May 7, 2021 NHTSA CAMPAIGN NUMBER: 21V326000
High Pressure Fuel Rail Assembly May Leak Fuel
A fuel leak in the presence of an ignition source increases the risk of a fire.
NHTSA Campaign Number: 21V326
Manufacturer Daimler Trucks
North America, LLC
Components FUEL SYSTEM, DIESEL
Potential Number of Units Affected 9,662
Summary
Daimler Trucks
North America, LLC (DTNA) is recalling certain 2018-2021 Freightliner
Custom Chass XC Chassis, 108SD, Custom Chass XB Chassis, Business Class M2, 114SD, and Western Star
4700 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Remedy
Dealers will replace the fuel rail and fuel lines, free of charge. Interim owner notification letters were mailed on June 21, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL-886.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check for Daimler Trucks North America Recalls
21E032 Cummins ISX12 & L9 Fuel Rail Assembly Inspection and Repair Procedure: External Fuel Leaks
*** IMPORTANT SAFETY RECALL***
NHTSA Recall No. 21E-032
Interim Recall Notice
June 18, 2021
Dear Cummins
Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Cummins
Inc. has decided that a defect which relates to motor vehicle safety exists in certain Cummins
L9
and ISX12 engines manufactured between January 2, 2017 and October 16, 2020 and installed in buses, school buses, emergency vehicles and recreational vehicles.
This notice applies to the engines in your vehicles listed on the enclosed table.
WHAT IS THE PROBLEM?
The fuel rail assembly may develop leaks, which may result in an undetected prolonged diesel fuel spray. The operator may see or smell diesel fuel and, in some cases, the check engine lamp may illuminate. A leak involving spraying/misting fuel in the presence of an ignition source may increase the risk of fire.
WHAT WILL CUMMINS
DO?
Cummins
is currently developing the permanent remedy for this issue. You will receive a second notification to inform you when the final remedy is available and to provide instructions to schedule the recall for your engine.
WHAT SHOULD YOU DO?
In the meantime, Cummins
advises you to periodically check the fuel rails for signs of leaking and seek repairs if leaks are identified. If a leak occurs, the operator may see or smell diesel fuel and, in some cases, the check engine lamp may illuminate.
WHO SHOULD YOU CONTACT IF YOU HAVE FURTHER QUESTIONS OR CONCERNS?
If you have questions or concerns about this recall, please contact your local Cummins
Distributor or authorized warranty dealer. You may also contact Cummins
Care at 1-800- CUMMINS
(1-800286-6467) or visit our website at care.cummins.com.
If you have a complaint relative to this recall, you may report it to the following:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, SE
Washington, DC 20590
You may also call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
If you have not registered your Cummins
product, please complete the enclosed registration card or register your product at https://prodreg.cummins.com/prodreg/#/webform/contactInfo.
If you are no longer the owner of the vehicle listed on the enclosed table, please forward this notice to the new owner or provide the new owner’s contact information to Cummins
so that we can notify them of this recall.
Federal law requires vehicle lessors receiving this recall notice to forward a copy of this notice to the lessee within ten (10) days. Also, it is a violation of Federal law for a dealer to deliver new vehicle or equipment covered by this recall notice under a sale or lease until the defect has been remedied.
Cummins
is taking this action in the interest of safety and satisfaction with our products. We apologize for any inconvenience and thank you for your attention to this matter.
Sincerely,
Campaign Administrator
Cummins
Inc.
Cummins
Inc.
