June 2, 2021 NHTSA CAMPAIGN NUMBER: 21V412000
Wireless Controller Sleep Mode Disabled
Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.
NHTSA Campaign Number: 21V412
Manufacturer Sutphen Corporation
Components EQUIPMENT
Potential Number of Units Affected 8
Summary
Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller’s sleep mode is disabled, and results in the batteries discharging faster than normal.
Remedy
Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| SUTPHEN | FIRE TRUCK | 2019-2020 |
6 Associated Documents
Defect Notice 573 Report
RCLRPT-21V412-5502.PDF 214.792KB
Recall Acknowledgement
RCAK-21V412-8175.pdf 647.072KB
Recall 573 Report – AMENDMENT 2
RCLRPT-21V412-9987.PDF 217.04KB
Recall 573 Report – AMENDMENT 2
RCLRPT-21V412-4847.PDF 217.04KB
Recall 573 Report- Amendment 1
RCLRPT-21V412-3229.PDF 217.023KB
Recall Quarterly Report #1, 2021-4
RCLQRT-21V412-7756.PDF 211.116KB
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