AX19 Wheel and Tire Assembly Replacement Kit (IK00-3939) – Vermeer

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Page 1 of 13
Vermeer Corporation
Environmental
Pella, IA 50219 USA
FIELD CAMPAIGN
SERVICE BULLETIN #
SVC2020-094
DATE: 16 July 2020
CAMPAIGN
TYPE:
Mandatory-Product Safety
DEALER INSTALLATION ONLY
CAMPAIGN
CATEGORY:
Kit and Bulletin
Subject:
AX19 Wheel and Tire
Assembly Replacement
Kit (IK00-3939)
Field remedy now available.
1. IK01, IK03: Order one of these kit versions which includes English Supplemental
Operator’s and Maintenance Manual for machines located in the United States,
Canada (except for Quebec), Australia, New Zealand, and other English-speaking
global regions.
2. IK02, IK04: Order one of these kit versions which includes English + translated
Supplemental Operator’s and Maintenance Manuals for machines located in other
global regions.
Additional details regarding kit versions and parts included are shown below.
MACHINE /
ATTACHMENT
MODEL (S):
Serial Numbers
Included Excluded Kit Version
AX19
101, 103–105, 107–112,
114–119, 121–156, 158–173,
175–177, 179–234, 236–241,
243–261, 263–272, 274–282,
284–288, 290–294, 296, 297,
299, 300, 301, 303–316,
318–322, 324–342
Units in IK02, IK03, IK04
IK01: Solid Steel
Wheels 8 on 6½”, 5/8”
studs; Heavy Duty
Tires 235/75R17.5 LRJ
18 ply; safety sign; tire
specification placard
decal and English
Supplemental Manual
PRODUCT
SAFETY
RECALL
FIRST NOTICE
Page 2 of 13
SVC2020-094 16 July 2020
MACHINE /
ATTACHMENT
MODEL (S):
Serial Numbers
Included Excluded Kit Version
AX19 242 Units in IK01, IK03, IK04
IK02: Solid Steel
Wheels 8 on 6½”, 5/8”
studs; Heavy Duty
Tires 235/75R17.5 LRJ
18 ply; safety sign; tire
specification placard
decal; and English +
translated
Supplemental Manual
AX19
Temporary wheel/tire
assembly solution
(Assembly PN
163759457) previously
installed.
157, 174, 178, 235, 262,
273, 283, 289, 295, 298,
302, 317, 323
Units in IK01, IK02, IK04
IK03: Safety sign; tire
specification placard
decal; and English
Supplemental Manual
AX19
Temporary wheel/tire
assembly solution
(Assembly PN
163759457) previously
installed.
NONE
(Current location of
machines indicate IK04 is
not required.)
Units in IK01, IK02, IK03
IK04: Safety sign; tire
specification placard
decal; and English +
Translated
Supplemental Manual
Background: Dealers were previously notified on Service Bulletin SVC2020-052Rev1, SVC2020-
056 and SVC2020-057 about a supplier wheel safety defect.
Models Tire/Wheel Assembly Part Number Wheel Part Number
AX19 163647422 163647345
Defective Supplier Wheel
Improper Lug Nut Seat
and Potential Cracks
Identified by continuously raised lug nut
surface
Properly Manufactured Wheel
Correct Lug Nut Seat
Identified by raised surface only around lug nut
location
These Service Bulletins provided instructions for:
1. Destruction of dealer inventory for affected part numbers:
2. Install temporary solution (Assembly PN 163769457) on units that could not
maintain torque and/or tire pressure.
3. Owner notifications to inspect each wheel to determine if supplier wheels were
installed and to notify Vermeer Corporation of the inspection results.
POSSIBLE LOSS OF WHEEL AND RISK OF CRASH
Page 3 of 13
SVC2020-094 16 July 2020
Specific wheels (steel rim) with bolt pattern 8 on 6½ inch (165 mm) circle to be used
with 5/8” studs provided by a supplier:
 have an incorrect lug nut contact area causing wheel lug nuts to loosen; and/or
 can develop possible cracks causing the tire to lose air pressure.
DEATH OR SERIOUS INJURY POSSIBLE
Both conditions may increase the risk of wheel loss and the risk of a crash. Death or
serious injury is possible. Property damage may also occur.
Solution: IMMEDIATE MACHINE MODIFICATIONS
REQUIRED
IK00-3939 has been created to provide the
necessary parts and instructions to replace the
wheel and tire assembly, install a new safety sign
(shown at right), install a new wheel/tire
specification placard decal and provide a
Supplemental Operator’s and Maintenance Manual.
