Floor Structure May Be Improperly Sealed – 2017-2021 Fleetwood Bounder P Model, Holiday Rambler Vacationer P Model, & 2018-2021 Fleetwood Southwind Model P Motorhomes

May 26, 2021 NHTSA CAMPAIGN NUMBER: 21V395000

Floor Structure May Be Improperly Sealed

Gases entering the living area increases the risk of an injury and/or death.

NHTSA Campaign Number: 21V395

Manufacturer REV Recreation Group

Components EQUIPMENT, STRUCTURE

Potential Number of Units Affected 538

Summary

REV Recreation Group (REV) is recalling certain 2017-2021 Bounder P Model, Holiday Rambler Vacationer P Model, and 2018-2021 Southwind Model P motorhomes. The floor may have improperly sealed holes that could allow gases such as carbon monoxide to enter the living area.

Remedy

Dealers will reseal the floor area, free of charge. Owner notification letters were mailed on January 3, 2022. Owners may contact REV customer service at 1-800-509-3417. REV’s number for this recall is 210521REV.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

SEOCONTENT-STARTP MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A- 1
YEAR(S)
AFFECTED:
2017-2021
PRODUCT(S)
AFFECTED:
2017-2021 Fleetwood
Bounder P Model
manufactured
11/18/2016 – 4/5/2021
2018-2021 Fleetwood
Southwind P Model,
manufactured
7/18/2017 –
12/17/2020
2017-2021 Holiday
Rambler Vacationer P
Model manufactured
11/21/2016 – 3/27/2021
MODEL(S)
AFFECTED:
Model P only
SUBJECT:
Sealing Gaps
on Model
P Bounder,
Southwind and
Vacationer
KEYWORDS:
Floor, gaps,
seal, sealant
ISSUE DATE:
December 2021
© 2021 REV Recreation Group, Inc.
The purpose of this Recall Service Bulletin is to inform all REV Recreation Group
dealers about the need to properly seal openings and gaps in the floor and
basement on certain 2017-2021 Fleetwood Bounder P Model, certain 2018-2021
Fleetwood Southwind P Model, and certain 2017-2021 Holiday Rambler Vacationer
P Model. A list of affected motorhomes appears at the end of this Bulletin.
CONDITION:
On the affected motorhomes, the floor structure has holes that potentially need to
be sealed to prevent noxious air or gases from entering the living area. Noxious
air or gases entering the living area may cause headache, nausea, loss of
consciousness or death over prolonged exposure.
REV RV is requiring a 4-PART assessment for each
affected unit, including forms that must be completed
prior to beginning ANY repairs. The forms follow this page.
The forms must be entirely filled out and submitted
with all required photos before an authorization will be
considered. FORMS BEGIN ON PAGE A-3.
Once completed for the unit you are working with the
forms and photos must be emailed to REV Dealer Technical Support.
Please include your technician’s name and contact phone number.
Failure to follow these instructions will result in a denied claim.
REV RV Dealer Technical Support Contact Information:
Call Toll Free: (800) 816-9825
Email – [email protected]
• PRINT AND READ THIS ENTIRE BULLETIN CAREFULLY BEFORE
PROCEEDING AND FOLLOW ALL APPLICABLE SAFETY
PRECAUTIONS.
• Review the list of affected units at the end of this bulletin to ensure
the motorhome you are inspecting is part of this campaign.
• Dealer technicians: you must take a copy of this bulletin (color
printout recommended) and assessment forms with you when
servicing the unit.
continued on next page
• PHOTOS WILL BE REQUIRED FOR ALL SECTIONS OF
THE ASSESSMENT AND PROCEDURES. READ PHOTO
REQUIREMENTS CAREFULLY. INSUFFICIENT PHOTO
DOCUMENTATION MAY RESULT IN CLAIM DENIAL.
• Certain sealants, parts and tools are specified for this procedure;
see PARTS and TOOLS list following the procedures. Items not to
be substituted are clearly indicated.
DO NOT SUBSTITUTE ANY DESIGNATED MATERIALS WITHOUT
RECEIVING PERMISSION FROM REV RECREATION GROUP.
INSTRUCTIONS: ATTENTION WARRANTY & SERVICE MANAGER
Recall Bulletin 210520REV
• If you have any questions after reviewing this procedure, call or email REV RV Dealer
Technical Support immediately. Leave a message if you don’t receive an immediate
response. Calls will be returned promptly during business hours.
REV RV Dealer Technical Support Contact Information:
Call Toll Free: (800) 816-9825
Email – [email protected]
PRE-INSPECTION AND ASSESSMENT:
CAUTION
1. PARK THE MOTOR HOME ON A PAVED, LEVEL SURFACE. PLACE THE
TRANSMISSION INTO PARK AND ENGAGE THE PARKING BRAKE.
2 WITH THE ENGINE RUNNING, LEVEL THE COACH USING THE LEVELERS. THE
JACKS SHOULD REMAIN DOWN DURING ALL REPAIRS.
3. BLOCK WHEELS TO PREVENT MOVEMENT.
4. USE JACK STANDS TO SUPPORT THE UNIT WHILE WORK IS PERFORMED.
5 TURN OFF THE IGNITION AND REMOVE THE IGNITION KEY. MAINTAIN CONTROL
OF THE IGNITION KEY UNTIL ALL REPAIRS ARE COMPLETED. ATTACH A NOTICE,
“DO NOT USE”, TO THE IGNITION SWITCH IN ORDER TO PREVENT ACTIVATION OF
THE SYSTEMS.
6. ENSURE THE COACH IS UNPLUGGED FROM SHORE POWER.
7. TURN OFF THE INVERTER AND GENERATOR AND LEAVE THEM OFF UNTIL ALL
WORK IS PERFORMED.
8. CAUTION: ENGINE EXHAUST COMPONENTS MAY BE HOT. LET THE UNIT SIT AND
COOL BEFORE BEGINNING THE ASSESSMENT OR ANY OTHER WORK.
9. Gather all materials needed to perform the following assessment. There are 4 sections to
the assessment and a checklist must be submitted for each required item identified in the
assessment procedures. The assessment forms begin on the next page.
10. You are to begin the assessment procedures by accessing the area under the coach with
either a creeper or a lift.
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-2
Did you take the required photos of the motor home you are assessing?
Dealer technicians: Print a color copy of this procedure and take it with you to reference
while servicing the motor home.
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-3
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-3
Photos must be clear and in focus.
General: WIDE-ANGLE PHOTOS SHOWING ENTIRE DRIVER SIDE AND ENTIRE
PASSENGER SIDE
Zone 1 – Under the unit – Items A – I, Pages A-4 – A-10 of Assessment
Zone 2 – Midsection exterior Items J – S, Pages A-11 – A-16 of Assessment
Zone 3 – Slide-out area Items T – W, Pages A-17 – A-19 of Assessment
Zone 4 – Interior area X – AA, Pages A-20 – A-22 of Assessment
ITEMS NEEDED TO CONDUCT THE ASSESSMENT:
Copies of all Assessment Checklists (Pages A-3 – A-23 of Assessment)
P MODEL ASSESSMENT / PRE-INSPECTION FORMS – REQUIRED TO BE
SUBMITTED PRIOR TO REPAIR
PRIOR APPROVAL REQUIRED
Note to technician: The assessment is divided into 4 zones. On the following pages are
checklists that must be completed and submitted to REV RV Dealer Technical Support in
order to be eligible for Prior Authorization and subsequent warranty reimbursement.
• The inspection is not highly technical, but is critical to our ability to give accurate advice.
• A dealer must select a technician that has a high level of ability to follow instruction and
has attention to detail.
PHOTOS are required to be sent along with the checklist assessment. A photo (or 2) of
each subject item must be submitted to REV dealer tech group prior to working on the
unit. See Page A-23 of this collection of Assessment forms for a comprehensive checklist
of required photos.
Email photos and completed Assessment forms to: [email protected]
Unit ID # Year Product
 BOUNDER
 SOUTHWIND
 VACATIONER
___________ ________________ ___________
Technician Name First Last Technician Phone #
Dealership Name ________________________________________
Dealer # or Location ________________________________________
Dealership Phone # (if different from Technician Phone #) ____________
Camera or cell phone with flash
Clipboard & pen
Flashlight
Power driver and bits
TECH MUST COMPLETE FORMS AND EMAIL THEM TO REV DEALER TECH
ASSESSMENT – START HERE
Before proceeding with parking the unit in a service bay:
• Take wide angle photos in good lighting that show the entire passenger side and the
entire driver side. (See exemplar photos below for reference.)
• Test the coach‘s carbon monoxide detector to verify proper operation. Contact REV
RV Dealer Support immediately if the carbon monoxide detector is not functioning
properly.
Is the carbon monoxide detector functioning properly?
 YES
 NO
Comments
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-4
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-4
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-5
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-5
ZONE 1 – UNDER-UNIT ASSESSMENT INSPECTION PROCEDURE – THE TECHNICIAN IS
REQUIRED TO TAKE PHOTOS:
On the following pages are check lists that must be completed and submitted to REV RV
Dealer Technical Support in order to be eligible for Prior Authorization and subsequent warranty
reimbursement.
• The inspection is not highly technical, but is critical to our ability to give accurate advice.
• A dealer must select a technician that has a high level of ability to follow instruction and has
attention to detail.
PHOTOS are required to be sent along with the checklist assessment. A photo (or 2) of each
subject item must be submitted to REV dealer tech group prior to working on the unit (see next
page).
Photos must be clear and in focus.
• Start with looking at the underside of the unit, on a creeper or a lift. While under the motor
home assessing the area from front to back inspect/take photos of the following areas.
• Park the coach on level pavement; place in PARK and set Park brake; chock wheels; remove
keys and maintain control of them during all procedures.
• Follow all other pertinent safety measures while performing this inspection).
DEALER TECHNICIANS MUST FILL OUT THE ASSESSMENT FORM
BEFORE BEGINNING ANY REPAIR
Continued on next page
Figure 1-10
Seal subfloor pans at all seams
xx xx
REAR OF UNIT
FRONT
PSG
DRV
KEY:
DRV – DRIVER SIDE
PSG – PASSENGER SIDE
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-6
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-6
BOUNDER/VACTIONER/SOUTHWIND P‐Model 9/1/2021
3
R/S D/S
Enlarged view
of filler panels
shown at left
A. Locate the underbody filler panels between the frame rails. Inspect the large black filler
panel seams for black Sika 221 sealant and take a photo of the area where the lateral
seams make contact with each other and the frame rail. (See illustrations below.)
Was sealant properly applied between the seams of the filler panels? (See photo
below for reference.)
 YES
 NO
Comments
Was sealant properly applied to the edges of the black filler panels where they
make contact with the subfloor framing?
 YES
 NO
Comments
Red lines show area
to be inspected.
PSG DRV
KEY:
DRV – DRIVER SIDE
PSG – PASSENGER SIDE
FRONT
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-7
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-7
