March 28, 2018 NHTSA CAMPAIGN NUMBER: 18V202000
Satellite Dish May Detach from Roof
If the satellite dish detaches from the roof while driving, it can increase the risk of a crash or injury.
NHTSA Campaign Number: 18V202
Manufacturer REV Recreation Group
Components EQUIPMENT
Potential Number of Units Affected 2,055
Summary
REV Recreation Group (REV) is recalling certain 2018 Fleetwood Axon and Pulse, Holiday Rambler
Reno and Prodigy, Monaco Marquis and American Coach American Dream motorhomes, 2017-2018 Fleetwood Bounder, Discovery, Discovery LXE, Flair, Jamboree, Southwind, Pace Arrow, Pace Arrow LXE and Storm motorhomes, Holiday Rambler Admiral XE, Endeavor, Endeavor XE, Navigator XE, Navigator, Vacationer, Vacationer XE and Vesta and American Coach American Eagle motorhomes and 2017 Holiday Rambler Scepter, Monaco Diplomat, and American Coach American Revolution motorhomes. The mounting screws for the satellite dish may not have been fastened through the sheet steel reinforcement, possibly allowing the satellite dish to detach from the roof while driving.
Remedy
REV will notify owners, and dealers will resecure the satellite dish to the roof with a metal reinforcement, free of charge. The recall began on May 14, 2018. Owners may contact REV customer service at 1-800-509-3417. REV’s number for this recall is 180322REV. Note: This recall supersedes recall 17V-802. Any vehicle repaired under that campaigned is not included in this one as the remedy for both recalls is the same.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
THIS NOTICE APPLIES TO YOUR VEHICLE
RECALL #180322REV
NHTSA RECALL CAMPAIGN #18V202
May 2018
This recall supersedes recall #171208REV (#17V802)
Dear Valued American Coach Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REV Recreation Group, Inc. (REV) has decided that a safety defect which relates to motor vehicle safety exists in certain model year 2017 and 2018 American Coach brand Class A motorhomes equipped with an optional King Tailgater brand satellite dome:
2018 American Dream
2017-2018 American Eagle
2017 American Revolution
WHAT IS THE PROBLEM?
On motorhomes affected by this recall, the satellite dish was not properly secured to the roof and may come loose or detach. If the satellite dish detaches from the roof, it could present a road hazard which may result in personal injury and/or property damage.
WHAT SHOULD YOU DO?
Please make certain your motorhome is immediately inspected and repaired by contacting an authorized REV Recreation Group, Inc. dealer.
For assistance locating an authorized REV Recreation Group servicing dealer, you may visit this web page:
https://www.americancoach.com/dealers
Or call American Coach Owner Relations toll-free at:
(800) 435-7345
WHAT WILL REV RECREATION GROUP DO?
With your continued satisfaction in mind, it is our intention to have these repairs made at your convenience with as little disruption as possible. Effective immediately, REV dealers have been supplied with all of the information needed to enable them to properly secure the satellite dish to the roof. This service will be performed for you free of charge.
The repair is expected to require less than one hour to complete; however, because of service scheduling times, your dealer may need the vehicle for a longer period of time. This service will be performed for you free of charge.
When you deliver your motorhome for repairs, your dealer will complete a Repair Order. Upon completion of the repair, please sign the Repair Order and fill out the enclosed self-addressed Vehicle/Owner Information Update Card and return it to REV Recreation Group.
If you have changed your address or sold the motorhome, please take a moment to provide the name and address of the person or dealership you sold it to on the enclosed Vehicle/Owner Information Update Card and return it to REV Recreation Group. This will allow us to update our records and if necessary, notify the new owner using the information you provide.
For more information regarding this recall, contact:
AMERICAN COACH OWNER RELATIONS – RECALL #180322REV
P.O. Box 1007
Decatur, Indiana 46733
(800) 435-7345
If you are unable to obtain the specified repair promptly and without charge, please contact REV Recreation Group Owner Relations using the above information.
For leased vehicles – Any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
If you believe that the dealer and REV Recreation Group, Inc. have failed or have been unable to remedy the defect without charge or within a reasonable period of time, you may submit a complaint to:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, DC 20590
Or call the toll-free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153)
or go to https://www.safercar.gov
REV Recreation Group, Inc. is taking these steps in the interest of your safety. We regret any inconvenience this may cause you.