Please be reminded that it is a violation of Federal
law for you to sell or lease the machines covered
by this notification until this recall has been
performed on these machines. Substantial civil
penalties apply to violations of this law.
1. Kit versions descriptions and instructions:
a. IK01-3939: Includes wheels, tires, safety sign, wheel/tire specification placard
decal, English supplemental manual
b. IK02-3939: Includes wheels, tires, safety sign, wheel/tire specification placard
decal, English + translated supplemental manual
Wheel: Solid Steel 8 on 6½ inch; 5/8” studs
Tire: Heavy duty, 235/75R17.5 LRJ (18 ply)
Wheel/lug nut: 5/8-inch 90-degree cone w/ clamp rings
Tire load rating: 4410 lb (2000 kg) at 85 psi (590 kPa)
Destroy wheel and tires. When you remove the supplier defective steel rim/wheels,
these wheels can never be used or sold for any purpose. The wheels MUST be
destroyed:
o Remove the tire from the steel rim/wheel or deflate the tire.
o Torch cut the wheel(s) across the lug nut area.
o Take photo(s) of the destroyed wheel(s) and attach to campaign warranty
claim.
o Discard the lug nuts so they can never be used or sold for any purpose.
o The removed used tires may be retained in your used tire inventory or
disposed of. The cost of tire removal and disposal is included in the labor
hours.
c. IK03-3939: NO wheels and tires; Includes safety sign, wheel/tire specification
placard decal and English supplemental manual
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Page 4 of 13
SVC2020-094 16 July 2020
d. IK04-3939: NO wheels and tires; Includes safety sign, wheel/tire specification
placard decal and English + translated Supplemental Manual
ONLY for machines that Temporary wheel/tire assembly solution (Assembly PN
163759457) was previously installed.
Note: AX19 production machines will be equipped with the 17.5” wheel/tire assembly
identified in this field campaign kit.
DEALER PARTICIPATION
REVIEW REPORT, ORDER KITS, CONTACT CUSTOMERS
1. Reports will be emailed during the week of July 16, 2020, to dealerships shown
in our records which have units in their territory affected by this Alert. Please
review the report for accuracy, including owner and/or address changes.
If the information contained in the report is NOT correct, please notify the Product
Safety Department on or before July 29, 2020 at:
Telephone: 641-621-7060
Fax: 641-621-8562
Email: productsafety@vermeer.com
2. Dealerships Order Kits by entering the order into iParts/EZParts.
Each dealership should determine the quantity of Kits to order initially depending
upon the number of units that may be available for immediate upgrade. Do not
order more Kits than needed for immediate installation.
3. Translated Manuals. For those dealers in global locations where English is not
the primary/official language, iParts/EZParts will require the Model and VIN be
entered at time of order to enable a translated Supplement Manual to be provided
in the official/primary language. If the translated Supplemental Manual is available
in the language required at time of order, the translated manual will be shipped
with IK02 and IK04 from the Parts Distribution Center. If the translated
Supplemental Manual is not yet available, the translated manual will be sent from
Product Safety department when it becomes available referencing the Sales
Order number of IK02 or IK04, Model and VIN.
4. Contact your affected customer(s) to schedule a mutually acceptable time to
upgrade their machine. Note: Letters will be sent to the customer(s) on or about
July 30, 2020. Also refer to Owner Notification section below.
If you have any questions concerning the installation of IK00-3939, please contact the
Environmental Service Department.
REIMBURSEMENT
Upon completion of each Kit installation, a campaign Warranty Claim must be
submitted to the Corporate Warranty Department for reimbursement of the cost of the
parts and labor to install the Kit. The campaign Warranty Claim:
1. Must include photos of destroyed wheels (IK01, IK02 only).
2. Must include a copy of the Work Order if travel is requested.
Labor hours to install IK01 or IK02: 4.0 hours. Note: Tire disposal is included in the
labor hours. No additional reimbursement will be paid.
Page 5 of 13
SVC2020-094 16 July 2020
Labor hours to install IK03 or IK04: 2.0 hours. No photos for installation of these kit
versions are required. Applicable only if Temporary Wheel Solution (Assembly PN
163769457) was previously installed.
If dealer assists owner with wheel inspection, dealer will be reimbursed 1.0 hour
labor. Dealer must submit standard warranty claim with wheel photos and inspection
form attached referencing IK003939 in causal part number field.
