21PBE – TSE Brake Chamber Air Leak – 2021 Peterbilt 348 & 579

SEOCONTENT-START 21PBE – TSE Brake Chamber Air Leak 6/30/2021 Number 21PBE Supplier Meritor Description Safety Recall -TSE Brake Chamber Air Leak- NHTSA ID: 21V328 Date 6/30/2021 What’s New t1 Edit ID Clone Safety Recall – TSE Brake Chamber Air Leak- NHTSA ID: 21 V328. Meritor brake chambers were built with a misaligned park spring, which may cause a fatigue hole in the diaphragm and an internal air leak. The affected brake chambers will be replaced. Introduction Meritor has decided that a defect which relates to motor vehicle safety exists in certain model 579 and 348 vehicles manufactured from 03/11/2020 through 07/13/2020 with Meritor rear disc brakes. Certain TSE brake chambers were built with a misaligned park spring, which may cause a fatigue hole in the diaphragm and an internal air leak. The leak could drain the air system pressure, causing brake drag and setting the parking brakes, increasing the risk of a crash. Resolution Service all affected chassis that enter your dealership, even if the customer has no issue with the chassis. 1. Review the attached chassis list for your dealer code and schedule your customer(s) for service if their chassis is on the list. 2. If you are not using Service Management to start repair orders, review SIR for “Complete” or “In Process” next to the “21PBE” campaign code prior to performing this repair. 3. Follow the procedures below to replace the rear brake chambers. Federal Law It is a violation of Federal law for a dealer to sell or lease new vehicles covered by this recall until the defect or noncompliance has been corrected. Warranty There is no time or mileage limit for this recall. Peterbilt will pay for parts at dealer net plus applicable mark up and labor: • 1.2 hours labor to R&R four rear brake chambers. Use Quick Claim Code 21 PBE. • File an additional claim for extraordinary circumstances. A quick claim for standard labor must be filed first. • File the claim within 14 days of the repair in accordance with Warranty Policy. • Direct Fleets and Dealer Sponsored Fleets (DSF) may not use quick claims when submitting for repairs on chassis related to this bulletin but must submit a long form specifying part numbers, quantities, and pricing for parts used in the repair. Submittal of a Quick Claim for repairs made by the Fleet will be denied as pricing is incorrect on quick claims. Take-Off Parts Disposition: Destroy the take-off parts 30 days after the claim has been paid. PRWS CLAIM CODING Campaign 21PBE Campaign Safety Recall Code Type Claim Truck Repair Type Proactive Category Customer 197 Causal Code 22 Concern Code Corrective 03 Responsibility Supp Action Code Code Failure 013-010- Causal Part D33376T20 Location 034 Supplier 17114MA 013-023: 0.3 hrs Code SRT Code – R&R Air Disc Brake Air Chamber (one) CLAIM CODING 013-010- 69 Failure 034 Work Location: Accomplished: 705 09 Failure Responsibility Type: Code: 013-023: C SRT 0.3 hrs – Claim Type: Code: R&RAir Disc Brake Air Chamber (one) Procedure Please follow your dealership’s safety procedures and precautions to ensure the vehicle can be safely repaired and maintained. ~ WARNING! Prior to the removal of any air system component, always block and hold the vehicle by a secure means other than the vehicle’s own brakes. Depleting air system pressure may cause the vehicle to roll. Keep hands away from chamber push rods and slack adjusters; they will apply as air system pressure drops in the spring brake chambers. Removal 1. Block wheels. 2. Cage spring brakes. 3. Relieve air system pressure. 4. Identify and remove air lines. 5. Unbolt spring brake chamber from caliper and remove. Installation 1. Bolt spring brake chamber to caliper and tighten to 100-150 Lb. ft. (136-204 N.m.) 2. Reinstall air lines. 3. Uncage spring brake. 4. Test brake function. Parts Parts are available from PACCAR Parts. Quantity Part Description Number 4 D33376T20 Air Disc Rear Brake Chamber Links Chassis List Customer Letter Authored by PR ****************************************************************************************************************** PETERBILT MOTORS COMPANY A MCIOIII. COMPANY 1700 WOODBAOOK STREET DENTON, TEXAS 76205-786-4 940-581-4000 Recall Notice: 21 PBE IMPORTANT SAFETY RECALL INFORMATION Issued in Accordance With Federal Law N**H**T*S A -U.S.Oeporment al IMPORTANT SAFETY RECALL July 9, 2021 Subject: Safety Recall 21 PBE – TSE Brake Chamber Air Leak NHTSA 211/328 EXPIRATION DATE: NONE This notice applies to your vehicle. Your VIN(s) can be found on the bottom or back of this page. Dear Peterbilt Customer, You are receiving this notice in accordance with the National Traffic and Motor Vehicle Safety Act. Peterbilt has decided that a defect which relates to motor vehicle safety may exist in certain Model 579 and 348 vehicles manufactured from 03/11/2020 through 07/13/2020 with Meritor rear disc brakes. Certain TSE brake chambers were built with a mis-aligned park spring, which may cause a fatigue hole in the diaphragm and an internal air leak. The leak could drain the air system pressure, causing brake drag and setting the parking brakes, increasing the risk of a crash or injury. What is the problem? What will your dealer do? What should you do? Meritor rear disc brakes built with TSE brake chambers could leak air. The dealer will replace all rear brake chambers. Contact your dealer to schedule the repair. Peterbilt Motors Company has initiated this recall to remedy the issue with no charge to you. Please contact your Peterbilt dealer to schedule an appointment for these services. To find your Peterbilt dealer, please visit the Dealer Locator at www.Peterbilt.com or scan the QR code. When contacting your Peterbilt dealer, reference the Safety Recall number and the NHTSA number. This repair may take up to 2 hours of labor depending on dealer scheduling. If you had this repair performed before receiving this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. Receipts for parts and/or labor are required for consideration of reimbursement. Contact your local Peterbilt dealership for details. If you require further information about this recall, or experience any difficulty in making arrangements for this repair, please contact: Peterbilt Motors Company, 1700 Woodbrook St, Denton, TX 76205, Attn: Customer Services Department. If you conclude that Peterbilt has not enabled you to remedy this defect in a reasonable time and without charge, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590, or call the toll free Vehicle Safety Hodine at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you no longer own this vehicle, we would appreciate your advising us of the new owner if you know their name. We apologize for any inconvenience this preventive procedure may cause and thank you for your participation in helping Peterbilt provide the highest levels of customer satisfaction and service expertise. We value your business and appreciate your ongoing loyalty to Peterbilt and its dealer network. Industry-leading quality, performance and reliability are hallmarks of Peterbilt products, and we thank you for making Peterbilt your truck of choice, Sincerely, –VY\.~?~ Michelle Ponsonby Director of Customer Service Peterbilt Motors Company Our records Indicate that these vehicles are affected by 21 PBE and are owned by