July 14, 2020 NHTSA CAMPAIGN NUMBER: 20V406000
ESC Switch can Be Disabled/ FMVSS 136
If the vehicle is operated above 20 km/h while the Electronic Stability Control system is disabled, there is a greater chance of loss of stability control, increasing the risk of a crash.
NHTSA Campaign Number: 20V406
Manufacturer Daimler Coaches
North America
Components ELECTRONIC STABILITY CONTROL
Potential Number of Units Affected 64
Summary
Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 Setra S417TC motorcoaches. These vehicles are equipped with a driver-selected Electronic Stability Control (ESC) “OFF” switch for disabling the traction control portion of ESC, allowing it to remain disabled at speeds above 20 km/h. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 136, “Electronic Stability Control.”
Remedy
DCNA will notify owners, and dealers will replace the “ESC OFF” switch with a new “TC-Off” button, install an indicator light on the dashboard to indicate when the traction control is deactivated, and perform a software to prevent the ESC system from being disabled, update free of charge. This recall began September 7, 2020. Owners may contact DCNA customer service at 1-800-206-9728. DCNA’s number for this recall is 43.54U20107A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Technical information
| TI No.: 43.54U20107A | Distribution list: D | Distribution date:
26.08.2020 Valid until: 31.12.2040 |
The point of contact is the EvoBus after-sales service in each country
| Model: | S 417 TC, S 407 CC |
| MODEL SERIES: | 629540; 629557 |
| TITLE: | S 417 TC, S 407 CC – converting the ESP disabling function to deactivatable traction control |
COMPLAINT
The ESP disabling function does not meet legal requirements.
CAUSE
Error in the documentation.
REMEDY
Conversion of ESP disabling function to deactivatable traction control.
MEASURE TYPE
The scope of the work is carried out as part of a compliance recall (RC).
After the conversion, the Operating Instructions manual must be exchanged for the latest version.
REPLACEMENT PARTS REQUIRED
| Quantity | Designation | Number | Comment |
| 1 | ’TC-Off’ pushbutton | A 025 545 64 07 05 | |
| 1 | ’TC-Off’ indicator lamp | A 629 542 04 27 05 | |
| 1 | Electrical line, 0.75 mm, yellow | N 922014 007300 | approx. 1,000 mm |
| 1 | Electrical line, 0.75 mm, brown | N 922014 007200 | approx. 1,500 mm |
| 1 | Receptacle housing | A 014 545 00 26 05 | |
| 2 | Contact bush | A 013 545 76 26 05 | |
| 1 | Pin contact | A 000 545 10 63 05 | |
| 1 | Cable lug | N 046234 006002 | |
| 10 | Cable tie | A 004 997 18 90 05 | |
| 1 | Adapter frame | A 611 540 00 66 05 | only for S 407 CC |
| 1 | Bus-specific data record | A 000 440 52 98 | Flashware ordering process via Xentry-Flash |
OPERATION TEXTS
| Operation no. | Operation text | Working time/h | Comment |
| 02-1952 | Retrofit pushbutton and indicator lamp for traction control | 2.1 |
The times apply for work at an hourly rate.
DEFECT NUMBER
| Defect no.: | Designation |
| 4391083 |
CODEWORD
4354U20107
INTRODUCTION OF MODIFICATIONS INTO SERIES PRODUCTION
27.01.2020
WARRANTY AND GOODWILL SETTLEMENTS
Field measure type RC: 100 % of costs will be accepted.
| BUS/MCC | BUS/MCC-O |
| pp. | pp. |
| Johannes Lehmann | Markus Fischer |
Attachments
Procedure
Warning
Risk of injury and fire. There is a risk of injury if work is carried out on the electrical system or fuses incorrectly.
Details…
Preparatory tasks
Switch off the battery isolating switch.
- Open the cover to stowage compartment (2) and remove stowage tray (3).
- Remove the cover on top of cockpit (1).
- Unclip needle-punched nonwoven fabric (4) in the driver’s footwell and set it aside.
Fit the ’TC-Off’ pushbutton and indicator lamp
- S 417 TC
- S 407 CC
- →: Wiring diagram A 629 546 93 00 – ’TC-Off’ indicator lamp connection
- Switch on the battery isolating switch.
Ordering software for field solution
- →: Instructions for requesting software
- Note concerning flashware ordering process.
Note
Data for flashware ordering process via Xentry-Flash:
TI No.: 43.54U20107A
Defect no.: 4391083
Codeword: 4354U20107
- Perform an FPS download.
- Parameterise the brake control control unit.
Finishing tasks
- Fit all removed covers.
- Exchange the Operating Instructions manual for the latest version.
- Updating vehicle documentation in the “VeDoc” system and updating bus-specific electrical data
SEOCONTENT-START
Daimler Coaches North America
2477 Deerfield Drive
Fort Mill, SC. 29715
September 7, 2020
IMPORTANT SAFETY RECALL
This notice applies to your vehicle
WKKA40 WKKA574H WKKA574HX WKKA574H
WKKA40 WKKA574H WKKA574H1 WKKA574H
WKKA40 WKKA574H WKKA574H7 WKKA574H
WKKA40 WKKA574H WKKA574H9 WKKA574H
WKKA574 WKKA574H WKKA574H0
WKKA57 WKKA574H WKKA574H2
SUBJECT: Non-Compliance Recall of 2018~2020 SETRA S407 & S417TC COACHES
Ref.: NHTSA recall reference # 20V-406
Setra Bulletin # TI 43.54U20107A
Dear Setra Owner,
This notice is sent to you in accordance with the requirements of the U.S. National Traffic and
Motor Vehicle Safety Act.