If a customer submits inspection form directly to Vermeer Corporation, the dealer will
not also be paid for a second inspection.
Note: Future notices to dealers and owners are dependent upon the receipt of
Warranty Claims.
OWNER NOTIFICATION
Sample Letters: Included at the end of this Bulletin are sample letters which will be
sent by Vermeer Corporation directly to the Owners on or about July 30, 2020, via
USPS certified/registered mail. Please note there are two sample letters:
 Owners who responded to interim mailing that wheels were defective or who
had the temporary wheel solution installed.
 Owners who did not respond to the interim mailing.
Owner letters will be translated into the following languages:
 French
All translated owner notices will also include English owner notification.
This owner notification/letter instructs the owner to contact their local dealership to
arrange for a time to have the Kit installed. After receiving IK00-3939 from the Parts
Center, you must contact your affected customer(s) immediately and schedule a
mutually acceptable time to upgrade their machine.
We regret any inconvenience these corrective measures may cause you. This
required work is for the safety of the crew, the towing vehicle occupants and others
traveling the public roadways. We hope you agree the safety benefits surpass the
inconvenience.
PRODUCT SAFETY DEPARTMENT
Attachment:
IK00-3939 Kit Instructions
Completion Schedule:
Product Safety Alert: Install immediately
90 days from MM/DD/YYYY
180 days from MM/DD/YYYY
1 year from MM/DD/YYYY
Only Units within Standard Limited
Warranty Period
Reimbursement:
Product Safety Alert:
Work Completion Certificate Required
All Units Listed Above
Parts Labor Paid (Labor Code: SB20)
Only Units within Standard Limited Warranty
Period
No Reimbursement
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SVC2020-094 16 July 2020
N/A
Internal Reference:
TREAD Act Code
(Choose one or
more codes
applicable)
— Not Applicable 12 Exterior lighting
02 Suspension 16 Structure
03 Service brake system, hydraulic 17 Latch
04 Service brake system, air 19 Tires
05 Parking brake 20 Wheels
11 Electrical 21 Trailer hitch
□
□ □
□ □
□ □
□ □
□ ~
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Page 7 of 13
SVC2020-094 16 July 2020
NHTSA SAFETY RECALL NUMBER 20V-085
VIA USPS CERTIFIED/REGISTERED MAIL
July 30, 2020
Dear «MODEL» Owner:
This notice is sent to you in accordance with the requirements of the U.S. National Traffic and Motor Vehicle Safety
Act.
In March 2020, Vermeer decided that a defect, that relates to motor vehicle safety, existed in certain model year
2016–2020 Vermeer «MODEL» brush chippers. At that time, Vermeer Corporation sent owners an interim notice
asking owners to inspect the wheels. Thank you for returning the inspection form and/or contacting your dealer for
the temporary wheel solution. The final field campaign remedy is now available.
What is the issue?
Certain brush chippers with specific wheels (steel rim) with bolt pattern 8 on 6½ inch (165 mm) circle to be used with
5/8-inch studs provided by a supplier:
 have an incorrect lug nut contact area causing the wheel lug nuts to loosen; and/or
 can develop possible cracks causing the tire to lose air pressure.
Both conditions may increase the risk of wheel loss and the risk of a crash. Death or serious injury is possible.
Property damage may also occur.
IMMEDIATE MACHINE MODIFICATIONS REQUIRED
IK00-3939 has been created to provide the necessary parts and instructions to replace the wheel and tire assembly,
install a new safety sign (shown on next page), install a wheel/tire specification placard decal, and provide a
Supplemental Operator’s and Maintenance Manual. This kit must be installed as soon as possible.
Sample Owner
Letter #1 – Temporary
wheel solution installed,
or Inspection indicated
defective wheels
IMPORTANT
SAFETY
RECALL
First Notice
AX19 Wheel and Tire
Assembly Replacement Kit
(IK00-3939)
Field campaign remedy is now available.
Model: «Model»
This notice applies to your vehicle,
Serial No: «VIN»
Sa ~ , Tcmpor
insta
ol
I ction tive Defective Supplier Wheel
Improper Lug Nut Seat
and Potential Cracks
Properly Manufactured Wheel
Correct Lug Nut Seat
Identified by raised surface only around lug nut location
Page 8 of 13
SVC2020-094 16 July 2020
If your dealer did not install the temporary wheel solution, prior to having this
field remedy kit installed, please continue to verify the torque of each lug
nut [210 ft-lb (285 Nm)] and tire pressure [80 psi (550 kPa)] as part of your
pre-trip inspection every day or at a minimum every 150 miles (250 km)
until IK00-3939: Wheel and Tire Assembly Replacement Kit is installed by
your dealer.
