCL

 


 

SaleBestseller No. 2
RYANSTAR RACING 2-Piece Automatic Slack Adjuster Release Tool Set for Air Brake System Adjustment - Includes Fork End Release Tool and Double Square Ratcheting Wrench
  • 【FEATURES】Automatic Slack Adjuster Release Tool Wrench Set is designed to simplify installation and servicing of air brake systems in heavy-duty trucks, long-haul trucks, and trailers. This tool set makes brake service tasks easier and more efficient.
  • 【Ease of Use】 The fork-end release tool securely fits under the brake system's pull pawl, allowing hands-free operation for servicing your truck. The tool is designed to release the tensioner button and safely adjust the brakes without prying or causing damage.
  • 【Convenient for Any Mechanic Tool Set】The 5/16" double square ratcheting wrench with E-Z Grip handle adjusts the brake with ease. It features a side-mounted forward/reverse lever for simple operation.
  • 【Time-Saving and Efficient】 The tools are made of durable carbon steel with oversized double injection handles that are comfortable to grip and use. Additionally, the double square offset reversible truck wrench provides reversible ratcheting action with an angled head for clearance.
  • 【Quality Assurance】We are committed to providing high-quality products, and if you're not satisfied with our Automatic Slack Adjuster Release Tool Set, please feel free to contact us. We will do our best to address your concerns and solve any problems you may have.
Bestseller No. 3
Ailbiuko 200 Pcs Brass DOT Air Brake Line Fittings & Air Nylon Tube Compression Fittings Assortment Kits,1/4" 1/8" 3/8" 1/2" NPT Push To Connect Fittings Quick Connect Air Hose Fittings
  • 3 TYPES OF BRASS FITTINGS: This set includes DOT push-to-connect fittings, compression nylon tube fittings, and brass pipe fittings. It can be used for maintenance work in various scenarios, such as air brake systems and pipelines, to meet most of your needs
  • 200PCS DOT FITTINGS SET: 30Pcs DOT push-to-connect fittings:7pcs straight male connector,7pcs 90°male elbow,6pcs union connector,4pcs union tee,4pcs 45°male elbow,2pcs schrader valve;123Pcs DOT compression nylon tube fittings:7pcs straight male connector,7pcs 90°male elbow,6pcs union connector,4pcs union tee,4pcs 45°male elbow,95pcs sleeve ferrules;45Pcs Brass pipe fittings:6pcs hex coupling,6pcs hex nipple,6pcs hex bushing,6pcs extension adapter,3pcs 90° street elbow,6pcs hex plug,12pcs socket plug;1pc 4m teflon tape;1pc tube cutter
  • PREMIUM MATERIAL: These fittings are made of high-quality CA360 brass and meet D.O.T FMVSS 571.106, Air Brake system Requirements, with corrosion resistance, high-temperature flexibility, and low permeability
  • PRESSURE RANGE: Airline fittings have pressure resistance, making them less likely to trip. Air brake fittings working pressure from vacuum max to 300 PSI. Temperature Range: -40° F to +250° F(Note: see tubing manufacturer’s recommendations for pressure and temperature limitations)
  • EASY TO INSTALL: Our 200pcs fitting kit is easy to use in air systems and pipe connections. You need to use tools to fix loose parts to handle in tight places so that they will be firmer and not easily fall off. Some pieces that contain a threaded end already have sealant pre-applied, and we send Teflon tape as a gift to provide a secure connection
Bestseller No. 4
Torque 2 Pack of Type 30/30 Air Brake Chamber Sealed 2.5" Stroke Fully Threaded for semi Truck Trailer (Replaces Bendix 165255 K049898 NT3030STD120 802547 Haldex GC3030 GC3030P40 3030TS) (TR3030C)
  • TYPE - Air Brake Chamber Type 3030 30/30 30 30
  • REPLACEMENT - BendixeBay logo 165255 K049898 NT3030STD120 NT3030STD-120 802547 // MeritoreBay logo 3030TN2-HNTRX-C // Dayton 3030C // HaldexeBay logo GC3030 GC3030P40 // Freightliner 3030TS // MackeBay logo 19QE441RP1
  • SPECS - Brake Chamber Type: 3030 // Stroke: Standard // Stroke Length: 2-1/2" // Port Thread: 2x3/8" NPT // Bolt Thread: 5/8"-11 UNC // Push Rod Length: 11-3/4" // Weight: 21lbs
  • FEATURES -
  • WARRANTY - 1-Year Unlimited Mile Warranty - includes assurances about the quality of the item, as well as a promise to provide replacement if something goes wrong within a set amount of time.
Bestseller No. 5
CheeMuii 15FT Semi Truck Air Line Kit with Gladhand Holder and Springs Kit Red & Blue Air Brake Hoses and 7 Way Trailer Cord 3-in-1 Air Lines Set for Semi Truck Trailer Tractor
  • SPECIFICATION & CERTIFICATION: Package including: 1 pc 15 FT red&blue 3-in-1 air lines kit, 2 pcs 16" tender spring kits, 1 pair glad hands, 1 pair gladhand handles, 1 pc gladhand holder, 4 pcs gladhand seals, Teflon tape. Certification: [SAE J2394 - 4/12-2/10-1/8, -65℃/-85℉ for ABS Green Cable], [DOT SAE J1402A 3/8" ID Air Hose], [SAE J560 for Plug]
  • BOTH ENDS SPRING JOINT: Both ends of air brake hoses and ABS cables are protected by stainless steel springs. The spring joint with good elasticity can protect the wires well, and have a cushioning role when installing and using a wire. Therefore, our semi truck trailer air hose line kits have reliable security and long service life
  • ALUMINUM GLADHAND HANDLE: The CheeMuii air brake hoses are directly equipped with aluminum grips instead of rubber grips that are easily damaged and aged. We are committed to providing you with safer and more durable products
  • AIR BRAKE LINES: The CheeMuii red and blue air lines' double-braided design consists of interwoven spirals and is manufactured using a 3-layer integrated molding process. The air line hose assembly has higher burst pressure and better resistance to twisting, with a safer and longer service life
  • 7 WAY ELECTRICAL CABLE: The power lines use the industry standard zinc die-cast plug to efficiently transmit power from the engine to your trailer/truck, which meets SAE J560 testing and performance requirements. Both ends of ABS cables are protected by stainless steel springs. The spring joint can not only protect the wires well, but also have a cushioning role when installing and using

Last update on 2026-05-23 / Affiliate links / Images from Amazon Product Advertising API


 

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...