Box 3005
Columbus, IN 47202 – 3005 USA
Mail Code: 40911
Phone: 1 800 CUMMINS![]()
care.cummins.com
SEOCONTENT-START Defect Information Report (Section 573.6) FL-886 Date of Submission: May 7, 2021 Manufacturer: Daimler Trucks
North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: X Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2018 Model Yr. End: 2021 Make: Freightliner
Custom Chassis Model: XB Chassis Production Dates: Begin: 1/17/2017 End: 12/18/2020 Model Yr. Start: 2018 Model Yr. End: 2021 Make: Freightliner
Custom Chassis Model: XC Chassis Production Dates: Begin: 1/17/2017 End: 12/18/2020 Model Yr. Start: 2018 Model Yr. End: 2021 Make: Freightliner
Model: Business Class M2 Production Dates: Begin: 1/17/2017 End: 12/18/2020 Model Yr. Start: 2018 Model Yr. End: 2021 Make: Freightliner
Model: 108SD Production Dates: Begin: 1/17/2017 End: 12/18/2020 Model Yr. Start: 2018 Model Yr. End: 2021 Make: Freightliner
Model: 114SD Production Dates: Begin: 1/17/2017 End: 12/18/2020 Model Yr. Start: 2018 Model Yr. End: 2021 Make: Western Star
Model: 4700 Production Dates: Begin: 1/17/2017 End: 12/18/2020 Descriptive Information: Cummins
states per NHTSA filing 21E-032, “these engines are equipped with High Pressure Common Rail fuel systems which includes a high pressure fuel rail. The production begin and end dates were determined from the manufacturing and quality records that established the population of high pressure rails and engines that may contain the defect. The recall consists of engines installed in bus, school bus, emergency vehicle and recreational vehicles due to relatively low detectability of the potential hazard and relatively high vulnerability to potential injury in those applications.” Number potentially involved: 9,662 Estimated percentage of involve with defect: 1% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: Cummins
states per NHTSA 21E-032, “the fuel rail assembly may develop leaks, which may result in an undetected prolonged diesel fuel spray.” Describe the safety risk: Cummins
states per NHTSA 21E-032, “a leak involving spraying/misting fuel in the presence of an ignition source may increase the risk of fire. ” If applicable, identify the manufacture of the defective or noncompliant component. Mark Wilson Director – Product Safety 812-377-7543, Cummins
Inc. Box 3005, Mail Code 41303 Columbus IN 47202-3005 Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: April 28, 2021, DTNA was notified of an equipment recall (21E-032) by its supplier, Cummins
Inc. DTNA opened an investigation to determine the scope of the issue and to reconcile the list of vehicles that Cummins
has provided with DTNA records. May 3, 2021, DTNA decided to conduct a voluntary safety companion recall of the affected vehicles. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement: Cummins
is developing the remedy to be performed at Cummins
Inc authorized service facilities. Copies of the reimbursement plan will be submitted as a supplemental report when available. Identify the Recall Schedule Describe the recall schedule for notifications: Customer notification will be made by first class mail by Cummins
Inc. using Daimler Trucks
North America records to determine the customers affected. Planned Dealer Notification Begin Date: 07/05/2021 Planned Dealer Notification End Date: 07/05/2021 Planned Owner Notification Begin Date: 07/05/2021 Planned Owner Notification End Date: 07/05/2021 Manufacture’s identification code for this recall (if applicable): FL-886 DTNA Representative; Larissa Stoffels Executive Manager, Vehicle Safety Compliance and Regulatory Affairs ************************************************************************************************************************ Defect Information Report (Section 573.6) FL-886 Date of Submission: May 21, 2021 Manufacturer: Daimler Trucks
North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: X Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2018 Model Yr. End: 2021 Make: Freightliner
Custom Chassis Model: XB Chassis Production Dates: Begin: 1/17/2017 End: 12/18/2020 Model Yr. Start: 2018 Model Yr. End: 2021 Make: Freightliner
Custom Chassis Model: XC Chassis Production Dates: Begin: 1/17/2017 End: 12/18/2020 Model Yr. Start: 2018 Model Yr. End: 2021 Make: Freightliner
Model: Business Class M2 Production Dates: Begin: 1/17/2017 End: 12/18/2020 Model Yr. Start: 2018 Model Yr. End: 2021 Make: Freightliner