Wheels and tires included in this field remedy kit are:
Wheel: Solid Steel 8 on 6½ inch; 5/8” studs
Tire: Heavy duty, 235/75R17.5 LRJ (18 ply)
Wheel/lug nut: 5/8-inch 90-degree cone w/ clamp rings
Tire load rating: 4410 lb (2000 kg) at 85 psi (590 kPa)
Please contact your authorized, independent Vermeer dealer immediately to arrange a mutually acceptable time
and location to install IK00-3939 at no cost to you for labor or materials. The installation of this kit is estimated at
4.0 hours of labor. If the Vermeer dealer travels to the unit to install the kit, costs may be incurred by the owner.
If your dealer installed a temporary wheel/tire assembly solution (Assembly PN 163759457) since receiving the
March 2020 notice, the wheels and tires are part of the final field remedy kit and will remain on your brush chipper.
However, to complete this field remedy kit, the dealer will install a new safety sign and a new wheel/tire
specification placard decal and provide a Supplemental Operator’s and Maintenance Manual. The installation of this
kit version is estimated at 2.0 hours of labor. If the Vermeer dealer travels to the unit to install the kit, costs may be
incurred by the owner.
You must have your machine upgraded for these safety features.
Contact your local Vermeer Dealer: «Service_Dealer_Name»
«Serv_Dealer_Add1» «Serv_Dealer_Add2»
«Serv_Dealer_City» «Serv_Dealer_St» «Serv_Dealer_Zip»
«SERV_DEALER_COUNTRY»
Telephone: «Serv_Dealer_Phone»
According to our records, you currently own a Vermeer «MODEL» brush chipper. The Model and Serial Number of the
«MODEL» is shown at the top right of this letter. If you no longer own this unit, please notify the Product Safety
Department at:
Toll Free: 800-829-0051, extension 7060
Telephone: 641-621-7060
E-mail: productsafety@vermeer.com
If possible, please provide the name and address of the new owner.
We regret any inconvenience these corrective measures may cause you. This required work is for the safety of the
crew, the towing vehicle occupants and others traveling the public roadways. We hope you agree the safety benefits
surpass the inconvenience.
Very truly yours,
PRODUCT SAFETY DEPARTMENT
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the
lessee within ten (10) days.
If the authorized dealer has failed or is unable to remedy the defect without charge and within a reasonable time,
contact Vermeer Product Safety by email at productsafety@vermeer.com or by calling 800-829-0051 or 641-621-
7060. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200
New Jersey Avenue SE, Washington, D.C. 20590 or call the Vehicle Safety Hotline at 888-327-4236 (TTY: 1-800-424-
9153); or go to https://www.safercar.gov
NHTSA SAFETY RECALL NUMBER 20V-085
.ii.WARNING
…. w … YII_,.._ __
… —–
Page 9 of 13
SVC2020-094 16 July 2020
VIA USPS CERTIFIED/REGISTERED MAIL
July 30, 2020
Dear «MODEL» Owner:
This notice is sent to you in accordance with the requirements of the U.S. National Traffic and Motor Vehicle Safety
Act.
In March 2020, Vermeer decided that a defect, that relates to motor vehicle safety, existed in certain model year
2016-2020 Vermeer «MODEL» brush chipper. At that time, Vermeer Corporation sent owners an interim notice (a
copy is enclosed) asking owners to inspect the wheels and complete and return a Wheel Lug Nut inspection form and
wheel photos. According to our records, you have not returned the inspection form and/or contacted your dealer
regarding this field issue. The final field campaign remedy is now available.
What is the issue?
Certain brush chippers with specific wheels (steel rim) with bolt pattern 8 on 6½ inch (165 mm) circle to be used with
5/8-inch studs provided by a supplier:
 have an incorrect lug nut contact area causing the wheel lug nuts to loosen; and/or
 can develop possible cracks causing the tire to lose air pressure.
Both conditions may increase the risk of wheel loss and the risk of a crash. Death or serious injury is possible.
Property damage may also occur.
