21501 – Loss of Electrical Power May Cause Engine Shutdown – 2018-2021 International LoneStar & 2017-2021 International LT

February 17, 2021 NHTSA CAMPAIGN NUMBER: 21V079000

Loss of Electrical Power May Cause Engine Shutdown

An unexpected engine shutdown can increase the risk of a crash.

 

NHTSA Campaign Number: 21V079

Manufacturer NavistareBay logo, Inc.

Components ELECTRICAL SYSTEM, ENGINE

Potential Number of Units Affected 27,457

 

Summary

NavistareBay logo, Inc. (NavistareBay logo) is recalling certain 2018-2021 InternationaleBay logo LoneStar and 2017-2021 InternationaleBay logo LT vehicles. The battery ground cable ring terminal at the frame connecting point may break, resulting in a loss of electrical power and unintended engine shutdown without warning.

 

Remedy

NavistareBay logo will notify owners, and dealers will replace the battery ground cable, free of charge. The recall began on April 16, 2021. Owners may contact NavistareBay logo customer service at 1-800-448-7825. NavistareBay logo’s number for this recall is 21501.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


2021 International LoneStar
2021 International LoneStar

 


SERVICE PROCEDURE

21501R2

JUNE 2021

 

SUBJECT: SAFETY RECALL

Battery Ground Cable on certain InternationaleBay logoยฎ LTยฎ Series trucks built 18 May 2016 thru 12 January 2021 and LoneStarยฎ Series trucks built 21 July 2017 thru 16 December 2020 with an 08XHK or 08XHL left side under cab Battery Box, a CumminseBay logoยฎ X15eBay logo or ISX engine, and 6 x 2 or 6 x 4 chassis configuration.

 

DEFECT DESCRIPTION

The battery ground cable may break at the frame connection resulting in loss of electrical power and unintended engine shut down without warning. Unintended engine shut down without warning may result in a vehicle being stalled on the side of the roadway which could increase the risk of a vehicle crash.

 

MODELS INVOLVED

This safety recall involves certain InternationaleBay logoยฎ LTยฎ Series trucks built 18 May 2016 thru 12 January 2021 and LoneStarยฎ Series trucks built 21 July 2017 thru 16 December 2020 with an 08XHK or 08XHL left side under cab Battery Box, CumminseBay logoยฎ X15eBay logo or ISX engine, and 6 x 2 or 6 x 4 chassis configuration.

 

REVISION STATEMENT

New changes have been made to parts section. Repair instructions have been revised.

 

ELIGIBILITY

This procedure applies ONLY to vehicles marked in the InternationaleBay logoยฎ Service PortalSM with safety recall 21501. Also complete any other open campaigns listed on the Service Portal at this time.

 

PARTS INFORMATION

NOTE: Do not preorder kits or standalone cables for inventory. Only order additional battery cable kits and/or standalone battery cables after a confirmed appointment has been made and according to vehicle build date.

 

NOTE: There are two populations of vehicles. The population number / vehicle build date will determine the steps to be performed. All vehicles need to perform Steps 1 through 5 and steps 48 through 54. After Steps 1  through 5 are completed, proceed to the correct service procedures.

 

  • Population 1 โ€“ Vehicles built from 18 May 2016 – 10 November 2019
  • Population 2 โ€“ Vehicles built from 11 November 2019 – 03 March 2021

 

Part Number Part Description Quantity
K2H2212035Cable, Battery, Negative 00 Gauge1
3626607C1Strap, Cable Lock – 14 inch1
3744063C1M10 X 45mm Bolt, Tin Zinc Plated1
3718728C1Nut, Special M10 x 1.50 Hexagon, Keps Electrical Ground1
476074C1Nut, Battery Terminal 3/8 Inch UNC1
VINT21501Dielectric Coatings Reapplicant Kit1

Parts Table 1 โ€“ Population 1

 

NOTE: Only 10 percent (3,308) out of total population of 33,082 will require 8900291R1.

