21T011 - Tire Tread Separation - Hankook Kinergy GT (H436) Tires

July 15, 2021 NHTSA CAMPAIGN NUMBER: 21T011000

Tread separation can result in tire failure and a loss of vehicle control, increasing the risk of a crash.

NHTSA Campaign Number: 21T011

Manufacturer Hankook Tire America Corp.

Components TIRES

Potential Number of Units Affected 7,026

Summary

Hankook Tire America Corp. (Hankook) is recalling certain Kinergy GT (H436) tires, size 235/50R19H with DOT code 0521. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.

Remedy

Dealers and authorized independent service centers will replace the affected tires, free of charge. Owner notification letters are expected to be mailed July 29, 2021. Owners may contact Hankook customer service at 1-800-426-5665.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

HANKOOK TIRE AMERICA CORP.

IMPORTANT SAFETY RECALL NOTICE

Date: July X, 2021

To: Hankook Tire Authorized Tire Distributors and Dealers

Subject: Voluntary Tire Recall Notice

Hankook Tire America Corporation (“Hankook Tire”) is recalling certain Hankook brand Passenger tires manufactured between January 30, 2021, and February 6, 2021. The specific tires are Kinergy GT H436 235/50R19H (the “Recalled Tire”), identified by a single DOT number: 00T23 1B H0 0521. There are 172 tires with barcodes matching those on Attachment 1 that are subject to this recall.

Description of Safety Defect

A small batch of passenger tires produced as Original Equipment tires for the Chevrolet Equinox and the GMC Terrain were manufactured with sub-tread rubber with an insufficient amount of curative agent due to a manufacturing irregularity. Consumers may hear noise or feel vibration when driving. At high speed, tread delamination may occur.

Identification of Tires

Hankook Tire and/or General Motors will begin notifying end consumers that have been identified as owners of the subject vehicles and/or having purchased affected tires. These end consumers will be directed to contact the dealer where they purchased their vehicle to schedule an appointment for having a replacement tire installed on their vehicle. If the vehicle dealer is not able to assist, then the consumer may contact Hankook Tire dealers. In case you are contacted, we request your assistance in verifying that the tire is included in this program and removing, replacing, and returning all identified tires.

The tires must meet the DOT, DOT Date, and barcode number in order to be part of the recall. However, Hankook will also replace tires with an unreadable barcode. If a vehicle has one or three tires installed that are part of the recall, Hankook will provide replacement tires to ensure that both tires on an axle are replaced.

The DOT number can be found on the sidewall near the bead. A sample DOT is shown in Picture. The barcode number can be found just above the bead, on the opposite side of the full DOT number, and is sometimes hidden by the rim. A sample barcode is also shown below.

Shipping Instructions

Contact Hankook Customer Service at 1-800-426-5665 option 0 for shipping arrangements.

All tires subject to recall returned to you by a customer must be labeled with a Hankook Claim Form. Additionally, the tires must be rendered unserviceable within 24 hours. “Unserviceable” means the tires must not be capable of holding air. Accordingly, a hole must be drilled in the sidewall of the tire or it must be disabled in some other comparable fashion. Hankook Claim Forms can be obtained by contacting Hankook Customer Service.

YOU ARE PROHIBITED BY FEDERAL LAW FROM SELLING NEW OR USED TIRES COVERED BY THIS RECALL NOTICE. FEDERAL LAW ALSO REQUIRES YOU TO NOTIFY NHTSA OF ANY SALE OF A NEW OR USED RECALLED TIRE FOR USE ON A MOTOR VEHICLE.

For purposes of the Recall, the Hankook Claim Form must include only tires covered by this notice, including recalled tires (within the barcode range) and other tires authorized to be returned (damaged barcodes, or to complete an axle, as described below). The word

“RECALL” must be printed under the “Claim Reason” or “Description of Defect” section of the Form, depending on the version of the Claim Form.

Payment or Credit Without Charge.

Only Hankook brand tires will be eligible for payment or credit for the cost of the tires. Upon receipt and verification by Hankook Tire, payment or credit will be issued to you. An additional handling and labor credit of $__ per tire will be issued for tires returned under this recall notice.

We will extend this payment or credit service until December 31, 2021. This remedy will be provided to you if presented on or before December 31, 2021. From January 1, 2022, payments or credits are available to customers on a pro-rata basis as described in the Customer Recall Letters.

Thank you for your attention to this important matter.

Sincerely,

Hankook Tire America Corp.
333 Commerce St. Suite 600 Nashville, TN 37201
1-800-Hankook (426-5665) (Toll free)
Go to web site: www.hankooktire.com/us/

SEOCONTENT-START

No. Barcode No. Barcode No. Barcode
1 7989326851 60 7989326917 119 7989327157
2 7989326852 61 7989326918 120 7989327158
3 7989326853 62 7989326919 121 7989327159
4 7989326854 63 7989326920 122 7989327160
5 7989326855 64 7989326921 123 7989327161
6 7989326856 65 7989327101 124 7989327162
7 7989326857 66 7989327102 125 7989327163
8 7989326858 67 7989327103 126 7989327164
9 7989326859 68 7989327104 127 7989327165
10 7989326860 69 7989327105 128 7989327166
11 7989326861 70 7989327106 129 7989327167
12 7989326862 71 7989327107 130 7989327168
13 7989326863 72 7989327108 131 7989327169
14 7989326864 73 7989327109 132 7989327170
15 7989326865 74 7989327110 133 7989327171
16 7989326866 75 7989327111 134 7989326810
17 7989326867 76 7989327112 135 7989326811
18 7989326868 77 7989327113 136 7989326812
19 7989326869 78 7989327114 137 7989326813
20 7989326872 79 7989327115 138 7989326814
21 7989326873 80 7989327116 139 7989326815
22 7989326874 81 7989327117 140 7989326816
23 7989326875 82 7989327118 141 7989326817
24 7989326876 83 7989327119 142 7989326818
25 7989326877 84 7989327120 143 7989326819
26 7989326878 85 7989327121 144 7989326820
27 7989326879 86 7989327122 145 7989326821
28 7989326880 87 7989327123 146 7989326822
29 7989326881 88 7989327125 147 7989326823
30 7989326882 89 7989327126 148 7989326824
31 7989326883 90 7989327127 149 7989326825
32 7989326884 91 7989327128 150 7989326826
33 7989326885 92 7989327129 151 7989326827
34 7989326887 93 7989327130 152 7989326829
35 7989326888 94 7989327131 153 7989326830
36 7989326890 95 7989327132 154 7989326831
37 7989326891 96 7989327133 155 7989326832
38 7989326892 97 7989327134 156 7989326833
39 7989326893 98 7989327135 157 7989326834
40 7989326894 99 7989327136 158 7989326835
41 7989326896 100 7989327137 159 7989326836
42 7989326897 101 7989327138 160 7989326837
43 7989326899 102 7989327139 161 7989326838
44 7989326900 103 7989327140 162 7989326839
45 7989326901 104 7989327141 163 7989326840
46 7989326902 105 7989327142 164 7989326841
47 7989326903 106 7989327143 165 7989326842
48 7989326904 107 7989327144 166 7989326843
49 7989326905 108 7989327145 167 7989326844
50 7989326906 109 7989327147 168 7989326845
51 7989326907 110 7989327148 169 7989326846
52 7989326908 111 7989327149 170 7989326847
53 7989326909 112 7989327150 171 7989326848
54 7989326910 113 7989327151 172 7989326849
55 7989326912 114 7989327152
56 7989326913 115 7989327153
57 7989326914 116 7989327154
58 7989326915 117 7989327155
59 7989326916 118 7989327156