IMMEDIATE WHEEL INSPECTION REQUIRED
1. WHEEL AND LUG NUT INSPECTION. Inspect each brush chipper wheel by referencing the photos to identify if
defective supplier wheels are installed. If you own more than one affected brush chipper, you will receive a letter
for each machine. The Model and VIN is shown on the top right of this letter and the Wheel Lug Nut Inspection
form.
2. Does not have defective supplier wheels: See enclosed Wheel Lug Nut Inspection form to be completed and
returned to: safetyform@vermeer.com. Owners who return the Wheel and Lug Nut Inspection form with
Sample Owner Letter #2
–
NO Owner inspection
response received,
unknown wheel status
IMPORTANT
SAFETY
RECALL
First Notice
AX19 Wheel and Tire
Assembly Replacement Kit
(IK00-3939)
Field campaign remedy is now available.
Model: «Model»
This notice applies to your vehicle,
Serial No: «VIN»
Sa _J_ e ~ resoonsc received_,
Defective Supplier Wheel
Improper Lug Nut Seat
and Potential Cracks
Properly Manufactured Wheel
Correct Lug Nut Seat
Identified by raised surface only around lug nut location
Page 10 of 13
SVC2020-094 16 July 2020
photos identifying no defective supplier wheels will be mailed a Vermeer Parts Certificate for $50 USD
redeemable at your local Vermeer dealer. If you do not return the Inspection form, Vermeer Corporation will
continue to send further communications regarding this recall.
3. Has defective supplier wheels, contact your local Vermeer Dealer for new wheel and tire assembly.
IK00-3939 has been created to provide the necessary parts and instructions to replace the wheel and tire
assembly, install a new safety sign (shown below), and provide a Supplemental Operator’s and Maintenance
Manual. This kit must be installed as soon as possible.
If your dealer did not install the temporary wheel solution and until IK00-
3939: Wheel and Tire Assembly Replacement Kit is installed by your
dealer, please continue to verify the torque of each lug nut [200 ft-lb
(285 Nm)] and tire pressure [80 psi (550 kPa)] as part of your pre-trip
inspection every day or at a minimum every 150 miles (250 km).
Wheels and tires included in this field remedy kit are:
Wheel: Solid Steel 8 on 6½ inch; 5/8” studs
Tire: Heavy duty, 235/75R17.5 LRJ (18 ply)
Wheel/lug nut: 5/8-inch 90-degree cone w/ clamp rings
Tire load rating: 4410 lb (2000 kg) at 85 psi (590 kPa)
Please contact your authorized, independent Vermeer dealer immediately to arrange a mutually acceptable
time and location to install IK00-3939 at no cost to you for labor or materials. The installation of this kit is
estimated at 4.0 hours of labor. If the Vermeer dealer travels to the unit to install the kit, costs may be incurred
by the owner.
If your dealer installed a temporary wheel/tire assembly solution (Assembly PN 163759457) since receiving
the March 2020 notice, the wheels and tires are part of the final field remedy kit and will remain on your brush
chipper. However, to complete this field remedy kit, the dealer will install a new safety sign and a new
wheel/tire specification placard decal and provide a Supplemental Operator’s and Maintenance Manual. The
installation of this kit version is estimated at 2.0 hours of labor. If the Vermeer dealer travels to the unit to
install the kit, costs may be incurred by the owner.
You must have your machine upgraded for these safety features.
Contact your local Vermeer Dealer: «Service_Dealer_Name»
«Serv_Dealer_Add1» «Serv_Dealer_Add2»
«Serv_Dealer_City» «Serv_Dealer_St» «Serv_Dealer_Zip»
«SERV_DEALER_COUNTRY»
Telephone: «Serv_Dealer_Phone»
According to our records, you currently own a Vermeer «MODEL» brush chipper. The Model and Serial Number of the
«MODEL» is shown at the top right of this letter. If you no longer own this unit, please notify the Product Safety
Department at:
Toll Free: 800-829-0051, extension 7060
Telephone: 641-621-7060
E-mail: [email protected]
If possible, please provide the name and address of the new owner.
We regret any inconvenience these corrective measures may cause you. This required work is for the safety of the
crew, the towing vehicle occupants and others traveling the public roadways. We hope you agree the safety benefits
surpass the inconvenience.
Very truly yours,
PRODUCT SAFETY DEPARTMENT
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Page 11 of 13
SVC2020-094 16 July 2020
Enclosures
 March 12, 2020 Interim Notice Wheel and Lug Nut Inspection
 First Notice Wheel and Lug Nut Inspection Form
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the
lessee within ten (10) days.