Model: 108SD Production Dates: Begin: 1/17/2017 End: 12/18/2020 Model Yr. Start: 2018 Model Yr. End: 2021 Make: Freightliner
Model: 114SD Production Dates: Begin: 1/17/2017 End: 12/18/2020 Model Yr. Start: 2018 Model Yr. End: 2021 Make: Western Star
Model: 4700 Production Dates: Begin: 1/17/2017 End: 12/18/2020 Descriptive Information: Cummins
states per NHTSA filing 21E-032, “these engines are equipped with High Pressure Common Rail fuel systems which includes a high pressure fuel rail. The production begin and end dates were determined from the manufacturing and quality records that established the population of high pressure rails and engines that may contain the defect. The recall consists of engines installed in bus, school bus, emergency vehicle and recreational vehicles due to relatively low detectability of the potential hazard and relatively high vulnerability to potential injury in those applications.” Number potentially involved: 9,662 Estimated percentage of involve with defect: 1% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: Cummins
states per NHTSA 21E-032, “the fuel rail assembly may develop leaks, which may result in an undetected prolonged diesel fuel spray.” Describe the safety risk: Cummins
states per NHTSA 21E-032, “a leak involving spraying/misting fuel in the presence of an ignition source may increase the risk of fire. ” If applicable, identify the manufacture of the defective or noncompliant component. Mark Wilson Director – Product Safety 812-377-7543, Cummins
Inc. Box 3005, Mail Code 41303 Columbus IN 47202-3005 Involved Components Component Name: Accumulator Component Description: High pressure fuel rail assembly Component Part Number: 4307034, 4307377 Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: April 28, 2021, DTNA was notified of an equipment recall (21E-032) by its supplier, Cummins
Inc. DTNA opened an investigation to determine the scope of the issue and to reconcile the list of vehicles that Cummins
has provided with DTNA records. May 3, 2021, DTNA decided to conduct a voluntary safety companion recall of the affected vehicles. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement: Cummins
will notify owners by mail and instruct you to take your vehicle to a Cummins
authorized service center to inspect the fuel rail. If damage is found, the fuel rail and fuel lines will be replaced. If no damage is found, the fuel rail will be reassembled with new crush washers using a special tool. Identify the Recall Schedule Describe the recall schedule for notifications: Customer notification will be made by first class mail by Cummins
Inc. using Daimler Trucks
North America records to determine the customers affected. Planned Dealer Notification Begin Date: 07/05/2021 Planned Dealer Notification End Date: 07/05/2021 Planned Owner Notification Begin Date: 07/05/2021 Planned Owner Notification End Date: 07/05/2021 Manufacture’s identification code for this recall (if applicable): FL-886 DTNA Representative; Larissa Stoffels Executive Manager, Vehicle Safety Compliance and Regulatory Affairs ************************************************************************************************************************ Defect Information Report (Section 573.6) FL-886 Date of Submission: May 18, 2021 Manufacturer: Daimler Trucks
North America LLC P.O. BOX 3849 Portland, Oregon 97208 Type of Report: X Safety Defect ⃝ Non-Compliance Vehicle Information Model Yr. Start: 2018 Model Yr. End: 2021 Make: Freightliner
Custom Chassis Model: XB Chassis Production Dates: Begin: 1/17/2017 End: 12/18/2020 Model Yr. Start: 2018 Model Yr. End: 2021 Make: Freightliner
Custom Chassis Model: XC Chassis Production Dates: Begin: 1/17/2017 End: 12/18/2020 Model Yr. Start: 2018 Model Yr. End: 2021 Make: Freightliner
Model: Business Class M2 Production Dates: Begin: 1/17/2017 End: 12/18/2020 Model Yr. Start: 2018 Model Yr. End: 2021 Make: Freightliner
Model: 108SD Production Dates: Begin: 1/17/2017 End: 12/18/2020 Model Yr. Start: 2018 Model Yr. End: 2021 Make: Freightliner
Model: 114SD Production Dates: Begin: 1/17/2017 End: 12/18/2020 Model Yr. Start: 2018 Model Yr. End: 2021 Make: Western Star
Model: 4700 Production Dates: Begin: 1/17/2017 End: 12/18/2020 Descriptive Information: Cummins