C. In the propane compartment area, inspect the hole through the subfloor for the presence
of sealant.
Is the hole in the propane compartment sealed?
 YES
 NO
Comments
B1). Inspect the entry step box for holes designed for wiring to pass through compartment to
rear (all model years).
Are holes in the entry step area sealed?
 YES
 NO / Holes not present
Comments
Entry step box and wiring
LP compartment
hole and grommet
B2). On model year 2019 and older units with the batteries installed under the step, remove
the step lid and check to verify whether a gasket is installed.
Is a gasket installed under the entry step lid?
 YES
 NO
 NOT APPLICABLE (MY 2020-2021 UNITS – BATTERIES LOCATED IN COMPARTMENT)
Comments
Entry step lid
(Model year 2019
and older units)
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-8
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-8
D. Inspect for an opening in the subfloor inboard of the driver side service bay at the outside
of the chassis frame rail. (Refer to photo below.)
Is there an opening in the subfloor inboard of the service bay?
 YES
 NO / Hole present but is sealed
Comments
E. Inspect the passenger side and driver side metal filler pans in the subfloor around the rear
axle. See red x’s to show areas that the metal filler pans will be located. Photos must show
whether the panel seams are sealed.
Is sealant properly applied around all metal filler pan seams?
 YES
 NO
Comments
Area inboard of service bay at the outside
of the chassis frame rail on driver side.
See arrow at right for approximate
location.
View pictured as shown from above the unit
X
X
X
X
R/S
D/S
X
View pictured as seen from below the unit
Passenger side and driver side
metal filler panels
FRONT
R/S
PDS/SG
PSG
DRV
DRV
KEY:
DRV – DRIVER SIDE
PSG – PASSENGER SIDE
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-9
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-9
F. Inspect to the outside of the chassis frame rails for prominent holes next to the fuel tank
(both sides) See orange dots for reference.
NOTE: If aux batteries are located under the entry step these holes MIGHT NOT be
present.
Are holes present next to the fuel tank? If so are the holes sealed?
 YES – HOLES PRESENT AND NOT SEALED
 NO HOLES
 HOLES PRESENT BUT SEALED
Comments
G. Inspect the wire hole grommet near the rear hitch mounting area for the presence of
sealant.
Is sealant properly applied around the wire hole grommet near the hitch?
 YES
 NO
Comments
D/S R/S
View pictured as seen from below the unit
Inspect for sealant
around wire grommet
PSG DRV
KEY:
DRV – DRIVER SIDE
PSG – PASSENGER SIDE
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-10
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-10
I. Is the area near the rear spring shackles / above the fuel tank sealed, and/or
free of openings? Refer to the box on the diagram below for location.
 YES
 NO
Comments
PSG DRV
H. Inspect for the presence of sealant in the area where the floor meets the rear wall.
Note: You may need to use an inspection camera or mirror.
Is sealant properly applied where the floor meets the rear wall?
 YES
 NO
Comments
Remove access panel or view with a
mirror or inspection camera
Look for holes in the black panels
that may need to be sealed.
KEY:
DRV – DRIVER SIDE
PSG – PASSENGER SIDE
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-11
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-11
Inspect
wiper seal
Check all generator
compartment seams
for sealant
ZONE 2 – MIDSECTION ASSESSMENT INSPECTION PROCEDURE:
On the following pages are check lists that must be completed and submitted to REV RV
Dealer Technical Support in order to be eligible for Prior Authorization and subsequent
warranty reimbursement.
• The inspection is not highly technical, but is critical to our ability to give accurate advice.
• A dealer must select a technician that has a high level of ability to follow instruction and has
attention to detail.
PHOTOS are required to be sent along with the checklist assessment. A photo (or 2) of each
subject item must be submitted to REV dealer tech group prior to working on the unit.
———- PHOTOS MUST BE CLEAR AND IN FOCUS ———-
J. Inspect all slide-out seals to ensure they are working as designed and not in need of repair.
1) Wiper seals must have 1/8” of contact with the slide-out box with a slight curve when the
slide-out box is fully extended.
2) If wiper seals are compromised, deformed or damaged they may need to be replaced.
Do the slide-out seals make contact with the slide-out box and are they
undamaged?
 YES
 NO
Comments
K. Inspect generator compartment panel seams and edges (top, bottom, and interior) for
sealant voids (see yellow lines below).
Are all edges and openings of the generator compartment properly sealed?
 YES
 NO
Comments
Wiper seal
should have a
sight curve when
slide-out box is
extended
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-12
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-12
L. Inspect the area around the slide-out ram arm as shown below; gaskets should be
secured properly around ram arm and free of any damage. (There are 2 slides with these
seals – check both slides.)
Are gaskets at slide-out ram arm secured and free of damage?
 YES
 NO
Comments
Slide-out ram gasket
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-13
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-13
M. Referring to the photo below, inspect above the slide-out wire sling compartment.
Is the narrow opening above the slide-out wire sling compartment sealed?
 YES
 NO
Comments
N. Referring to the photo below, inspect where wires enter the slide-out sling compartment –
is it sealed?
Is the slide-out wire sling compartment sealed?
 YES
 NO
Comments
Check to see if there is a void in the area as
indicated by the yellow arrow
Check to see whether the pass-through
opening for the wires is sealed.
Driver side rear slide-out sling
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-14
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-14
P. Open the service bay compartment on the driver side of the motor home. On model year
2018 and newer units, locate the black metal access panel mounted to the compartment
fascia. This panel is to the left of the service bay. Remove panel and locate the wire
bundles and heat duct; use camera, with flash on, to show condition of area where these
items go through the main deck of the floor.
Are the wires and heat duct inside the access panel properly sealed?
 YES
 NO
Comments
MY 2017
single opening
MY 2018-2021
separate
opening and
access panel
as shown above
O. Inspect sealant along top edge of driver side compartment fascias.
Is it present and continuous? Use a light on the inside of the compartment and look for voids.
Are the top edges of the driver side compartment fascia properly sealed?
 YES
 NO
Comments
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-15
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-15
Q. Inspect the metal filler panels located directly above the dual tires at both driver side and
passenger side. These panels are fastened to the frame rails. Check whether they are
sealed. DO NOT REMOVE!
Are the metal filler panels installed and is sealant applied at the seams and
edges?
 YES
 NO
Comments
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-16
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-16
R. Locate the passenger side rear battery compartment and inspect the wiring harnesses as
they pass through the battery compartment toward the inverter.
Are all battery wiring harnesses through the pass-through hole properly sealed?
 YES
 NO
Comments
S. Locate the passenger side rear inverter compartment next to the batteries. Check to see
whether the top of the truss is sealed to the bottom of the floor. If the truss is properly
sealed, you should not be able to see light coming into the compartment. Use a flashlight
shining from the battery area to validate this area is sealed.
Is the top of the truss properly sealed to the bottom of the floor?
 YES
 NO
Comments
Check to see
whether the truss
was properly
sealed to the
bottom of the floor.
Daylight should
not be visible
above truss
Check to see
whether battery
wiring harnesses
are properly
sealed
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-17
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-17
ZONE 3 – SLIDE-OUT ASSESSMENT INSPECTION:
On the following pages are check lists that must be completed and submitted to REV RV
Dealer Technical Support in order to be eligible for Prior Authorization and subsequent
warranty reimbursement.
• The inspection is not highly technical, but is critical to our ability to give accurate advice.
• A dealer must select a technician that has a high level of ability to follow instruction and has
attention to detail.
PHOTOS are required to be sent along with the checklist assessment. A photo (or 2) of each
subject item must be submitted to REV dealer tech group prior to working on the unit.
Photos must be clear and in focus. Use a flash camera or light as necessary.
BEFORE BEGINNING THE INSPECTION:
Start the engine. Ensure transmission is in PARK and the parking brake is set. Fully
extend the galley slide-out. Extend the (passenger side) sofa slide-out halfway out.
Extend the (passenger side) wardrobe slide-out partially out.
TURN OFF THE IGNITION AND REMOVE THE IGNITION KEY. MAINTAIN CONTROL OF
THE IGNITION KEY UNTIL ALL REPAIRS ARE COMPLETED. ATTACH A NOTICE, “DO
NOT USE”, TO THE IGNITION SWITCH IN ORDER TO PREVENT ACTIVATION OF THE
SYSTEMS.
This piece of
metal trim may
not have been
installed
T. Sofa slide area:
With the slide room half way out, inspect the area where the rear slide-out wall is next to
the side wall opening. A section of metal L-shaped trim may not have been installed at the
slide-out opening nearest the fireplace. Take a photo of the rear end wall slide-out motor
mechanism area to validate whether the black L-shaped molding is missing.
Is the section of metal trim at the rear sofa slide-out opening missing?
 YES
 NO
Comments
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-18
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-18
U. Galley slide area: (Slide-out must be fully extended.)
Near the refrigerator, fold back the carpet edge. Take photos of the flat seal as it
terminates to the rear of the slide-out floor near the refrigerator.
Comments
V. Wardrobe slide area:
1) With the slide-out retracted most of the way, enter the shower stall (you will have to
squeeze in carefully to take photos).
2) Unlatch the glass shower doors DO NOT REMOVE!
3) Slide shower doors inboard
4) Take a photo of the floor to slide-out opening (shown below), using flash or good
