July 1, 2020 NHTSA CAMPAIGN NUMBER: 20V383000
Incorrect Software Programming for ABS/FMVSS 121
A loss of ABS function can increase the risk of a crash.
NHTSA Campaign Number: 20V383
Manufacturer Hino Motors Sales U.S.A., Inc.
Components SERVICE BRAKES, AIR
Potential Number of Units Affected 10
Summary
Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2021 NJ8A low-profile heavy trucks equipped with a full air brake system. The Anti-Lock Braking System control unit (ABS ECU) may be programmed with incorrect datasets for the tone ring teeth, causing the anti-lock braking system to mistakenly detect a difference between front and rear wheel rotation speeds resulting in deactivation of the Anti-Lock Braking function. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 121, “Air Brake Systems.”
Remedy
Hino will notify owners, and dealers will reprogram the ABS-ECU with the corrected software. The recall began August 25, 2020. Owners may contact Hino customer service at 1-248-699-9390. Hino’s number for this recall is AAJS0.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
URGENT SAFETY RECALL
This is an important Safety Recall. The remedy will be performed at NO CHARGE to you.
IMPORTANT SAFETY RECALL
2021MY: NJ8A (258ALP)
Conventional on-road Medium Duty Truck
ABS ECU Software NHTSA 20V383 Hino AAJS0
This notice applies to your vehicle: VIN: 5PVNJ8A*********
Dear Hino Truck Owner:
This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Hino has determined that a defect, which relates to motor vehicle safety, exists in certain 2021 conventional trucks. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner.
What is the Condition?
In the ABS-ECU control program for the 2021MY low-profile vehicles equipped with a full air brake system, we determined that because the programmed set value of the number of teeth in the rear tone ring was different from the actual number of teeth in the rear tone ring of the vehicles, the ABS warning lamp illuminated and the ABS function became disabled.
What will Hino do?
Reprogram ABS ECU Software on all target vehicles.
What should you do?
This is an important Safety Recall
Please contact any authorized Hino dealer to schedule an appointment to have the remedial work performed as soon as possible. This repair will take will take approximately .5 hours to complete.
You do not need an owner letter to have this recall completed; however, to assist the dealer in confirming vehicle eligibility, we request that you present this notice at the time of your service appointment.
If you would like to update your vehicle ownership or contact information, you may do so by contacting Hino Warranty at warranty@hino.com or by telephone 1-248-699-9390. You will need your full 17-digit Vehicle Identification Number (VIN) to update the new ownership or contact information.
What if you have other questions?
- Your local Hino dealer will be more than happy to answer any of your questions and set up an appointment to perform the repair.
- You can locate a Hino dealer in your area by going online and visiting www.hino.com
- If you require further assistance, you may contact Hino Warranty at 1-248-699-9390, Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time.
If you believe that the dealer or Hino has failed or is unable to remedy the defect within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov. ꞏ
If you are a vehicle lessor, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We have sent this notice in the interest of your continued satisfaction with our products, and we sincerely regret any inconvenience this condition may have caused you.
Thank you for being a valued Hino customer. Sincerely,
HINO MOTORS SALES, U.S.A., INC.
SAFETY RECALL
HINO L6 -ABS SOFTWARE REPROGRAMMING
CAMPAIGN NO: AAJS0
DATE: 8-20-2020
REFERENCE: QA-200818-N1
SUBJECT VEHICLES: Certain 2021MY Hino L6 trucks equipped with a J08 engine
Note: Refer to the appropriate Vehicle Identification Number in the warranty system to determine vehicle eligibility.
5. Handling of Dealership Inventory
Under 40 Code of Federal Regulations § 1068.101, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. A civil penalty of up to $44,539 may be assessed for each engine or piece of equipment in violation. In addition, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.
We request your assistance to ensure involved vehicle are identified and not delivered prior to performing the remedy.
OVERVIEW:
In the ABS-ECU control program for the 2021MY low-profile vehicles equipped with a full air brake system, we determined that because the programmed set value of the number of teeth in the rear tone ring was different from the actual number of teeth in the rear tone ring of the vehicles, the ABS warning lamp illuminated and the ABS function became disabled. This work procedure will provide instruction for updating the ABS ECU control software.
BEFORE YOU BEGIN:
- Read and understand all instructions and procedures before you begin the work.
- Read and follow all NOTICES, WARNINGS, and CAUTIONS set forth in this publication. These alerts help to avoid damage to components, serious personal injury, or both.
- Park the vehicle on a level and solid surface and apply the parking brake.
- Confirm the engine is stopped, the starter switch is in the off (LOCK) position, and the key is removed.
- Wear safety glasses to prevent eye injuries.
- Place wheel chocks in front of and behind all wheels.
- NOTICE: Before beginning these procedures, you MUST install a battery charger on the vehicle to ensure battery power does not go low during reprogramming.
- NOTICE: Before beginning these procedures, you also MUST be certain that the laptop battery is fully charged, or a remote AC power supply is connected to the laptop to ensure the battery power does not go low during reprogramming.