 

Part Number Part Description Quantity
8900291R91Kit, Ground Battery Cable1
3744063C1M10 X 45mm Bolt, Tin Zinc Plated1
3718728C1Nut Special M10X1.50 Hexagon Keps Electrical Ground1
476074C1Nut, Battery Terminal 3/8 Inch UNC1
VINT21501Dielectric Coatings Reapplicant Kit1

Parts Table 2 โ€“ Population 2

 

8900291R91 contains the following parts:

 

Part Description Quantity
Cable, Battery, Negative 00 Gauge1
Clamp, Saddle1
Bolt 1/4 Inch X 3/4 Inch1
Washer, Lock, 1/4 Inch Reg Steel  / ZNC 1/4 Inch1
Nut, Hexagon Type 8 1/4 Inch UNC1
Extension, Clip1
Guide, Brake HoseeBay logo and Cable Spacer / Swivel Saddle3
Strap, Cable Lock10

Parts Table 3 โ€“ 8900291R1 Contents

 

TOOLS INFORMATION

Part Number Tool Description Quantity 
N/AStandard Wire BrushSource Locally
N/ASmall ScraperSource Locally
N/ASmall Paint BrushSource Locally
N/ASmall Metal ContainerSource Locally

 

SERVICE PROCEDURE

WARNING! To prevent personal injury and / or death, or damage to property, park vehicle on hard flat surface, turn the engine off, set the parking brake and install wheel chocks to prevent the vehicle from moving in both directions.

 

WARNING! To prevent personal injury and / or death, always wear safe eye protection when performing vehicle maintenance.

 

WARNING! To prevent personal injury and / or death, or damage to property, keep flames or sparks away from vehicle and do not smoke while servicing the vehicleโ€™s batteries. batteries expel explosive gases.

 

WARNING! To prevent personal injury and / or death, or damage to property, remove the ground cable from the negative terminal of the battery batteries before disconnecting any electrical components.  always connect the ground cable last.

 

NOTE: There are two populations of vehicles. The population number / vehicle build date will determine the steps to be performed. All vehicles need to perform Steps 1 through 5. After Steps 1 through 5 are completed, proceed to the correct service procedures.

 

  1. Park vehicle on flat surface.

 

  1. Shift transmission to Park or Neutral and set parking brake.

 

  1. Turn vehicle ignition to Key OFF position.

 

  1. Install wheel chocks.

 

  1. Remove aerodynamic skirt, if necessary, to gain access.

 

Population 1 โ€“ Service Instructions for Vehicles Built 18 May 2016 thru  10 November 2019

Figure 1. Routing of New Battery Cable for Population 1

Figure 1. Routing of New Battery Cable for Population 1 

    1. Battery ground cable
    2. Battery stud nut
    3. Cable tie strap
    4. Battery cable frame bolt and nut

 

  1. Remove battery ground cable from main battery. Save nut for reuse.

 

  1. Is the truck you are working on built with RED sealant paint on the frame bolt and nut?

 

a. Yes – continue with Step 8.

b. No – proceed to Step 13.

 

CAUTION! To prevent damage to property or vehicle components, RED sealant paint must be thoroughly softened and fully removed from bolt and threads. Avoid drip onto unwanted surfaces. DO NOT apply to rubber, wire insulation and the like, only metallic surfaces.

 

  1. Shake softener gel container to thoroughly mix contents. Slowly open container.

 

  1. Pour needed amount of softener into small metal container. Using paint brush, apply liberally to RED coated threads, nut, and bolt (metal surfaces).

 

  1. Let softener sit for 10-15 minutes. Longer set time will yield better results.

 

  1. Using scraper, wire brush, and rag, remove as much coating as possible. Second application of softener chemical may be required; use discretion prior to loosening nut and bolt.

 

  1. Using abrasive pad or cloth dipped in odorless mineral spirits, remove remaining finish or residues.

 

  1. Disconnect battery ground cable at frame. Save bolt and nut for reuse. Discard battery ground cable only.

 

  1. Clean negative battery cable connection point on frame.

 

  1. Clean battery terminal with wire brush, then clean with electrical contact cleaner and dry with shop air.

 

  1. Route new battery ground cable to frame and under all other harnesses that may be in battery box, as shown in Figure 1 .

