Insufficient Trailer Shell Support Bracket – 2021 Xtreme Outdoors MyPod Travel Trailers

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IMPORTANT SAFETY RECALL
RECALL NO. 21V-515
July 2021
This notice applies to your trailer:
Make Model Model Year Vehicle Identification Number (VIN)
Xtreme Outdoors MyPod 2021 XXXXXXXXXXXXXXXXX
Dear Xtreme Outdoors Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Xtreme Outdoors has decided that a defect which relates to motor vehicle safety exists in certain model 2021 MyPod
trailers, manufactured by Xtreme Outdoors between 03/23/2021 and 05/26/2021. We are notifying you because our
records indicate that you are the current owner of the trailer listed above. Therefore, please review this letter carefully.
What is the Problem?
Support brackets secure the shell of the MyPod to the trailer frame. Xtreme Outdoor discovered that certain trailers used
an out-of-specification support bracket, which may not properly secure the trailer’s shell to the frame. Trailers using this
insufficient bracket could result in the trailer’s shell detaching during transit, creating a road hazard for trailing drivers.
What Are We Doing About the Problem?
To correct the bracket issue, Xtreme Outdoors will inspect your trailer’s support brackets to ensure the correct brackets
were used. At your earliest convenience, you follow the enclosed instructions to photograph the support brackets used
on your trailer and to submit the photographs electronically to Xtreme Outdoors to review. Alternatively, you may contact
your nearest Xtreme Outdoors dealer to arrange an inspection.
If the inspection reveals that your trailer uses the out-of-specification brackets, Xtreme Outdoors will replace the trailer’s
frame, which will be equipped with proper support brackets. This remedy will take approximately 12 hours and will be
completed free of charge. Trailers already equipped the correct support brackets will not need to be repaired.
If you no longer own the MyPod trailer, please forward this notice to the new owner and provide the new owner’s address
to us at [email protected].
Federal law requires vehicle lessors receiving this recall notice to forward a copy to the lessee within ten days. Also, it is a
violation of Federal law for a dealer to deliver a new trailer covered by this recall notice under a sale or lease until the
noncompliance has been remedied.
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Questions or Concerns?
If you have questions or concerns about this recall, please contact Xtreme Outdoors at (888) 469-8688 or
[email protected]. If you are unable to obtain a remedy without charge within a reasonable time, you may submit
a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington,
DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to
https://www.safercar.gov.
We are taking this action in the interest of your safety and satisfaction with our products. We apologize for any
inconvenience and thank you for your attention to this matter.
Sincerely,
Xtreme Outdoors
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Recall Bulletin :
NO. 21V-515
Models:
Xtreme Outdoors 2021 MyPod
Overview:
This bulletin is a quick photo verification of one or more of the frame to body mounts on the 2021 MyPod. Xtreme Outdoors
believes that it has located and accounted for all the defective frames. However, out of an abundance of caution, we are implementing
this Recall Bulletin to ensure that there are no additional defective frames in your inventory or that have been sold to
consumers.
Issue:
Support brackets that secure the body of the MyPod to the trailer frame can potentially fail. Xtreme Outdoor discovered that
certain frames used an out of specification support bracket that may not properly secure the trailer’s body to the frame. Trailers
utilizing this insufficient bracket could result in the trailer’s body detaching during transit, creating a road hazard for trailing drivers.
Correction:
To correct this defect, Xtreme Outdoors asks you to please confirm whether the trailer body is attached to the trailer’s frame using
the correct bracket: 3/16″ thick, 2″ wide, extruded aluminum angle. Units equipped with the incorrect bracket will have a 1/8″
thick, 2″ wide bent aluminum angle that may also have visible fractures. Do not use the unit with the incorrect bracket and contact
Xtreme Outdoors Warranty Department at 814-701-4891.
Install Time: 0.25hr For photo verification.
VIN Range:
Non-sequential range: 1X9TT111XM1 — 1X9TT1114M1
Please contact us with any questions, concerns or comments:
Corporate Office Sales: 1-888-469-8688
Sales Support: [email protected]
Warranty & Tech Support Phone: 814-701-4891
Warranty Email: [email protected]
Parts Email: [email protected]
Technical Support & Parts Phone: 814-701-4884
Technical Support Email: [email protected]
Xtreme Outdoors
1519 Boettler Rd. Suite A
Uniontown, OH 44685
Sincerely,
Xtreme Outdoors Llc.
~X TRE /t\E I OUTDOOR~
Incorrect Mount Size
This 1/8″ L-bracket is the incorrect
thickness not to the original design of
this model.
Please take photos of one or more of these mounting brackets and submit them in an email to
[email protected] You can also take your unit to your selling dealer to have this bulletin
completed. Dealers can submit a claim for the allotted time if a customer wants a dealer inspection.
Correct Mount thickness
This L-bracket support mount is the
correct thickness at 3/ 16″. Please confirm
your unit has this mount.
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