Sincerely,
REV RECREATION GROUP, INC.
IMPORTANT SAFETY RECALL
THIS NOTICE APPLIES TO YOUR VEHICLE
RECALL #180322REV
NHTSA RECALL CAMPAIGN #18V202
May 2018
This recall supersedes recall #171208REV (#17V802)
Dear Valued Fleetwood RV Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REV Recreation Group, Inc. (REV) has decided that a safety defect which relates to motor vehicle safety exists in certain model year 2017 and 2018 Fleetwood brand Class A and Class C motorhomes:
| 2018 Axon
2017-2018 Bounder 2017-2018 Discovery 2017-2018 Discovery LXE 2017-2018 Flair 2017-2018 Jamboree | 2017-2018 Pace Arrow
2017-2018 Pace Arrow LXE 2018 Pulse 2017-2018 Southwind 2017-2018 Storm |
WHAT IS THE PROBLEM?
On motorhomes affected by this recall, the satellite dish was not properly secured to the roof and may come loose or detach. If the satellite dish detaches from the roof, it could present a road hazard which may result in personal injury and/or property damage.
WHAT SHOULD YOU DO?
Please make certain your motorhome is immediately inspected and repaired by contacting an authorized REV Recreation Group, Inc. dealer.
For assistance locating an authorized REV Recreation Group servicing dealer, you may visit this web page:
https://www.fleetwoodrv.com/locate-rv-dealers
Or call REV Recreation Group Owner Relations toll-free at:
(800) 509-3417
WHAT WILL REV RECREATION GROUP DO?
With your continued satisfaction in mind, it is our intention to have these repairs made at your convenience with as little disruption as possible. Effective immediately, REV dealers have been supplied with all of the information needed to enable them to properly secure the satellite dish to the roof. This service will be performed for you free of charge.
The repair is expected to require less than one hour to complete; however, because of service scheduling times, your dealer may need the vehicle for a longer period of time. This service will be performed for you free of charge.
When you deliver your motorhome for repairs, your dealer will complete a Repair Order. Upon completion of the repair, please sign the Repair Order and fill out the enclosed self-addressed Vehicle/Owner Information Update Card and return it to REV Recreation Group.
If you have changed your address or sold the motorhome, please take a moment to provide the name and address of the person or dealership you sold it to on the enclosed Vehicle/Owner Information Update Card and return it to REV Recreation Group. This will allow us to update our records and if necessary, notify the new owner using the information you provide.
For more information regarding this recall, contact:
REV RECREATION GROUP OWNER RELATIONS – RECALL #180322REV
P.O. Box 1007
Decatur, Indiana 46733
(800) 509-3417
If you are unable to obtain the specified repair promptly and without charge, please contact REV Recreation Group Owner Relations using the above information.
For leased vehicles – Any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
If you believe that the dealer and REV Recreation Group, Inc. have failed or have been unable to remedy the defect without charge or within a reasonable period of time, you may submit a complaint to:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, DC 20590
Or call the toll-free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153)
or go to https://www.safercar.gov
REV Recreation Group, Inc. is taking these steps in the interest of your safety. We regret any inconvenience this may cause you.
Sincerely,
REV RECREATION GROUP, INC.
IMPORTANT SAFETY RECALL
THIS NOTICE APPLIES TO YOUR VEHICLE
RECALL #180322REV
NHTSA RECALL CAMPAIGN #18V202
May 2018
This recall supersedes recall #171208REV (#17V802)
Dear Valued Holiday Rambler Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REV Recreation Group, Inc. (REV) has decided that a safety defect which relates to motor vehicle safety exists in certain model year 2017 and 2018 Holiday Rambler brand Class A and Class C motorhomes equipped with an optional King Tailgater brand satellite dome:
| 2017-2018 Admiral XE
2017-2018 Endeavor 2017-2018 Endeavor XE 2017-2018 Navigator 2017-2018 Navigator XE 2018 Prodigy | 2018 Reno
2017 Scepter 2017-2018 Vacationer 2017-2018 Vacationer XE 2017-2018 Vesta |
WHAT IS THE PROBLEM?
On motorhomes affected by this recall, the satellite dish was not properly secured to the roof and may come loose or detach. If the satellite dish detaches from the roof, it could present a road hazard which may result in personal injury and/or property damage.
WHAT SHOULD YOU DO?