 

  1. Install battery cable frame bolt (Figure 1, Item 4), install ground cable and nut (Figure 1, Item 2). Using torque wrench, tighten cable frame nut to 31 lb-ft (42 Nโ€ขm).

 

  1. Apply RED sealant paint and thoroughly coat frame bolt, bolt threads, nut, battery ground cable terminal ring, and frame.

 

  1. Apply BLUE dielectric grease to battery terminal stud, negative battery cable ring terminal, and threads of battery terminal nut.

 

  1. Connect negative battery cable to battery stud.

 

  1. Install battery terminal nut. Using a torque wrench, tighten battery terminal nut to 12 to 15 lb-ft (16.3 to 20.3 Nโ€ขm).

 

  1. Inspect and apply BLUE dielectric grease to bare spots of battery terminal nut, stud, and ring terminal.

 

  1. Secure battery ground cable with cable tie strap (Figure 1, Item 3), tighten cable tie strap. Remove excess material from cable tie strap.

 

  1. Does truck being serviced have additional wiring in battery box?

 

a. Yes – there is additional wiring, proceed to Step 44.

b. No – proceed to Step 48.

 

Population 2 โ€“ Service Instructions for Vehicles Built 11 November 2019 thru 03 March 2021

 

  1. Disconnect battery ground cable from main battery. Discard battery stud nut (Figure 1, Item 2).

 

CAUTION! To prevent damage to property or vehicle components, the RED sealant paint must be thoroughly softened and fully removed from bolt and threads. Avoid drip onto unwanted surfaces. DO NOT apply to rubber, wire insulation and the like, only metallic surfaces.

 

  1. Shake Blue Bear Gel Softener container to homogenize contents. Slowly open container.

 

  1. Pour needed amount of softener into small metal container. Using a paint brush, apply liberally on to RED coated threads, nuts and studs (metal surfaces).

 

  1. Let softener sit for 10-15 minutes. Longer set time will yield better results.

 

  1. Using scraper, wire brush, and rag, remove as much coating as possible. Second application of softener may be required; use discretion prior to loosening nut and bolt.

 

  1. Using abrasive pad or cloth dipped in odorless mineral spirits, remove remaining finish or residue.

 

  1. Disconnect battery ground cable at frame. Save bolt and nut for reuse. Discard battery ground cable only.

 

  1. Clean negative battery cable connection point on frame.

 

Figure 2. Routing for Truck for Population 2

Figure 2. Routing for Truck for Population 2

    1. Battery stud nut
    2. Negative battery cable
    3. Battery cable frame bolt and nut
    4. Saddle clamp
    5. Extension clip

 

  1. Route new negative battery ground cable to frame (Figure 2, Item 2) and under all other harnesses that may be in battery box.

 

  1. Clean battery terminal with wire brush. Then clean with electrical contact cleaner and dry with shop air.

 

  1. Install battery cable frame bolt (Figure 1, Item 3); install new ground cable and nut previously removed in Step 32 (Figure 1, Item 23). Using torque wrench, tighten cable frame nut to 31 lb-ft (42 Nโ€ขm).

 

  1. Apply RED sealant paint and thoroughly coat frame bolt, bolt threads, nut, battery ground cable terminal ring and frame.

 

  1. Apply BLUE dielectric grease to battery terminal stud, negative battery cable ring terminal and threads of battery terminal nut.

 

  1. Connect negative battery cable to battery stud.

 

  1. Install battery terminal nut. Using a torque wrench, tighten battery terminal nut to 12 to 15 lb-ft (16.3 to 20.3 Nโ€ขm).

 

  1. Inspect and apply BLUE dielectric grease to bare spots of battery terminal nut, stud and ring terminal.

 

  1. Assemble saddle clamp (Figure 2, Item 4) to extension clip (Figure 2, Item 5) from kit.

 

  1. Remove existing bolt and nut from battery box and install extension clip and tighten fastener (Figure 2, Item 5).

 

  1. Secure negative battery cable to saddle clamp (Figure 2, Item 4), tighten cable tie strap. Remove excess material from cable tie strap.

