March 26, 2018 NHTSA CAMPAIGN NUMBER: 18V191000
Power Stud may Electrically Arc to Bulkhead
An electrical arc can increase the risk of a fire.
NHTSA Campaign Number: 18V191
Manufacturer Daimler Trucks
North America LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 7,128
Summary
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.
Remedy
DTNA will notify owners, and dealers will inspect the power stud for the proper clearance to the bulkhead, and replace it if necessary, free of charge. DTNA issued an interim notification to owners on May 23, 2018. The recall began October 29, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL-766.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check for Daimler Trucks North America Recalls
Daimler Trucks
North America LLC
October 2018
FL766A
NHTSA #18V-191
IMPORTANT SAFETY RECALL
See enclosed VIN list.
Subject: Western Star Power Cable Studs
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Western Star Truck Sales, has decided that a defect which relates to motor vehicle safety exists on Western Star 4700, 4900, 5700, and 6900 model vehicles manufactured October 18, 2016, through February 6, 2018.
On certain vehicles, the bulkhead pass through power stud with an attached gasket seal may not protrude through the bulkhead adequately. If improperly installed, the power stud may contact the bulkhead, resulting in potential arcing, which may increase the risk of a fire.
For the final remedy, the bulkhead pass through power stud will be inspected and replaced as needed.
This is the second of two notices regarding this recall. The repair is available and parts have been secured. If you had the interim repair performed, your vehicle still requires the final repair. Please contact an authorized Daimler Trucks North America dealer to arrange to have the recall performed and to ensure that parts are available at the dealership. To locate an authorized dealer, search online at www.DaimlerTrucksNorthAmerica.com. On the menu tab, select “Contact,” scroll down to “Find a Dealer,” and select the appropriate brand. The Recall will take approximately 30 minutes to three hours, depending on the repair, and will be performed at no charge to you.
You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification.
If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.
If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time Monday through Friday, e-mail address [email protected], or the Customer Assistance Center at (800) FTL-HELP after normal business hours. If you are not able to have the defect remedied without charge and within a reasonable time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: 800-424-9153); or to https://www.safercar.gov.
We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.
WARRANTY CAMPAIGNS DEPARTMENT
Enclosure
Reimbursement to Customers for Repairs Performed Prior to Recall
If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.
Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement.
Please provide original or clear copies of all receipts, invoices, and repair orders that show:
- The name and address of the person who paid for the repair.
- The Vehicle Identification Number (VIN) of the vehicle that was repaired.
- What problem occurred, what repair was done, when the repair was done.
- Who repaired the vehicle.
- The total cost of the repair expense that is being claimed.
- Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt).
Reimbursement will be made by check from your Daimler Trucks North America LLC dealer.
Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter.
12 Affected Products
Vehicles
| WESTERN STAR | 4700 | 2017-2019 |
| WESTERN STAR | 4900 | 2017-2019 |
| WESTERN STAR | 5700 | 2017-2019 |
| WESTERN STAR | 6900 | 2017-2019 |
13 Associated Documents
Defect Notice 573 Report
RCLRPT-18V191-3490.PDF 214.251KB
Recall Acknowledgement
RCAK-18V191-3040.pdf 246.002KB
Miscellaneous Document- Defect Information Report
RMISC-18V191-4710.pdf 386.133KB
ISSUED Owner Notification Letter(Part 577)
RCONL-18V191-7612.pdf 390.126KB
ISSUED Renotification Notice
Recall Quarterly Report #1, 2018-4
RCLQRT-18V191-2918.PDF 211.154KB
Interim Owner Notification Letter(Part 577)
RIONL-18V191-2345.pdf 22.514KB
Remedy Instructions and TSB
RCRIT-18V191-8828.pdf 636.359KB
Remedy Instructions and TSB
RCRIT-18V191-0577.pdf 587.094KB
Remedy Instructions and TSB
RCRIT-18V191-5039.pdf 575.047KB
Manufacturer Notices(to Dealers,etc)
Remedy Instructions and TSB
RCRIT-18V191-3915.pdf 558.11KB
Recall Quarterly Report #2, 2019-1
RCLQRT-18V191-8636.PDF 211.255KB
Latest Recalls Documents
- 【Powerful Battery Starter】The OXILAM car jump starter delivers a powerful peak current of 6000A, capable of quickly reviving a dead car battery in just seconds—even in extreme temperatures. A single full charge provides up to 60 jumpstarts. 2024 upgraded jumper cables can safely start all gas engines and 12L diesel engines, including 12v vehicles, motorcycles, pickups, RVs, tractors, trucks, vans, ATVs, snowmobiles, yachts, and many more. Say goodbye to being stranded due to a dead battery
- 【Multiple Security Protections】The OXILAM car battery jump starter features an integrated battery and intelligent clamps design, equipped with 10 intelligent safety protections to guard against short circuits, reverse polarity, sparks, and so forth. With enhanced thermal efficiency and power management, it ensures better performance and extends battery life, safeguarding the car battery starter from potential damage due to overheating, loose connections, battery bulging, and expansion
- 【Multifunctional Car Emergency Kit】This is an all-in-one car emergency kit that serves as a car jump starter, portable power bank and LED flashlight. It features 2 USB output ports (5V/3A, 9V/2A, 12V/1.5A), allowing for a 75% time saving when charging your mobile phone, tablet, Kindle, or digital camera. The device also boasts an upgraded Type-C input port(5V/3A, 9V/2A, 12V/1.5A)for faster charging. Additionally, it offers three 800-lumen LED light modes: flashlight, strobe, and SOS
- 【Sturdy and Considerate Design】This car jumper starter portable features a sturdy, waterproof shell and includes a protective cover to guard against wear and tear. The non-slip side design ensures a secure grip. Its ultra-compact and lightweight design allows for easy placement in your bag or car without taking up space. The battery jumper box is equipped with an LED screen that displays the battery status, providing an intuitive view of the battery's condition and remaining power
- 【Reliable Product Coverage】OXILAM battery jumper starter portable supply provides manufacturer protection and lifetime reliable Technical Support. Our 24-hour online after-sales team is ready to address any issues you may have. If you have any questions about the jump start battery pack get in touch with us for a satisfactory solution
- POWERFUL CAR BATTERY JUMP STARTER: The ET03 car battery jump starter can easily jump-start all 12V common vehicles with up to 8.0L gas and 7.0L diesel engines in seconds with its peak current reaching 4000 amps. Supports 50 jump starts at most on a single charge and suitable for lawnmowers, motorcycles, passenger cars, trucks, and even boats, etc.
