9903529 – Leveling System Mounting Bracket May Fail – 2016-2020 Jayco Seneca Class C Motorhomes

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IMPORTANT SAFETY RECALL
This Notice Applies to Your Recreational Vehicle «unit_serial_»
Dear Valued Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Jayco has decided that a defect, which relates to motor vehicle safety, exits in certain 2017-2020 Seneca motorhomes manufactured with a hydraulic leveling system.
The supporting structure for the hydraulic leveling system pump and reservoir may fail. Failure could potentially allow the pump and reservoir to contact the ground, which may result in either a complete separation and/or the possibility of hydraulic fluid loss, increasing the risk of a crash and/or property damage.
The supporting structure for the leveling system’s hydraulic pump and reservoir requires additional support to prevent failure. The parts required for the remedy will be available to servicing Dealers March 1, 2021. The remedy is free of charge and will take approximately 1 hour to complete.
Please contact your Dealer and set an appoinmtent for this remedy.
If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 800-517-9137. If you are unable to get this safety defect remedied without charge and/or within a reasonable amount of time after contacting your dealer and Jayco customer service, you may want to contact NHTSA. To submit a written complaint, contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov.
We certainly regret this inconvenience; however, your safety is our most important priority.
Sincerely,
Compliance Management
Jayco Motorized
Safety Recall: 20V-796
February 12, 2021
Reason for this recall
What we need you to do
Recall Remedy

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IMPORTANT SAFETY RECALL
This Notice Applies to Your Recreational Vehicle «unit_serial_»
Dear Valued Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Jayco has decided that a defect, which relates to motor vehicle safety, exits in certain 2015-2020 Seneca motorhomes manufactured with a hydraulic leveling system.
The supporting structure for the hydraulic leveling system pump and reservoir may fail. Failure could potentially allow the pump and reservoir to contact the ground, which may result in either a complete separation and/or the possibility of hydraulic fluid loss, increasing the risk of a crash and/or property damage.
The supporting structure for the leveling system’s hydraulic pump and reservoir requires additional support to prevent failure. The parts required for the remedy will be available to servicing Dealers March 1, 2021. The remedy is free of charge and will take approximately 1 hour to complete.
Please contact your Dealer and set an appoinmtent for this remedy.
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 800-517-9137. If you are unable to get this safety defect remedied without charge and/or within a reasonable amount of time after contacting your dealer and Jayco customer service, you may want to contact NHTSA. To submit a written complaint, contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov.
We certainly regret this inconvenience; however, your safety is our most important priority.
Sincerely,
Compliance Management
Jayco Motorized
Safety Recall: 20V-796
February 12, 2021
Reason for this recall
What we need you to do
Recall Remedy

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IMPORTANT SAFETY RECALL
Dear Valued Dealer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Jayco has decided that a defect, which relates to motor vehicle safety, exits in certain 2016-2021 Seneca and Seneca Prestige motorhomes manufactured with a hydraulic leveling system.
The supporting structure for the hydraulic leveling system pump and reservoir may fail. Failure could potentially allow the pump and reservoir to contact the ground, which may result in either a complete separation and/or the possibility of hydraulic fluid loss, increasing the risk of a crash and/or property damage.
The supporting structure for the leveling system’s hydraulic pump and reservoir requires additional support to prevent failure. Parts to perform recall remedy are available March 1, 2021. All pertinent information regarding this recall is available under the Applications > Recalls section of the website.
Our records show the following unit is affected by this recall, and is part of the current inventory at your Dealership.
VIN
Before placing an order for the Recall Parts Kit, please confirm the unit serial number requires the Recall Remedy, using CASE RECALL LINES in Jayco Partners. The Instructions for the Recall Remedy are available under the Case Recall 20V-796 (US) and 2021-001 (CN) attachments.
Federal law requires the Recall Remedy completed on this unit prior to customer delivery.
If you sold this unit recently, please contact the owner immediately to inform them of this recall. In addition, please register this unit by submitting the Warranty Registration information. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We certainly regret this inconvenience; however, our Customers’ safety is our most important priority.
Sincerely,
Compliance Management
Jayco Motorized
Safety Recall: 20V-796
February 12, 2021
Reason for Recall r this recall
What we need you to do
Recall Remedy

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