lighting to show details.
Show all seals at the floor with slide-out partially retracted.
Comments
Photograph seals
at floor in the cavity
inside the sidewall,
just outside of the
shower door
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-19
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-19
W. Bedroom slide area: (See Zone 4 floor layout items 6 & 7 for specific location)
1. Lift up the bed top.
2. With bed top open, remove ozite access panels towards the head of the bed.
3. Inspect through bed slide-out access opening to see if wiring and heat duct are
sealed.
Note: You may have to move slide and use a flash light to check for proper seal.
Are the heat ducts and wires sealed?
 YES
 NO
Comments
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-20
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-20
1
2 3 4
5
6
7
ZONE 4 – ABOVE THE DECK ASSESSMENT:
On the following pages are check lists that must be completed and submitted to REV RV
Dealer Technical Support in order to be eligible for Prior Authorization and subsequent
warranty reimbursement.
• The inspection is not highly technical, but is critical to our ability to give accurate advice.
• A dealer must select a technician that has a high level of ability to follow instruction and has
attention to detail.
PHOTOS are required to be sent along with the checklist assessment. A photo (or 2) of each
subject item must be submitted to REV dealer tech group prior to working on the unit.
Photos must be clear and in focus.
PHOTOS REQUIRED
Note: The items listed below are for reference; details will follow.
1) Inspection point inside of access panel below fireplace (if equipped) through main
deck
2) Inspection point inside of distribution panel through main deck
3) Hallway register inspection of openings (including vent pipes) (3)
4) Lowest pantry shelf access to toilet pipe and vent pipes
5) Rear bed bath pocket door access to a wire harness through the floor
6) Under the bed, through an access panel to inspect heat duct seal through floor (refer
to Step W in Zone 3 instructions).
7) Under the bed, through an access panel to inspect wiring harness seal through floor
(refer to Step W in Zone 3 instructions).
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-21
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-21
Y. Locate the distribution panel in the hallway, just around the corner from the fireplace and
near the floor. Remove the distribution panel without disconnecting wires. Locate the hole
in the deck to the left of the distribution panel opening and take photos of this area.
Did you locate and photograph the hole in the deck to the left of the distribution
panel?
 YES
 NO
Comments
X. Determine whether the motor home is equipped with a fireplace. If so, fully extend the
sofa slideout.
1) DO NOT remove the fireplace.
2) Remove the panel installed below the fireplace.
3) Once the panel has been removed from below the fireplace, you may be able to
see some light coming in from the outside of the service compartment where the
compartment access panel was removed. (Refer to Step P in Zone 2 instructions)
Is the unit equipped with a fireplace? Take photo rearward of furnace openings in
the floor.
 YES
 NO
Comments
Fireplace
– do not
remove
Remove
panel
Distribution
panel
View with panel
removed
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-22
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-22
Z. In the hallway:
1) Remove the heat duct register, across the hall from the refrigerator. Inspect pipe(s) for
sealant.
2) Locate the pantry. Remove the bottom front panel that is facing towards the front of
the coach. This will allow you to see the area under the toilet. Take a photo of sealant
around the pipes through the floor. Do not remove the toilet.
Were the areas listed above sealed properly?
 YES
 NO
Comments
AA. Take photo(s) of the hole in the recess for the pocket door at the bedroom lavy. Shine
the light next to the door or remove the door for further inspection. Locate the hole and
determine if it is sealed.
Is the hole in the recess for the pocket door sealed?
 YES
 NO
Comments
Pantry
shelf
Heat duct
register
Wiring in hole
Hole in floor
inside pocket
door recess
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-23
Did you take the required photos of the motor home you are assessing?
Email Completed Assessment Forms to: [email protected] P MODEL ASSESSMENT FORM RETURN THIS PAGE PAGE A-23
COMPREHENSIVE PHOTO CHECK LIST:
Zone 1 – General Photo requirements
 WIDE-ANGLE PHOTO SHOWING ENTIRE DRIVER SIDE
 WIDE-ANGLE PHOTO SHOWING ENTIRE PASSENGER SIDE
Zone 1 – Under the unit – Items A – I
Show sealant or lack of sealant
 A. Underbody black filler panels between the frame rails – show where lateral seams make contact with
each other and the frame rail
 B(1). Entry step box – holes designed for wiring to pass through
 B(2). Entry step box – 2019 and older – photo of gasket
 C. Propane compartment area – hole through the subfloor
 D. Hole in the subfloor inboard of the service bay at the chassis frame – if present
 E. Passenger side and driver side metal filler pans around the rear axle. Photos must show whether
the panel seams are sealed
 F. Prominent holes in framing next to the fuel tank (both sides). Might not be present if aux batteries
are located under the entry step
 G. Wire hole grommet near the rear hitch mounting area
 H. Area where the floor meets the rear wall
 I. Area near rear spring shackles
ZONE 2 – Midsection exterior Items J – S
Show sealant or lack of sealant
 J. All slide-out seals
 K. Generator compartment, all edges (top, bottom, and interior). Should show openings, holes and/or
gaps if present
 L. Area around slide-out ram arm – including gaskets
 M. Above the slide-out wire sling compartment
 N. Where wires enter the slide-out sling compartment
 O. Along top edge of driver side rear compartment fascia
 P. At service compartment on the driver side rear of the motor home. On newer units, locate black
metal access panel mounted to compartment fascia left of service bay. Remove panel; locate the
wire bundles and heat duct; show where these items go through the main deck of the floor
 Q. Metal filler panels directly above dual tires.
 R. Harness wires at D/S rear of unit between battery compartment and next compartment rearward
 S. Battery compartment where wiring harnesses pass through the battery compartment toward the
inverter and whether truss is sealed to the floor
Zone 3 – SLIDE-OUT ASSESSMENT INSPECTION: Items T – W
Show sealant or lack of sealant
 T. Sofa slide area: With the slide room half way out: area where rear slide-out wall is next to the side
wall opening. Is black L-shaped molding missing?
 U. Galley slide area: Pull back the edge of the carpeting in front of the refrigerator; take photos of the
flat seal as it terminates to the rear of the slide-out floor
 V. Wardrobe slide: with slide-out retracted most of the way, go inside shower. With glass shower
doors unlatched and doors slid inboard, show all seals at the floor with slide-out partially retracted.
 W. Bedroom slide area: Take photo(s) where bed slide-out access opening is located. Show whether
wiring and heat duct are sealed.
Zone 4 – ABOVE THE DECK ASSESSMENT: (Items X – AA)
Show sealant or lack of sealant
 X. Inspection point inside of access panel below fireplace (if equipped) through main deck
 Y. Inspection point inside of distribution panel through main deck
 Z(1). Hallway register inspection of vent pipes (3)
 Z (2). Lowest pantry shelf access to toilet pipe and vent pipes
 AA. Rear bed bath pocket door access to a wire harness through the floor
This bulletin is supplied for technical information only and is not an authorization for repairs.
P MODEL ASSESSMENT INSTRUCTIONS AND FORMS page A-24
Did you take the required photos of the motor home you are assessing?
PRIOR APPROVAL REQUIRED
Note to technician: The assessment is divided into 4 zones. On the following pages are
check lists that must be completed and submitted to REV RV Dealer Technical Support in
order to be eligible for Prior Authorization and subsequent warranty reimbursement.
• The inspection is not highly technical, but is critical to our ability to give accurate advice.
• A dealer must select a technician that has a high level of ability to follow instruction and
has attention to detail.
Photos must be clear and in focus.
General
WIDE-ANGLE PHOTOS SHOWING ENTIRE DRIVER SIDE AND ENTIRE PASSENGER
SIDE
Zone 1 – Under the unit – Items A – I, Pages A-4 – A-10 of Assessment
Zone 2 – Midsection exterior Items J – S, Pages A-11 – A-16 of Assessment
Zone 3 – Slide-out area Items T – W, Pages A-17 – A-19 of Assessment
Zone 4 – Interior area X – AA, Pages A-20 – A-22 of Assessment
ITEMS NEEDED TO CONDUCT THE ASSESSMENT:
Copies of all Assessment Checklists (Pages A-3 – A-23 of Assessment)
Camera or cell phone with flash
Clipboard & pen
Flashlight
Power driver and bits
PHOTOS are required to be sent along with the checklist assessment. A photo
(or 2) of each subject item must be submitted to REV dealer tech group prior
to working on the unit. See Page A-23 of this collection of Assessment forms
for a comprehensive checklist of required photos.
P MODEL ASSESSMENT / PRE-INSPECTION FORMS –
REQUIRED TO BE SUBMITTED PRIOR TO REPAIR
Continued on next page
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
P MODEL REPAIRS ZONE 1 page Z1-1
ZONE 1 REPAIRS – EXTERIOR / UNDER-UNIT REPAIRS
Before proceeding:
Test the coach‘s carbon monoxide detector to verify proper operation. Contact REV RV Dealer
Support immediately if the carbon monoxide detector is not functioning properly.
Is the carbon monoxide detector functioning properly?
 YES
 NO
Comments
You were also instructed to take wide angle photos showing the entire passenger
side and the entire driver side.
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
Figure 1-10
Seal subfloor pans at all seams
xx xx
REAR OF
UNIT
FRONT
PSG
DRV
KEY:
DRV – DRIVER SIDE
PSG – PASSENGER SIDE
P MODEL REPAIRS ZONE 1 page Z1-2
NOTE: Familiarize yourself with
the orientation of the chassis view
above. View is looking up as if you
were under the motor home.
CAUTION – READ CAREFULLY BEFORE PROCEEDING
DO NOT BEGIN ANY REPAIRS WITHOUT RECEIVING
PRIOR APPROVAL FROM REV RV DEALER TECHNICAL
SUPPORT
1. PARK THE MOTOR HOME ON A PAVED, LEVEL SURFACE. PLACE THE
TRANSMISSION INTO PARK AND ENGAGE THE PARKING BRAKE.
2 WITH THE ENGINE RUNNING, LEVEL THE COACH USING THE LEVELERS.
THE JACKS SHOULD REMAIN DOWN DURING ALL REPAIRS.
3. BLOCK WHEELS TO PREVENT MOVEMENT.
4. USE JACK STANDS TO SUPPORT THE UNIT WHILE WORK IS PERFORMED.
5 TURN OFF THE IGNITION AND REMOVE THE IGNITION KEY. MAINTAIN