If the authorized dealer has failed or is unable to remedy the defect without charge and within a reasonable time,
contact Vermeer Product Safety by email at productsafety@vermeer.com or by calling 800-829-0051 or 641-621-
7060. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200
New Jersey Avenue SE, Washington, D.C. 20590 or call the Vehicle Safety Hotline at 888-327-4236 (TTY: 1-800-424-
9153); or go to https://www.safercar.gov
Page 12 of 13
SVC2020-094 16 July 2020
If defective wheels are installed (left photo above),
1) Contact your local Vermeer dealer immediately to arrange installation of IK00-3939 Wheel and Tire Assembly
Replacement Kit.
2) Prior to having this field remedy kit installed,
a) If one or more lug nut is missing or loose, using a calibrated torque wrench, torque to 200 ft-lb (285 Nm).
b) Tire Pressure. If their pressure is not at 80 psi (550 kPa), the wheel may have a crack. The crack may not be
visible
c) Verify torque on each lug nut [200 ft-lb (285 Nm)] and tire pressure [80 psi (550 kPa)] as part of your pretrip
inspection every day or at a minimum every 150 miles (250 km) until IK00-3939: Wheel and Tire
Assembly Replacement Kit is installed by your Vermeer dealer.
3) Do not tow the brush chipper without all lug nuts properly installed or with low tire pressure.
If properly manufactured wheels are installed (right photo above), take photos of each wheel, complete and return
Page 2 of this Wheel and Lug Nut Inspection form and photos to: safetyform@vermeer.com. Vermeer Corporation will
record in its records that your brush chipper is not affected by this product safety recall and mail a Vermeer Parts
Certificate for $50.00 USD redeemable at your local Vermeer dealer.
If you do not return this form or do not contact your Vermeer dealer, additional notices will be sent advising you of this
field campaign issue.
AX19 WHEEL AND LUG NUT INSPECTION FORM
Using photos below, inspect each brush chipper wheel to determine if defective supplier wheels are installed
Defective Supplier Wheel
Improper Lug Nut Seat
and Potential Cracks
Identified by continuously raised lug nut surface
Properly Manufactured Wheel
Correct Lug Nut Seat
Identified by raised surface only around lug nut
location
Model: «Model»
This notice applies to your vehicle,
Serial No: «VIN»
IMPORTANT
SAFETY
RECALL
First Notice
AX19 Wheel and Tire
Assembly Replacement Kit
(IK00-3939)
Field campaign remedy is now available.
Vermeer Corporation
Product Safety Department
1210 Vermeer Rd East
Pella, IA 50219 USA
Email: safetyform@vermeer.com
Telephone: 641.621.7060
Toll Free: 800.829.0051
IMPORTANT
SAFETY
RECALL
First Notice
Vermeer Corporation
Product Safety Department
1210 Vermeer Rd East
Pella, IA 50219 USA
safetyform@vermeer.com
641.621.7060
800.829.0051
Page 1
Vermeer· y
Vermeer· y
Page 13 of 13
SVC2020-094 16 July 2020
Enter date signed
below:
I certify that the documents attached to this Wheel and Lug Nut Inspection form are
true and accurate.
X
Sign on the line above.
Print name here:
Vermeer Corporation will mail $50.00 USD Vermeer Parts Certificate for your inspection finding no
defective wheels. Please allow 2–4 weeks for processing. Thank you for your cooperation.
1) Take photos of each wheel.
2) Complete this page 2 of Wheel and Lug Nut Inspection form.
3) Email photos and form to: s afetyform@vermeer.com
Wheel inspection
results:
Wheel 1  No defective wheel installed
Wheel 2  No defective wheel installed
Wheel 3  No defective wheel installed
Wheel 4  No defective wheel installed
If any of the 4 wheels on your brush chipper are defective (photo on left on Page 1),
contact your Vermeer dealer immediately to have IK00-3939 installed on your brush chipper.
Contact Name:
Contact Email:
Company:
Address:
City, State, Postal
Code, Country:
Model: «Model»
This notice applies to your vehicle,
Serial No: «VIN»
Page 2
Vermeer Corporation, Product Safety Department
1210 Vermeer Rd East, Pella, IA 50219 USA
Email: safetyform@vermeer.com
Telephone: 641.621.7060 – Fax: 641.621.8562 – Toll Free: 800.829.0051

SEOCONTENT-END