VEHICLE PREPARATION:
- Park the vehicle on a flat, level and solid surface. Confirm the engine is stopped, the ignition switch is in the off (LOCK) position, and the key is removed.
- Apply the parking brake. Chock all of the wheels.
Note: Refer to the latest software number for the application.
ABS ECU Software
| PART NUMBER | DESCRIPTION | QUANTITY |
| S8923-E0U41 | Software, Brake Control, NO.3 | 1 |
ABS ECU REPROGRAMMING PROCEDURE
CAUTION: A battery charger MUST be installed on the vehicle to ensure battery power does not run low during reprogramming or module damage may occur. DO NOT start the procedure without the battery charger being installed.
- Prepare a DXII compatible interface, such as the Denso DST-i or the Nexiq USB Link 2 to perform this reprogramming procedure.
To assemble the interface cable, perform the following steps.
(1) Connect the DLC (Diagnostic Link Connector) cable to the interface.
(2) Connect the USB Cable to the interface.
(3) Connect the USB connector to the USB port on your computer.
- Connect the DLC cable to the vehicle’s DLC connector. The DLC connector is found under the dash on the left side of the steering column.
- On your computer, locate the “Hino DX2” icon and open it. Clicking on Hino DX2 will open a login menu window which will prompt you for a “User ID” and “Password”. Enter your User ID, and password and then select the “Login” icon. Verify that the DX2 has software version 1.1.20.7 or later. Update the DX2 software if required. Insert the ignition key into the starter switch and turn the key to the “ON” position.
- Select the “Reprogramming” icon.
- Select both “600 Series” under the “Vehicle Classification” drop down menu, and “Brake (WABCO ABS-E8)” under the “System Classification” drop down menu. Then select the “OK” icon.
- Select the red “Click” icon to proceed to the “ABS-E8 Carry out reprogramming menu.”
- Under the “Download from the server” tab, choose “ECU program update” from the drop-down menu. Click “Download” to retrieve the software update file from the reprogramming server.
- After the file is downloaded, select “Next” at the lower right.
- The DX2 will verify the downloaded file is compatible with the vehicle. Ensure that all three Judgments are marked as green. Click the “Write to ECU” icon.
- After completion of programming, the DX2 will report both the “before work” and “after work” software part numbers. Click “OK”.
- Click “Yes” to end the reprogramming session.
- Click “Finish” to return to main DX2 menu.
- Select the “Diagnosis” icon.
- Select “600 series(Conventional)” and check mark all eleven (11) devices. Then click “Read Out”.
- Select “OK”.
- Click “Delete all” to delete DTC’s from all vehicle modules.
- On the “DTC is Deleted” menu click “OK”.
- Select “New Diagnosis” to end the diagnostic session, and confirm by clicking “OK”.
- Turn the starter switch to the “LOCK” position and remove the key.
REPAIR LABEL INSTALLATION PROCEDURE
Once all above steps in this recall procedure have been completed, apply a recall label to the left door jamb above the VIN label. Fill in the Campaign No, Dealer code, and Repair date. Proceed to the Final Inspection Procedure, on Page 14.
FINAL INSPECTION:
- The ABS ECU module software has been updated to the latest level as outlined by this recall procedure.
- When reprogramming, DTC’s may have inadvertently been set. Make certain that all codes logged as a result of the ECU reprogramming have been cleared from the Engine ECU, Transmission ECU, ABS ECU, DCU and VCS prior to releasing the truck back to the customer.
- The recall label was installed on the door jamb.
CLAIM APPLICATION
ABS ECU Reprogramming:
- Campaign No: AAJS0
- Labor charge: 0.5 Hrs.
- Warranty code: 88611
- Trouble code: 98
- Operation code: 86350AOT
- Original failed part: 9999999999
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| HINO | NJ8A | 2021 |
8 Associated Documents
Non-Compliance Notice 573 Report
RCLRPT-20V383-8701.PDF 216.442KB
Recall Acknowledgement
RCAK-20V383-9697.pdf 245.339KB
Recall Quarterly Report #3, 2021-1
RCLQRT-20V383-8334.PDF 211.333KB
Remedy Instructions and TSB
RCRIT-20V383-4744.pdf 2075.132KB
Recall Quarterly Report #2, 2020-4
RCLQRT-20V383-2866.PDF 211.245KB
Recall 573 Report- Amendment 1
RCLRPT-20V383-6004.PDF 216.931KB
Recall Quarterly Report #1, 2020-3
RCLQRT-20V383-2782.PDF 211.145KB
ISSUED Owner Notification Letter(Part 577)
RCONL-20V383-7260.pdf 141.838KB
Latest Recalls Documents
Heavy Duty Truck Reprogramming
Description:
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Specifications
Vehicle Network Protocol Support
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Windows® Vehicle Communication API
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RP1210 a/b/c
J2534 (2004 draft)
J2534-1 partial implementation (commercial vehicle focused)
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Eaton ServiceRanger
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