CONTROL OF THE IGNITION KEY UNTIL ALL REPAIRS ARE COMPLETED.
ATTACH A NOTICE, “DO NOT USE”, TO THE IGNITION SWITCH IN ORDER TO
PREVENT ACTIVATION OF THE SYSTEMS.
6. ENSURE THE COACH IS UNPLUGGED FROM SHORE POWER.
7. TURN OFF THE INVERTER AND GENERATOR AND LEAVE THEM OFF UNTIL
ALL WORK IS PERFORMED.
8. CAUTION: ENGINE EXHAUST COMPONENTS MAY BE HOT. LET THE UNIT
SIT AND COOL BEFORE BEGINNING THE ASSESSMENT OR ANY OTHER
WORK.
9. MAKE SURE TO CONSIDER ALL ASSESSMENT NOTES AND ANY DEALER
TECH ADVICE PRIOR TO STARTING REPAIRS.
10. PHOTOS OF COMPLETED REPAIRS MUST BE SUBMITTED. EMAIL PHOTOS
TO [email protected]. Enter ‘P Model’ and the coach unit
serial number (UIN) in the Subject Line. Be sure to record the serial number
on hand-written repair notes.
Figure 1-1
Figure 1-3 Figure 1-4
Figure 1-2 Example of how sealant should look
Figure 1-1
ZONE 1 REPAIRS – EXTERIOR / UNDER-UNIT REPAIRS
FRONT
Figure 1-2 Example of how sealant should look
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
Filler panels shown at left are shown
enlarged and outlined in red below.
BOUNDER/VACTIONER/SOUTHWIND P‐Model 9/1/2021
3
R/S D/S
P MODEL REPAIRS ZONE 1 page Z1-3
1. After reviewing all of the safety precautions, use
a creeper or lift to slide under the motor home.
2. Put on a pair of disposable nitrile gloves. Locate
the filler underbody panels under the floor
and near the frame rails. Use a solvent based
cleaner/degreaser such as Preclean on a clean
shop cloth to wipe the seams (only) to remove
any debris as you move along. See red lines
on the drawings for areas that must be sealed.
Use a sealant gun and apply Sika 221 sealant
directly to the undercarriage, or to a protective
glove or wide putty knife. Regardless of the
application method, work the Sika sealant into
the seams with a generous amount of sealant.
See Figures 1-1, 1-2, 1-3 and 1-4.
D/S R/S
FRONT
PSG DRV
KEY:
DRV – DRIVER SIDE
PSG – PASSENGER SIDE
Figure 1-8
Figure 1-7
Figure 1-6
Figure 1-5
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
P MODEL REPAIRS ZONE 1 page Z1-4
3. The hole next to the entry step may need
to be sealed. Refer to the assessment or
communicate with REV Dealer Technical
Support. Seal wire holes located in step pan
with Sika 221 sealant or black RV foam as
needed. See Figures 1-5 and 1-6.
If the aux batteries are located in the entry
step, the interior step cover should be
removed and the bulb seal inspected and
replaced if defective or missing.
4. Where the propane lines pass through the floor
on the passenger side next to and behind the
propane tank, use black Sika 221 sealant or
black RV foam to seal the hoses and adjacent
wires that pass through the floor. Refer to
Figures 1-7 and 1-8.
Figure 1-10
Seal subfloor pans at all seams
Seal cables and conduit
passing through floor
Figure 1-11
Figure 1-10
xx xx
Figure 1-9
View from outside of the chassis frame
X
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
Frame rail
REAR OF
UNIT
FRONT
D/S
xx
xx
R/S xx xx
P MODEL REPAIRS ZONE 1 page Z1-5
5. While under the motor home, using the driver side
service bay as point of reference, locate the hole
inboard of the compartment. Use black Sika 221
sealant or RV foam to seal any cables and conduit
passing through floor. See Figure 1-9.
6. Seal the subfloor pans near the rear axle using
black Sika 221 sealant. Generously apply Sika
sealant with a caulking gun. Work into seams. Seal
pan 360°.(Check both rearward and forward of the
axle to ensure all pans are properly sealed.) Refer
to Figure 1-10 and 1-11.
NOTE: Seal all filler pans throughout the underside
of the motor home. See examples in Figures 1-10
and 1-11. At driver side rear, seal
subfloor pans above the
rear axle and rearward.
The red X’s identify the subfloor
pans that need sealed.
DRV
PSG
KEY:
DRV – DRIVER SIDE
PSG – PASSENGER SIDE
Figure 1-12
Example of hole near fuel tank
Figure 1-13
Door side rear –
seal hole next to
fuel tank
Example – seal
hole next to fuel
tank
Figure 1-14
Orange dots indicate possible locations of
holes near fuel tank
REAR OF UNIT
FRONT
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
P MODEL REPAIRS ZONE 1 page Z1-6
7. If prominent holes were found next to the
chassis framing near the fuel tank, use
black Sika 221 sealant or RV foam to seal
them as needed. See Figures 1-12, 1-13
and 1-14.
NOTE: If identified during the assessment,
locate holes on either side of the fuel tank
as shown and seal them as described
above.
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
Figure 1-16
Figure 1-17
Figure 1-15
P MODEL REPAIRS ZONE 1 page Z1-7
8. If wire harnesses passing through the
grommet above the hitch area lack
sealant, use black Sika 221 sealant to
seal them. See Figure 1-15.
9. At the rear of the floor where it meets the
rear wall apply black Sika 221 sealant. Seal
completely across this seam. Work into the
seam. Refer to Figure 1-16 and 1-17.
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
Figure 1-18
Rear spring
shackle
P MODEL REPAIRS ZONE 1 page Z1-8
10. If any holes were found in the floor above the
fuel tank, near the rear wheels and spring
shackles, seal them as necessary using
closed cell foam tape, black RV foam and
black Sika 221 sealant. See Figures 1-18
and 1-19.
Note: Referring to your previously performed
assessment, did you determine that this
area was sealed? Did REV Dealer Technical
Support provide any alternative advice? If
the area was properly sealed, continue to
the next page. If you find any other open
areas notify REV Dealer Tech at
1-800-816-9825 immediately.
11. Once you have applied a liberal amount of
sealant during each of the preceding steps,
you should inspect after the sealant has had
a chance to cure.
PHOTO REQUIREMENT:
12. ENSURE YOU HAVE TAKEN ALL REQUIRED
PHOTOS AND EMAILED THEM, ALONG
WITH THE UNIT SERIAL NUMBER, TO REV
DEALER TECHNICAL SUPPORT. RECORD
THE UNIT SERIAL NUMBER ON ANY
HAND-WRITTEN REPAIR NOTES.
Figure 1-19
“It is impossible to know, evaluate and advise the service trade of all conceivable ways
in which service might be done or of the possible hazardous consequences of each way.
Accordingly, anyone who uses a service procedure or tool must first assure that neither
personal safety nor vehicle safety will be jeopardized by the selected service methods.”
This bulletin is supplied for technical information only and is not an authorization for repairs.
Recall Bulletin 210521REV ZONE 2 REPAIRS page Z2-1
Federal law (section 154 of the national traffic and motor vehicle safety act of 1966) requires that:
If you have received a notice of recall or failure to comply from REV Recreation Group or any component
Manufacturer, you must repair or otherwise correct the defects on vehicles remaining in your
inventory, according to the notification, before selling or leasing the vehicles. Any vehicle lessor
receiving this recall notice must forward a copy of the notice to the lessee within ten days.
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
ZONE 2 REPAIRS – MIDSECTION REPAIRS
CAUTION – READ CAREFULLY BEFORE PROCEEDING
DO NOT BEGIN ANY REPAIRS WITHOUT RECEIVING PRIOR
APPROVAL FROM REV RV DEALER TECHNICAL SUPPORT
1. PARK THE MOTOR HOME ON A PAVED, LEVEL SURFACE. PLACE THE TRANSMISSION
INTO PARK AND ENGAGE THE PARKING BRAKE.
2. WITH THE ENGINE RUNNING, LEVEL THE COACH USING THE LEVELERS. THE JACKS
SHOULD REMAIN DOWN DURING ALL REPAIRS.
3. BLOCK WHEELS TO PREVENT MOVEMENT.
4. USE JACK STANDS TO SUPPORT THE UNIT WHILE WORK IS PERFORMED.
5 TURN OFF THE IGNITION AND REMOVE THE IGNITION KEY. MAINTAIN CONTROL OF
THE IGNITION KEY UNTIL ALL REPAIRS ARE COMPLETED. ATTACH A NOTICE, “DO
NOT USE”, TO THE IGNITION SWITCH IN ORDER TO PREVENT ACTIVATION OF THE
SYSTEMS.
6. ENSURE THE COACH IS UNPLUGGED FROM SHORE POWER.
7. TURN OFF THE INVERTER AND GENERATOR AND LEAVE THEM OFF UNTIL ALL
WORK IS PERFORMED.
8. CAUTION: ENGINE EXHAUST COMPONENTS MAY BE HOT. LET THE UNIT SIT AND
COOL BEFORE BEGINNING THE ASSESSMENT OR ANY OTHER WORK.
9. MAKE SURE TO CONSIDER ALL ASSESSMENT NOTES AND ANY DEALER TECH
ADVICE PRIOR TO STARTING REPAIRS.
10. PHOTOS OF COMPLETED REPAIRS MUST BE SUBMITTED. EMAIL PHOTOS TO
[email protected]. Enter ‘P Model’ and the coach unit serial number
(UIN) in the Subject Line. Be sure to record the serial number on hand-written repair
notes.
“It is impossible to know, evaluate and advise the service trade of all conceivable ways
in which service might be done or of the possible hazardous consequences of each way.
Accordingly, anyone who uses a service procedure or tool must first assure that neither
personal safety nor vehicle safety will be jeopardized by the selected service methods.”
This bulletin is supplied for technical information only and is not an authorization for repairs.
Recall Bulletin 210521REV ZONE 2 REPAIRS page Z2-2
Federal law (section 154 of the national traffic and motor vehicle safety act of 1966) requires that:
If you have received a notice of recall or failure to comply from REV Recreation Group or any component
Manufacturer, you must repair or otherwise correct the defects on vehicles remaining in your
inventory, according to the notification, before selling or leasing the vehicles. Any vehicle lessor
receiving this recall notice must forward a copy of the notice to the lessee within ten days.
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
1. Refer to the assessment regarding slide out seals. If any
slideout seals are damaged or in poor condition, they will
need replaced. The following instructions are for the wardrobe
slide. Refer to Figures 2-1 and 2-2.
A) Remove the metal retainer of the lower edge wiper seal.
B) After removing the wiper seal clean off any adhesive where
the metal retainer/wiper seal was removed with Pro Bond
adhesive promoter.
C) Lay the retainer on the floor (with the outer edge facing
down) and clean off sealant to prepare it for reinstallation.
ZONE 2: – MIDSECTION REPAIRS
Figure 2-1
Figure 2-2
D) With the wiper seal removed clean the flat surface inboard of the wiper seal with Pro Bond.
Apply new D bulb seal (from repair kit) to the top edge of the floor nearest to the outer edge
(adhesive side down). The replacement wiper seal will lay tight to the D seal being applied so
make sure the seal is positioned at the outer edge of the floor. See Figure 2-2.
E) Locate the metal retainer on the floor. The inside of the molding should be facing up. Once it
is free of adhesive/sealant, finish wiping off with Pro Bond adhesive promoter.
F) Apply the double sided tape (purchased locally) to the cleaned metal retainer molding,
making sure tape is added to the side that will be facing the motor home.
G) Clean the side of the new wiper seal (included in repair kit) that is to be adhered to the
