June 14, 2021 NHTSA CAMPAIGN NUMBER: 21E051000
Mount Couplers May Cause Trailer to Uncouple
Excessive play of the mount coupler can cause the trailer to uncouple, increasing the risk of a crash.
NHTSA Campaign Number: 21E051
Manufacturer Wallace Forge Company
Components EQUIPMENT
Potential Number of Units Affected 7,721
Summary
Wallace Forge Company (Wallace Forge) is recalling Medium duty adjustable mount couplers part numbers R25160. The coupler may experience excessive play due to a missing .750″ radius piece.
Remedy
Dealer will replace the coupler, free of charge. Owner notification letters were mailed on June 24, 2021. Owners may contact Wallace Forge customer service at 1-330-488-1203.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SAFETY RECALL NOTICE NHTSA RECALL 21E-051
6/1/2021
Coupler Recall Notice
Models:
R25160 – 20,000 lb. Adjustable Ball Coupler
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
The Wallace Forge Company, Inc. has decided that certain models of 20,000 lb. ball couplers, Part Number R25160 (Adjustable) has excessive play when coupled with a 2-5/16” ball hitch, and in extreme conditions could cause the trailer to become uncoupled, increasing the risk of a crash. This issue involves couplers shipped between 12/15/2020 and 5/1/2021. We are notifying you because our records indicate your company purchased one of these models during this time frame.
The reason for this recall is the internal locking mechanism on the coupler does not meet correct specifications.
WHAT SHOULD YOU DO? Because not all of the parts listed above are defective, the below photos illustrate a correct, and incorrect internal locking mechanism. If you are unable to visually identify whether your coupler has the correct or incorrect internal locking mechanism, please contact Wallace Forge for additional assistance. In the event that the coupler contains the defective locking mechanism, please contact us at 1-800-328-1203, or [email protected], and we can provide you with the parts to switch out the internal locking mechanism, or give you instructions for returning the coupler, and we will provide you a replacement. Both options will be offered at no charge to you, the customer. The inspection and replacement may take approximately (6 months).
QUESTIONS? If you have questions regarding this recall, please contact Wallace Forge at 1-800-328-1203 or [email protected] . If you are unable to obtain a remedy without charge within a reasonable time, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
Your safety and continued satisfaction is of the utmost importance to us. We sincerely apologize for any inconveniences this issue has caused you, and thank you for your prompt attention to this matter.
Sincerely,
The Wallace Forge Company
See Reverse Side
1 Affected Product
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| WALLACE FORGE | MOUNT COUPLERS | |
8 Associated Documents
Recall 573 Report – Amendment 1
RCLRPT-21E051-1988.PDF 213.56KB
Defect Notice 573 Report
RCLRPT-21E051-4929.PDF 213.574KB
Recall Acknowledgement
RCAK-21E051-1810.pdf 741.338KB
Owner Notification Letter(Part 577)
RCONL-21E051-5522.pdf 891.14KB
Manufacturer Notices(to Dealers,etc)
RCMN-21E051-3085.pdf 836.113KB
Recall Quarterly Report #3, 2021-4
RCLQRT-21E051-9208.PDF 211.32KB
Recall Quarterly Report #1, 2021-2
RCLQRT-21E051-9466.PDF 211.229KB
Recall Quarterly Report #2, 2021-3
RCLQRT-21E051-8779.PDF 211.229KB
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