Please make certain your motorhome is immediately inspected and repaired by contacting an authorized REV Recreation Group, Inc. dealer.
For assistance locating an authorized REV Recreation Group servicing dealer, you may visit this web page:
https://www.holidayrambler.com/locate-rv-dealers
Or call REV Recreation Group Owner Relations toll-free at:
(800) 509-3417
WHAT WILL REV RECREATION GROUP DO?
With your continued satisfaction in mind, it is our intention to have these repairs made at your convenience with as little disruption as possible. Effective immediately, REV dealers have been supplied with all of the information needed to enable them to properly secure the satellite dish to the roof. This service will be performed for you free of charge.
The repair is expected to require less than one hour to complete; however, because of service scheduling times, your dealer may need the vehicle for a longer period of time. This service will be performed for you free of charge.
When you deliver your motorhome for repairs, your dealer will complete a Repair Order. Upon completion of the repair, please sign the Repair Order and fill out the enclosed self-addressed Vehicle/Owner Information Update Card and return it to REV Recreation Group.
If you have changed your address or sold the motorhome, please take a moment to provide the name and address of the person or dealership you sold it to on the enclosed Vehicle/Owner Information Update Card and return it to REV Recreation Group. This will allow us to update our records and if necessary, notify the new owner using the information you provide.
For more information regarding this recall, contact:
REV RECREATION GROUP OWNER RELATIONS – RECALL #180322REV
P.O. Box 1007
Decatur, Indiana 46733
(800) 509-3417
If you are unable to obtain the specified repair promptly and without charge, please contact REV Recreation Group Owner Relations using the above information.
For leased vehicles – Any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
If you believe that the dealer and REV Recreation Group, Inc. have failed or have been unable to remedy the defect without charge or within a reasonable period of time, you may submit a complaint to:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, DC 20590
Or call the toll-free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153) or go to https://www.safercar.gov
REV Recreation Group, Inc. is taking these steps in the interest of your safety. We regret any inconvenience this may cause you.
Sincerely,
REV RECREATION GROUP, INC.
IMPORTANT SAFETY RECALL
THIS NOTICE APPLIES TO YOUR VEHICLE
RECALL #180322REV
NHTSA RECALL CAMPAIGN #18V202
May 2018
This recall supersedes recall #171208REV (#17V802)
Dear Valued Monaco Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REV Recreation Group, Inc. (REV) has decided that a safety defect which relates to motor vehicle safety exists in certain model year 2017 Monaco Diplomat and model year 2018 Monaco Marquis, Class A motorhomes.
WHAT IS THE PROBLEM?
On motorhomes affected by this recall, the satellite dish was not properly secured to the roof and may come loose or detach. If the satellite dish detaches from the roof, it could present a road hazard which may result in personal injury and/or property damage.
WHAT SHOULD YOU DO?
Please make certain your motorhome is immediately inspected and repaired by contacting an authorized REV Recreation Group, Inc. dealer.
For assistance locating an authorized REV Recreation Group servicing dealer, you may visit this web page:
https://www.monacocoach.com/locate-rv-dealers
Or call REV Recreation Group Owner Relations toll-free at:
(800) 509-3417
WHAT WILL REV RECREATION GROUP DO?
With your continued satisfaction in mind, it is our intention to have these repairs made at your convenience with as little disruption as possible. Effective immediately, REV dealers have been supplied with all of the information needed to enable them to properly secure the satellite dish to the roof. This service will be performed for you free of charge.
The repair is expected to require less than one hour to complete; however, because of service scheduling times, your dealer may need the vehicle for a longer period of time. This service will be performed for you free of charge.
When you deliver your motorhome for repairs, your dealer will complete a Repair Order. Upon completion of the repair, please sign the Repair Order and fill out the enclosed self-addressed Vehicle/Owner Information Update Card and return it to REV Recreation Group.
If you have changed your address or sold the motorhome, please take a moment to provide the name and address of the person or dealership you sold it to on the enclosed Vehicle/Owner Information Update Card and return it to REV Recreation Group. This will allow us to update our records and if necessary, notify the new owner using the information you provide.
For more information regarding this recall, contact:
REV RECREATION GROUP OWNER RELATIONS – RECALL #180322REV
P.O. Box 1007
Decatur, Indiana 46733
(800) 509-3417
If you are unable to obtain the specified repair promptly and without charge, please contact REV Recreation Group Owner Relations using the above information.