 

  1. Check if vehicle is equipped with additional wiring in battery box in location of newly installed negative battery cable.

a. No – proceed to Step 50.

b. Yes – there is additional wiring and clipping required. Perform all additional steps for all additional options the truck you are working on is equipped with. Once all necessary additional steps have been completed, proceed to Step 50.

i. Inverter system wiring: 0008XDM, 0008XLD

      • Refer to Step 45

ii. Lift gate wiring

      • Refer to Step 46

iii. No-idle system

      • Refer to Step 47

 

Figure 3. Routing for Truck with Inverter Systems

Figure 3. Routing for Truck with Inverter Systems  

    1. Battery stud nut
    2. Negative battery cable
    3. Inverter power and ground cable (2)
    4. Swivel saddle

 

  1. Inverter Cable Wiring:

a. Install swivel saddle (Figure 3, Item 4) between negative battery cable and both inverter cables. Secure both swivel saddles in place with cable tie straps. Tighten cable tie straps and remove excess material from cable tie straps.

 

Figure 4. Routing for Truck with Lift Gate Wiring

Figure 4. Routing for Truck with Lift Gate Wiring

    1. Cable tie strap
    2. Negative battery cable
    3. Lift gate wiring
    4. Cube fuse for lift gate wiring

 

NOTE: If Step 48 b and c are performed, remove, clean and reuse battery stud nut. Reapply BLUE dielectric grease.

 

  1. Lift Gate Wiring:

a. Inspect for clearance between newly installed negative battery cable and wiring for lift gate wiring (Figure 4, Items 2 and 3).

b. If little to no clearance, loosen cable on cube fuse and battery nut.

c. Rotate cube fuse to gain clearance, apply dielectric grease to battery stud and threads of nut. Install nut. Using torque wrench, tighten battery terminal nut to 12 to 15 lb-ft (16.3 to 20.3 Nโ€ขm).

d. Install swivel saddle between negative battery cable and lift gate wiring (Figure 4, Items 2 and 3) (swivel clamp NOT shown). Secure in place with cable tie straps. Tighten cable tie straps and remove excess material from cable tie strap.

 

No-Idle HVAC Cabling

Figure 5. Routing for Truck with No-Idle HVAC

Figure 5. Routing for Truck with No-Idle HVAC

    1. No-idle HVAC cabling
    2. Battery stud nut
    3. Swivel saddle
    4. Negative battery cable
    5. Saddle clamp

 

  1. No-Idle HVAC Wiring

a. Install swivel saddle (Figure 5, Item 3) between negative battery cable and no-idle HVAC cabling and secure in place with cable tie straps. Tighten cable tie straps and remove excess material from cable tie straps.

 

Inverter Wiring and No-Idle HVAC Wiring

Figure 6. Cable Routing: When Equipped with Inverter Wiring and No-Idle HVAC

Figure 6. Cable Routing: When Equipped with Inverter Wiring and No-Idle HVAC

    1. No-idle HVAC wiring
    2. Inverter power and ground cable (2)
    3. Swivel saddle (3)
    4. Negative battery cable

 

NOTE: Figure 6 illustrates battery box when equipped with both inverter wiring and no-idle HVAC.

 

  1. Inspect all cables to verify there is clearance and no rub points. Adjust as required.

 

  1. Reinstall aerodynamic skirt if removed in Step 5.

 

  1. Remove wheel chocks.

 

END OF SERVICE PROCEDURE

 

LABOR INFORMATION

Operation Number Description Time
A40-21501-1Replace Battery Cable using K2H22120350.4 hrs
A40-21501-2Replace Battery Cable using 8900291R910.5 hrs
A40-21501-3Soften / Remove Red Sealant Paint; If Necessary0.2 hrs
A40-21501-4Remove and Install Skirt; If Necessary0.2 hrs

 

CAMPAIGN IDENTIFICATION LABEL 

Each vehicle corrected in accordance with this campaign must be marked with a CTS-1075 Campaign Identification Label.

