May 5, 2021 NHTSA CAMPAIGN NUMBER: 21V317000
A broken spare tire carrier
could detach, becoming a road hazard and increasing the risk of a crash.
NHTSA Campaign Number: 21V317
Manufacturer Jayco, Inc.
Components STRUCTURE
Potential Number of Units Affected 559
Summary
Jayco, Inc. (Jayco) is recalling certain 2021 Travel Trailer Jay Feather Micro trailers. The spare tire carrier could break at the bend radius or gusset.
Remedy
Dealers will install two Z-brackets, free of charge. Owner notification letters were mailed on June 9, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco’s number for this recall is 9901566.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Spare Tire Carrier – Modification
| Bulletin Type: | Recall | Publication Date: | June 2021 |
| Bulletin #(s): | 21V-317 US
2021-272 Canadian | Make(s): | Jayco |
| Job Code(s): | 9901566 | Model(s): | Jay Feather Micro |
| Flat Rate(s): | A. .10 Hr. Inspection for Z-brackets.
B. .25 Hr. Inspection and Install Z-brackets C. .50 Hr. Inspection and Install Spare Tire Carrier | Model Year(s): | 2021 |
| Incident: | Spare tire carrier may break at bend radius or gusset and fall/detach from the travel trailer during transit. |
| Affected Units: | M1JG0051-0379
M1JK0050-0321 M1JM0051-0102 |
| Part Kit Numbers:
21V-317A 21V-317B | Part Kit Contents:
21V-317A: Standard kit 1 – Norco Service Bracket Kit (Includes two Z-brackets & four 3/8-16 serrated flange nuts). #2026910 2 Lug Nuts, 0.50-20 Stainless Steel ¾” HEX for aluminum wheels. #0713240
21V-317B: Only order this kit if the spare tire carrier 1-Spare Tire Carrier 2-Lug Nuts, 0.50-20 Stainless Steel ¾” HEX for aluminum wheels. #0713240
|
| Misc. Tools & Supplies: | 13/16” Thin Wall Socket
3/4” Deep Thin Wall Socket 9/16” Deep Socket |
| Parts Return Information: | No Part Return |
INSPECTION STEPS
1.) Remove nuts holding spare tire onto spare tire carrier with a 13/16” thin wall socket.
2.) Remove spare tire from carrier.
3.) Inspect spare tire carrier for Z-brackets already installed. No further action needed.
4.) Inspect spare tire carrier for any physical damage in the Circled area identified below.
5) If spare tire carrier has damage replace complete spare tire carrier AND add two Z brackets. Order Kit 21V-317B.
6) If spare tire carrier has no physical damage and there are no Z-brackets installed, add two Z-brackets to spare tire carrier.
Order Kit 21V-317A.
See instructions details starting on page 3.
Installing Z-Brackets onto Tire Carrier
1) Slide one Z-bracket over spare tire carrier studs and over 3/8” bolts.
2) Slide second Z-bracket over spare tire carrier studs and over 3/8” bolts.
3) Using just your hand, start threading a 3/8”-16” serrated flange nuts onto 3/8” bolts protruding out of rear wall.
4) Once all of the 3/8”-16 nuts are started, use 9/16” deep socket and tighten nuts to 30 ft.-lbs. against each Z-bracket.
5) When all 3/8”-16 nuts are tightened, re-check that all nuts are torqued to 30 ft.-lbs. The completed installation should look as shown below.
6) Position spare tire back onto spare tire carrier.
7) Using the two ½-20 lug nuts provided with service kit, use ¾” deep thin wall socket and secure spare tire to spare tire carrier by torqueing nuts to 90 ft.-lbs. The completed installation should look like one of the two configurations shown below.
| Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined by Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law. Jan. 2019.
|
| 903 South Main Street • P.O. Box 460 • Middlebury, IN 46540 |
Safety Recall: 21V-317
June 2021
IMPORTANT SAFETY RECALL
This Notice Applies to Your Recreational Vehicle «unit_serial_»
Dear Valued Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Jayco has decided that a defect, which relates to motor vehicle safety, exists in certain 2021, Jay Feather Micro travel trailers.
Reason for this recall
The spare tire carrier may break and fall off of the travel trailer causing a road hazard and increasing the risk of a crash.
Recall Remedy
Remedy consists of bolting on 2-Z brackets to the original spare tire carrier for additional reinforcement. The remedy will be performed free of charge to you and will take approximately 15 minutes to complete.
What we need you to do
Please contact a Jayco certified repair facility and schedule an appointment for this remedy. CAUTION: Remove the spare tire from the carrier and stow in the cargo area until the recall remedy is complete.
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 800-283-8267. If you are unable to get this safety defect remedied without charge and/or within a reasonable amount of time after contacting your dealer and Jayco customer service, you may want to contact NHTSA. To submit a written complaint, contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov.
We certainly regret this inconvenience; however, your safety is our most important priority.