states per NHTSA filing 21E-032, “these engines are equipped with High Pressure Common Rail fuel systems which includes a high pressure fuel rail. The production begin and end dates were determined from the manufacturing and quality records that established the population of high pressure rails and engines that may contain the defect. The recall consists of engines installed in bus, school bus, emergency vehicle and recreational vehicles due to relatively low detectability of the potential hazard and relatively high vulnerability to potential injury in those applications.” Number potentially involved: 9,662 Estimated percentage of involve with defect: 1% Defect / Noncompliance Description For this Defect/Noncompliance: Describe the defect or noncompliance: Cummins
states per NHTSA 21E-032, “the fuel rail assembly may develop leaks, which may result in an undetected prolonged diesel fuel spray.” Describe the safety risk: Cummins
states per NHTSA 21E-032, “a leak involving spraying/misting fuel in the presence of an ignition source may increase the risk of fire.” If applicable, identify the manufacture of the defective or noncompliant component. Mark Wilson Director – Product Safety 812-377-7543, Cummins
Inc. Box 3005, Mail Code 41303 Columbus IN 47202-3005 Involved Components Component Name: Accumulator Component Description: High pressure fuel rail assembly Component Part Number: 4307034, 4307377 Chronology of Defect / Noncompliance Determination Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision: April 28, 2021, DTNA was notified of an equipment recall (21E-032) by its supplier, Cummins
Inc. DTNA opened an investigation to determine the scope of the issue and to reconcile the list of vehicles that Cummins
has provided with DTNA records. May 3, 2021, DTNA decided to conduct a voluntary safety companion recall of the affected vehicles. Identify the Remedy Describe the defect/noncompliance remedy program, including the manufacture’s plan for reimbursement: Cummins
is developing the remedy to be performed at Cummins
Inc authorized service facilities. Copies of the reimbursement plan will be submitted as a supplemental report when available. Identify the Recall Schedule Describe the recall schedule for notifications: Customer notification will be made by first class mail by Cummins
Inc. using Daimler Trucks
North America records to determine the customers affected. Planned Dealer Notification Begin Date: 07/05/2021 Planned Dealer Notification End Date: 07/05/2021 Planned Owner Notification Begin Date: 07/05/2021 Planned Owner Notification End Date: 07/05/2021 Manufacture’s identification code for this recall (if applicable): FL-886 DTNA Representative; Larissa Stoffels Executive Manager, Vehicle Safety Compliance and Regulatory Affairs ************************************************************************************************************************ Cummins
Inc. Box 3005 Columbus, IN 47202-3005 USA Mail Code: 40911 Phone: 1 800 CUMMINS
care.cummins.com Engine Serial Number Vehicle Model Vehicle Identification Number TJeuxnt2e0 :18, 2021 TTTAAAFTDDAAADTFTATFTATDAFDDTADAAFDDTDATAATTTFTDADTDATADFTFFTFDFA Cummins
engines for NHTSA Recall 21E-032: T*ex*t*20 :IMPORTANT SAFETY RECALL*** Text20: NHTSA Recall No. 21E-032 Text20: Interim Recall Notice 745 750 750 Cummins
Inc. Box 3005 Columbus, IN 47202 – 3005 USA Mail Code: 40911 Phone: 1 800 CUMMINS
care.cummins.com *** IMPORTANT SAFETY RECALL*** NHTSA Recall No. 21E-032 Interim Recall Notice June 18, 2021 Dear Cummins
Customer: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Cummins
Inc. has decided that a defect which relates to motor vehicle safety exists in certain Cummins
L9
and ISX12 engines manufactured between January 2, 2017 and October 16, 2020 and installed in buses, school buses, emergency vehicles and recreational vehicles. This notice applies to the engines in your vehicles listed on the enclosed table. WHAT IS THE PROBLEM? The fuel rail assembly may develop leaks, which may result in an undetected prolonged diesel fuel spray. The operator may see or smell diesel fuel and, in some cases, the check engine lamp may illuminate. A leak involving spraying/misting fuel in the presence of an ignition source may increase the risk of fire. WHAT WILL CUMMINS
DO? Cummins
is currently developing the permanent remedy for this issue. You will receive a second notification to inform you when the final remedy is available and to provide instructions to schedule the recall for your engine. WHAT SHOULD YOU DO? In the meantime, Cummins
advises you to periodically check the fuel rails for signs of leaking and seek repairs if leaks are identified. If a leak occurs, the operator may see or smell diesel fuel and, in some cases, the check engine lamp may illuminate. WHO SHOULD YOU CONTACT IF YOU HAVE FURTHER QUESTIONS OR CONCERNS? If you have questions or concerns about this recall, please contact your local Cummins