 

Complete the label and attach on a clean surface next to the vehicle identification number (VIN) plate.

 

ADMINISTRATIVE / DEALER RESPONSIBILITIES

WARRANTY CLAIMS

Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Safety Recall 21501. Section 7 of the Warranty Policy and Procedures manual contains further information related to the submission and processing of AFC/Recall claims.  As with all claim submissions, items acquired locally must be submitted in the โ€œOther Chargesโ€ tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire, a barrel of oil, or a tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair.

 

UNITED STATES AND POSSESSIONS

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle that is subject to a vehicle recall campaign must be adequately repaired within a reasonable time after the owner has tendered it for repair.  A failure to adequately repair within 60 days after a tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.  If the condition is not adequately repaired within 60 days, the owner may be entitled to replacement with an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation.

 

Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward.

 

Dealers should proceed immediately to make necessary correction to units in inventory.  All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery.  If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location.

 

Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible.  However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date.

 

Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected.  Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states.

 

CANADA

Dealers must correct all vehicles subject to this campaign at no charge to the owner, regardless of mileage, age of vehicle, or ownership, from this time forward.

 

Dealers should proceed immediately to make necessary correction to units in inventory.  All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery.  If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your dealer location.

 

Dealers must make every effort to promptly schedule an appointment with each owner to repair his or her vehicle as soon as possible.  However, consistent with the customer notification, dealers are expected to complete the repairs on the mutually agreed upon service date.

 

Dealers involved in the recall process will be furnished a listing of owner names and addresses to enable them to follow up with owners and have the vehicles corrected.  Use of this listing must be limited to this campaign because the list may contain information obtained from state motor vehicle registration records, and the use of such motor vehicle registration data for purposes other than this campaign is a violation of law in several states.

 

EXPORT 

Export Distributors should proceed immediately to make necessary correction to units in inventory.  All inventory vehicles subject to this recall campaign must be corrected prior to sale, transfer or delivery.  If vehicles have been sold or transferred and you are in receipt of Customer Notification Letters and Authorization for Recall Service cards for those vehicles, the transfer location or customer must be notified immediately from your distributor location.

 

Export Distributors are to submit warranty claims in the usual manner making reference to this recall number.

 

Export Distributors are expected to provide full cooperation and follow-up with respect to this important subject matter.  If you have any questions or need further assistance, please contact the Regional Service Manager at your regional office.

 

NAVISTAReBay logo, INC.

 


IMPORTANT SAFETY RECALL 21501

NHTSA RECALL NO. 21V-079

This notice applies to your vehicle identified on the enclosed card.

 

APRIL 2021

 

Dear INTERNATIONALeBay logoยฎ Customer,

This notice applies to your vehicle identified on the enclosed card. This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

NavistareBay logo has decided that a defect which relates to motor vehicle safety exists in certain 2017 thru 2021 LTยฎ series trucks built 05/18/2016 thru 03/03/2021 and 2018 thru 2021 Lonestarยฎ series trucks built 07/21/2017 thru 12/16/2020 with CumminseBay logo X15eBay logo or ISX engines and equipped with Feature Code 08XHK or 08XHL (Battery Box, mounted on left side under cab).

 

REASON FOR THIS RECALL

The battery ground cable may break at the frame connection resulting in loss of electrical power and unintended engine shut down without warning.

 

RISK TO MOTOR VEHICLE SAFETY

Unintended engine shut down without warning may result in a vehicle being stalled on the side of the roadway which could increase the risk of a vehicle crash.

 

DEFECT REMEDY

The repair will involve replacing the battery ground cable with a new cable design. Authorized repair locations have parts and instructions to repair your vehicle. The repair will be performed free of charge and take approximately 45 minutes to complete.

 

ACTIONS YOU SHOULD TAKE

If you own this vehicle, please contact any INTERNATIONALeBay logoยฎ dealer or a Love’s Truck Tire Care or Speedco* location to have your vehicle repaired at no cost to you. You can find your nearest service location by calling 1-800-448-7825 or by using the service locator at https://www.internationaltrucks.com or
https://www.loves.com .

