July 23, 2021 NHTSA CAMPAIGN NUMBER: 21E068000
Outer Barrier Malfunction/FMVSS 403
If the wheelchair lift’s outer barrier cannot withstand the minimum amount of force, it can increase the risk of injury to lift occupants.
NHTSA Campaign Number: 21E068
Manufacturer Ricon Corporation
Components EQUIPMENT ADAPTIVE/MOBILITY
Potential Number of Units Affected 1,877
Summary
Ricon Corporation (Ricon) is recalling certain Baylift Wheelchair Lift, part number RISSBF3XXX-XX. The outer barrier cannot withstand the maximum force when fully deployed. As such, these lifts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, “Platform Lift Systems.”
Remedy
Ricon will add a side barrier support feature to affected wheelchair lifts, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Ricon customer service at 1-800-322-2884.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SAFETY RECALL NOTICE
August 27, 2021
RE: NHTSA Recall Number 21E-068
Dear [End User]:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Ricon has decided that a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 403 exists in the Ricon wheelchair lift installed in your vehicle.
- Your Ricon Wheelchair Lift is being recalled
- Please Contact Ricon Corporation to have the Wheelchair Lift remedied
WHAT IS BEING RECALLED:
This recall applies to approximately 1,877 Baylift platform lifts. The recall population includes all Baylift units produced between April 1, 2005 – April 22, 2020.
WHY IS THE BAYLIFT BEING RECALLED:
Ricon has found that when the outer barrier of the platform is fully deployed, it cannot withstand the minimum 1,600 pounds of force required under FMVSS 403. As a result, if the occupant’s mobility device unexpectedly drives or pushes into the deployed outer barrier, there is an increased risk of injury to the lift occupant.
WHAT YOU AS THE OWNER/OPERATOR SHOULD DO:
Please call the Ricon Customer Service at (800) 322-2884, or email Ricon’s Recall Coordinator, at [email protected] or by locating the nearest Ricon servicing dealer using the locator on the Ricon website – www.riconcorp.com
Ricon will update the outer barrier to add a side barrier support feature that will allow the fully deployed outer barrier to withstand the amount of force required by FMVSS 403. This update will be provided to you free of charge. This repair will take approximately 0.75 hours.
If after attempting to have your vehicle repaired you believe you have not been able to have your vehicle remedied within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
Thank you for your prompt attention to this matter. If you have any questions concerning these procedures please contact Ricon Customer Service at (800) 322-2884.
We apologize for any inconvenience related to this issue.
Sincerely,
Frank Golemis
Director of Engineering
SAFETY RECALL NOTICE
August 27, 2021
RE: NHTSA Recall Number 21E-068
Dear [OEM Customer]:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Ricon has decided that a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 403 exists in the Ricon wheelchair lift installed in your vehicle.
WHAT IS BEING RECALLED:
This recall applies to approximately 1,877 Baylift model platform lifts. The recall population includes all Baylift units produced between April 1, 2005 – April 22, 2020.
WHY IS THE BAYLIFT BEING RECALLED:
Ricon has found that when the outer barrier of the platform is fully deployed, it cannot withstand the minimum 1,600 pounds of force required under FMVSS 403. As a result, if the occupant’s mobility device unexpectedly drives or pushes into the deployed outer barrier, there is an increased risk of injury to the lift occupant. Ricon is not aware of any accidents or injuries related to this issue.
WHAT YOU AS THE VEHICLE MANUFACTURER SHOULD DO:
If you would like Ricon to notify your customers about this recall, please provide Ricon with a list of end users (owners/operators) that have purchased a Baylift in the date range provided above. Please provide name and contact information for each end user and the date on which the vehicle was manufactured.
Please provide this information by calling the Ricon Customer Service at (800) 322-2884, or email Ricon’s Recall Coordinator, at [email protected] or by locating the nearest Ricon servicing dealer using the locator on the Ricon website – www.riconcorp.com
Ricon will work with end users to update the outer barrier to add a side barrier support feature that will allow the fully deployed outer barrier to withstand the amount of force required by FMVSS 403. This update will be provided free of charge.
If after attempting to have your vehicle repaired you believe you have not been able to have your vehicle remedied within a reasonable amount of time, you may submit a complaint to the
Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
Thank you for your prompt attention to this matter. If you have any questions concerning these procedures please contact Ricon Customer Service at (800) 322-2884.
We apologize for any inconvenience.
Sincerely,
Frank Golemis
Director of Engineering
1 Affected Product
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| RICON | WHEELCHAIR LIFT | |
7 Associated Documents
Noncompliance Notice 573 Report
RCLRPT-21E068-4552.PDF 215.577KB
Recall Acknowledgement
RCAK-21E068-7281.pdf 697.552KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21E068-3652.pdf 103.689KB
Manufacturer Notices(to Dealers,etc)
Recall Quarterly Report #1, 2021-3
RCLQRT-21E068-7388.PDF 211.117KB
Recall Quarterly Report #2, 2021-4
RCLQRT-21E068-2037.PDF 211.217KB
Recall 573 Report – Amendment 1
RCLRPT-21E068-9251.PDF 215.783KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21E068&docType=RCL
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