November 25, 2020 NHTSA CAMPAIGN NUMBER: 20V738000
Heat Shield Missing Over the Cooktop
The heat from the cooktop may radiate to the underside of the upper galley cabinet, increasing the risk of a fire and bodily injury.
NHTSA Campaign Number: 20V738
Manufacturer Triple E Recreational Vehicles
Components EQUIPMENT
Potential Number of Units Affected 95
Summary
Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24RL motorhomes. The galley overhead cabinet assembly is missing a heat shield over the cooktop.
Remedy
Triple E will notify owners, and dealers will install a repair kit, free of charge. The recall began January 6, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E’s number for this recall is CA#9845-1.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
SOP03422
Recall QAAR 9845 U24RL Galley Overhead Heat Shield Install
Department: 32: Service
People Required: 1
Time to Complete: 10min
Date Created: Nov. 12, 2020
Date Revised:
Rev#:
Created by Initial: GK806
Verified: DP
The following are instructions for the installation of the U24RL galley overhead cabinet heat shield to comply with Transport Canada recall number QAAR 9845R1 and the US National Highway Transportation Safety Association (NHTSA) product safety recall, Campaign Number #738. The heat shield protection will prevent potential damage to the overhead cabinet from the cooktop.
1
Heat Shield Installation Kit
1. A stainless steel heat shield: B072848
2. Two steel shims B072849
3. 6 – #8X¾” Pan head screw.
Tools Required:
Tape Measure
Driver with a #8
Robertson bit
lsopropyl & towel
Pen
2
Remove the protective wrap from the heat shield and wipe away adhesive residue with lsopropyl alcohol.
3
Make a small mark 425mm (16¾”) from rear edge of overhead cabinet.
4
Slot the screw through the heat shield plate and then the steel shim on the top inner hole as shown.
5
Line up the tip of the screw with the mark so the curve of the heat shield is firmly up against the curved edge of the face of the cabinet. Drive screw into base of overhead cabinet approximately half way.
6
Secure front plate and shim to cabinet base approximately half way. Make sure the front radius of the shield is flush with the cabinet.
7
Slip the rear shim between the heat shield and the cabinet and secure with a screw on each end. Make sure the front of the shield is flush to the front radius of the cabinet
8
1. Secure the center screws into the cabinet.
2. Fully tighten the front two screws from step 4 &5
9
This concludes the U24RL galley overhead cabinet heat shield installation recall.
For any other questions or technical assistance, please call 1-877-992-9906 or [email protected]
IMPORTANT SAFETY RECALL
December 7, 2020
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Triple E Recreational Vehicles Recall CA#9845-1 20V738
This notice is sent to you in accordance with the requirements of the National Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has decided that certain 2020 & 2021 Unity U24RL motorhomes manufactured between February 26, 2019 & October 30, 2020 fail to conform to Federal Motor Vehicle Safety Standard
Description of Safety Defect:
The galley overhead cabinet assembly has been manufactured without a heat shield over the cooktop area. When the cooktop is in use, the heat from the flame may cause the material of the upper cabinet to become too hot to touch. A fire may occur and cause bodily injury.
To Have This Modification Performed:
We request your assistance to have this Safety issue corrected. Please follow the included SOP (Standard Operating Procedure) to perform the recall. For reimbursement submit a warranty application form.
Labour to perform this Recall: 0.4 hrs/ unit
For more information contact Triple E RV/Leisure Travel Vans at 1-877992-9906 Customer Service / Warranty department or by e-mail [email protected] in the subject line “Recall CA#9845-1”
Thank you for your anticipated assistance and please do not hesitate to contact us should you require additional information.
Sincerely,
Brad Wall
Customer Service / Warranty Manager
BW/wcw Enclosures
1 — Repair Kit
(1 heat shield (B072848), 2 – steel shims (B072849, 6 – x % pan head screws)
1 — SOP03422 (Standard Operating Procedure)
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| TRIPLE E | UNITY | 2020-2021 |
9 Associated Documents
Recall Quarterly Report #2, 2021-2
RCLQRT-20V738-0294.PDF 211.242KB
Owner Notification Letter(Part 577)
RCONL-20V738-9684.pdf 729.654KB
Miscellaneous Document- Recall Return Form
RMISC-20V738-9444.pdf 54.535KB
Recall 573 Report- Amendment 3
RCLRPT-20V738-8106.PDF 213.803KB
Recall Acknowledgement
RCAK-20V738-7041.pdf 243.915KB
Miscellaneous Document
RMISC-20V738-3745.pdf 1511.736KB
Defect Notice 573 Report
RCLRPT-20V738-6606.PDF 213.744KB
Manufacturer Notices(to Dealers,etc)
RCMN-20V738-4655.pdf 586.555KB
Recall Quarterly Report #1, 2021-1
RCLQRT-20V738-2092.PDF 211.145KB
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