*Love’s and Speedco locations in Texas cannot perform warranty services.

If you have already paid for repairs prior to this notice that corrected the defect, you may be eligible for reimbursement of certain repair expenses if they occurred 12/17/2020 thru 04/26/2021. Present your original repair paperwork and proof of payment to any INTERNATIONALeBay logoยฎ dealer and your eligibility will be reviewed. You may also submit a claim using the enclosed Request for Reimbursement card.

If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to compty with federal regulations.

If you do not own this vehicle, please fill out and return mail the enclosed card so that you will not be contacted again about this recall.

 

IF YOU NEED FURTHER ASSISTANCE

If you believe that NavistareBay logo has failed to remedy the defect without charge or within a reasonable time, please follow the procedure described in the Owner Assistance Guide section in your Owner’s Manual or call toll free 1-800-448-7825.

You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave, SE, Washington, DC 20590; or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.

NavistareBay logo requests your prompt attention and patience regarding the correction of this defect and apologizes for any inconvenience this may cause you.

NavistareBay logo, Inc.

 


NavistareBay logo Recall 21501 Chronology of Events

  • 05/18/2020 NavistareBay logo Field Service receives first communication from a fleet customer that a negative battery cable detached from the frame.

 

  • 06/23/2020 NavistareBay logo Field Service receives a second communication from a fleet customer that a battery ground cable ring terminal broke causing the ground cable to separate from the frame, which caused the engine to shut down. This was the first identified report that the vehicle shut down after a ring terminal failure.

 

 

  • 07/14/2020 NavistareBay logo Compliance and Reliability meet to review warranty claims for negative battery cable replacement.

 

  • 07/23/2020 NavistareBay logo Compliance, Reliability, and Engineering meet and initiate Finite Element Analysis (FEA) testing to determine likelihood of a repetitive failure mode.

 

  • 08/11/2020 NavistareBay logo Compliance and Engineering meet to review results of the FEA. The FEA analysis showed elevated stresses at the bend in the ring terminal, however no conclusions could be made relating to a life prediction.

 

  • 08/14/2020 NavistareBay logo Compliance, Reliability, and Engineering meet and initiate Weibull analysis to predict mileage for the ring terminal failures. Due to the low number of claims in the warranty period, and no other reports of vehicle shut down, the data was inconclusive.

 

  • 08/27/2020 NavistareBay logo Compliance Committee meet to discuss the failure mode and warranty history of the negative battery cable. NavistareBay logo Engineering receives confirmation to proceed with physical tests to validate the FEA analysis.

 

  • 09/10/2020 NavistareBay logo receives previous Prostar and early LT battery cables to perform dimension and material evaluation compared to previous failed cables in the field. Material evaluation concluded all failed parts were within material and dimensional specification.

 

  • 09/11/2020 NavistareBay logo engineers meet to discuss common characteristics within the warranty failures. NavistareBay logo also requested information from the supplier to verify if any tooling change occurred for the terminal and retrieved additional failed battery cables to analyze.

 

  • 09/16/2020 The Battery Cable supplier confirmed there was no tooling change and was in the process reviewing sub supplier material.

 

  • 09/23/2020 The supplier reported that no material changes or tooling changes were made by their sub supplier.

 

  • 10/01/2020 NavistareBay logo Compliance Committee meets to discuss Weibull, the field findings of possible misrouted battery cables. No new warranty claims or field reports were found since the 8/14/20 meeting. However, in analyzing the claim data, there were five claims reporting vehicle shutdown in 2019, and four in 2020. The Committee agreed to begin vibration testing in an attempt to recreate the failure mode.

 

  • 10/03/2020 Bench vibration testing could not reproduce the ring terminal failure mode.

 

  • 10/07/2020 NavistareBay logo requests a customer vehicle that had experienced negative battery cable breakage to perform additional testing.

 

  • 11/03/2020 through 11/16/2020 NavistareBay logo performs strain test on ring terminal performing certain vehicle maneuvers on vehicle received from customer.