Distributor or authorized warranty dealer. You may also contact Cummins
Care at 1-800- CUMMINS
(1-800- 286-6467) or visit our website at care.cummins.com. Cummins
Inc. Box 3005 Columbus, IN 47202 – 3005 USA Mail Code: 40911 Phone: 1 800 CUMMINS
care.cummins.com If you have a complaint relative to this recall, you may report it to the following: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE Washington, DC 20590 You may also call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov. If you have not registered your Cummins
product, please complete the enclosed registration card or register your product at https://prodreg.cummins.com/prodreg/#/webform/contactInfo. If you are no longer the owner of the vehicle listed on the enclosed table, please forward this notice to the new owner or provide the new owner’s contact information to Cummins
so that we can notify them of this recall. Federal law requires vehicle lessors receiving this recall notice to forward a copy of this notice to the lessee within ten (10) days. Also, it is a violation of Federal law for a dealer to deliver new vehicle or equipment covered by this recall notice under a sale or lease until the defect has been remedied. Cummins
is taking this action in the interest of safety and satisfaction with our products. We apologize for any inconvenience and thank you for your attention to this matter. Sincerely, Campaign Administrator Cummins
Inc. ************************************************************************************************************************ *** IMPORTANT SAFETY RECALL*** Cummins
Campaign #C2423 Transport Canada Recall #2021-271 July 30, 2021 Dear Cummins
Customer: This notice is sent to you in accordance with the requi rements of the Motor Vehicle Safety Act. This is to inform you that youn.ehic le may contain a defect that could affect the safety of a person. Cummins
is conducting a recall im,oh.ing certain Cummins
L9
and ISX12 engines manufactured between January 2, 2017 and October 16, 2020 installed in buses, school buses, emergency vehic les and recreational ,,ehicles. This notice applies to your engines in the ,,ehicles listed on the enclosed table. WHAT IS THE PROBLEM? The fuel rail assembly may de,,elop leaks, which may result in an undetected prolonged diesel fuel spray. A leak im,oh.ing spraying/misting fuel in the presence of an ignition source may increase the risk of fire. WHAT WILL CUMMINS
DO? Cummins
has released field Safety Campaign #C2423 “L9
/ISX12 Fuel Rail Safety Campaign for Selecti,,e North American On-Highway Applk:ations” to correct this condition by inspecting the rail threads for damage and, if damage is found, replacing the rail and fuel lines. If no damage is found, new crush washers will be installed in the rail assembly using a special tool. This campaign is currently awilable at Cummins
Distributors and authorized Warranty Dealers. The repair will be completed free of charge and most applicatbns will require approximately 2.5 hours to co~lete. WHAT SHOULD YOU DO? Contact the nearest Cummins
Distributor or authorized Warranty Dealer to arrange to ha,,e this campaign performed on your engine. The d istributor or dealer will work with you to schedule the best date to complete this repair. In the meantime, Cummins
ad\Ases you to periodically check the fuel rail for signs of leaking and seek repairs ifleaks are identified. If a leak occurs, the operalor may see or smell d iesel fuel and, in some cases, the check engine lamp may ilium irate. Vehicle lessors receil.ing this recall notice are required by law to forward a copy of this notice and any subsequent notices to the lessee within ten (10) days WHO SHOULD YOU CONTACT IF YOU HAVE FURTHER QUESTIONS OR CONCERNS? If you haw questions or concerns about this recall, please contact your local Cummins
Distributoror authorized warranty dealer. You may also contact Cummins
Care at 1-800- CUMMINS
(1-800- 286- 6467) or l.isit our website at care.cumrnns.com. For additbnal informatbn about the recall, you may contact Transport Canada’s Information Centre at 1-800-333-0510. If you haw not registered your Cummins
product, please complete the enclosed registration cardor register your product at https:1/prodreg.cummins
.comlprodreq/#lwebform/contactlnfo. If you are no longer the ownerof the w hicle listed on the enclosed table, please forward this noti c e to the new owner or prol.ide the new owne~s contact information to Cummins