- STARTS 0V DEAD BATTERIES EASILY: This car battery jump starter has integrated the force start function in the jumper clamps, which delivers powerful performance to bring your vehicle back to life even if the vehicle has a completely dead battery at 0V. Please make sure this battery jump starter is fully recharged or above 14V if you want to use this jump starter on a car with a dead battery.
- BACKUP PORTABLE POWER BANK: This jump starter battery pack can also work as a 74Wh large battery capacity portable power bank to charge your smartphones, tablets, or other USB electric devices. Two 5V/2A USB output ports are packed on this jump starter that can be applied at the same time for charging, 50% faster than a standard charger.
- PACKED WITH LED EMERGENCY LIGHT AND BONUS FEATURES : the ET03 car jump starter is packed with a 500-lumens LED flashlight to provide help in darkness or for emergency situations that support three variable light modes (stable, strobe, and SOS). There are more features included such as an LCD screen to check the battery status, a wide working temperature from 14℉ to 140℉, and 24 months long standby time.
- 10 INTELLIGENT SAFETY PROTECTIONS: This jump starter battery pack is super safe to use with 10 intelligent safety protections against overcharge, short circuits, reverse polarity, power surging and sparking, and so forth. You can detect the errors by simply checking the lights and the beep sound from the smart jumper clamps.
- 7000A Peak Current & Broad Compatibility – Equipped with a high-rate lithium battery, this portable jump starter delivers 7000A peak current to instantly revive dead batteries. It safely jump-starts All gas and 12.0L diesel engines, including cars, motorcycles, SUVs, pickups, boats, and lawnmowers. A must-have emergency roadside assistant for your garage.
- "Forced Start Button" FOR FULLY DRAINED BATTERIES – Our smart cable features an override "Forced Start Button" . If your battery is completely dead, pressing the forced start button can quickly start the car. and get back on the road.
- 14-WAY SAFETY WITH METAL CLAMPS – No more flimsy plastic clips. Sharmeal features heavy-duty metal clamps and 14 smart protections. From reverse polarity, over current, and short circuit to low temperature protection, spark resistance, and impedance matching—this jump starter guards against it all. Safe for beginners, reliable for pros. Your ultimate 12V portable jump box.
- PORTABLE EMERGENCY TOOL – Measuring just 7.8*3.4*1.5" and weighing only 0.99 lbs. this compact jump starter is 80% smaller than traditional lead-acid boosters. It combines a portable power bank for your iPhone (USB port) and a 3-mode LED flashlight (Strobe/SOS). Perfect for men and dad, or keeping in your glove box for peace of mind.
- What You Get–Our Brand is specialized in vehicle emergency starter with 24 months warranty. Sharmeal jump pack (1* jump starter, 1* smart jumper cables, 1* type-C charging cable, 1* user manual, 1* portable carrying case).Please note that the charger and charging cable are placed in carrying case.
- [Emergency Save Dead Batteries] - Safely, stable and powerful, you can start a dead car battery in seconds, Gehopow jump starter with 6000A peak current for up to 10.0L gasoline or 8.0L diesel, suitable for 12v vehicles like car, suv, truck, van, motorcycle.
- [Waterproof Protection] - We hope users feel 100% safe when using our car battery jump starter. So we design the car jump starter with IP66 waterproof and dustproof, you can use it even in the rainy day.
- [Not Just a Car Tool] - This jump box is equipped with USB output port, can charge for phones, tablets, and other USB devices. Press 3 seconds can start the LED flashlight, with 3 light modes, including lighting, flash and SOS. The red sos light can be used as a emergency light.
- [Humanized and Advanced] - powerful and compact, the size of car jumper starter portable is 7.0*3.5*1.6 inches. Almost the size of a phone and with 1.7pound of weight is easy to carry. Featuring high-discharge lithium technology for safe, stable and efficient operation in any climate.
- [Package include] - A9 car jump starter*1, jumper cables*1, USB Type-C charging Cable*1, user maunel*1, storage case*1. Our after-sales customer service is available at any time. Please contact us for help.
This product presentation was made with AAWP plugin.