 

  • 11/18/2020 NavistareBay logo Compliance Committee meet to discuss the results of the strain test and the potential root cause resulting in the stress on the ring terminal. Certain vehicle maneuvers did cause stress rates above what is believed to be normal for a copper terminal. The Committee requested actions to investigate and evaluate chassis racking as the root cause, review current production failures, and perform additional testing on current production vehicles.

 

  • 12/03/2020 through 01/23/2021 NavistareBay logo initiates plans and testing for additionalย  vehicle battery cable configurations designs of current production for similar failure modes.

 

  • 01/14/2021 NavistareBay logo Compliance, Data Analytics and Engineering meet to identify potential suspect population based on certain vehicle characteristics.

 

  • 01/29/2021 NavistareBay logo Compliance Committee meets to review test results on current configuration design and strain test results confirm current configuration design experienced high stress on the ring terminal as well.

 

  • 02/03/2021 NavistareBay logo finalizes the suspect population based on certain vehicle configuration and characteristics.

 

  • 02/11/2021 NavistareBay logo discusses final vehicle testing and suspect vehicle configurations and declares a Safety Recall.

 


9 Affected Products

Vehicles

MAKEMODELYEAR
INTERNATIONALeBay logoLONESTAR2018-2021
INTERNATIONALeBay logoLT2017-2021

 


11 Associated Documents

Remedy Instructions and TSB

RCRIT-21V079-5719.pdf 425.387KB

 


Recall Quarterly Report #1, 2021-2

RCLQRT-21V079-9535.PDF 211.137KB

 


Recall Acknowledgement

RCAK-21V079-9687.pdf 645.814KB

 


Recall 573 Report- Amendment 1

RCLRPT-21V079-2234.PDF 213.848KB

 


Defect Notice 573 Report

RCLRPT-21V079-4919.PDF 213.837KB

 


Miscellaneous Document- Chronology

RMISC-21V079-5593.pdf 45.383KB

 


Remedy Instructions and TSB

RCRIT-21V079-8786.pdf 366.254KB

 


Remedy Instructions and TSB

RCRIT-21V079-8330.pdf 483.932KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-21V079-1224.pdf 44.809KB

 


Recall Quarterly Report #2, 2021-3

RCLQRT-21V079-7683.PDF 211.244KB

 


Recall Quarterly Report #3, 2021-4

RCLQRT-21V079-3512.PDF 211.331KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V079&docType=RCL

 


 