retainer. Carefully apply the wiper molding to the adhesive strip on the metal retainer molding.
H) Ensure the slide-out is fully extended.
I) With the help of an assistant, pick up the retainer, center it on the unit, and prepare to fasten
it in place. Critical point: The proper location of the molding is determined by the wiper seal
making contact with the bottom side of the slide out floor. The seal should be tight to the floor
plus a 1/8 inch minimum with a curve in the wiper seal as shown.
J) Fasten the slide out retainer with screws starting in the middle and working outward.
2. Adjust or replace the gasket (included with the kit) around the slide-out ram arms as determined
by the assessment or advice from REV RV Dealer Technical Support. See Figure 2-2.
1/8″ minimum
curve
New D bulb seal ram seal
to be added
(Ref. Step 1-D)
new D
bulb seal
“It is impossible to know, evaluate and advise the service trade of all conceivable ways
in which service might be done or of the possible hazardous consequences of each way.
Accordingly, anyone who uses a service procedure or tool must first assure that neither
personal safety nor vehicle safety will be jeopardized by the selected service methods.”
This bulletin is supplied for technical information only and is not an authorization for repairs.
Recall Bulletin 210521REV ZONE 2 REPAIRS page Z2-3
Federal law (section 154 of the national traffic and motor vehicle safety act of 1966) requires that:
If you have received a notice of recall or failure to comply from REV Recreation Group or any component
Manufacturer, you must repair or otherwise correct the defects on vehicles remaining in your
inventory, according to the notification, before selling or leasing the vehicles. Any vehicle lessor
receiving this recall notice must forward a copy of the notice to the lessee within ten days.
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
4. Above the driver side rear slide-out plumbing
access opening, locate the plumbing pan about
6 inches deep inside the compartment area at
the main floor.
Obtain and trim a piece of sheet metal to fit the
opening. Use new tech screws to fasten this
new sheet metal piece in place and then seal
its perimeter with black Sika 221 sealant. See
Figure 2-4.
3. Go to the generator compartment. Use black
Sika sealant 221 as needed to seal all seams
between the panels inside the generator
compartment. See Figure 2-3.
Figure 2-3
Check all generator
compartment seams for
sealant
5. Deep inside the sling compartment, locate where
the wires and hoses pass through. Use black
RV foam to seal the wires inside the wire sling
compartment. See Figure 2-5.
Figure 2-4
Figure 2-5
“It is impossible to know, evaluate and advise the service trade of all conceivable ways
in which service might be done or of the possible hazardous consequences of each way.
Accordingly, anyone who uses a service procedure or tool must first assure that neither
personal safety nor vehicle safety will be jeopardized by the selected service methods.”
This bulletin is supplied for technical information only and is not an authorization for repairs.
Recall Bulletin 210521REV ZONE 2 REPAIRS page Z2-4
Federal law (section 154 of the national traffic and motor vehicle safety act of 1966) requires that:
If you have received a notice of recall or failure to comply from REV Recreation Group or any component
Manufacturer, you must repair or otherwise correct the defects on vehicles remaining in your
inventory, according to the notification, before selling or leasing the vehicles. Any vehicle lessor
receiving this recall notice must forward a copy of the notice to the lessee within ten days.
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
6. Seal the compartment fascia to the outer
edge of the floor of the unit. The seam is
located just below the beltline molding.
Check for signs of daylight; if found,
apply additional sealant to these areas as
needed.
Refer to the assessment if the area had
light showing during your inspection;
apply sealant horizontal to the fascia
seam as needed. See Figure 2-6.
7. Go to the top-most opening just forward of
the service compartment on the driver side.
See Figure 2-7. If, during the assessment,
a gap in the flooring was found inside the
topmost opening just forward of the service
panel, use two layers of closed cell foam
tape (included in repair kit) applied in a crisscross
fashion to cover the gap. Pull tape to
stretch around objects such as pipes, as
needed. The tape should overlap the edge
of the opening by 2 inches. Seal off ductwork
and/or wiring with RV spray foam. Reference
Figure 2-8.
Do not reinstall the access panel at this time;
you will need to perform additional repairs
from inside the coach in a later step, and
then inspect for gaps using a flashlight.
8. Near the front of the unit, inspect for gaps
around the fresh water tank drain passing
through the compartment. Seal as needed
using Sika 221 sealant.
Figure 2-8
Figure 2-8
Simulated illustration to show “cross-cross” tape
application and wrapping around ducts, wire
harnesses, etc.
Figure 2-11
Figure 2-6
Figure 2-7
“It is impossible to know, evaluate and advise the service trade of all conceivable ways
in which service might be done or of the possible hazardous consequences of each way.
Accordingly, anyone who uses a service procedure or tool must first assure that neither
personal safety nor vehicle safety will be jeopardized by the selected service methods.”
This bulletin is supplied for technical information only and is not an authorization for repairs.
Recall Bulletin 210521REV ZONE 2 REPAIRS page Z2-5
Federal law (section 154 of the national traffic and motor vehicle safety act of 1966) requires that:
If you have received a notice of recall or failure to comply from REV Recreation Group or any component
Manufacturer, you must repair or otherwise correct the defects on vehicles remaining in your
inventory, according to the notification, before selling or leasing the vehicles. Any vehicle lessor
receiving this recall notice must forward a copy of the notice to the lessee within ten days.
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
Figure 1-16
9. Use black RV spray foam in the luggage
compartment to seal the water gravity fill hose
into the main floor.
10. Without removing the driver side rear wheel well
access panel, wipe it clean and apply Sika 221
sealant to the outside perimeter. See Figure 2-9.
11. Without removing the passenger side rear wheel
well access panel, wipe it clean and apply Sika
221 sealant to the outside perimeter. See Figure
2-9.
12. Go to the passenger side rear battery
compartment and seal around the wiring
harnesses as they pass through the battery
compartment toward the inverter using black RV
spray foam. See Figure 2-10.
13. While at the battery compartment, use black
Sika 221 sealant as needed to seal the top of the
truss to the bottom of the floor. When the truss
has been properly sealed, you should not be able
to see light coming into the compartment. Use a
flashlight shining from the battery area to validate
this area is sealed. See Figures 2-11 and 2-12.
14. Once you have applied a liberal amount of
sealant during each of the preceding steps, reinspect
it after it has had time to cure.
Figure 2-12
Figure 2-11
Daylight should
not be visible
above truss when
properly sealed
Seal top of truss
to bottom of floor
Figure 2-10
Seal
battery
wires
Figure 2-9
Inspect, clean and seal both the doorside and
driver side rear wheel well access panels
Seal P Model ZONE 3 page Z3-1
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
ZONE 3: SLIDE-OUT REPAIR PROCEDURES
CAUTION – READ CAREFULLY BEFORE PROCEEDING
1. PARK THE MOTOR HOME ON A PAVED, LEVEL SURFACE. PLACE THE
TRANSMISSION INTO PARK AND ENGAGE THE PARKING BRAKE.
2 WITH THE ENGINE RUNNING, LEVEL THE COACH USING THE LEVELERS. THE
JACKS SHOULD REMAIN DOWN DURING ALL REPAIRS.
3. BLOCK WHEELS TO PREVENT MOVEMENT.
4. USE JACK STANDS TO SUPPORT THE UNIT WHILE WORK IS PERFORMED.
5 TURN OFF THE IGNITION AND REMOVE THE IGNITION KEY. MAINTAIN CONTROL
OF THE IGNITION KEY UNTIL ALL REPAIRS ARE COMPLETED. ATTACH A NOTICE,
“DO NOT USE”, TO THE IGNITION SWITCH IN ORDER TO PREVENT ACTIVATION
OF THE SYSTEMS.
6. ENSURE THE COACH IS UNPLUGGED FROM SHORE POWER.
7. TURN OFF THE INVERTER AND GENERATOR AND LEAVE THEM OFF UNTIL ALL
WORK IS PERFORMED.
8. CAUTION: ENGINE EXHAUST COMPONENTS MAY BE HOT. LET THE UNIT SIT
AND COOL BEFORE BEGINNING THE ASSESSMENT OR ANY OTHER WORK.
9. MAKE SURE TO CONSIDER ALL ASSESSMENT NOTES AND ANY DEALER TECH
ADVISE PRIOR TO STARTING REPAIRS.
PHOTO REQUIREMENT
10. PHOTOS OF COMPLETED REPAIRS MUST BE SUBMITTED. EMAIL PHOTOS
TO [email protected] . Enter ‘P Model’ and the coach unit serial
number (UIN) in the Subject Line. Be sure to record the serial number on
hand-written repair notes.
Seal P Model ZONE 3 page Z3-2
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
New extended
floor plate
New extended
floor plate
Figure 3-3
Figure 3-2
Figure 3-1
View of completed installation of new
extended floor plate and new extended seal New extended
floor plate and
seal
1. With the carpet folded back, remove the original galley slide-out floor seal to inboard edge of
extrusion molding. Install a new, extended floor plate and seal (included with the kit). Then
install a new wiper seal. Start new seal at inside edge of main floor opening and run entire
length to other end. of the galley slide-out floor; see Figure 3-1. See the diagram and photo
in Figures 3-2 and 3-3.
Note: For 2019 model year and older units, the front flap seal may not be installed. The
new flap seal must be installed to the inside edge of the main floor, mating with the
extended floor plate as shown below.
Seal P Model ZONE 3 page Z3-3
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
Figure 3-4
Slide-out
sidewall
Apply (2) new foam
blocks to slide-out room
frame where indicated,
and then install new
metal molding
2. Sofa slide area:
A. Move the sofa slide room half way out to improve
access.
B. Go to the end wall mechanism at the rear of the slide
out room near the fireplace. See Figure 3-4.
C. Apply a new adhesive-backed foam block (included
with the repair kit) at the top end wall mechanism
framing. See Figures 3-5 and 3-6.
D. Apply a new adhesive-backed foam block at the
bottom of the same end wall mechanism framing. See
Figures 3-5 and 3-6.
E. Locate the two new black L-shaped molding
pieces (included with the repair kit).
F. Locate the bottom half of new vertical black
L-shaped molding. It will need to be pre-drilled
and you will NOT use the existing holes.
Measure 9/16” from the corner of the blank side
of the angle and pre-drill holes using a 3/16”