so that we can notify them of this recall. Cummins
is taking this action in the interest of safety and satisfaction with our products. We a po log i ze for any incom,enience and thank you for your attention to this matter. Sincerely, Campaign AdministratorCumrnns Inc. ************************************************************************************************************************ The information contained in this letter supercedes and supplements any related policies and procedures in any previously released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein. Daimler Trucks
North America LLC 9BREF #: 2BICI21-015 10BEffective: 3B07/02/21 11BRelease: 4B07/02/21 0BSUBJECT: 8BFL886 – Cummins
Fuel Rail Equipment (Companion Campaign) This letter is to inform you that Recall FL886 – Cummins
Fuel Rail Equipment is a supplier responsible recall. Cummins
has notified customers and repair locations of the Interim notification regarding Cummins
safety recall C2423 & C2425 Cummins
is in the process of securing parts, special tooling and repair instructions. A second/Final notice will be mailed when parts and tooling are available. Cummins
is advising customers to periodically check the fuel rail for signs of leaking, and seek repairs if leaks are identified. If a leak occurs, the operator may see or smell diesel fuel and, in some cases, the check engine lamp may illuminate. Note for DTNA dealers: Any Interim or Final repair will be completed by Cummins
Distributors and authorized Warranty Dealers. This ICI letter is for your information should the dealership get any questions. For your reference, a copy of the Cummins
owner notice, with French translation, concerning Cummins
safety recall C2423 & C2425 is on the following pages. If you have questions or concerns about this recall, please contact your local Cummins
Distributor or authorized Warranty Dealer. You may also contact Cummins
Care at 1-800-CUMMINS
(1-800-286-6467), or visit our website at care.cummins.com. If you have questions or need further information, contact the Warranty Campaigns Department by submitting an inquiry through the WSC Link on DTNAConnect. French translation of Important Campaign Information letter on page 2. WARRANTY CAMPAIGNS DEPARTMENT P.O. Box 4090 800-547-0712 Portland, Oregon 97208-4090 ATTENTION: Dealer Principal, Warranty Manager, Service Manager, Parts Manager Freightliner
Dealers – U.S. and Canada Western Star
and Sterling Dealers – U.S. and Canada FCCC Dealers – U.S. and Canada Thomas Built Buses Dealers – U.S. and Canada Direct Warranty Customers – U.S. and Canada Detroit Diesel Distributors Export Distributors I M P O R T A N T C A M P A I G N I N F O R M A T I O N If you have questions about this Letter, please submit your inquiry on the Web using the WSC Link on DTNAConnect The information contained in this letter supercedes and supplements any related policies and procedures in any previously released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein. Daimler Trucks
North America LLC 12BREF #: 5BICI21015 13BEffective: 6B07/02/21 14BRelease: 7B07/02/21 1BSUBJECT: FL886 – Équipement de rampe de carburant Cummins
(campagne d’accompagnement) Cette lettre a pour but de vous informer que le rappel FL886 – Cummins
Fuel Rail Equipment est un rappel responsable du fournisseur. Cummins
a informé les clients et les centres de réparation de la notification provisoire concernant le rappel de sécurité Cummins
C2423 et C2425 Cummins
est en train de sécuriser les pièces, l’outillage spécial et les instructions de réparation. Un deuxième/dernier avis sera envoyé par la poste lorsque les pièces et l’outillage seront disponibles. Cummins
conseille aux clients de vérifier périodiquement la rampe d’injection pour détecter tout signe de fuite et de rechercher des réparations si des fuites sont identifiées. En cas de fuite, l’opérateur peut voir ou sentir le carburant diesel et, dans certains cas, le témoin de contrôle du moteur peut s’allumer Remarque pour les revendeurs DTNA : Toute réparation intermédiaire ou finale sera effectuée par les distributeurs Cummins
et les revendeurs agréés sous garantie. Cette lettre ICI est pour votre information si le concessionnaire a des questions. Pour votre référence, une copie de l’avis du propriétaire Cummins
, avec traduction française, concernant le rappel de sécurité Cummins