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  • THE BRAND NAME YOU CAN TRUST - We are here to power your car battery and truck with our booster jumper cables. We keep you going and going!
Bestseller No. 3
A ABIGAIL 2 AWG Battery Cable 2AWG Gauge Pure Copper Battery Inverter Cables with 3/8 in Lugs Both Ends Power Inverter Wire Set for Automotive Solar Marine Boat RV Car Motorcycle Red and Black (1FT)
  • ใ€High Qualityใ€‘A ABIGAIL battery cables are made of pure copper and tinned copper lugs with superior corrosion and oxidation resistance, which improves the oxidation resistance of copper and maintains its conductivity better.
  • ใ€Safe & Durableใ€‘Premium flexible PVC insulated jacke of battery cables which resists abrasion, waterproof and moisture proof, flame retardant and heat insulation, cable ends are sealed with heat shrink tubing for heat insulation.
  • ใ€Wide Applicationใ€‘Our positive and negative cables are widely used for car automotive, solar, marine, RV, motorcycle, golf cart, lawn/garden equipment or power inverter batteries, also used for electrical equipment.
  • ใ€Package Includesใ€‘With 2 AWG 12 Inch wire positive (Red) and negative (Black) copper battery cables, 3/8โ€ ring terminal at each end.
  • ใ€Serviceใ€‘If you have any issues with the battery cables, simply contact customer service for troubleshooting help, parts, replacement, or refund. Our aim is to make you satisfy the parts and the service we provide for you.
Bestseller No. 4
TOPDC 4 Gauge 20 Feet Jumper Cables for Car, SUV and Trucks Battery, Heavy Duty Automotive Booster Cables for Jump Starting Dead or Weak Batteries with Carry Bag, (TD-P0420)
  • Strong And Safe Clamps: The TOPDC Jumper Cables booster cable has four giant alligator clamps with strong jagged teeth and springs for excellent grip force. The jaws are strong and make connections easy. And the High Peak Jumper Cables has insulating rubber material to prevent electric shock and protect the safety of users. The clamps are engineered with reinforced structure and well-designed jaws that provide a firm, secure grip on both top-post and side-terminal batteries, ensuring long-lasting durability and ease of use.
  • 20 Feet Jumper Cables: The TOPDC 20 Feet Jumper Cables has an extremely long usage distance, which is suitable for use with SUVs, full-size cars, mid-size cars, and compact cars. The Jumper Cables adopts insulating material to prevent rust, corrosion so effective insulation. The 20 Feet Jumper Cables are suitable for various car models and are powerful helper in emergency situations. Made from high-quality Copper Clad Aluminum (CCA), the thick-gauge cables offer excellent conductivity and maintain flexibility even in extreme cold, providing reliable performance when you need it most.
  • UL-Listed & qualified quality: The TOPDC Jumper Cables surface is made with premium PVC which is resistant to freezing, cracking & folding and wonโ€™t tangle. Each jumper clamp has undergone rigorous testing and successfully passed UL certification, which is exhibiting excellent performance under extreme temperature conditions (-40 ยฐF to 140 ยฐF). The thick vinyl coating is built to resist wear, prevent tearing, and protect the internal wire from exposure, enhancing safety and durability over time.
  • Convenient storage and carrying: The TOPDC Jumper Cables will give a Carry Bag. When you need to use Jumper Cables, you can always carry it in your bag. When you don't need to use Jumper Cables, you can pack it in a bag and store it in any place. Convenient storage and carrying are truly essential items at home. The included 600D Oxford fabric storage bag is tough, spacious, and features a smooth zipper for easy accessโ€”perfect for neatly organizing cables and accessories without the hassle.
  • Quality Assurance: TOPDC provides a 5-year quality guarantee and full after-sales support, reflecting our commitment to excellence and customer satisfaction. Every product undergoes strict quality inspection to ensure superior performance, consistent reliability, and long-lasting durability. The included clearly labeled step-by-step guide makes operation simple even for first-time users. With robust design, dependable construction, and a focus on user experience, TOPDC jumper cables are built to deliver confidence in any emergency situationโ€”whether at home, on the road, or in extreme weather conditions.
Battery Cable 24-Inch Battery Inverter Cables Set All Copper Conductor Wire with 3/8 Ring Terminals 4 Gauge x 24 Inches for Car Truck RV Solar Replacement Parts & Accessories" data-aawp-click-tracking="asin" data-aawp-local-click-tracking="1"> Bestseller No. 5
TOPDC 4 AWG Battery Cable 24-Inch Battery Inverter Cables Set All Copper Conductor Wire with 3/8" Ring Terminals (4 Gauge x 24 Inches) for Car Truck RV Solar, Replacement Parts & Accessories
  • 4 AWG pure copper battery cables with 3/8" ring terminals (2ft/24in/60.9cm). Specifically engineered for automotive applications including car batteries, truck starter motors, RV electrical systems, marine engines, ATVs, and motorcycles.
  • The 4 gauge battery cable is made of pure copper, which has excellent conductivity, ensuring minimal power loss and extending the service life of the equipment
  • TOPDC battery cables employ a flexible PVC insulation jacket, and the cable ends are sealed with heat shrink tubing, offering resistance to abrasion, waterproofing, moisture-proofing, flame retardancy, and heat insulation
  • Ideal for a wide range of applications, including automotive, trucks, heavy machinery, solar systems, RVs, and more, catering to your diverse power connection needs
  • Customer Support: For battery cable issues, contact us for troubleshooting, replacements, or refunds. We aim for your complete satisfaction

Last update on 2026-05-22 / Affiliate links / Images from Amazon Product Advertising API


 

 

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