drill bit. Align L-shaped molding with the bottom
edges of the pan and secure it by running
screws toward the end of the sidewall into the
pre-drilled holes. Fasten into the tube steel on
the sidewall behind the end wall mechanism.
G. Top molding only: Starting at the top of the
existing black horizontal metal molding, install
the top half of the new vertical L-shaped molding
to match up with the bottom molding, making
sure to cover the foam block previously installed.
While pressing the new top piece of molding
tightly to the sidewall and towards the front of
the coach, use black Phillip screws run into the
existing holes in the left-hand side of the molding
to fasten it into the tube steel on the sidewall
behind the end wall mechanism.
Did you take the required photos of the
motor home on which you are working? Figure 3-6
(Viewed facing interior sofa slide-out side wall)
Compressed
portion of foam
block
L-shaped
molding (viewed
facing sofa
slide-out side
wall)
Figure 3-5
Figure 3-7
Seal P Model ZONE 3 page Z3-4
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
Figure 3-8
3. Wardrobe slide: (the wardrobe slide extends into the
bedroom on the roadside of the motor home)
A. Extend ward slide 8 inches for access.
B. Locate the end wall near the rear wall of the motor
home.
C. Locate the new black foam block , black aluminum
strap and fasteners (included with the repair kit). See
Figure 3-7. While sitting on the floor at the lower corner
of the slide end wall, install a new adhesive-backed
foam block TIGHT to the floor and overlapping the
vertical metal molding as shown in figure 3-8.
D. Test fit the 3 inch the black aluminum strap from the
parts kit. Place it over the edge of the black foam block
so it compresses making sure it align with existing
vertical metal molding to determine measurement of
the mounting holes. Make sure the screw holes align
with the existing vertical metal molding. Mark location
for holes in preparation for pre-drilling.
E. Pre-drill the black aluminum strap with holes determine
in previous step.
F. Fasten the black aluminum strap with screws through
the foam block and into the black vertical metal molding
sandwiching the foam between both metal pieces.
G. Next, go to the shower and slide the shower doors as
outlined in the assessment. Using a flash light, repeat
the operation outlined above on the front lower corner
of the wardrobe slide out.
Figure 3-7
Seal P Model ZONE 3 page Z3-5
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
4. Bedroom slide area at bed:
a. Lift up the bed top.
b. With bed top open and ozite cover removed,
locate and seal the wiring and heat duct using
black RV spray foam or Sika 221 sealant as
necessary. See Figures 3-9 and 3-10. Reposition
the slide-out to ensure access to both holes.
Figure 3-9
Figure 3-10
PHOTO REQUIREMENT:
5. Referring to the instructions and diagrams in the Assessment, take all photos required for
Zone 3 and email to:
[email protected].
Enter ‘P Model’ and the coach unit serial number (UIN) in the Subject Line. Be
sure to record the serial number on hand-written repair notes.
Recall Bulletin 210521REV Seal P Model ZONE 4 page Z4-1
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
ZONE 4: ABOVE THE DECK REPAIRS
CAUTION – READ CAREFULLY BEFORE PROCEEDING
1. PARK THE MOTOR HOME ON A PAVED, LEVEL SURFACE. PLACE THE
TRANSMISSION INTO PARK AND ENGAGE THE PARKING BRAKE.
2 WITH THE ENGINE RUNNING, LEVEL THE COACH USING THE LEVELERS. THE
JACKS SHOULD REMAIN DOWN DURING ALL REPAIRS.
3. BLOCK WHEELS TO PREVENT MOVEMENT.
4. USE JACK STANDS TO SUPPORT THE UNIT WHILE WORK IS PERFORMED.
5 TURN OFF THE IGNITION AND REMOVE THE IGNITION KEY. MAINTAIN CONTROL
OF THE IGNITION KEY UNTIL ALL REPAIRS ARE COMPLETED. ATTACH A NOTICE,
“DO NOT USE”, TO THE IGNITION SWITCH IN ORDER TO PREVENT ACTIVATION
OF THE SYSTEMS.
6. ENSURE THE COACH IS UNPLUGGED FROM SHORE POWER.
7. TURN OFF THE INVERTER AND GENERATOR AND LEAVE THEM OFF UNTIL ALL
WORK IS PERFORMED.
8. CAUTION: ENGINE EXHAUST COMPONENTS MAY BE HOT. LET THE UNIT SIT
AND COOL BEFORE BEGINNING THE ASSESSMENT OR ANY OTHER WORK.
9. MAKE SURE TO CONSIDER ALL ASSESSMENT NOTES AND ANY DEALER TECH
ADVICE PRIOR TO STARTING REPAIRS.
PHOTO REQUIREMENT:
10. PHOTOS OF COMPLETED REPAIRS MUST BE SUBMITTED. EMAIL PHOTOS
TO [email protected]. Enter ‘P Model’ and the coach unit serial
number (UIN) in the Subject Line. Be sure to record the serial number on
hand-written repair notes.
Recall Bulletin 210521REV Seal P Model ZONE 4 page Z4-2
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
Figure 4-1
Panel –
remove
Fireplace – do
not remove
1. In the opening under the fireplace, generously apply
black RV spray foam over the new closed cell foam
installed in Zone 2/ Step 2, to finish sealing the hole
below the furnace. See Figure 4-1. Use a light outside
and look for light coming in the area behind the furnace
after sealing the area.
Note: Model years 2019 and older have no fireplace
installed. For those units, you must access the area
below the furnace from the breaker box opening located
on the hallway wall just forward of the bathroom.
Reinstall the service access panel cover after making
sure no light leaks are found.
2. After reinstalling the service compartment
access panel, apply black Sika 221 sealant to
the perimeter of the panel. Figure 4-2.
Figure 4-2
After completing
repairs, reinstall
service access
panel and then
seal 360º
3. Without disconnecting any of its wires, pull the breaker
box out of the wall. See Figure 4-3. Refer to
the Assessment and any REV dealer tech guidance.
Working through the opening that is exposed, fabricate
and install a plywood filler panel to cover the 12 x 10
inch gap inside. Cut the panel to fit the rough opening
to support the addition of black RV spray foam. See
illustration and exemplar photo in Figures 4-3a and
4-3b. Use black spray foam over the new plywood filler
panel to finish sealing this area.
Figure 4-3
Figure 4-3a
Plywood
filler panel
Figure 4-3b
Recall Bulletin 210521REV Seal P Model ZONE 4 page Z4-3
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
Figure 4-4
4. Referring to Figure 4-4, remove the heat duct
register from the front of the shower. Look
inside the heat duct opening to locate the
remaining hole in the floor of this area. Use
black RV spray foam to seal the hole.
5. Model year 2020 – 2021: Remove the
hallway/bath pocket door that is parallel with
the shower stall. Seal any visible openings in
the floor using black RV spray foam and a 48”
long foam nozzle. Use extreme care to avoid
over-filling the hole. Reinstall the door once
sealant is dry.
6. The heat duct register in the hallway should
already have been removed during the
assessment. Use this access to view the
opposite side of the floor opening. Seal the
vent pipe, heat duct and wires though this
area. All holes must be sealed 360 degrees.
Recall Bulletin 210521REV Seal P Model ZONE 4 page Z4-4
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
7. With the right side lower panel of the
pantry cabinet access removed during the
assessment, locate and seal all remaining
edges of the 3 holes under the toilet area.
See Figure 4-5.
8. Locate the bed/bath wall pocket door and
remove it. Use a 48” long foam nozzle to
fill the hole and seal the bundle of wiring
routed through the floor. Use extreme
care to avoid over-filling the hole. Refer to
Figure 4-6 for the area to foam. Reinstall
the door once sealant is dry.
9. Clean up the area.
PHOTO REQUIREMENT:
10. Referring to the instructions and
diagrams in the Assessment, take all
photos required for Zone 3 and email to:
[email protected].
Enter ‘P Model’ and the coach unit
serial number (UIN) in the Subject
Line. Be sure to record the serial
number on hand-written repair notes.
Figure 4-6
Figure 4-5
Seal hole in
floor inside
pocket door
recess
Wiring in hole
Recall Bulletin 210521REV Seal P Model ZONE 4 page Z4-5
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
PARTS:
Part Number Description Qty.
DO NOT SUBSTITUTE WITHOUT PERMISSION FROM REV RV:
10091986 Sealant, Sika 221, black (Ground shipping only. Obtain locally if preferred) 10-12 EA
10091765 Molding, Side 3/16 x 7/8 (Order only if needed) 14 LF
R40-1050 Slide-out Seal (Order only if needed) 1-2 As Required
10861324 Kit, Recall 210521REV Seal P Model floor gaps 1 EA
Kit Contents: Zone/Page location
Angle Aluminum 1 1/2 X 2 X 1/8 w/holes Note: Ships in 2 (38 7/8” long) pcs. Z3-3
Screw Tek #10-16×1 DSTH WP qty 10 Z3-3
Plate – Refer Seal, qty. 1 Z3-2
Bulb – Wiper Seal, qty. 17 LF (Note: (use with Plate-Refer Seal) Z3-2
Wiper Seal, 2 3/8, qty. 1/3 roll (approx. 16.33 feet) Z2-2
SEAL, D 1 X 0.875 BLACK 9685, qty. 16 LF Z2-2
Closed Cell Foam Tape – 9” wide, qty. 0.5 RL Z2-4
Titan Adhesive backed foam blocks, 2.5” wide x 3.0” long qty. 4 Z2-3 Z3-4
Steel attachment brackets, 3/4” wide x 3”, qty. 2 EA Z3-4
Screw, Tek, #8 x 5/8”, qty. 4 EA Z3-4
Slide-out Seal (to replace wardrobe slide seals), qty. 2 EA Z2-2
OBTAIN LOCALLY:
Solvent based cleaner/degreaser such as Preclean As Required
Tech screws, approx. #10 x 1/2” (see Step X, rear plumbing access) As Required
Sheet metal, approx. 1-1/2” x 20”, cut to fit (see Step X, rear plumbing access)
Plywood, 12” x 12” scrap piece 1 EA
Black RV spray foam (e.g., Soudal Soudafoam DW Black Gun Foam) 2 EA
RV spray foam gun cleaner (e.g., Soudal Gun and Foam Cleaner (obtain locally or purchase
online at: https://www.titansc.com)
ProBond Adhesive Promoter, 8 ounce container 1 EA
Tape 3M True Décor Heavy Duty Double-Sided, 1” x 17 LF 1 EA
(may order from a supplier such as Amazon, approx. $12.99 ea.)
DO NOT SUBSTITUTE WITHOUT PERMISSION FROM REV RV: Qty.
Soudafoam DW Black Gun Foam 2 EA
(obtain locally or may purchase online at: https://www.titansc.com)
TOOLS & SHOP SUPPLIES:
Battery powered driver with bits
Camera (for documenting repairs)
Flashlight
Foam gun with 12” and 48” tips
Jack stands
Nitrile gloves
Shop cloths
Wheel chocks
– Parts & Warranty Claim
Recall Bulletin 210521REV Seal P Model ZONE 4 page Z4-6
Refer to the assessment and REV Dealer Technical Support guidance to determine repair protocol
Did you take the required photos of the motor home on which you are working?
WARRANTY LABOR ALLOWANCE:
210521 RECALL- Seal Floor Gaps 17-21 P Model, Inspected/Defective/Repaired
Use Flat Rate Code
6305 – 12 Inspected/Defective/Repaired 5.0 hr. (Includes authorized time for the
Assessment and approved repair)
Prior Authorization, Photos and Pre-Assessment Forms Required
If you have any questions concerning this bulletin, contact REV Dealer Technical Support:
(800) 816-9825
Email: [email protected]
Service Literature is available at: https://www.revrvdealers.com
– Parts & Warranty Claim