Sincerely,
Compliance Management
Jayco Towable Products
SEOCONTENT-START IMPORTANT SAFETY RECALL Dear Valued Dealer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Jayco has decided that a defect, which relates to motor vehicle safety, exists in certain 2021, Jay Feather Micro travel trailers. The spare tire carrier may break and fall off of the travel trailer causing a road hazard and increasing the risk of a crash. Remedy consists of bolting on 2-Z brackets to the original spare tire carrier for additional reinforcement. All pertinent information regarding this recall is available under the Applications > Recalls section of the website. Our records show the following unit is affected by this recall, and is part of the current inventory at your Dealership. VIN Before placing an order for the Recall Parts Kit, please confirm the unit serial number requires the Recall Remedy, using CASE RECALL LINES in Jayco Partners. The Instructions for the Recall Remedy are available under the Case Recall 21V-317 (US) and 2021-272 (CN) attachments. Federal law requires the Recall Remedy completed on this unit prior to customer delivery. If you sold this unit recently, please contact the owner immediately to inform them of this recall. In addition, please register this unit by submitting the Warranty Registration information. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We certainly regret this inconvenience; however, our Customers’ safety is our most important priority. Sincerely, Compliance Management Jayco Towable Product Safety Recall: NHTSA # 21V-317 June 2021 Reason for Recall r this recall What we need you to do Recall Remedy r this recall SEOCONTENT-END
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| JAYCO | JAY FEATHER MICRO | 2021 |
8 Associated Documents
Recall Quarterly Report #1, 2021-2
RCLQRT-21V317-9596.PDF 211.117KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V317-4521.pdf 139.056KB
Defect Notice 573 Report
RCLRPT-21V317-7564.PDF 213.339KB
Recall Acknowledgement
RCAK-21V317-6799.pdf 689.497KB
Remedy Instructions and TSB
RCRIT-21V317-4602.pdf 1053.077KB
Owner Notification Letter(Part 577)
RCONL-21V317-3966.pdf 614.531KB
Recall Quarterly Report #3, 2021-4
RCLQRT-21V317-2110.PDF 211.309KB
Recall Quarterly Report #2, 2021-3
RCLQRT-21V317-4233.PDF 211.218KB
Latest Recalls Documents
- 【150 LBS HEAVY DUTY】This spare tire bracket is reinforced with an upgraded triangular structure welded together, with a sturdy rectangular behind plate that holds the steel beam firmly in place and holds up to 150 Lbs.
- 【WIDE APPLICABILITY】Our spare tire carrier compatible with 4 lug X 4" diameter hole pattern, 5 lug X 4.5"/4.75“/5” diameter hole pattern, and 6 lug X 5.5" diameter hole pattern. Because of its universal compatibility, it is also suitable for boat trailers.
- 【Robust Construction】Once the screws are tightened, your spare tire mount will no longer have the risk of losing a tire. The industrial solid iron and sandblasting process gives it a durable, smooth and attractive surface so you don't have to have bumpy roads.
- 【EASY TO INSTALL】Features a sloping and raised design concept to reduce wind resistance and low clearance to the ground, firmly lock the tire. Different length bolts, no drilling required, just need a wrench, make installation and removal a breeze and you can choose the height of the steel beam yourself.
- 【WORRY-FREE VOUCHSAFING】GADFISH Spare tire carriers comes with 18 months of support and are rigorously tested before shipment. Please feel free to contact us if you have any questions regarding Carrier installation. We will definitely give you a satisfying solution.
- Upgraded 3 Nut：3 Nut design can better lock the tire, reduce the vibration and noise when driving, thus avoiding the nut loosening and tire falling.
- Safe travel: Spare tire carrier is made of high quality precision steel, powder coated surface, rust and corrosion resistant, maximum load capacity of 150 pounds, so that travel safety is no longer a hidden danger.
- Bending design: Innovative multi-layer bending steel panels to enhance the bending resistance of 300%, reinforced and laser welded to provide three layers of protection for safe travel, can become your long-term old buddy.
- Wide Adaptability: No need to worry about the adaptability, the trailer spare tire mount is compatible with most wheels. Suitable for 4 lugs X 4"/4.25"/4.5" diameter holes, 5 lugs X 4.25"/4.5"/4.75"/5"/5.5" diameter holes, 6 lugs X 5.5"/6" diameter holes, 8 lugs X 6.5" diameter holes spare tires.
- Ready-to-install: Installation can be done in minutes. No drilling, one wrench to install and remove, complete with parts, no need to buy extra!
- Holds 4-lug (4 on 4" bolt pattern) and 5-lug (5 on 4-1/2" bolt pattern) trailer wheels and not compatible with 5 on 4-3/4" or 5 on 5" bolt pattern
- Mounts on trailer tongues up to 3 inch wide and 5 inch high
- Angled and raised mount design makes this ideal for boat trailers as well
- Durable powder coat finish to resist rust and corrosion
- Zinc plated mounting hardware
- ✅ Upgraded Tire Fit: Compatible most wheels with Compatible with Compatible with 4 lug X 4" diameter hole pattern, 5 lug X 4.5"/4.75“/5” diameter hole pattern, and 6 lug X 5.5" diameter hole pattern.
- ✅ Wide Range Compatibility: This spare tire bracket mounts on trailer tongues up to 4" wide and 5" tall
- ✅ Heavy Duty Construction: The trailer spare tire mount is design to hold Max load up to 150 lbs with high quality forged iron. And power coated black paint finish make it rust and corrosion resistant
- ✅ Hardware Included: The included zinc-plated hardware make you can easily set up the spare tire mount to your trailer
- ✅ What You Get: Spare tire carrier sets with hardware, our worry-free 18-month warranty and friendly customer service
- 【Widely use】Spare tire mount bracket fits for trailer frames up to 2" or 3" wide（the max tire size is up to 15"）,and for 4 or 5 lug wheels (bolt styles: 4 on 4 or 5 on 4-1/2).
- 【Easy to use】Simply tighten the nut and the installation is complete.It will match most all trailer studs and nut sizes.
- 【Heavy duty construction】Made of heavy duty steel coated with zine to prevent rust and corrosion.
- 【Easy to place】Trailer spare tire mount is easy to place and fits nice for your spare tire on trailer.Thread length is 3inch.
- 【Package Included】1Pcs U-bolt tire bracket,2 nuts and gaskets.
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