EvoBus GmbH (the manufacturer of Setra coaches) has decided that a defect (details below)
which relates to motor vehicle non-compliance exists in certain 2018~2019 Setra S407 and
certain 2019~2020 Setra S417 vehicles. EvoBus therefore has initiated a recall of these vehicles.
Our records indicate that your vehicle is included in this group.
It is possible to switch off the Electronic Stability Control (ESC) system at speeds above 20 km/h
(12 MPH) which is in non-compliance with FMVSS 136, Electronic Stability Control for heavy
duty vehicles. With ESC ‘off’ at highway speeds, the overall vehicle stability could be
compromised thereby increasing the risk of a crash or injury.
Setra will remedy this by removing the ESC ‘OFF’ switch, installing a Traction Control (TC)
‘OFF’ switch, performing a software update and adding an indicator light to inform the operator
that the traction control system is disabled.. This repair will be performed free of charge.
Details are outlined in the repair procedure number TI 43.54U20107A. Please allow for up to
three (3) hours to schedule and complete the repair.
Daimler Coaches North America
2477 Deerfield Drive
Fort Mill, SC. 29715
Setra strongly urges you to have the recall work performed on your vehicle(s) as soon as
possible.
Please contact the DCNA Customer Service Line at 1-800-206-9728 if you have any questions
about this recall campaign, reimbursements or wish to make arrangements to have your
vehicle(s) repaired at an authorized DCNA Service Location.
Please reference TI bulletin 43.54U20107A.
After contacting Setra Customer Service, if you are still unable to have the safety defect
remedied without charge and within a reasonable time, you may submit a complaint to:
For US customers:
You may submit a written complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call 888 327-4236
(TTY: 800-424-9153), or go to https://www.safercar.gov if remedy difficulties exist.
If you are no longer the vehicle owner, or have had a change of address, please complete the
reverse side of this letter and return the complete letter in the enclosed envelope. If this is a
leased vehicle and the lessor and registered owner receive this notice, Federal law requires any
lessor who receives a notification of a determination of a safety-related defect or noncompliance
pertaining to any leased motor vehicle shall send the notice to the lessee within 10 days.
If you have paid to have this recall condition corrected prior to this notice you may be eligible to
receive reimbursement. Please see the reverse side of this notice for details.
Please contact your authorized Setra dealer should you have any questions or encounter any
difficulty regarding this recall. If your dealer is unable to remedy your situation, please contact
us at our Setra Customer Service Line at 1-800-206-9728 if you have any questions about this
recall.
We apologize for any inconvenience this situation may cause you.
Sincerely
Daimler Coaches North America
Warranty Department
Daimler Coaches North America
2477 Deerfield Drive
Fort Mill, SC. 29715
IMPORTANT
IF FOR ANY REASON YOU DO NOT NOW OWN THIS VEHICLE OR HAVE A CHANGE OF ADDRESS, PLEASE
COMPLETE THE SECTION BELOW, PLACE IN THE ENCLOSED ENVELOPE, AND DROP IN ANY MAIL BOX. IF
POSSIBLE, PROVIDE THE NAME AND ADDRESS OF THE PRESENT OWNER SO THAT WE MAY CONTACT THEM.
SCRAPPED
STOLEN
OTHER
SOLD I HAVE SOLD THE VEHICLE TO:
MY NEW ADDRESS IS:
NAME
STREET APT.
CITY STATE ZIP
PHONE
THANK YOU FOR YOUR COOPERATION
**** PLEASE DO NOT DETACH. RETURN COMPLETE LETTER ****
DO NOT USE THE ENCLOSED ENVELOPE FOR OTHER CORRESPONDENCE
Reimbursement to Customers for Repairs Performed Prior to Recall
If you have already paid to have this recall condition corrected you may be eligible to receive
reimbursement.
Requests for reimbursement may include parts, labor, fees and taxes. Reimbursement may be
limited to the amount the repair would have cost if completed by an authorized Setra dealer.
The following documentation must be presented to your dealer for reimbursement.
Original or clear copy of all receipts, invoices and/or repair orders that show:
The name and address of the person who paid for the repair.
The Vehicle Identification Number (VIN) of the vehicle that was repaired.
What problem occurred, what repair was done, when it was done and who repaired it.
The total cost of the repair expense that is being claimed.
Proof of payment of repair (copy of front and back of cancelled check, or copy of credit
card receipt).
Reimbursement will be made by check from your dealer. If your claim is denied you will
receive a letter from Setra within 60 days of receipt with the reason(s) for the denial.
Please speak with your dealer concerning this matter.
SEOCONTENT-END
4 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| SETRA | S407 CC | 2018-2019 |
| SETRA | S417 TC | 2019-2020 |
9 Associated Documents
Recall Acknowledgement
RCAK-20V406-5261.pdf 245.186KB
Non Compliance Notice 573 Report
RCLRPT-20V406-3001.PDF 214.151KB
Recall Quarterly Report #3, 2021-1
RCLQRT-20V406-6523.PDF 211.327KB
Recall Quarterly Report #2, 2020-4
RCLQRT-20V406-5493.PDF 211.24KB
Remedy Instructions and TSB
RCRIT-20V406-8295.pdf 438.539KB
Owner Notification Letter(Part 577)
RCONL-20V406-4473.pdf 391.409KB
Recall 573 Report- Amendment 1
RCLRPT-20V406-2466.PDF 214.165KB
Recall Quarterly Report #1, 2020-3
RCLQRT-20V406-2750.PDF 211.144KB
Recall Quarterly Report #4, 2021-2
RCLQRT-20V406-4032.PDF 211.436KB
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