*************************************************************************************************************

VIN: XXXX
Model Year XXXX Holiday Rambler Model XXXX
REV RV Serial no: XXXXXX
.–……. -=:;~
REV Recreation Group, Inc.
P.O. Box 1007
0- tur, I 46733
(800) 322-8216
I MIPORTANIT SAFETY RECAILL NO:TJCE
RECALL .2.10521 REV
NHTSA 21 V395
December 20,21
THIS !NOT.I CE APPLI ES TO YOUR VEHICLE
Dear Va1luedl Holida1y Rambler Customer:
This notice is sent to you i1n .a,c,c,orda1nce w·tilh the requirements o,f the Nlationall Traffic and Mot,or
Veh1ielle Safety Act.
REV Recreation Group Inc. ha1s decided hat a1 safety defect relating to moto,r vehiclle safety exiists in
certa·n model year(s) 201,-2021 Holida1y Rambler vacationer Model 35 P Class Ag.as motorhomes
manufactured 11/2 1/2016 throllgh 4/08/2021.
WHAT IS THE PROBLEM?
The IP Model motorhomes affected by th1is reca I have areas in the floor for wiring harnesses and
heat ducts to pass through that were not properly seailedl .. This aondlition may allow noxious a1ir or
gases to enter the liv1ing area, which could cause headaclhe, nausea, loss of consei-ousness or death
over prollongedl expo-sure ..
WHAT SHOULD YOU DO.?
Please make certain your motorhome is immediately 1i1nspected and repaired as nec-essary by
contacting an authorized RIEV Recreation G oup Inc. dea er.
For assistance lllocatingi an authorized IRIEV Recreation Group servicing dealer, please call REV
Recreation Group Owner Rellations toll-fr,ee at:.
(8001
) 322-8216
WHAT WILL R·EV RECREATION GROUP DO?
With your cont1inue-d saitilsfact1ion in mind, it is -our intenton to have these repairs made ait your
convenience with as liittlle dmsruption as possib e. Effe-ctive· immediately, REV RV dea1ll-ers have been
supp!lied with all of the info1rmation needed to enable tllnem to inspect, and if necessary, properly
seal all openings and ga1ps ..
The repaM should ta Ike approximaitely 5-7 hours to complete; however, because of service schedluling
times, your dealer may need the v-ehi1de for a longer peniod of t ime. This service will llbe performed
for you free of charge.
When you deliver your mot-orl”lome for r,epairsT your dealer will complete a Repair Order . Upon
comp etion o-f the repair; pl-ease sign the Repair Order and fm out the encllosedl self-addressed
Vehicle/Owner .lnfo·rmation Update Card and return l to IREV Rec eation ·Group ..
If you have changied your address or sold the motorhome, pllease· take a moment to provide the
name and address of the pe1rs-on or dealersh ‘p you sold it to on the enclosed Vehicle/Own,er
Information Update Card and return it to REV Recreation Group. This will allow us to
update our records and if necessary, notify the new owner using the information you provide.
Alternately, you may use a smartphone camera to scan the QR code at right, or navigate to
the fol lowing URL to access the Holiday Rambler owners’ web page and update any pertinent
mailing information:
https: //www. holiday ram bier.com/change-of-ownership
If you have paid to have this concern corrected previously, you may be
eligible for reimbursement of your cost for that repair. For more information,
please contact REV Recreation Group Owner Relations at (800) 322-8216.
For leased vehicles – Any vehicle lessor receiving this recall notice must forward a
copy of this notice to the lessee within ten days.
For more information regarding this recall, contact:
REV RECREATION GROUP OWNER RELATIONS – RECALL #210521REV
P.O. Box 1007
Decatur, Indiana 46733
(800) 322-8216
If you are unable to obtain the specified repair promptly and without charge, please contact
REV Recreation Group Owner Relations using the above information.
If you believe that the dealer and REV Recreation Group Inc. have failed or have been unable
to remedy the defect without charge or within a reasonable period of time, you may submit
a complaint to:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, DC 20590
Or call the toll-free Vehicle Safety Hotline at 1-888- 327-4236
(TTY: 1-800- 424-9153)
or go to http:/ /www.safercar.gov
REV Recreation Group Inc. is taking these steps in the interest of your safety. We regret any
inconvenience this may cause you.
Sincerely,
REV RECREATION GROUP INC.

*************************************************************************************************************

IMPORTANT SAFETY RECALL
RECALL 210521REV
NHTSA # 21V395
December 2021
THIS NOTICE APPLIES TO YOUR VEHICLE
VIN: XXXX
Model Year XXXX Fleetwood XXXX Model XXXX
REV RV Serial no: XXXXXX
Dear Valued Fleetwood Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and
Motor Vehicle Safety Act.
REV Recreation Group Inc. has decided that a safety defect relating to motor vehicle
safety exists in certain Fleetwood brand Bounder and Southwind Class A gas
motorhomes:
Year(s) Product Manufactured Date Range
2017-2021 Bounder – Model 35 P only 11/18/2016 – 5/13/2021
2018-2021 Southwind – Model 36 P only 7/18/2017 – 4/30/2021
WHAT IS THE PROBLEM?
The P Model motorhomes affected by this recall have areas in the floor for wiring
harnesses and heat ducts to pass through that were not properly sealed. This condition
may allow noxious air or gases to enter the living area, which could cause headache,
nausea, loss of consciousness or death over prolonged exposure.
WHAT SHOULD YOU DO?
Please make certain your motorhome is immediately inspected and repaired as necessary
by contacting an authorized REV Recreation Group Inc. dealer.
For assistance locating an authorized REV Recreation Group servicing dealer, please
call REV Recreation Group Owner Relations toll-free at:
(800) 322-8216
WHAT WILL REV RECREATION GROUP DO?
With your continued satisfaction in mind, it is our intention to have these repairs made at
your convenience with as little disruption as possible. Effective immediately, REV RV
dealers have been supplied with all of the information needed to enable them to inspect,
and if necessary, properly seal all openings and gaps.
The repair should take approximately five to seven (5-7) hours to complete; however,
because of service scheduling times, your dealer may need the vehicle for a longer period
of time. This service will be performed for you free of charge.
When you deliver your motorhome for repairs, your dealer will complete a Repair Order.
Upon completion of the repair, please sign the Repair Order and fill out the enclosed
REV Recreation Group
P.O. Box 1007
Decatur, IN 46733
(800) 322-8216
self-addressed Vehicle/Owner Information Update Card and return it to REV
Recreation Group.
If you have changed your address or sold the motorhome, please take a moment to
provide the name and address of the person or dealership you sold it to on the enclosed
Vehicle/Owner Information Update Card and return it to REV Recreation Group. This
will allow us to update our records and if necessary, notify the new owner using the
information you provide.
Alternately, you may scan the QR code at right, or navigate to the
following URL to access the Fleetwood RV owners’ web page and
update any pertinent mailing information:
https://www.fleetwoodrv.com/for-owners/support/change-of-ownership
If you have paid to have this concern corrected previously, you may be eligible for
reimbursement of your cost for that repair. For more information, please contact REV
Recreation Group Owner Relations at (800) 322-8216.
For leased vehicles – Any vehicle lessor receiving this recall notice must forward
a copy of this notice to the lessee within ten days.
For more information regarding this recall, contact:
REV RECREATION GROUP OWNER RELATIONS – RECALL #210521REV
P.O. Box 1007
Decatur, Indiana 46733
(800) 322-8216
If you are unable to obtain the specified repair promptly and without charge, please
contact REV Recreation Group Owner Relations using the above information.
If you believe that the dealer and REV Recreation Group Inc. have failed or have been
unable to remedy the defect without charge or within a reasonable period of time, you
may submit a complaint to:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, DC 20590
Or call the toll-free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153)
or go to https://www.safercar.gov
REV Recreation Group Inc. is taking these steps in the interest of your safety. We regret
any inconvenience this may cause you.
Sincerely,
REV RECREATION GROUP INC.

