ACX-2007 – Engine Ground Cable Too Short And May Fail – 2020-2021 Autocar Xpeditor

November 6, 2020 NHTSA CAMPAIGN NUMBER: 20V687000

Engine Ground Cable Too Short And May Fail

If the ground cable fails, the engine may stall without the ability to restart, and increase the risk of a crash or injury.

 

NHTSA Campaign Number: 20V687

Manufacturer Autocar, LLC

Components ENGINE

Potential Number of Units Affected 116

 

Summary

Autocar, LLC (Autocar) is recalling certain 2020-2021 Xpeditor vehicles equipped with X12N engines. The engine ground cable is too short and may fail.

 

Remedy

Autocar will notify owners and dealers will replace the ground cable, free of charge. Autocar issued owners an interim notification on January 4, 2021 informing owners of the safety risk. A second notice will be mailed when the remedy becomes available in January 2022. Owners can contact Autocar customer service at 1-888-218-3611 or 1-877-973-3486. Autocar’s number for this recall is ACX-2007.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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IMPORTANT SAFETY RECALL

This notice applies to your vehicle(s) with the VIN(s) indicated on the enclosed owner response cards.

 

AUTOCAR, LLC SAFETY RECALL ACX-2007

NHTSA RECALL NO. 20V687

January 2021

 

Dear Autocar Truck Owner:

This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Autocar, LLC has determined that a defect which relates to motor vehicle safety exists in 116, 2020-2021 model year Xpeditor chassis. These chassis were manufactured between June 3, 2019 and October 2, 2020 with non-sequential serial numbers in the range of 231022 through 234626. Our records indicate that your vehicle was manufactured within this time period and may contain the defect described herein.

 

MODELS AFFECTED:

Autocar Xpeditor MY 2020-2021

 

COMPONENTS AFFECTED:

The engine ground cable is too short and may fail.

 

SAFETY DEFECTS AND POTENTIAL RISKS:

If the ground cable fails, the engine may stall and not re-start without warning, increasing the risk of a crash, personal injury or property damage.

 

REPAIR REQUIRED:

Autocar is actively developing options to resolve the concern, the subsequent repair has not been determined at this time.

 

TIME REQUIRED FOR THE REPAIR:

The estimated labor time to repair your vehicle is 2 hours.

 

WHAT YOU SHOULD DO:

This is the first of two notices you will receive regarding this subject. This letter is to  inform you of an upcoming recall to correct the issue noted above. The parts and processes required for the repair are being developed and we expect to have components available within the next 60 to 90 days. You may continue to operate your vehicle. The second notice will inform you when the final remedy is available. When you receive the second notice, please contact your local authorized Autocar service site or email  [email protected]. If you have questions or concerns regarding this notification, please contact Autocar technical support at 888-218-3611.

 

PRIOR REPAIRS:

If you have previously paid for repairs relating to this recall you may be entitled to recover the amount you paid for those repairs. Submit a copy of all documentation supporting your claim to Autocar at the address set forth below in the “Assistance” section.

 

NOTICE REGARDING LEASED VEHICLES: 

If you are a Lessor (as defined below) of a vehicle that is affected by this notice, you are obligated under federal law to provide a copy of this Notice to the lessee of such vehicle within 10 days of your receipt of this Notice. Further, you must maintain a record, which identifies the lessee(s) to whom you send a copy of this Notice, the date you send the Notice and the VIN of the vehicle that you have leased to the lessee(s).

For purposes of this Notice, the term “Lessor” means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles, as of the date of this Notice.

 

OWNER RECALL RESPONSE CARD:

 The enclosed Owner Recall Response Card identifies your vehicle.   Please complete  this postage-paid card and return it to Autocar.  If you do not own, have sold or have  traded the vehicle identified on the card, please indicate that on the postage-paid card and return it to Autocar.

 

ASSISTANCE:

If you need assistance with this recall, call our toll-free numbers below or write to Autocar at:

Autocar, LLC
Service & Warranty Departments
551 S. Washington St.
Hagerstown, Indiana 47346
888-218-3611 (Toll Free)
877-973-3486 (Toll Free)

You may also submit a complaint to:

Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue SE
Washington, DC 20590

 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 800-424-9153); or go to https://www.safercar.gov.

 

We regret any inconvenience this recall may cause, but we hope you recognize Autocar’s concern for your safety and satisfaction with your vehicle.

 

Sincerely,

 

AUTOCAR, LLC

 

ACF 00002 Rev. 000

 

551 South Washington Street, Hagerstown, IN  47346 Office: 765.489.5499 Fax: 765.489.5230

 

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2 Affected Products

Vehicle

MAKE	MODEL	YEAR
AUTOCAR	XPEDITOR	2020-2021

 

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5 Associated Documents

ISSUED Interim Owner Notification Letter(Part 577)

RIONL-20V687-2911.pdf 163.282KB

 

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Recall Acknowledgement

RCAK-20V687-1228.pdf 278.127KB

 

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Defect Notice 573 Report

RCLRPT-20V687-4850.PDF 215.077KB

 

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Recall 573 Report- Amendment 1

RCLRPT-20V687-7133.PDF 215.074KB

 

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Recall 573 Report- Amendment 2

RCLRPT-20V687-1487.PDF 215.076KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V687&docType=RCL

 

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