Incorrect Information on Placard/FMVSS 110 & 567 – 2021 Airstream Basecamp

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adventure, inspired by
,~, AIRSTREAM RECREATIONAL VEHICLE SAFETY
RECALL NOTICE
Safety Recall:
NHTSA 20V577
Safety Adviso1y:
October, 30 2020
IMPORTANT SAFETY RECALL
This notice applies to your vehicle: 205088
Dear
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Airstream has
decided that a compliance issue which relates to motor vehicle safety exists in ce1tain 2020 Model Year Aii·stream Basecamp travel
trailers. As a result, Airstream is conducting a safety recall.
Reason/or
this recall
What we
will do
What we need
you to do
The affected Basecamp travel trailers has incorrect infonnation printed on the Federal Certification Label
and Tire Placard. Incorrect tire pressure can increase the risk of a crash.
Airstream will provide corrected labels to the affected customers. This will be done at no cost to the owner.
The remedy should take approximately 10 minutes to perfo1m.
Please attached the corrected Federal Ce1t ification Label and Tire Placard over the top of the existing label
and placard. The corrected Federal Ce1tification Label and Tire Placard along with a how-to have been
provided with this letter.
If you have any questions conceming this recall or if you need any assistance, please contact the
Airstream Customer Service Department by mail at Airstream, P.O. Box 629, Jackson Center, OH
45334-0629, or by phone at 877-596-6111 ext. 7491.
If you have had the appropriate repairs completed prior to receipt of this recall notice, and if you incw1’ed
any direct cost in connection with obtaining such repair, you may be eligible to receive reimbursement from
Airstream by contacting the Airstream Customer Service Department.
If after contacting Aii·stream Customer Service you are still not satisfied we have done our best to remedy this situation, you may also
submit a v.•ritten complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE,
Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153; or go to
https://v.,wv.•.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must fo1ward a copy of this
notice to the lessee within ten days.
We apologize for any inconvenience this action may cause you; however, yow· safety and continued satisfaction are of the utmost
importance to us.
Thank you for your attention and cooperation in this matter.
Sincerely,
Airstream
Rick March
General Manager of Airstream Customer Support Group
cc: National Highway Traffic Safety Administration (NHTSA)

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