C2423 et C2425 se trouve dans les pages suivantes. Si vous avez des questions ou des préoccupations concernant ce rappel, veuillez contacter votre distributeur Cummins
local ou votre revendeur agréé sous garantie. Vous pouvez également contacter Cummins Care au 1-800-CUMMINS (1-800-286-6467), ou visiter notre site Web à care.cummins.com. Si vous avez des questions ou avez besoin de plus amples informations, contactez le service des campagnes de garantie en soumettant une demande via le lien WSC sur DTNAConnect. WARRANTY CAMPAIGNS DEPARTMENT P.O. Box 4090 800-547-0712 Portland, Oregon 97208-4090 ATTENTION: Dealer Principal, Warranty Manager, Service Manager, Parts Manager Freightliner
Dealers – U.S. and Canada Western Star
and Sterling Dealers – U.S. and Canada FCCC Dealers – U.S. and Canada Thomas Built Buses Dealers – U.S. and Canada Direct Warranty Customers – U.S. and Canada Detroit Diesel Distributors Export Distributors If you have questions about this Letter, please submit your inquiry on the Web using the WSC Link on DTNAConnect The information contained in this letter supercedes and supplements any related policies and procedures in any previously released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein. Transports Canada 2021-271 *** IMPORTANT SAFETY RECALL*** Interim Recall Notice Transport Canada Recall #2021-271 June 18, 2021 Dear Cummins Customer: This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Cummins is conducting a recall involving certain Cummins L9
and ISX12 engines manufactured between January 2, 2017 and October 16, 2020 installed in buses, school buses, emergency vehicles and recreational vehicles. This notice applies to your engines in the vehicles listed on the enclosed table. WHAT IS THE PROBLEM? The fuel rail assembly may develop leaks, which may result in an undetected prolonged diesel fuel spray. A leak involving spraying/misting fuel in the presence of an ignition source may increase the risk of fire. WHAT WILL CUMMINS DO? Cummins is currently developing the permanent remedy for this issue. You will receive a second notification to inform you when the final remedy is available and to provide instructions to schedule the recall for your engine. WHAT SHOULD YOU DO? In the meantime, Cummins advises you to periodically check the fuel rail for signs of leaking and seek repairs if leaks are identified. If a leak occurs, the operator may see or smell diesel fuel and, in some cases, the check engine lamp may illuminate. Vehicle lessors receiving this recall notice are required by law to forward a copy of this notice and any subsequent notices to the lessee within ten (10) days. WHO SHOULD YOU CONTACT IF YOU HAVE FURTHER QUESTIONS OR CONCERNS? If you have questions or concerns about this recall, please contact your local Cummins Distributor or authorized warranty dealer. You may also contact Cummins Care at 1-800- CUMMINS (1- The information contained in this letter supercedes and supplements any related policies and procedures in any previously released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein. 800286-6467) or visit our website at care.cummins.com. For additional information about the recall, you may contact Transport Canada’s Information Centre at 1-800-333-0510. If you have not registered your Cummins product, please complete the enclosed registration card or register your product at https://prodreg.cummins.com/prodreg/#/webform/contactInfo. If you are no longer the owner of the vehicle listed on the enclosed table, please forward this notice to the new owner or provide the new owner’s contact information to Cummins so that we can notify them of this recall. Cummins is taking this action in the interest of safety and satisfaction with our products. We apologize for any inconvenience and thank you for your attention to this matter. Sincerely, Campaign Administrator Cummins Inc. The information contained in this letter supercedes and supplements any related policies and procedures in any previously released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein. *** RAPPEL IMPORTANT CONCERNANT LA SÉCURITÉ *** Avis provisoire de rappel Numéro e rappel de Transports Canada 2021-271 18 juin 2021 Cher client Cummins, Le présent avis vous est envoyé conformément aux exigences de la Loi sur la sécurité automobile. La présente a pour but de vous informer que votre véhicule est susceptible d’avoir un défaut qui pourrait porter atteinte à la sécurité humaine. Cummins effectue le rappel de certains moteurs Cummins L9