For leased vehicles – Any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
If you believe that the dealer and REV Recreation Group, Inc. have failed or have been unable to remedy the defect without charge or within a reasonable period of time, you may submit a complaint to:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, DC 20590
Or call the toll-free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153) or go to https://www.safercar.gov
REV Recreation Group, Inc. is taking these steps in the interest of your safety. We regret any inconvenience this may cause you.
Sincerely,
REV RECREATION GROUP, INC.
45 Affected Products
Vehicles
| AMERICAN COACH | AMERICAN DREAM | 2018 |
| AMERICAN COACH | AMERICAN EAGLE | 2017-2018 |
| AMERICAN COACH | AMERICAN REVOLUTION | 2017 |
| FLEETWOOD | AXON | 2018 |
| FLEETWOOD | BOUNDER | 2017-2018 |
| FLEETWOOD | DISCOVERY | 2017-2018 |
| FLEETWOOD | DISCOVERY LXE | 2017-2018 |
| FLEETWOOD | FLAIR | 2017-2018 |
| FLEETWOOD | JAMBOREE | 2017-2018 |
| FLEETWOOD | PACE ARROW | 2017-2018 |
| FLEETWOOD | PACE ARROW LXE | 2017-2018 |
| FLEETWOOD | PULSE | 2018 |
| FLEETWOOD | SOUTHWIND | 2017-2018 |
| FLEETWOOD | STORM | 2017-2018 |
| HOLIDAY RAMBLER | ADMIRAL XE | 2017-2018 |
| HOLIDAY RAMBLER | ENDEAVOR | 2017-2018 |
| HOLIDAY RAMBLER | ENDEAVOR XE | 2017-2018 |
| HOLIDAY RAMBLER | NAVIGATOR | 2017-2018 |
| HOLIDAY RAMBLER | NAVIGATOR XE | 2017-2018 |
| HOLIDAY RAMBLER | PRODIGY | 2018 |
| HOLIDAY RAMBLER | RENO | 2018 |
| HOLIDAY RAMBLER | SCEPTER | 2017 |
| HOLIDAY RAMBLER | VACATIONER | 2017-2018 |
| HOLIDAY RAMBLER | VACATIONER XE | 2017-2018 |
| HOLIDAY RAMBLER | VESTA | 2017-2018 |
| MONACO | DIPLOMAT | 2017 |
| MONACO | MARQUIS | 2018 |
20 Associated Documents
Recall Acknowledgement
RCAK-18V202-2396.pdf 247.017KB
Defect Notice 573 Report
RCLRPT-18V202-1903.pdf 256.051KB
Manufacturer Notices(to Dealers,etc)
RCMN-18V202-6100.pdf 363.252KB
ISSUED Owner Notification Letter(Part 577)
RCONL-18V202-5411.pdf 116.007KB
ISSUED Owner Notification Letter(Part 577)
RCONL-18V202-4917.pdf 106.136KB
Recall 573 Report- Amendment 1
RCLRPT-18V202-5886.PDF 255.937KB
ISSUED Owner Notification Letter(Part 577)
RCONL-18V202-7183.pdf 110.542KB
Manufacturer Notices(to Dealers,etc)
ISSUED Owner Notification Letter(Part 577)
RCONL-18V202-0853.pdf 108.602KB
ISSUED Renotification Notice
RCRN-18V202-0384.pdf 105.501KB
ISSUED Renotification Notice
RCRN-18V202-8604.pdf 111.883KB
ISSUED Renotification Notice
RCRN-18V202-1718.pdf 108.551KB
ISSUED Renotification Notice
RCRN-18V202-9737.pdf 104.378KB
ISSUED Renotification Notice
RCRN-18V202-7503.pdf 111.974KB
ISSUED Renotification Notice
Recall Quarterly Report #3, 2018-4
RCLQRT-18V202-5880.PDF 211.328KB
ISSUED Renotification Notice
RCRN-18V202-2378.pdf 109.902KB
ISSUED Renotification Notice
RCRN-18V202-3629.pdf 107.939KB
Recall Quarterly Report #2, 2018-3
RCLQRT-18V202-5321.PDF 211.235KB
Recall Quarterly Report #4, 2019-1
RCLQRT-18V202-3685.PDF 211.435KB
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