*************************************************************************************************************

1
Click here to view this message in a browser window.
Important
Interim Safety
Recall Dealer
Notification
July 23, 2021
TO: ALL REV RECREATION GROUP DEALER PRINCIPALS, SERVICE
MANAGERS AND
PARTS MANAGERS
SUBJECT: INTERIM NOTIFICATION OF REV RECREATION GROUP
RECALL #210521REV
Floor Openings May be Improperly Sealed
REV Recreation Group, Inc., on behalf of its manufacturing center located
in Decatur, Indiana, is notifying you of an interim notification campaign
regarding a voluntary safety recall conducted in accordance with the
United States National Traffic and Motor Vehicle Safety Act and the Canada
Motor Vehicle Safety Act.
REV Recreation Group, Inc. has decided that a safety defect relating to
motor vehicle safety exists in certain model year(s) 2017-2021 Fleetwood
2
P Model and certain model year(s) 2017-2021 Holiday Rambler Vacationer
P Model Class A Gas motorhomes:
2017-2021 Fleetwood Bounder Model 35 P manufactured 11/18/2016-4/5/2021
2018-2021 Fleetwood Southwind Model 36 P manufactured 7/18/2017-
12/17/2020
2017-2021 Holiday Rambler Vacationer Model 35 P manufactured 11/21/2016-
3/27/2021
WHAT IS THE PROBLEM?
The 35P and 36P Model motorhomes affected by this recall have areas in
the floor for wiring harnesses and heat ducts to pass through that were not
properly sealed. This condition may allow noxious air or gases to enter the
living area, which could cause headache, nausea, loss of consciousness or
death over prolonged exposure.
This is the first of two notices you will receive regarding this
subject. This notification letter is to inform you of an upcoming
Recall as described. The recall remedy is not yet available. A final
notification date has not been determined as of the date of this
letter.
Owners of the above-mentioned motorhomes have been mailed interim
recall owner notifications; copies are attached for your information.
WHAT SHOULD YOU DO?
1. If you have one of these vehicles in your inventory:
 You will be mailed a Safety Recall Notice for that specific motorhome.
 Do not attempt any repairs until the Recall remedy is available and you
have received prior authorization from REV RV Dealer Technical Support to
perform repairs.
 Dealers, retailers, distributors, and non-retail purchasers are prohibited
by law from selling defective or noncomplying vehicles or items of motor
vehicle equipment until the defect or noncompliance is remedied.
3
If a retail owner of an affected vehicle contacts you regarding this Recall:
 Remind the owner of the precautions they should take, as instructed in the
interim owner letter:
o
 Ensure the vehicle’s carbon monoxide detector is functioning
properly according to its manufacturer’s instructions;
 Be mindful of any main engine or generator exhaust usage.
 Do not sleep in the motor home when carbon monoxide is
potentially present.
 Advise the owner to contact REV Recreation Group Owner Relations via
letter or by calling our toll-free phone number with any further questions:
REV RECREATION GROUP OWNER RELATIONS: (800) 322-8216
Owners may mail inquiries to:
REV RECREATION GROUP OWNER RELATIONS-RECALL #210521REV
P.O. Box 1007
Decatur, Indiana 46733 USA
WHEN WILL THE FINAL RECALL NOTIFICATION LETTER ARRIVE?
When the recall remedy is available, dealers will be notified via email and owners
will be notified via US mail.
Owners will be instructed to bring their vehicle to an authorized REV RV dealer to
have the recall performed. Customers will not be charged for repairs made
according to this recall campaign.
Please carefully review the attached interim customer notification letters and
contact REV RV Dealer Technical Support with any questions.
Federal Law (49 U.S. Code § 30112) of the National Highway Traffic and
Motor Vehicle Safety Act) requires that you may not sell, offer for sale,
introduce or deliver for introduction in interstate commerce, any motor
4
vehicle or motor vehicle equipment unless the vehicle or equipment
complies with safety standards.
Please download and carefully review the interim dealer and
customer notification letters by selecting this link: Recall
210521REV INTERIM Letters and Affected Units .
Thank you for helping REV Recreation Group with its continuing efforts to maintain
customer satisfaction.
Sincerely,
REV RECREATION GROUP, INC.
You are receiving this notice because you are a registered user on revrvdealers.com.
REV Recreation Group, Inc. | 1031 US 224 E | Decatur, IN 46733
Copyright (c) 2021 REV Recreation Group, Inc.
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Dealer Notification Letter NHTSA Recall # 21V395
Recall Campaign #210521REV
IMPORTANT RECALL INFORMATION #210521REV
December 2021
TO: ALL REV RECREATION GROUP DEALER PRINCIPALS,
SERVICE MANAGERS AND PARTS MANAGERS
SUBJECT: RECALL CAMPAIGN #210521REV – Inspection/Correction of
Floor Openings That May be Inadequately Sealed
REV Recreation Group, Inc., on behalf of its manufacturing center located in Decatur,
Indiana, is requesting your assistance in conducting a voluntary recall notification
campaign in accordance with the United States National Traffic and Motor Vehicle Safety
Act and the Canada Motor Vehicle Safety Act.
REV Recreation Group, Inc. has decided that a safety defect relating to motor vehicle
safety exists in certain model year(s) 2017-2021 Fleetwood and Holiday Rambler brand
Class A gas motorhomes:
Model year Product Manufacturing date range
2017-2021 Fleetwood Bounder 11/18/2016 – 5/13/2021
2018-2021 Fleetwood Southwind 7/18/2017 – 4/30/2021
2017-2021 Holiday Rambler Vacationer 11/21/2016 – 4/8/2021
We are notifying the owners of the affected units in order to correct the problem. Copies
of the letters sent to owners of record are attached for your information.
WHAT IS THE PROBLEM?
The P Model motorhomes affected by this recall have areas in the floor for wiring
harnesses and heat ducts to pass through that were not properly sealed. This condition
may allow noxious air or gases to enter the living area, which could cause headache,
nausea, loss of consciousness or death over prolonged exposure.
WHAT SHOULD YOU DO?
Owners of the above mentioned motorhomes have been asked to contact an authorized
REV Recreation Group dealer to have the described defect remedied. In the event that
you are contacted by a customer, please verify eligibility by referring to the serial
number range listed in the attached Recall Service Bulletin #210521REV prior to
beginning repairs.
Once repairs have been completed according to Recall Service Bulletin #210521REV,
have the customer sign your dealership’s Internal Repair Order. Warranty labor claims
are to be submitted electronically to REV Recreation Group. Customers will not be
charged for these repairs.
REV Recreation Group
P.O. Box 1007
Decatur, IN 46733
(800) 322-8216
Dealer Notification Letter NHTSA Recall # 21V395
Recall Campaign #210521REV
If you have one of these vehicles in your inventory, you will be mailed a Safety Recall
Notice for that specific motorhome. REV Recreation Group dealers are required to make
repairs to stock units on dealer lots prior to sale or lease.
Federal Law (Section 154 of the National Highway Traffic and Motor
Vehicle Safety Act) of 1966 requires that: If you have received a notice
of recall or failure to comply from REV Recreation Group, Inc. or any
component manufacturer, you must repair or otherwise correct the
defect on vehicles remaining in your inventory according to the notification
before selling or leasing the vehicles. Any vehicle lessor receiving this recall
notice must forward a copy of the notice to the lessee within ten days.
Please carefully review this entire package with your parts and service staff to familiarize
them with the step-by-step procedure and implement the Voluntary Recall Campaign.
Thank you for helping REV Recreation Group with its continuing efforts to maintain
customer satisfaction. If you have any questions, please contact your REV Recreation
Group Service Center.
Sincerely,
REV RECREATION GROUP, INC.
Attachments: Recall #210521REV US Customer Letters
Recall #210521REV Service Bulletin

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10/29/21, 5:06 PM Act-On :: Sent Messages
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From Dealer Support [email protected] Sent Jul 23 2021 7:30 PM in recipient’
To
Subject REV Recreation Group Interim Dealer Notification Recall 210521REV
HTML Message Text Message Report Clickthrough Links Device and Client
To view this message in a browser:
Important Interim Safety Recall Dealer Notification
Image:
To see the original, click here:
July 23, 2021
TO: ALL REV RECREATION GROUP DEALER PRINCIPALS, SERVICE MANAGERS AND
PARTS MANAGERS
SUBJECT: INTERIM NOTIFICATION OF REV RECREATION GROUP RECALL #210521REV
Floor Openings May be Improperly Sealed
REV Recreation Group, Inc., on behalf of its manufacturing center
located in Decatur, Indiana, is notifying you of an interim notification
campaign regarding a voluntary safety recall conducted in accordance
with the United States National Traffic and Motor Vehicle Safety Act and
the Canada Motor Vehicle Safety Act.
REV Recreation Group, Inc. has decided that a safety defect relating to
motor vehicle safety exists in certain model year(s) 2017-2021 Fleetwood
P Model and certain model year(s) 2017-2021 Holiday Rambler Vacationer P
Model Class A Gas motorhomes:
2017-2021 Fleetwood Bounder Model 35 P manufactured 11/18/2016-4/5/2021
2018-2021 Fleetwood Southwind Model 36 P manufactured
7/18/2017-12/17/2020
2017-2021 Holiday Rambler Vacationer Model 35 P manufactured
11/21/2016-3/27/2021
WHAT IS THE PROBLEM?
The 35P and 36P Model motorhomes affected by this recall have areas in
the floor for wiring harnesses and heat ducts to pass through that were
not properly sealed. This condition may allow noxious air or gases to
enter the living area, which could cause headache, nausea, loss of
consciousness or death over prolonged exposure.
This is the first of two notices you will receive regarding this
subject. This notification letter is to inform you of an upcoming Recall
as described. The recall remedy is not yet available. A final
notification date has not been determined as of the date of this letter.
Owners of the above-mentioned motorhomes have been mailed interim recall
owner notifications; copies are attached for your information.
WHAT SHOULD YOU DO?
1. If you have one of these vehicles in your inventory:
https://marketing.revrvgroup.com/acton/ct/43072/{{Env.MsgId}}/Bct/{{Env.SrcId}}/{{Env.RecId}
https://marketing.revrvgroup.com/acton/ct/43072/{{Env.MsgId}}/Bct/{{Env.SrcId}}/{{Env.RecId}
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