et ISX12 fabriqués entre le 2 janvier 2017 et le 16 octobre 2020 et qui équipent les autocars urbains, les autobus scolaires, les véhicules d’urgence et les véhicules récréatifs. Cet avis s’applique aux moteurs des véhicules figurant dans le tableau ci-joint. QUEL EST LE PROBLÈME? Il est possible que des fuites surviennent dans la rampe d’alimentation. Ces fuites pourraient faire en sorte que le jet de carburant diesel soit de plus longue durée, sans que ce phénomène ne puisse être détecté. Du carburant pulvérisé ou un panache de carburant provenant d’une fuite qui entre en contact avec une source d’allumage représente un risque de feu. QUELLE SERA LA RÉPONSE DE CUMMINS? Cummins travaille actuellement à mettre au point une solution permanente à ce problème. Vous recevrez un deuxième avis qui vous indiquera le moment où une solution définitive sera offerte et qui vous donnera aussi des instructions pour procéder au rappel de votre moteur. QUE DEVEZ-VOUS FAIRE? D’ici là, Cummins vous recommande d’effectuer une vérification périodique de la rampe d’alimentation pour y détecter tout signe de fuite et pour pouvoir effectuer les réparations nécessaires, le cas échéant. Si des fuites surviennent, il est possible que l’opérateur voie la présence de carburant diesel ou qu’il perçoive son odeur et, dans certaines circonstances, il est possible que le voyant de vérification du moteur. Les ailleurs de véhicules qui reçoivent le présent avis de rappel doivent en faire suivre une copie aux locataires, ainsi qu’une copie de tout avis subséquent, dans un délai de dix (10) jours. Cummins Inc. Box 3005 The information contained in this letter supercedes and supplements any related policies and procedures in any previously released bulletins, the Warranty Manual, and/or previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein. Columbus, IN 47202-3005 ÉtatsUnis 40911 1 800 CUMMINS QUI DEVEZ-VOUS CONTACTER EN CAS DE QUESTION OU D’INQUIÉTUDE? Communiquez avec votre distributeur local ou avec votre concessionnaire de garantie agréé Cummins pour toute question ou toute inquiétude concernant ce rappel. Vous pouvez également communiquer avec l’équipe d’entretien de Cummins au 1 800 CUMMINS (1 800 286-6467), ou visiter notre site Web care.cummins.com. Pour plus d’informations sur le rappel, vous pouvez contacter le Transport Canada’s Information Centre au 1-800-333-0510. Si vous n’avez pas enregistré votre produit Cummins, veuillez remplir la carte d’enregistrement ci-jointe ou enregistrez votre produit sur le site https://prodreg.cummins.com/prodreg/#/webform/contactInfo. Si vous n’êtes plus le propriétaire du moteur ou du véhicule qui figure dans le tableau ci-joint, veuillez faire parvenir le présent avis au nouveau propriétaire ou faire parvenir ses coordonnées à Cummins, afin que nous puissions l’avertir de ce rappel. Cummins prend cette mesure pour renforcer la sécurité et pour accroître la satisfaction en ce qui concerne nos produits. Nous vous présentons toutes nos excuses pour ce désagrément et nous vous remercions de votre attention. Bien cordialement, Administrateur de campagne Cummins Inc. ************************************************************************************************************************ SEOCONTENT-END
24 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FCCC | XB CHASSIS | 2018-2020 |
| FCCC | XC CHASSIS | 2018-2021 |
| FREIGHTLINER | 108SD | 2018-2021 |
| FREIGHTLINER | 114SD | 2018-2021 |
| FREIGHTLINER | BUSINESS CLASS M2 | 2018-2021 |
| FREIGHTLINER | CUSTOM CHASS XB | 2021 |
| WESTERN STAR | 4700 | 2018-2021 |
12 Associated Documents
Recall 573 Report- Amendment 1
RCLRPT-21V326-9424.PDF 216.422KB
Miscellaneous Document- Amended Defect Information Report
RMISC-21V326-6895.pdf 820.28KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V326-7226.pdf 208.349KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-21V326-1944.pdf 362.932KB
Manufacturer Notices(to Dealers,etc)
RCMN-21V326-8521.pdf 248.384KB
Recall 573 Report- Amendment 2
RCLRPT-21V326-7229.PDF 216.497KB
Miscellaneous Document- Defective Information Report
RMISC-21V326-6901.pdf 818.845KB
Miscellaneous Document- Defect Information Report
RMISC-21V326-9709.pdf 797.327KB
Recall Acknowledgement
RCAK-21V326-3057.pdf 645.573KB
Defect Notice 573 Report
RCLRPT-21V326-4906.PDF 216.357KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V326-5344.pdf 312.504KB
Recall Quarterly Report #1, 2021-3
RCLQRT-21V326-6758.PDF 211.156KB
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